Geoffrey Beard
MBA
Prince2 Practitioner .
Address: 27 Whyke Lane, Chichester, PO19 7US
Phone: 01243 936 946 • Mobile: 07482 777 647 • Email: geoffrey@professionalprojectleaders.com
A professional self-starter with a talented experience in IT Programmes & Projects demonstrating an impressive
portfolio of diverse deliveries in Infrastructure, e-Commerce, Business and Development environments, leveraging
Prince2, PMBok, LEAN, Six Sigma, Agile & ITIL methodologies.
Excellent track-record of successful client engagement and supplier management from concept-to-live project deliveries
on time & on budget against corporate, complex, and cutting-edge business requirements from continuously evaluated
Business Cases whilst leading matrix teams locally, remotely & globally with exposure to high risk management and
large budgets of £4 million in government, public and private sectors.
Notable Achievements from Most Recent












Commercial Business transformation onto new global Google Cloud data platform for internal and global clients
using open source and cloud infrastructure technologies with comprehensive reporting tool – Tableau
Servicedesk for corporate clients & internal staff with CRM integration (Zoho & ManageEngine)
Educational e-commerce digital solutions (e-marking, Registration, Exam Entry) using Agile including full API
webservice integration into Oracle 11g database and ClickDimensions marketing solution
Systems Integration from 30,000 membership database into MS Dynamics CRM through SSIS
Servicedesk (Freshdesk) for 75 internal users and 40 external branches
Secured & Stabilised CMS for 3 e-Commerce web sites for Membership & Educational organisations
www.tax.org.uk, www.att.org.uk, www.litrg.orguk and new digital solutions for www.IFA-UK.org.uk &
www.taxcharities.org.uk
Delivered full SharePoint 2013 Collaboration platform with Apps, Yammer and Intranet with mobile working
through OneDrive and Apps
Implemented Online Event Management system for 40 national branches (RegOnline)
Led full organisational Business Process Review (BPR) through LEAN & Six Sigma methodology
Delivered full Business Intelligence interactive dashboards & analysis tools
Delivery of SharePoint 2013, Exchange & Office 2013 including Intranet & Extranet
£10 – 100m OJEU PSN WAN procurement
Work Experience from Most Recent
PROJECT MANAGER
Path Intelligence (contract)
January 2015 to July 2015
Contracted by Global Retail Provider to align corporate strategic goals & deliver a new commercial
infrastructure, data platform and customer portal to support business transformation from AWS and
massive company expansion onto open source & cloud technologies including Mesos, Cassandra,
MySQL, Google and probability algorithms developed in a mixture of Python, R and Java environments













Create Project Board, Project Charters, Project Plans and manage $780k Budget
Co-ordinate Key Stakeholders, Infrastructure, Development, Data Scientists and Insight Teams
Manage 3rd party Consultants, Workshops, Minutes, RAID, Risk Registers, and Issue Logs
Deliver Proof of Concept (PoC) in Google Cloud environment with Tableau data visualization
Monitor and Report on Amazon Web Service (AWS) migration to Google Cloud
Production ready PoC for commercial consumption, including estimations and architecture
Use of open source technologies and environment creation including Vagrant, GIT, RabbitMQ,
Puppet, SALTSTACK, Memcached, Docker, Spark, NGINX and Jenkins
Distributed computing environment utilising Mesos, Spark & Zookeeper
Development of complex probability algorithms in Python and Java with ETL data processes from
Cassandra into MySQL databases governed by Agile methodology
Ensure adequate Monitoring (Nagios,Sensu), Disaster Recovery and Backup Strategies
Identify reports for delivery, including the DLSM and data structures to support those reports
Train users in the use of Tableau and negotiate licensing and budgeting
Deliver portal with SSO & APIs to present Reports, Zoho CRM & Helpdesk and Social Media
1


Consolidate numerous Servicedesks into single access for teams and customers
Create documentation and architecture topology hand-over
Chartered Institution of Taxation
HEAD OF IT /
PROGRAMME MANAGER
(fixed term contract)
Feb 2013 to January 2015
Contracted by 35,000 membership organisations ATT & CIOT to deliver high degree of digital availability,
complete a business process review, implement strong governance, coordinate delivery & reporting of IT
Projects, resolve on-going issues, and ensure IT investments are delivering business benefit whilst
leading a matrix IT team including; IT Manager, Systems & Database Manager, Project Manager, Digital
Designers & Helpdesk Technicians whilst interacting with various Stakeholder Committees.


















Take Web development (ASP.Net, HTML, CSS & JavaScript)) In-house building team and
delivering new Educational processes Registration, Exam Entry & E-marking including XML API to
Membership Database using Prince2 & AGILE methodologies
Promote organisational Collaboration through the delivery of SharePoint 2013, redefining a failed
SharePoint 2007 implementation, build Workflows, an Intranet, meta-tagging data in a DMS,
integrating Yammer, Exchange & CRM, planning, budgeting and project managing all training and
implementation
Deliver performance, security, resilience, and transactional integrity of four organisational websites
(www.tax.org.uk, www.att.org.uk. www.LITRG.orguk, www.TDB.org.uk) on propriety CMS
Migrate Drupal solution to Joomla for www.ifa-uk.org interface redesign and back-office processes
SaaS HR & Payroll deployment, integration into Opera Financial solution
Integrate membership Oracle database through SSIS into MS Dynamics CRM with custom APIs
Consolidate IT work streams into agreed plans / roadmaps to support corporate strategy
Manage IT Programme priorities & align their tactical delivery with resource & budget
Deliver new Helpdesk function with new Apprenticeship Programme using FreshDesk
Produce analysis reports, logs and charts to identify areas of weakness, feedback on progress,
track deliveries and implementations and present to the Board
Manage vendors & suppliers and ensure they are complying with objectives of the business
Liaise with team leaders, managers and senior management and make recommendations for
improving deliveries, productivity and processes
Manage the deliveries and support processes of the IT Manager, Systems & Database Manager,
Project Manager, Developer, Designers & IT Technicians
Ensure that the company is considering new opportunities whilst best leveraging current
investments
Build Business Cases and Project Documents and project manage all aspects of current and
future deliverables including timescale and budgetary considerations
To track the Risks, Issues, Problems in line with Capacity & Categorisation Management
Sit on IT Steering Group & make recommendations and implement proposals
Lead on Invitations To Tender and evaluate potential suppliers
PROJECT MANAGER:
East Sussex CC / Brighton & Hove CC (contract)
Aug 2011 to Dec 2012
Engaged through the collaboration of East Sussex County Council and Brighton & Hove City Council to
project manage the Competitive Dialogue OJEU procurement for the £10 - £100m “the LINK” WAN
adhering to PSN standards and incorporating all Public Sector bodies in Sussex.









Manage and publish documentation including OJEU, PQQ, ITT, ISFT and Contracts
Set Project Controls in line with Prince2 including Business Case, Start Up and Stages
Author Project Initiation Documents and build Project & Stage Plans in MS Project
Form Stakeholder Board: Police, NHS, Fire & Rescue, Councils, HE/FE, 3rd Sector and Schools
Create the Programme Board from anchor tenants and Stakeholder Chair
Develop an Assurance Board to cover Legal, Procurement, Financial & Technical Requirements
Liaise with external Consultants and external Legal teams
Resource and lead teams during critical phases including Evaluation & Competitive Dialogue
Evaluate technical proposals including LLU, EFM, FTTC, FTTP, NGA and MPLS
2



Communicate to bidders through e-tendering portal Delta (BiP Solutions)
Assist in a PMO function to ensure that appointments and minutes were circulated accordingly
Architect and administrate SharePoint collaboration
PROGRAMME MANAGER:
BT (contract)
Mar 2010 to May 2011
Appointed by BTD to assess benefit, requirement and deliver application development (80%) & infrastructure (20%)
- £4m total project environments and integrate them into telecommunication & Field Engineering pipelines liaising
with global teams to meet Budget, Quality & Timescale success criteria whilst mitigating Risks & Issues














Analyse Programmes for benefit, desirability & viability against Business Cases & Capacity
Work with stakeholders and customers to capture requirements & acceptance criteria in STORM
Present costs & funding with Programme/Financial Directors and negotiate Delivery timescales
Use MS Project to plan for financial gateways, change forums, installs & development cycles
Produce RAG boards, Logs and Burn-Down charts to co-ordinate Global Dev Teams using Agile
Ensure Stage plans are appropriate and SMART for infrastructure programmes
Support Designers with migration designs through Authorisation Stages by validating proposals
Co-ordinate Stakeholders, Process Leads, Delivery Managers, Designers, Vendors & SMEs
Analyse inter-relating project dependencies, impact, and co-ordinate relevant Platform teams
Ensure availability of Test environments and provision of resource for UAT
Monitor, create & collaborate on Status, Risk Registers & Reports, and Stage documentation within SharePoint
Control scope, Change requests, defects, and additional funding requests
Analyse, Forecast, and control Financial billing with Platforms/Finance against deliveries & developments
Lead benefit realisation reviews and rate deliveries against base-lined Business Cases
ITIL PROJECT MANAGER:
NHS Portsmouth (contract)
Sep 2008 to Jan 2010
Contracted to deliver the infrastructure and processes for ITIL Asset & Configuration Management within Time &
Budget for four Hampshire NHS Trusts over 350 Sites, 12000 Users, and 35000 Assets through propagation,
integration, and education of over 120 IT staff within the Service Transition office assisting Change Managment.














Produce the Configuration Management Plan for the PID using Prince2 Methodologies
As Business Analyst crafted the design of the Procurement-to-Disposal processes for all IT Assets
Project-managed the Business Process re-alignment for Asset Management
Ensured the creation of the DML (Software) and DHS (Hardware) with accountable Release Management
Analysed the Hampshire-wide infrastructure to support Discovery and made recommendations/changes
Produced infrastructure relationship map over 60 PAS Medical systems
Project-led the PoC of the CMS tools, including Vendor relationships and Pilot implementations
Project-Managed the chosen deployment tool as SCCM co-ordinating packaging, & security into the DML
Conducted an in-depth Software & Licence Audit using Centennial Discovery & SCCM
Created Software Asset Management (SAM) policies and procedures
Supported Change Management decisions using Relationship Maps and Impact Assessments
Delivered Configuration Processes, Documentation Controls, Service Catalogue, KPIs and CMDB with full
integration into LANDesk CallCentre
Project managed the electronic migration of manual Change management processes
Acted as Deputy Change Manager and approved RFCs and led CAB when required
3
Dec 2007 to Sep 2008
IT MANAGER: Langmead Farms
Customer facing Manager of the IT Systems and a Team of Three ensuring the correct Asset Auditing and ongoing
alignment of ICT services & infrastructure with core Business Requirements leading up to the hand-over and the
continuous development of the End-to-end business system initiative








Responsible for IT management, infrastructure and support including system migration to an IBM Blade Centre
and DS3400 SAN from HP and DELL Windows 2003 servers, backup-to-disk-to-tape solution, infrastructure on
HP Procurve & Cisco switches & routers, Blackberry, Exchange 2003 and AVAYA
Ensure IT Assets audited, accounted for, costed, disposed, and recorded in the Asset Database
Evaluate Client Needs & Prepare the Business-Critical IT services to 300 users/11 UK sites for migration
Focused on ensuring the ongoing alignment of ICT services with core business requirements & needs
Projects incl. MPLS, WLAN, Mobile (Remote) Access & Applications, utilisation of Microsoft Virtualisation as failover solution, end-to-end business ERP and Helpdesk system
Created the Project Plans, including strategic plans, budgets, protocols, SLAs & controls
Championed the upgrade of an ERP system to new technology, adopting the iRenaissance IT solution
Developed Business plans and business Case analysis for the adoption of emerging IT technologies
Oct 2005 to Dec 2007
IT OPERATIONS MANAGER: BTG
Primary accountability was to the uptime and support of the Hosted / Outsourced Helpdesk and Customer liaison of
the underlying Infrastructure and Data Centre for a number of large retailers and Banks through a Team of Eighteen
ensuring 100% uptime of Sun Solaris Operations Servers and Oracle database cluster












Responsible for Planning and Delivering security and resilience of B2B, site-to-site Infrastructures, and creating
and implementing Asset Systems including labelling, contracts & CMDB
Supported telephone systems and Security for 48 sites over Cisco Switches, Routers and Panda firewall
Creating and negotiating Operational and Project Budgets in excess of R50mil.
Maintained, administrated and supported Sun Solaris servers and Oracle 10g cluster
Utilised COBIT, ITIL and SMS to support a compliant & scale-able IT Financial Management environment
Managed Technical, Business and Development Teams formulating Client specific SLAs and KPIs
Delivery of IT services to support a Mobile ATM Workforce of 300 working out of 48+ major sites
Ensured the retained use of and efficiency of the PABX Telephone system
Project managed the enterprise roll-out of a secure Wireless Solution saving an estimated cost of 75%
Focused on introducing, installing, and supporting Microsoft CRM 3.0, Great Plains and MOM 2005
Analysed the entire business with focus on re-engineering Business Processes
Set-up Change Advisory (CAB), Change Management, Problem Management & Release Management
ICT SERVICES MANAGER: Montsaye Community College
Jan 2004 to Sep 2005
Appointed to deliver mission-critical Education Services across the college with a Team of Four Technicians

Responsible for maintain/develop IT infrastructure, supporting a network of 1500+ users and 300 desktops
4




Focused on implementation of new technologies, incl. Wireless & performance solutions and project-led
backbone upgrade to 1Gb/s across fibre and HP Procurve switches
Ensured ongoing Compliance with strict quality, Data Protection, best practice & Government standards
Successfully controlled Budget for college ICT use, re-negotiating support contracts & saving over 20%
Project Planned introduction of leading-edge technology, incl. Video Conferencing & Remote Access
Network Operations Centre (NOC) Engineer: NOW.com
Jul 2001 to Dec 2003
Responsible for the 24/7 maintenance and security of six Linux web farms across three continents by effectively
utilizing a rota of a team of Twelve Engineers







Responsible for the maintenance and security of a portfolio of six Linux web farms across three continents
Appointed to effectively control network operations, delivering business-critical IT services & support
Focused on project delivery of technology enhancements, including IT installations & network tools
Leadership, management & motivation of a multi-functional team of technical, IT/IS and support staff
Co-ordinated site / network security, including enterprise deployment of security policies & processes
Successfully managed testing of new internet monitoring technologies, supporting business expansion
Demonstrating core leadership and management to a team of twelve
SENIOR NETWORK ANALYST: Wycombe District Council






Jul 1998 to Jul 2001
Responsible for managing the successful delivery of a portfolio of major IT/IS projects & upgrades
Appointed as Senior Network Analyst to handle IT network administration & applications
Focused on the delivery of document management, Citrix Winframe & Helpdesk management solutions
Project planning, analysis, development, implementation & resource deployment management activities
Successfully led the implementation of a new enterprise ERP solution, utilising SAP-based technologies
Introduced improved virus protection, backup (ArcServe) & business continuity solutions and protocols
Early Career Includes:



Database Team Leader, EPOS – Checkout Computer Systems
Public House Manager – Fuller’s Brewery responsible for full Profit and Loss, P&L
Various Hotel, Bar & Restaurant Management Positions
Qualifications, Accreditations and Professional Development








Senior Leadership Development
MS Dynamics CRM
Agile – PMP
PRINCE2 Practitioner
Six Sigma (Yellow & Green Belt)
White Hat Ethical Hackers
MBA - Masters in Business Administration
BSc (Hons) Computing Lvl2







ITIL – ISEB, UK
ISMP – Information Security Management Principles
CCNA - Cisco Certified Network Associate
MCSE – Microsoft Certified Systems Engineer
GCE ‘A’ level qualifications in six subjects
Various in-house & external training programmes
Finance for Non-Financial Managers
Memberships & Interests





SOCITM
APM
PMI
Karate
Chess

5
Archery



Golf
Gym
6