HEALTHCARE EXECUTIVE MBA
MICRO ORGANIZATIONAL BEHAVIOR
BUS 742
Facilitator: Harry J. Bury, Ph.D.
Office:
(440) 826-2395
Home:
(440) 891-9517
http://homepages.bw.edu/~hbury/
Fax:
Email:
Webpage:
(440) 826-3868
hbury@bw.edu
Course Description :
The micro-perspective of Organizational Behavior examines small units,
namely the individual and small groups. Theories of motivation, learning,
perception, communication, personality, team building and decision-making
are all emphasized, equipping managers with a sound conceptual
understanding of the causes of behavior, a set of tools with which to change
behavior, and a body of research finding to support the hypotheses and
relationships regarding personal and environmental causes and behavioral
outcomes.
The major assumption of this course is that one cannot understand and
mange others unless one understands and can manage oneself. One cannot
understand the "outside other” unless one understands the "inside self".
Hence, the focus of this course is on you, the participant. Specific exercises
will be offered for this purpose, so we can all learn by listening, observing,
doing, thinking and feeling.
The course focuses largely on the "here and now"-learning from present
experience as much as possible. Hence, the emphasis is on process-looking
at and learning from what is happening right now in the classroom and how
we can make it better. Our objective is not only to learn theory, but to
actually improve the present process and, if we are successful at doing this,
that will be our most significant learning. The facilitator assumes that, if the
participants have not changed their own behavior, the participants have not
learned. The more the participants change during the course and beyond, the
more they have learned since learning occurs when people act on and
produce what they say they know.
In the first class after the opening weekend (second weekend) we will
determine what we want to learn in the area of Micro Organizational
Behavior; how we want to learn it and how we want to determine that we
have learned. As the above indicates, my preference is to learn by doing
primarily and to demonstrate success by change in behavior. But, let’s see
where the class is at on Friday, January 23rd, 1999.
In preparation, I would like each team to fill out the Team Effectiveness
diagnostic Instrument in the Team Building Text and have one member of
each team collect the data on page 11 from the personal data of each’s page
12. Do the Individual Reading beginning on page 13. You will quickly see
that it relates to the Pinch Theory you experienced the first weekend. Then,
one of the Teams will demonstrate Team Meeting I by dealing with the data
in a fish bowl with the rest of the class as observers.
Afterwards, we will process the learning experience and look at the resulting
learning for all of you.
I look forward to seeing you all on January 8th for our opening weekend and
on the 23rd when, as a class, we commence this existing learning experience.
CONTENT
BUS 742
HEALTHCARE EMBA
Begin Psychological Contracting
Discuss the importance of feelings and their application to the
workplace.
Complete Psychological Contracting Ala. Pinch Theory
Team Building Module (2) - Developing our Mission.
Explore Emerging Paradigm
Motivation - influencing attitudes and behaviors to achieve high
performance and manage conflict.
Team Building Module (3) - Role Clarity
Finish Motivation and begin Perception - how our perceptions shape
our personality, attitudes, beliefs, and behaviors.
Team Building Module (4) - Role Conflict.
Finish Perception and begin Personality.
Team Building Module (5) - Participation/Influence - Critical
Thinking and Decision Making.
Finish Personality and begin Communication - communicating
effectively between "levels" of the organization.
Team Building Module (6) - Meeting Effectiveness/follow-up
Team Development issues - How to work on team deficiencies.
Communication - How to effectively crach.
Delegating successfully to one who is resisting
Team Building Module (7) - conflict Management
Woods Experience
Team Building Module (8) - Support Cohesiveness
Leadership
Team Building Module (9) - Mission Revisited - Goal Setting for the future
Critiquing our performance as a team.
Leadership continued
Final Meeting
Present Learning Critique
Reach consensus of class as to what we learned Demonstrating
skills learned.
RECEIVABLES
Smile Experience paper due
Have TAT stories written
TAT Exercise paper completed
FIRO-B Questionnaire completed
Values paper due
FIRO-B Team paper due
"I Love You" Exercise paper due
In the Woods Experience paper due
Personality Experience paper due
Leadership Questionnaire completed (20 simple cases)
Communication Experiment paper due
AA paper due
Leadership Data from reports completed
Emerging Paradigm papers due