DM DIANA C. MUNAR ADMINISTRATIVE PROFFESSIONAL EXPERIENCE 954-257-3134 dianamunar@aol.com EDUCATION & AWARDS Associate Degree of Arts / International Business - Broward Community College, Davie, FL Transfer student / International Business Administration - Nova Southeastern University, Davie, FL National Dean’s List 2005, Who’s Who in Community College’s 2001 Online National Computer Academy- Certification for Microsoft Office,Xcel,Outlook , June 2011 Technical Skills: MSOffice (Word, Excel, Power Point, Outlook), FileMaker Pro, Claris Works, PhotoShop, Oracle, ACT, Page port scanning TRILINGUAL- English, Spanish and French. Alorica, Sawgrass, FL 2/20/2013Bilingual customer service Representative,Billing and Retention The Fresh Market Bakery 02/01/2012-5/2012 Bakery clerk Customer service,Catering orders,Cold case,Cold prep baking TARGET seasonal Presentation overnight crew, Inventory, Cashier Lindsay Staffing 12/2010-12-2010 Temporary Legal Assistant Holiday Cards- Marketing Mass Mail out Page Port scanning and uploading documents City of Hollywood Fort Lauderdale, 09/2010 – 11/2010 Clerk/Administrative Assistant– Conducted interviews with residents in assigned areas. Assessed information selected addresses, and maintained records for verification. U.S. Census Bureau 2010, Hollywood, FL 04/2010-06/2010 Enumerator/Administrative Assistant Complied with accuracy standards while maintaining high production rates. Maintained records of hours worked, units produced. T-Mobile I.R.T, Miramar,Fl 03/2008- 05/2008 Customer service High standard of customer service with rating and professionalism. Bi-lingual has the ability to work cooperatively and collaboratively in a team environment and maintain confidentiality. Wal-Mart Pharmacy Associate01/2007-05/2007 Cashier check out prescriptions for customers Pharmacy technician-fill prescriptions, fax re-fill prescription requests to doctor office Nova Southeastern University, Davie, FL 01/2006 – 11/2006 Administrative Assistant – Register patients for their appointment. Verify insurance and make a file of each service rendered. Inventory of all medical supplies replenishment as needed M.I.T. Environmental, Health and Safety 06/2005 – 11/2005 Administrative Assistant – Carry out routine office duties, including filing, faxing, sorting mail, photocopying. Route calls for the department officers. Schedule meetings, appointments, and training sessions. Boston College Law School 01/2005 – 5/2005 Admissions Clerk – Served as information and communication manager for the office Sort and file student applications. Customer service with students and faculty Westin Diplomat Resort and Spa Room service order taker /operator Sales customer service Broward College, Fl 09/1999-05/2004 Admnistrative Assistant/work/study Served as information and communication manager for the office; planned and scheduled meetings and appointments Office work- organized and maintained paper and electronic files; using the telephone and mail services, web sites, and email. Supervised the tutors, and also their agenda scheduling, conference setup, their payroll.