685 Fielding Drive
Ottawa, ON K1V &G5
May 8, 2008
Human Resources Department
ALGONQUIN COLLEGE
1385 Woodroffe Avenue
Ottawa, K2G 1V8
Dear Selection Committee
My work experience and educational background makes me an ideal candidate for your
Co-op Consultant position.
My work experience at the Job Connect/Futures Program and Student employment
Services has provided me with a solid experience base on all aspects of this position.
This includes contact with the employers matching the students, and employment needs.
My former employers would tell you that my marketing , job creation and supervisory
skills are polished and have provided results in these employment creation environments.
I am bilingual and have worked with solely French teams in the federal government and
with private French Language Schools.
The ability to create and deliver suitable job search programs for a variety of levels be it
with New Canadians or our graduates for our full-time or part-time programs
demonstrates flexibility in reaching a variety of student populations.
Also, please be aware that the topic of my Masters Thesis directly relates to my work
environments: The Genre of Résumé in the Futures/ Job Connect Program at Algonquin
College.
I know that within a short time I will be able to be a contributing member of your
professional team. You can reach me at work at 613-727-4723 ext 5101 or at my email
address: normanj@algonquincollege.com Also my home phone number is: 613-7334144.
Sincerely,
Jane Norman
JANE CAROLYN (ELLIOTT) NORMAN
686 Fielding Drive
Ottawa, Ontario
K1V 7G5
(613) 733-4144 (Home)
(613) 727-4723 Ext 5101 (Work)
(613) 266-5523 (Cell)
normanj@algonquincollege.com (E-mail)
HIGHLIGHT OF QUALIFICATIONS

Demonstrated commitment to youth and adults both in the classroom and in the
workplace.

Bilingual; English/French

Effectively marketed both people and courses in the Ottawa labour market.

Enhanced communication skills delivering courses in the high school system,
college English programs and Federal government.

Liaised with challenged youth & adults, parents, social agencies and business
community.

Problem solved crises both in the educational and business settings.

Supervisory experience of novice and problem employees in a wide variety of
work settings.

Inspires and supports others to achieve their potential.

Masters Thesis: The Genre of Resume in the Futures/Job Connect program
PROFESSIONAL EXPERIENCE
Marketing Skills

Created appropriate marketing tools for programs.

Marketed the college programs to public and private sectors.

Knowledge of the local market conditions.

Organized information sessions and job fairs for local employers.

Successfully placed in trades, restaurant, customer service, recreation, business
and educational settings.

Wrote proposals, contracts and letters of agreement for non-credit language
course (English and French as a Second Language)

Organized promotional packages for private enterprise, governmental agencies
and non-profit agencies.

Created tools of analysis for advertising, program deliverance and evaluation.

Involved in all aspects of job creation from job readiness of client to the cold
calling of employers.
Counseling Skills

Facilitated individuals to explore vocational and educational decisions.

Provided students with available community resources.

Conducted tutorials and formal presentations for job search, resume writing,
portfolio, interview and job keeping skills.

Referred challenged clients to proper professional help.
Supervisory Skills

Supervised and provided field support which included site visits for Job Connect
clients with their placement in the workplace.

Provided one-on-one pre- and post-placement interviews.

Mediated employer/trainee difficulties.

Established training standard in the workplace.

Oversaw the writing of course outlines.

Reviewed safety standards in the workplace.

Provided guidance to clients as to community resources, labour market trends.

Developed tools for following up on clients’ contracts.

Ensured the billing process conformed with agreements signed.

Met and surpassed work targets with multiple or conflicting deadlines.

Facilitated meetings to develop agreements and contracts with government and
business.

Wrote research papers on relevant topics such as physical disabilities, curriculum
development, the resume writing process, instructor styles, also literacy and the
workplace.
Teaching Skills

Taught a variety of groups and individuals in educational and government
settings.

Developed courses providing needs analysis, course objectives and course
outlines.

Delivered prescribed and developed English courses in educational and
government settings.

Created tools for the evaluation of students’ progress.

Evaluated students’ progress and effectively counseled if objectives were not
achieved.

Provided learning environments which made use of resources such as language
labs, videos, and community resources.
EMPLOYMENT SUMMARY
2002 - Present
1993 - 2002
1992 - 1993
1991 - 1992
1988 - 1991
1986 - 1990
Employment Officer
Training Consultant
Language Contracts
Coordinator
Sessional Instructor
Instructor
Contract Instructor
Student Employment Algonquin College
Job Connect/Futures Algonquin College
ESL Department
Algonquin College
ESL Department
Algonquin College
Language Training Public Service Commission
Continuing Education Algonquin College
EDUCATION, TRAINING & CREDENTIALS
Certificate
M.A.
TESL Diploma
Quebec Teaching
Diploma
Certificate of
French Fluency
Diploma in Education
Ontario College Career Educators
Applied Language Studies
Concordia University
Secondary History & English
Carleton University
Centre Europeans langues et civilizations, Switzerland
Secondary Teaching of
History & English
History/English Major
B.A. (cum laude)
McGill University
Concordia University
Additional Special Training
Suicide Prevention
Negotiating Skills
Disney Service Style
Building Trust Relationships
Coping with Difficult People
Proposal Writing
MSWord, Word Perfect, E-mail & the Internet, PowerPoint Presentations
Employment Counseling with Multicultural Clients
Successful Small Group Facilitation
Volunteer and Community Work
Don Eastman Bursary
United Way
Minto Skating Club
Scouts Canada
Craft Contributor for the yearly EBay Event
Representative for the Management Centre
Elected Board Member
Camp Assistant
REFERENCES & PORTFOLIO AVAILABLE UPON REQUEST