MARIA E. LIGNOR Riaqueen526@gmail.com 203-617-7126 OBJECTIVES Seeking a position in the medical field, which will allow me to utilize my skills and experience in a company with a rock-solid foundation. EDUCATION Butler Business School 2005 Medical Assistant/Secretary EXPERIENCE B&M Homemaking & Companions 38 Church St. West Haven, CT 06516 Patient Care Assistant 2014 – Present Handled all specimen collection & forwarded the samples to the proper departments within laboratory. Tracked patient information as well as recorded & documented any & all significant changes. Provided basic, supportive care to patients. Properly cleaned & sanitized patients’ living spaces. Assisted in the dressing/undressing of patients. Performed department maintenance such as cleaning, stocking, & maintaining inventory. Valley Livery & Limo, LLC 26 Beaver St. Ansonia, CT 06401 Office Manager/Head Dispatcher 2007 – 2014 Managed office operations to ensure efficiency & productivity. Managed accounts receivable/payable & reconciled accounts. Managed the induction of new employees. Processed monthly payroll. Managed relationships with clients, suppliers, & contractors. Xpect Discounts 60 Pershing Dr. Derby, CT 06418 Customer Service/Cashier 2005 – 2007 Fulfilled the company’s defined customer experience by maintaining a friendly & customer focused approach. Maintained knowledge of cashier procedures. Processed all returns & exchanges via POS. Stocked merchandise when applicable. Maria E. Lignor Companions & Homemakers 1618 Post Rd. Fairfield, CT 06824 Homemaker 2003 – 2007 Assisted with personal care actions such as bed mobility & positioning, eating, & toileting. Helped with domestic tasks & errands. Performed light housekeeping, laundry, linen changing, & shopping. Maintained written record of expenses. Prepared daily/weekly meals in accordance to the clients’ dietary need. Walmart 150 Barnum Ave. Stratford, CT 06614 Customer Service Manager 2002 – 2003 Responsible for the recruitment & training of new customer service representatives. Prepared weekly sales reports for sales team/management. Prepared schedules for all employees. Implemented new procedures/protocol via Walmart Corporate Headquarters. EXTERNSHIP Florence E. Blackham Elementary School 425 Thorme St. Bridgeport CT 06606 Medical Assistant 2005-2005 Followed protocol for obtaining children’s vital signs. Maintained medical history files/documents of students. Provided First-Aid to injured students/staff. SKILLS Computer Hardware/Software: Windows 8, Microsoft Office 2013, Android OS, Internet Explorer, Mozilla Firefox, Google Chrome, and 40WPM. Medical: Urinalysis, Electrocardiograms, Bookkeeping, CPR Certified, SASI, Patient Preparations, Vital Signs, Glucometers, Specimen Collection, Phlebotomy, Medical Record Intake, Supply Management, Universal Precautions, Logisticare, Administrative, Instrument Sterilization, Medisoft (Computerized Billing/Scheduling) CD-9 & CPT Coding, HIPPA Compliance, & Capillary Punctures. 2