Library Board of Queensland Annual Report 2012–13 Contents Part 1: Introduction State Library of Queensland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2012–13 Chairperson’s overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2012–13 State Librarian’s year in review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Part 2: Corporate Library Board of Queensland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Queensland Library Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Organisational structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Part 3: Outcomes in 2012–13 Strategic and Operational Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Key performance indicators 2012–13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Improve access to library services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-create Queensland’s memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Extend learning and creative experiences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Develop our people and capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 13 15 18 21 25 28 Part 4: Performance summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Part 5: Strategic Plan 2013–17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Part 6: Financial report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Part 7: Appendices Appendix A: Functions of the Library Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix B: Library Board member biographies . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix C: Library Board Committee and Advisory Groups . . . . . . . . . . . . . . . . . . . . Appendix D: Public library grants for independent libraries . . . . . . . . . . . . . . . . . . . . . Appendix E: Rural Libraries Queensland equipment grants . . . . . . . . . . . . . . . . . . . . Appendix F: Professional memberships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 75 78 80 81 82 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 1 Library Board of Queensland Annual Report 2012–13 16 October 2013 The Honourable Ian Walker MP Minister for Science, Information Technology, Innovation and the Arts Level 5, Executive Building 100 George Street Brisbane Qld 4000 Dear Minister I am pleased to present the Annual Report 2012–13 and financial statements for the Library Board of Queensland. I certify that this Annual Report complies with: the prescribed requirements of the Financial Accountability Act 2009 and the Financial and Performance Management Standard 2009, and the detailed requirements set out in the Annual report requirements for Queensland Government agencies. A checklist outlining the annual reporting requirements can be accessed at www.slq.qld.gov.au/about-us/corporate/publications/corporate-reporting/annualreport-2012-13 Yours sincerely Emeritus Professor Roland Sussex OAM Chairperson Library Board of Queensland 2 Library Board of Queensland Annual Report 2012–13 Part 1: Introduction State Library of Queensland Vision Enriching the lives of all Queenslanders Mission Creatively engaging people with information, knowledge and community Values Respect diversity Knowledge, growth and innovation Integrity and accountability State Library of Queensland (SLQ) is a vibrant and innovative 21st century library. It’s an inclusive and welcoming place for all, a trusted source for information, a place for intellectual freedom and creativity and the primary custodian of Queensland’s memory. As a physical and virtual space for sharing, learning, collaborating and creating, SLQ meets its legislative priorities of contributing to the cultural, social and intellectual development of all Queenslanders. SLQ is governed by the Library Board of Queensland (Library Board). Its main campus at Brisbane’s South Bank, part of the Cultural Precinct, incorporates The Edge digital culture centre, the John Oxley Library, kuril dhagun, the Australian Library of Art and the Asia Pacific Design Library (APDL). The South Bank site is complemented by an office in Cannon Hill and a Cairns regional office. Our key services include: public library development including grants administration and management, collection services and professional development support and advocacy for public library services for all Queenslanders promoting research and understanding of our unique Queensland history through the John Oxley Library capturing and documenting the story of Queensland for current and future generations managing the State collection assets, valued in excess of $103 million, including acquisition, description, preservation, access and discovery onsite and online visitor and information services including information/research services, venue hire, café and bookshop creative and culturally engaging programs for all Queenslanders including children and families, young people, Aboriginal peoples and Torres Strait Islander peoples, and culturally and linguistically diverse communities centres of engagement with: children and young people (The Corner); Aboriginal peoples and Torres Strait Islander peoples (kuril dhagun and Indigenous Knowledge Centres); arts, science technology and enterprise (The Edge); and design (APDL). SLQ supports a network of 339 public libraries and Indigenous Knowledge Centres (IKCs) and provides statewide electronic access to a wide range of information resources, including a rapidly growing range of digitised unique Queensland material. SLQ and Queensland public libraries support Government objectives by providing frontline services, growing the economy through knowledge and skills development and delivering better knowledge infrastructure. More recently, SLQ has been exploring innovative ways to support the tourism and mining sectors as part of the Government’s focus on the four pillar economy. Queenslanders have demonstrated strong support for their public libraries, with 45% holding public library membership. An independent study in 2012–13 showed that for every $100 invested, Queensland local public libraries deliver $230 worth of value to their communities. The State’s population is growing, with Queensland’s cultural heritage and communities becoming increasingly diverse. SLQ has a century-long established role as a trusted collector and preserver of memory. Negotiating the risks and opportunities associated with the ongoing digital revolution is a key strategic challenge. 3 Library Board of Queensland Annual Report 2012–13 2012–13 Chairperson’s overview As the information for this report comes together, SLQ is celebrating the Queensland story with Live! Queensland band culture. This program is an excellent example of SLQ’s inclusive approach to Queensland culture. It includes parallel exhibitions reflecting various aspects of Queensland’s music history, complemented by a series of related events and workshops for people of all ages and skill levels. Live! activates spaces across the South Bank building, facilitates learning, and encourages people to share their own stories and memories. Events like this show how SLQ is responding to the challenges of a changing information landscape. While SLQ continues to collect and preserve information and items relating to Queensland’s heritage, there is also a greater push to collecting digital content and helping Queenslanders to create their own content. For instance, the Live! program includes a video booth where visitors to SLQ can record stories of their own Queensland music experiences. SLQ is committed to supporting creation and innovation, typified by the work which takes place every day at The Edge. We provide the tools to help people enter the new digital and creative economy that is developing in Queensland and around the world. We offer a place for people of all ages to explore science and technology, or to acquire skills in IT by using software, creating multimedia projects, or building robots. Through partnerships with other organisations, and financial backing through generous donations and 4 sponsorships, we are working towards extending these experiences statewide to people outside South East Queensland. SLQ is for all Queenslanders, no matter where they live in the state. The digital world is generating increasing output for us to capture, and it is creating opportunities for SLQ to better connect with Queenslanders through digitised information, webcasting our onsite events, and providing more responsive support to the statewide network of public libraries and IKCs. It has also sent the Floodlines exhibition, a record of the great floods of 2010–11, on a four-year tour across the network of public libraries. There is also a renewed focus on cooperation within the South Bank Cultural Precinct, with the launch of the Cultural Precinct Strategy, which will guide actions within the precinct and encourage more collaboration with precinct partners. By strengthening these ties, we hope to enhance our attraction as a destination for visitors to South Bank. This strategy also has the potential to extend our reach by taking collaborative programs in arts, culture and learning to Queenslanders in regional areas. Emeritus Professor Roland Sussex OAM Chairperson Library Board of Queensland Library Board of Queensland Annual Report 2012–13 2012–13 State Librarian’s year in review As State Library of Queensland we have a strong commitment to developing and maintaining the statewide network of local public libraries and IKCs. State Library administers approximately $22 million each year to directly support local public libraries and many of its programs are for the broad support of Queensland public libraries. In 2012–13 State Library published a report outlining the average return on investment for local public libraries, The Library Dividend. It showed that for each $100 invested in local public libraries that, on average, $230 were returned to the community in the way of economic activity and value. Since the first IKCs opened, State Library has worked in partnership with local Indigenous councils to ensure these centres remain sustainable and continue to capture unique content while engaging meaningfully with local communities. This year we have focused on providing increased access to the Internet and different types of mobile technology, and improving digital literacy outcomes for the communities of local Indigenous Councils. Enabling IKC coordinators to develop their own digital skills has produced a multiplier effect, with more training being delivered locally. This year we have also extended our focus and increased our efforts to strengthen the development of public library services for urban Indigenous peoples, and to develop the southern-based IKCs. The Rural Libraries Queensland (RLQ) service launched a shared membership card and a Tourist Card. This enables seamless access to collections and services via the RLQ website for tourists and residents of local government authorities with populations of 15,000 or fewer. consistently high ratings by visitors using TripAdvisor. The Visitor Services team is active on TripAdvisor and other social media promoting State Library’s programs and services, sharing photos and responding to feedback to improve our offer to clients. The Edge CitizenJ project completed its 12-month pilot and successful outcomes include the establishment of a Community Newsroom, a program of multimedia workshops and talks, webcasts, and the Walkley Media Talks, held in partnership with the Walkley Media Foundation and Media Entertainment and Arts Alliance. We are now exploring ways to reframe and extend the project. In partnership with the QUT Business School, State Library and the Queensland Library Foundation inducted another six Queensland Business Leaders into the Hall of Fame. With the support of sponsors Crowe Howarth, Origin Energy and Channel 7, the program has been extended to include the popular Game Changers series of interviews, and the announcement of the inaugural Business History award. To develop our people and resources SLQ continued to implement the State Library Strategic Workforce Plan 2011–15, to increase the diversity and flexibility of the workforce, and with the Queensland Library Foundation, we launched the Sir Leo Hielscher Bequest program. With a committed and capable team, we look forward to a busy future serving the whole community of Queensland. Janette Wright State Librarian State Library of Queensland For the second year running, State Library is an Excellence Award winner for the 5 Library Board of Queensland Annual Report 2012–13 Part 2: Corporate Library Board of Queensland The Library Board of Queensland, established in 1943, is the governing body of SLQ and draws its powers from the Libraries Act 1988 (Libraries Act). The object of the Libraries Act is to contribute to the cultural, social and intellectual development of all Queenslanders. The legislated guiding principles for achieving this are: (a) leadership and excellence should be demonstrated in providing library and information services (b) there should be responsiveness to the needs of communities in regional and outer metropolitan areas (c) respect for Aboriginal and Torres Strait Islander cultures should be affirmed (d) children and young people should be supported in their understanding and use of library and information services (e) diverse audiences should be developed (f) capabilities for lifelong learning about library and information services should be developed (g) opportunities should be developed for international collaboration and for cultural exports, especially to the Asia-Pacific region (h) content relevant to Queensland should be collected, preserved, promoted and made accessible. The functions and powers of the Library Board are listed in Appendix A. In addition to regular meetings of the Library Board, members represented SLQ at conferences, library openings and other official functions throughout 2012–13. One committee and two advisory groups advise and inform the Library Board on issues that arise within their brief. These bodies also act as important consultative mechanisms with the broader community. The members of the Library Board committee and advisory groups are listed in Appendix C. The Library Board periodically meets outside Brisbane to stay informed about local issues and to strengthen its relationship with local government and the community. Under section 7 of the Libraries Act, in appointing a Library Board member, regard 6 must be given to the person’s ability to contribute to the Library Board’s performance and the implementation of its strategic and operational plans. Under section 9 of the Libraries Act, a person is not eligible for appointment as a member if the person is not able to manage a corporation because of the Corporations Act 2001, Part 2D.6. Library Board members and attendance 2012–13: In 2012–13 there were seven Library Board meetings, including a regional meeting held at Upper Coomera Library in June 2013. Eligible to attend Emeritus Professor Roland 7 Sussex — Chairperson, Attended 6 (appointed November 2009) dr dale spender — Deputy Chairperson 7 6 7 5 7 7 7 6 7 4 7 5 7 7 7 5 7 2 7 3 (appointed June 2009) Ms Helen Brodie (appointed February 2011) Distinguished Professor Stuart Cunningham (appointed February 2008) Ms Ruth Drinkwater (appointed February 2011) Mr Max Lenoy (appointed February 2008) Mr Matthew McDonnell (appointed April 2008) Ms Lyn McLaughlin (appointed February 2011) Ms Jane Power (appointed February 2011) Mr Scott Reid (appointed February 2011) Dr Grace Sarra (appointed February 2008) The State Librarian attends all meetings of the Library Board unless excused or precluded by the Library Board as per section 15 of the Libraries Act. All Library Board members are appointed until 31 October 2013. Biographies of Library Board members are detailed in Appendix B. Library Board of Queensland Annual Report 2012–13 Queensland Library Foundation The Queensland Library Foundation (the Foundation) supports SLQ’s fundraising endeavours, specifically in the philanthropic and corporate sectors. Established by the Library Board under the powers as defined by the Libraries Act 1988, the Foundation operates as a Company Limited by Guarantee and is subject to audit by the Queensland Audit Office (or its contractors). The Foundation is a not-for-profit company, Limited by Guarantee, registered under the Corporations Act 2001. In keeping with the Act, the Foundation produces its own annual report and associated audited financial statements, which are available online at www.slq.qld.gov.au/aboutus/queensland-library-foundation/annualreport or from the Foundation office. Since 2002–03, the Foundation’s financial statements have been consolidated into those of the parent entity, the Library Board, based on the Australian accounting standards, AASB 127, Consolidated and Separate Financial Statements. Through the generosity of sponsors and donors, the Foundation supported and enabled a range of projects in 2012–13, including: the Read4Life family literacy program, sponsored by BHP Billiton Mitsui Coal (p22) the CitizenJ program, to develop and publish citizen journalism, supported by Mr Tim Fairfax AO. The program also included the Walkley Talks series (p23) the black&write! Indigenous Writing and Editing Fellowships and onscreen Trainee Editor Program was again supported by the Literature Board of the Australia Council for the Arts (p22) Queensland Business Leaders Hall of Fame, including a series of entrepreneur talks, in partnership with QUT Business School. Her Excellency, Ms Penelope Wensley AO, Governor of Queensland, announced the 2012 inductees at the Induction Dinner held in August (p20) Dads Read, which aims to educate fathers on the benefits of reading to their children, sponsored by Channel 7 (p21). Shane Webcke, Channel 7 newsreader, is the program ambassador a biennial artists’ bookmaking workshop, and ALA Fellowship sponsored by the Siganto Foundation. The first ALA Fellowship was awarded to Peter Anderson in March 2013. The very popular Heritage Talks series for annual donors continued, with donors being offered in-depth engagement with selected aspects of SLQ Collections and events. In 2012–13, Heritage Talks showcased the rare publications of Captain James Cook’s first voyage on the HMS Endeavour, acquired via the generosity of State Library Partners in 2011–12, and the Grass Dukes exhibition of 19th Century pastoral life on the Darling Downs. The Sir Leo Hielscher Bequest Program was launched in May 2013. This program will support SLQ’s life-long education, family literacy, conservation, multimedia, outreach and Indigenous projects. The Foundation and SLQ are grateful to all donors for their support during the past financial year. Foundation Council members 2012–13: Mr Neil Roberts (President) Mr David Little (Vice President) Ms Di Baldwin (appointed 12/07/12) Dr Paul Campbell Mr Malcolm Grierson Mr Andrew Griffiths (resigned 28/03/13) Mr Michael Hawkins (appointed 06/09/12) Ms Julie Mannion (appointed 12/07/12) dr dale spender AM (Chairperson of the Library Board of Queensland’s nominee) Mr Max Walters AO Ms Janette Wright 7 Library Board of Queensland Annual Report 2012–13 Organisational Structure as at 30 June 2013 Executive Team comprises: SL, DCD, DCS, DEP, DRAPL, EMC, EMPP and EDQLF 8 Library Board of Queensland Annual Report 2012–13 Part 3: Outcomes in 2012–13 Strategic and Operational Plans Vision: Enriching the lives of all Queenslanders Mission: Creatively engaging people with information, knowledge and community Values: Respect diversity Knowledge, growth and innovation Integrity and accountability Critical Issues Assessing the impact of digital library developments, including publishing, digital rights management, digital preservation and access, and client expectations. Growing and securing a long-term revenue base. Exploring new opportunities and services that support small to medium sized enterprises throughout the state. Adapting to the changing expectations of clients/community/users. Enabling our services to meet the needs of a largely decentralised population with many isolated by distance and disadvantage. Developing greater appreciation and understanding of Aboriginal peoples and Torres Strait Islanders. Creating increased agility in our workforce and capability to allow State Library to respond to emerging opportunities and future demands. Promoting a powerful and coherent brand that builds a strong state, national and international profile. SLQ’s Strategic Plan 2012–16 sets out the key objectives and strategies listed below. The Operational Plan 2012–13 sets out the activities listed on the right-hand side. 1. Key Objective 1. Improve access to library services Strategic Plan 2012–16 strategies Identify and address barriers to access, including print and digital literacy issues; cultural, language and social barriers; and geographic and technological barriers. Make searching, discovery and sharing of our content easy and intuitive. Extend the reach of our services to Queensland people and communities through local public libraries, IKCs, strategic partnerships, travelling public programs and social media. Operational Plan 2012–13 activities Investigate and develop consistent standards for program delivery that maximise accessibility. Build on partnerships with the disability sector to promote State and public library services to those with a disability. Explore external funding opportunities that enable the expansion of programs to disadvantaged groups. Investigate and use external platforms (HistoryPin, Wikipedia, Flickr Commons) that enable easy use and reuse of our content. Accelerate the release of data that the public can engage with and reuse through initiatives. Lead and participate in the National and State Libraries of Australasia (NSLA) project for Community-created Content. Deliver and promote the tour of Floodlines: a living memory throughout the state and online. Create new resources that expand The Corner toolkit for public libraries and organisations delivering early childhood services. Implement an integrated library management system to connect content and make it easily accessible for Queensland Country Lending Service councils. 9 Library Board of Queensland Annual Report 2012–13 Advocate for and support the development and sustainability of Queensland’s local public library services and their staff, including the IKC network. 1. Commit to reconciliation with Aboriginal peoples and Torres Strait Islanders by engaging with Aboriginal communities and Torres Strait Islander communities and promoting keeping culture strong. Create responsive experiences that connect clients to trusted sources of information and knowledge. Revise the strategic vision for public libraries, Expanding Horizons, in collaboration with the Queensland Public Libraries Association and the Local Government Association of Queensland and other key partners. Develop a new grants methodology with an outcomes-based component by January 2013 for implementation by July 2014. Establish an automated benchmarking tool for public libraries’ performance management. Facilitate leadership and professional development opportunities for public library staff and IKC coordinators. Implement the State Library Reconciliation Action Plan. Continue to roll out Internet access and build digital literacy skills in Indigenous communities under the National Partnership Agreement on Remote Indigenous Public Internet Access. Activate the programming strategy with emerging technology for audience influence. Implement systems and use client feedback to develop innovative and engaging information experiences and enquiry services. Key Objective 2. Co-create Queensland’s memory Strategic Plan 2012–16 strategies Expand the relevant and significant Queensland history collection which embraces our unique Aboriginal and Torres Strait Islander heritages. Operational Plan 2012–13 activities Finalise, implement and promote the new Content Strategy to focus collecting intentions and meet users’ expectations. Build statewide capacity and shared responsibility for the care of Queensland memory by individuals, communities and public libraries. Increase our focus on contemporary collecting with an emphasis on born-digital content. Enable the community, Aboriginal and Torres Strait Islander communities, to share in the development, collecting and creation of Queensland content (stories, knowledge and culture). Make visible, showcase and celebrate the diverse knowledge, stories, culture and creative outputs from people around the State, especially of Queensland’s unique Aboriginal and Torres Strait Islander cultures. 10 Increase digital contribution to the John Oxley Library collection, particularly via the digital deposit module. With NSLA libraries and statewide collecting institutions collaborate on 21st century collecting (Queensland Audit Office (QAO) recommendations, NSLA projects, refocus of realignment). Finalise the distributed collection framework and action plan. Facilitate and further develop local history content strategies with the public library and IKC network. Collaborate with Aboriginal peoples and Torres Strait Islanders to develop community content and digital stories. Expose Queensland’s unique collection through onsite and touring programs. Work with partners to build the Queensland Business Leaders’ Hall of Fame as a keeping place and learning space for business endeavour. Library Board of Queensland Annual Report 2012–13 Protect Queensland’s unique and original assets through preservation of our physical and digital collections. 1. Advocate for digital preservation as a state and national issue, and seek funding for digital projects that enable new business models for preservation. Develop a comprehensive framework for digital preservation. Position State Library’s collection preservation standards, protocols and procedures to protect the state’s assets for future generations. Key Objective 3. Extend learning and creative experiences Strategic Plan 2012–16 strategies Build capacities for lifelong learning that inspire people’s passion to read, write and share ideas. Operational Plan 2012–13 activities Lead the National Year of Reading 2012, national summer reading club, and Dads Read campaigns. Deliver writing related programs — Brisbane Writers Festival, SLQ Young Writers Award, Miles Franklin Literary Award. Program significant events that establish State Library as a premier host for idea sharing and creation, such as TEDx Brisbane. Contribute to strengthening the Queensland writing sector. Position State Library and public libraries as key enablers addressing statewide literacy issues. Realise The Edge as a centre of creative excellence by inspiring and supporting the endeavours of young people across arts, science, technology and enterprise. Engage the Asia Pacific Design Library community in the generation of new ideas and content centred on design in the Asia Pacific. Contribute to Arts Queensland’s writing strategy for 2012–16. Champion Indigenous based reading writing and ideas initiatives (black&write! Indigenous Writing and Editing Program and Magabala publishing partnership). Continue to scope an international gathering of Indigenous writers. Build on opportunities for collaborative partnerships with A State of Writing and Queensland Writers Centre. Deliver on the Libraries for Literacy Framework and support the improvement of early and adult literacy outcomes across the state. Research and assess the impacts of the digital literacy grants, and develop cross sectorial responses that build on the successes. Develop capacity in others to support literacy initiatives such as IKC coordinators’ programming capacity and professional development for the early childhood industry. Design and activate a key National Broadband Network initiative, the Digital Experience Centre, in partnership with Department of Public Works. Stimulate creativity in contemporary digital practice via a dynamic mix of raw and curated programming. Expand options for content creation for regional Queensland. Promote and develop the online spaces Design Online and Design Minds that support education, collaboration connection across industry, academia and the public. Develop and expand the role of the Asia Pacific Design Lounge as a space for visitors to engage in new and innovative experiences. Enhance audience engagement through an integrated program of world-class, design-related events. 11 Library Board of Queensland Annual Report 2012–13 1. Further develop kuril dhagun as a centre of excellence in engaging with Aboriginal and Torres Strait Islander peoples. Redesign and repurpose our welcoming and inclusive spaces and services to enable people to explore, engage, experiment and create. Deliver the kuril dhagun interactive experience. Support the ongoing delivery of kuril dhagun exhibitions and public programs including digital delivery. Redesign the State Library website for increased community engagement. Activate spaces at The Edge to allow improved access to tools of creation, animation and curation. Implement planned redesign of physical spaces that deliver onsite service improvements and digital amplification of services. Key Objective 4. Develop our people and capability Strategic Plan 2012–16 strategies Foster a flexible, diverse workforce and a culture of engagement. Operational Plan 2012–13 activities Implement the State Library Strategic Workforce Plan that diversifies our workforce and creates greater flexibility including finalisation of the Aboriginal and Torres Strait Islander Workforce Strategy and an Ageing Workforce Strategy. Implement the Leadership and Culture Change programs which build on feedback from staff and the Public Sector Capability and Leadership Framework. Develop a Revenue Generation Strategy based on exploration of revenue generation options and feasibility studies. Update the business strategies that inform the implementation of the Queensland Library Foundation Strategic Plan. Expand our revenue base through multiple channels and sources. Harness digital technologies that enable and position our services in a networked world. Review emerging and pressing business needs and address the priorities. Ensure best practice in management of our services, facilities, assets and resources. Collaborate and create stronger partnerships, especially across the cultural precinct, and with the corporate sectors and the Asia Pacific region. Conduct regular organisational reviews that address risks and facilitate improved performance. Implement improvements, identified through reviews, to internal budget management processes and procedures. Implement recommendations from QAO report on collection development in respect to cross-precinct partnerships. Finalise the State Library Partnership Strategy and establish ongoing program and project partners as identified. Lead the development of programming and convene the Australian Library and Information Association’s international Information Online conference in 2013. Performance Measures 12 Client satisfaction with services and programs Visits to State Library — onsite Visits to State Library — online Usage of the collection — onsite and online o Usage of the State collection and subscription databases Total borrowing from public libraries Percentage of Indigenous communities with a library service Growth of the State collection Digital content made discoverable Percentage of State Library programs that showcase Queensland Memory content or expertise Participants in public programs — onsite Participants in online experiences o Active participants in public programs — online Total program reaches Increase in staff satisfaction Increase in own source revenue Library Board of Queensland Annual Report 2012–13 Key performance indicators 2012–13 Onsite visits Overall onsite visits in 2012–13 were strong although they demonstrate a slight decrease from the previous year due to a fall in hire of State Library venues by State Government agencies and departments. Excluding activity in venue hire, public use of the State Library building increased and exemplifies the all yours philosophy. The fall in 2009–10 reflects the revision of audience development strategies to ensure long-term sustainability, following rapid expansion of services and programs on opening of the new State Library building in 2006–07. The fall in 2010–11 visitation numbers was due to the impact of the January 2011 Brisbane River flood, which resulted in the closure of State Library for several weeks. Onsite visits Participants in public programs Public programs include events, exhibitions, programs for children and young people and involvement in major festivals, such as the Brisbane Writers Festival and Out of the Box. The recent positive trend reflects success of revised audience development strategies introduced after 2008–09 including increased programming in outer metropolitan and regional locations. This is reflective of our statewide remit and a focus on increasing our regional reach. Programming had expanded rapidly following opening of the new State Library building in 2006–07. Underlying increased program participation in 2010–11 was negated by cancellation of several programs caused by the January 2011 flood. Participants in public programs Participation in programs for children and young people SLQ began offering programs specifically for children and young people in 2006–07. The results for 2007–08, 2009–10 and 2011–12 include participation in Out of the Box festival events at SLQ. The increase in 2012–13 reflects the success of a range of new program initiatives, including groundbreaking family literacy programs and programs in regional areas. The fall in 2010–11 was due to the impact of the January 2011 Brisbane River flood, which caused cancellation of several programs, including closure of The Corner for several weeks. Participation in programs for children and young people 13 Library Board of Queensland Annual Report 2012–13 Usage of State reference and heritage collections Use of SLQ collections increased sharply in 2008–09 with the introduction of software greatly improving resource discovery and access to online content. Ongoing software improvements have supported increases in usage since then, which are also attributable to the popularity of some new subscription databases. This chart does not include use of digitised and born digital content, which was upward of 1.5 million uses in 2012–13, including use on State Library’s platforms and external platforms (such as Flickr, Vimeo and Youtube). Usage of State reference and heritage collections Indigenous communities with a library service Indigenous communities are defined as prelocal government amalgamation Indigenous Councils established under Deed of Grant in Trust legislation in the 1970s and 1980s, plus the Thursday Island Shire Council. Of these communities, 23 now have a library service, including 21 communities with Indigenous Knowledge Centres (IKCs) and two communities with Rural Library Queensland libraries. IKCs opened in two additional communities in 2011–12, however, in the same year existing services closed in two communities due to infrastructure issues in both cases. IKCs are scheduled to open in two additional communities in 2013–14. Indigenous communities with a library service Total borrowing from Queensland public libraries This chart shows borrowing of physical materials only, which has declined 26% since the peak in 2001–02, a trend reflecting a transition to online provision of materials and increased programming. Use of online channels and program participation has increased greatly over the same period. 14 Library Board of Queensland Annual Report 2012–13 Improve access to library services Access to information is one of the pillars that SLQ was founded on more than a century ago. In 2012–13, there has been a renewed focus on improving access to information for all Queenslanders, regardless of their language, abilities or location. This ambitious goal can only be achieved in partnership with local governments to provide public libraries and Indigenous Knowledge Centres (IKCs) across Queensland, and by harnessing new technology. Addressing barriers SLQ adopted its first Multicultural Action Plan (MAP) in December 2012, outlining its commitment to Queensland’s multicultural communities. The MAP is embedded into SLQ’s strategic and operational plans, and drives SLQ’s programs and services for culturally and linguistically diverse (CALD) communities, with a particular focus on collections, new technologies and people. As part of this commitment, SLQ hosted the second National MyLanguage Conference in August. This event was a partnership with the state libraries of NSW, Victoria, Western Australia, South Australia and Libraries ACT, with the support of Northern Territory Library. MyLanguage: Connecting, Collaborating, Creating focused on exploring digital futures for multicultural Australia, especially ways of connecting communities, collaborating and creating digital opportunities. At its core was the desire to develop and implement innovative technology solutions that help foster and enrich language and culture. Together We Grow, a multicultural family literacy project, was delivered in partnership with Toowoomba and Mackay public library services during May and June. Through weekly sessions, local CALD families were encouraged to see themselves as their children’s first teachers, and the program helped to enhance their literacy skills. The project extended learning and creative experiences to Queensland’s communities, enhanced cultural understanding of local CALD community needs and created community connections. This year, SLQ hosted two events which promoted library services for people with disabilities. In August, a DisabiliTea event raised awareness of the National Disability Insurance Scheme. In December, SLQ partnered with UnitingCare Community to host ALLtogether, celebrating 20 years of International Day of People with Disability. With performances, art and craft displays, drama, computer workshops and information from disability groups and organisations, the day encouraged people to share stories and experiences. This event raised awareness about services for people with disabilities, including those offered by SLQ and public libraries. Cook Shire Council, Lockyer Valley Regional Council, Somerset Regional Council and Winton Shire Council shared $32,100 in funding under the Wi-Fi in Libraries Grant round, which offered up to $10,000 each to install and operate a free wi-fi service for 12 months. The grants provided a much needed boost for regional libraries to offer services and content over wi-fi, enhance digital services, and develop new ways for the community to use and view library services, facilities, resources and programs. These grants were funded by SLQ via the Online Public Access in Libraries (OPAL) program. Making content accessible SLQ trained local studies librarians and the community in Wikimedia and social media to help them increase online visibility of local content. This builds on the continuously expanding Queensland content of SLQ’s Historypin, Wikipedia and Flickr Commons presence. Image views on Flickr Commons surpassed 2 million in January 2013. To promote SLQ’s presence on Historypin, ALIA Information Online participants were treated to a walking tour of Brisbane CBD with Historypin strategic partnerships director John Voss. In December 2012 the Queensland Government launched the Queensland Open Data Portal. Seven of SLQ’s datasets were included, such as the British Convict transportation registers 1787–1867, Picture Queensland records and Public Libraries Directory information. Two SLQ datasets were in the top 10 most downloaded in January and February, including the collection of digitised, out-of-copyright maps such as early maps of the Pacific region, Queensland and Brisbane. SLQ’s catalogue One Search was upgraded with Primo Central, an index of 15 Library Board of Queensland Annual Report 2012–13 hundreds of millions of records. It includes articles, conference papers and ebooks licensed by SLQ from database publishers and open access repositories, to centralise searching. This allows a faster, seamless search of online resources through One Search, making them easier to find and more accessible for online visitors from regional and rural areas. SLQ is also taking a lead role in a National and State Libraries Australasia (NSLA) project developing strategies to encourage the creation and collection of communitycreated content. Extending the reach of services SLQ is extending the reach of its services and delivery of resources through its strong partnerships with local governments across Queensland. By coordinating touring exhibitions, toolkits and an integrated collection arrangement, SLQ brought new activities and methods of engagement to regional communities in 2012–13 through public libraries and IKCs. The Floodlines: a living memory exhibition is now touring regional Queensland, visiting more than 60 locations over four years. The exhibition documents the community response to the major flood events of 2010–11 and, to a smaller extent, Cyclone Yasi. An augmented reality component delivered via the Floodlines app shows simulations of the rise and fall of the Brisbane River across the CBD and other affected towns. After attracting 25,000 visitors in its four months at SLQ, more than 100,000 visitors are expected throughout the regional tour. Building on a successful trial in 2012, The Corner on the Road was installed across two Sunshine Coast library sites. This project recreated a small-scale version of SLQ’s children’s space, The Corner, delivering some of the themed activities which have proven successful at the South Bank site. During this time, the Noosa and Maroochydore libraries saw a 10% increase in visitation to the children’s spaces. Sunshine Coast Libraries has committed to installing four Corners across its libraries. Rural Libraries Queensland (RLQ), a network of 28 regional councils working with SLQ to provide high-quality public library services to rural Queensland, was launched in 2012 to replace the Country Lending Service. The RLQ online catalogue was launched in March 2013 to give 16 residents of RLQ communities shared access to the resources of 67 libraries across the 28 regional councils. This means more than 100,000 rural Queensland residents will have access to more than 300,000 books, audiobooks, ebooks, music and movies online. Along with this, a new library tourism initiative was introduced to allow tourists travelling within regional and outback Queensland to borrow and return items at any RLQ service point. Supporting public libraries and IKCs The Next Horizon: VISION 2017 for Queensland public libraries, the strategic vision for Queensland public libraries for 2013–17, was launched in February. It was collaboratively developed with the Queensland Public Libraries Association (QPLA) and the Local Government Association of Queensland, and through extensive consultation with the library sector, local government and the community. As part of VISION 2017, SLQ developed a grant program to encourage public libraries to support one of the vision’s key themes. Funds totalling $253,700 helped 13 public libraries create new spaces for creation, engagement, collaboration and community connection. These grants are in addition to the ongoing Library Collections Grant (see Appendix D) to local governments, the methodology of which is being revised for implementation from July 2014. This grant supports the development of high-quality, wide-ranging collections to cater for the diverse needs of the whole community. September saw the launch of The Library Dividend: a guide to the socio-economic value of Queensland’s public libraries, the result of a major socio-economic study commissioned by SLQ. The results demonstrated that every $100 invested in public libraries provides $230 value to the Queensland community. It also shows that public libraries contribute $614 million to Queensland’s income and add nearly $300 million to Queensland’s Gross State Product each year. A new web page, Championing your library, was developed to help libraries use this data in a local context. It includes a library value calculator which enables each local council to calculate the return on each dollar invested in their public library. SLQ also partnered with QPLA to present Libraries: the Fourth “R”, a professional development event for public libraries, including practical workshops on using The Library Board of Queensland Annual Report 2012–13 Library Dividend to develop a local advocacy plan. Significant progress has been made on streamlining the collection of public library statistics this year. SLQ contracted Baker and Taylor to adapt the Bibliostat online statistical system to load reports of all Queensland councils since the 2008 local government amalgamations. Public libraries can now submit their annual statistical returns online, track their own performance and design their own benchmarking reports using statewide data. SLQ provided professional development programs for public library staff in 11 locations across Queensland. Topics included SLQ’s catalogue One Search, database access, early literacy resources, social media, use of iPads, apps and various digital reading devices, use of the Aurora library management system, managing local history collections, and literacy activities. Parallel community programs were also offered in areas such as introduction to iPads and using online resources. Significant work has been completed towards developing an online learning program to be used across Queensland public libraries in 2013–14. Our commitment to reconciliation SLQ’s Reconciliation Action Plan 2012–13, endorsed by Reconciliation Australia, was adopted in February 2013. It outlines SLQ’s commitment to building relationships with Aboriginal and Torres Strait Islander communities across Queensland, having respect for Indigenous cultures, and providing culturally appropriate services, programs and policies that meet the needs of Aboriginal peoples and Torres Strait Islander peoples. As part of this commitment, SLQ continued to roll out Internet access and build digital literacy skills in 20 Indigenous communities under the National Partnership Agreement on Remote Indigenous Public Internet Access (RIPIA). Activities included: rolling out sustainable public Internet facilities and public training sessions at each RIPIA site providing training to 27 coordinators from IKC and RIPIA connected communities at an ICT workshop in Cairns in May. Through its Cairns office, SLQ provides support and programming to IKCs. In 2012–13, SLQ supported school holiday Culture Love workshops at Poruma, Boigu and Iama Islands, and in the communities of Pormpuraaw and Umagico. These provided a range of literacy, arts, technology and heritage activities, as well as an opportunity for employment and professional development for local arts workers. SLQ also reviewed Indigenous library services outside of IKC communities, and identified opportunities to partner with libraries to promote these services to the local communities. Creating responsive experiences Online technology is being used to shape and inform SLQ programming, through comprehensive audience feedback and evaluation. Participants are sent post-event surveys through the booking system, Eventbrite, to gauge their response, gather ideas for technical improvements and crowdsource future content. Blogs, online forums and social media are also being used to gather feedback and grow audiences. In 2012–13 SLQ introduced some new systems to help improve visitors’ onsite experiences at SLQ while finding information and making enquiries. With the help of external partners Queensland Museum and Queensland University of Technology (QUT), SLQ piloted the use of eye-tracking glasses to gather data on the visitor experience at the South Bank site. Volunteers were recruited to navigate the building for a specific purpose, and their experience was recorded and analysed for use in developing ongoing improvements to service delivery and wayfinding. More than 400 visitor responses to the introduction of a Friday afternoon Music Hour (piano or guitar in the level 2 and 3 space), were gathered using a simple counter system, with one colour representing a positive response and the other negative. The result has been overwhelmingly positive. In response to increasing demand for online content, SLQ has increased database subscriptions. New subscriptions include IBIS World and the British Newspaper Archive. Two significant databases were also purchased outright: The Vogue Archive of US Vogue magazine from the first issue in 1892 to the current month, and First World War: personal experiences containing digital images of primary source documents from archives around the world. 17 Library Board of Queensland Annual Report 2012–13 Co-create Queensland’s memory Collecting and preserving Queensland’s memory — its stories and history — is just as important now as it was in 1902 when the Public Library of Queensland, later to become SLQ, first opened to the public. But the challenges and opportunities in this collecting sphere are greater than ever. As technology becomes more accessible, more people are creating their own content online. SLQ aims to encourage and capture this community created content to help preserve the stories we are creating now. Working with communities across Queensland, including Aboriginal and Torres Strait Islander communities, SLQ is increasing the capacity of individuals and organisations to contribute to a distributed collection of Queensland memory. Collecting Queensland history SLQ adopted its first Content Strategy in October 2012, designed to focus collecting activities. This intent is defined in an overarching vision statement, with Collection Statements for each of three key areas: John Oxley Library (JOL), the Australian Library of Art (ALA) and SLQ’s Information Collection. New acquisitions for the 2012–13 year include: the Arthur Hodgson collection, consisting of works of art, photographs, medals and manuscripts relating to the life of early Queensland pastoralist and politician Sir Arthur Hodgson (1818– 1902), one of the first squatters to settle on the Darling Downs Norman Wilfred Johnston Architectural Plans (1930s–1980s), a collection of more than 1,000 original plans for domestic and commercial buildings, churches and hospitals, focusing on the North Queensland towns of Atherton, Mareeba, Herberton and Ravenshoe Maurice George Delpratt Correspondence, a series of poignant letters written by a WWI prisoner of war to his family in South East Queensland. This collection has been digitised to be made available via One Search, and will tie into other digitisation activities around the centenary of WWI. State Librarian Janette Wright is part of the Queensland Advisory Committee for the Commemoration of the ANZAC Centenary (2014–2018), the peak government body coordinating state commemorations. In December 2012, SLQ completed a timeline of approximately 400 events in the Queensland experience of the Great War. This timeline will be used as a planning document for a number of Queensland activities. Themes identified in the research included anti-conscription and internment, 18 the establishment of ANZAC day (a Queensland initiative) and resettlement. The Untold Stories Forum, in March 2013, examined the importance of finding, recording and sharing the contemporary and historical stories of Queensland communities. Keynote speaker Leah Purcell shared her experiences as an author and playwright, documenting the stories of Indigenous peoples. It also included a workshop of representatives across the GLAM (Galleries, Libraries, Archives and Museums) sector, local government, education and historical interest groups. The workshop focused on building capacity, partnerships and regional networks to capture, record and ‘make findable’ the stories of regional Queensland. This forum was part of SLQ’s commitment to build statewide capacity and shared responsibility for the collection and care of Queensland’s memory. Contemporary collection SLQ is leading a national project to inform NSLA libraries of the implications and principles of digital collecting, leading to an implementation framework for born-digital collecting. Born-digital materials are those which originate in digital form and which, in their original form, require a digital device to be used. Digital contributions to the JOL collection are increasing thanks to the Legal Deposit Wizard, a streamlined digital deposit system launched in June 2012. Based on client feedback, the system has since been updated to allow a faster method of uploading multiple issues of a serial. The ease of this system has contributed to a continued increase in digital deposit in 2012–13. SLQ has been working on ways to raise awareness of this tool and legal deposit obligations to further increase the legal deposit rate of born-digital materials. SLQ is well positioned in the digital collecting field, as one of the few state Library Board of Queensland Annual Report 2012–13 libraries in Australia to have the capacity to accept elegal deposits. Website archiving has also increased in the 2012–13 financial year, capturing sites for the PANDORA archive such as the official Cathy Freeman site and the site of Brisbane-based game developer Halfbrick. Other born-digital collection projects have included: collecting Bundaberg 2013 flood photographs through Flickr and Facebook completing an online display of Story Project interviews, consisting of 88 audio recordings from Sunshine Coast residents acquiring born-digital images relating to the mining boom in Queensland, particularly around the Acland area commissioning digital stories for the James C Sourris AM Artist Interview Series. Develop, collect, create To further SLQ’s commitment to enable the community to share in the creation and collection of Queensland content, SLQ has developed the Distributed Collection of Queensland Memory framework. This model is based on four pillars of advocacy, building capacity, providing tools to make content more discoverable and accessible, and interpreting and collecting new knowledge and stories. Queensland heritage materials are found in more than 600 organisations such as public libraries, IKCs, historical societies and community museums, regional galleries, schools, universities and community spaces, and innumerable private collections, homes and businesses. By creating a framework for Queensland’s “distributed collection”, SLQ aims to connect these disparate collections in a sustainable, collaborative and ultimately self-organising network, and help to make the materials accessible and discoverable. To inform the further development of the distributed collection, SLQ undertook a statewide survey of collecting institutions on access and digitisation in early 2013, with responses from 80 organisations. SLQ staff have also created resources, such as a digitisation toolkit, and presented on the distributed collection at various events. This information will help public libraries, IKCs and the GLAM sector develop and implement local history content strategies. To keep collaborators informed, the new Queensland Memory enews shares stories and feature articles about local history and collections from across the state. SLQ staff have been in discussions with potential partners to develop this distributed collection through collaborative collecting. For instance, Queensland Museum (QM) has been identified as a potential partner, with a shared understanding of the needs and collections of historical societies, community museums, heritage libraries and private collectors across Queensland. Current shared activities include Wikipedia training, thematic mapping of collections, outreach activities and sharing Queensland’s significant collections online. SLQ and QM have committed to exploring how to strengthen this partnership, particularly in relation to regional activities. SLQ is collaborating with Aboriginal peoples and Torres Strait Islander peoples to develop their own community content and digital stories. Projects in 2012–13 have included: Pitjar Kultjar community digital repositories project, to archive stories for local history collections in Hope Vale, Palm Island and Wujal Wujal. Tellin’ Country Digital Art Project, helping young Indigenous people connect to country through artistic workshops, cultural education and intergenerational teaching. In 2013, workshops were held in Stradbroke Island, Logan, Woodford, Woorabinda and Wujal Wujal. Digital art created through Tellin’ Country will be exhibited as part of a major exhibition at SLQ in late 2013 kuril dhagun Deadly Stories project, in conjunction with Cook Shire and Townsville City Councils, captures stories of local Indigenous heroes and teaches community members skills to create their own digital stories. Celebrate Queensland stories Queensland stories are constantly being celebrated through exhibitions, events and other activities at SLQ and across the state. Transforming Tindale, an exhibition which ran from September to December 2012, brought to light the individual stories of Aboriginal people who were studied by Norman Tindale during his 1938 anthropological expedition throughout Queensland and northern NSW. Almost 19 Library Board of Queensland Annual Report 2012–13 7,000 people visited this moving exhibition, which included portraits, stories and an interview with exhibition curators Michael Aird and Vernon Ah Kee. Alongside this exhibition, SLQ improved access to the Tindale index, making it discoverable through One Search to allow easier access for individuals and their families. In 2013, the Australian South Sea Islanders commemorate 150 years since the arrival of the first South Sea Islanders, who were transported to Queensland to work as indentured labourers. SLQ recognised this milestone through initiatives in 2013 that aim to improve understanding of Australian South Sea Islanders and their unique contribution to Queensland’s history. These include digitisation of historical resources, new acquisitions, heritage talks, and the creation of digital stories and oral histories. As part of this, SLQ partnered with QM, and Queensland Art Gallery │Gallery of Modern Art (QAGOMA) to plan and collaboratively curate a cross-Cultural Precinct program, Memories from a Forgotten People, for August 2013. Stories around related collections and activities are being regularly shared though the Australian South Sea Islander blog. This shared online space, established in February 2013, is hosted by SLQ and edited by QM. Contributors include QAGOMA, guest bloggers and community representatives. A research discovery workshop for Australian South Sea Islanders in November 2012 gave community members access to unique and rare collection materials. SLQ also acquired more than 1,000 contemporary Australian South Sea Islander images commissioned in 2000 as part of the travelling exhibition Refined White. More than 200 of these have been digitised and made accessible on One Search. The Queensland Business Leaders Hall of Fame program continues to expand with the announcement of six more inductees in August 2012. They are: Campbell Brothers Limited, General (Rtd) Eva Burrows AC, RNA, Cyril Golding, William Knox D’Arcy and the McDonald Family. Digital stories and related material about these inductees are now available online and through iPads in the Hall of Fame space. A related symposium took place in June 2013. A new speaker series, Game Changers: in conversation with Queensland business leaders and entrepreneurs, began in March 20 2013 as part of an expanded program of related events. The program is delivered in partnership with QUT Business School and Queensland Library Foundation. Queensland memory stories are also showcased through ongoing programs such as the JOL blog, the annual JOL Open Day, and the Queensland memory enews. A new monthly series of heritage talks held in the JOL Reading Room, A Night in the JOL, began in March 2013. Past exhibitions such as Panoramic Queensland continue to tour Queensland’s regional centres. Preserving collections In 2013, Steve Knight of the National Library of New Zealand undertook an audit of SLQ’s digital preservation policies and practices. The subsequent report was presented to the Library Board in June and will inform the development of a comprehensive framework for digitisation and digital preservation. SLQ plays an active part in NSLA’s Digital Preservation working group, which encourages NSLA libraries to work together to identify best practice in the preservation of born-digital and digitised materials. In August 2012, SLQ hosted the three-day Australian Institute for the Conservation of Cultural Material 7th Book, Paper and Photographic Materials Symposium, focusing on disasters, contemporary works and digital matters. SLQ’s conservation laboratory was the venue for a one-day workshop, Introduction to Japanese Paper Conservation, conducted by three paper conservators from Japan and attended by conservators from across Australia and New Zealand. SLQ’s work in this field continues its commitment to protecting Queensland’s assets for future generations. For instance, the Cameron Henzell collection of 800 early Queensland real estate maps and plans is currently being preserved and digitised, making this resource accessible online and preserving the original historic maps. Approximately 17,000 microfilm masters have been relocated to the National Library of Australia as part of the National Newspaper Plan. These microfilm copies of Queensland newspaper publications will be held in the cold storage facility for long-term preservation of this important content. Library Board of Queensland Annual Report 2012–13 Extend learning and creative experiences SLQ aims to inspire and facilitate learning, particularly in the area of literacy. Through strong partnerships with public libraries, IKCs and other organisations across Queensland, and within its own learning spaces such as The Corner and The Edge, SLQ delivers a host of learning and creative opportunities for people of all ages. Lifelong learning The National Year of Reading in 2012 sparked a host of events, including: In Conversation with Garth Nix (New York Times best-selling author of Young Adult fantasy fiction), Sharyn Pearce (QUT Creative Writing and Literary Studies) and Teagan Chilcott (2012 black&write! Indigenous Writing Fellow) A Reading Celebration! for children under 12 and their families to celebrate with Children’s Book Week and The Reading Hour in August 2012. SLQ’s national online Summer Reading Club for children ran from December 2012 to January 2013, with 36,075 children reading an estimated 262,627 books across Australia. Of 1,136 public library branches registered, 241 were from Queensland. All 21 IKCs and three Indigenous RLQ libraries took part. Five major publishing houses were among the 14 sponsor organisations, and 12 Australian authors and illustrators participated in the program. The Dads Read program entered its third year of encouraging dads to take an active part in their children’s literacy development. More than 100 families attended the third Dads Read Picnic in September 2012 for a fun filled morning of singing, dancing and storytelling with MC Shane Webcke, picture book author and illustrator Peter Carnavas and The Corner’s musician in residence, Tim Jackman. SLQ has been working towards an expanded event in 2013 with the help of regional partners. To this end, BHP Billiton has agreed to co-present a Dads Read event in the Isaac Regional Council area. SLQ has formed a partnership with the Queensland Literary Awards (QLA), providing office space for two QLA staff and hosting the event in July 2013. It has also sponsored the State Library of Queensland Poetry Collection — Judith Wright Calanthe Award. This is in addition to SLQ’s own Young Writers Award, which attracted a record number of submissions from across Queensland in 2012. Based on participant feedback in 2011, SLQ held regional workshops in partnership with Queensland Writers Centre (QWC) to support an increase in entries. SLQ will increase the number of workshops in 2013 to continue to grow regional participation, and profile writing and authorship in regional centres. The winners of the Young Writers Award and the Young Writer Encouragement Award were announced during the Brisbane Writers Festival (BWF), hosted by SLQ in September 2012. SLQ has been home to a number of significant events in 2012–13, often in partnership with other organisations: TEDxSouthBankWomen in December 2012, profiling women attempting to answer humanity’s toughest questions with innovative enterprise and enduring optimism. Speakers included Nikki Gemmell, Hetty Johnston, Michelle Law, Anne Summers and Alissa Phillips. Event partners included Deloitte, The Courier-Mail, mX, and 612 ABC the Online Literature Festival, 27 August to 9 September 2012, delivered in partnership with the Department of Education and Training’s The Learning Place. Open to all Queensland schools, with some sessions accessible through the public library network, the festival allowed 8,684 participants to engage with 23 authors/artists in 42 web conferences. Students attended from 185 schools across Queensland: from the Torres Strait Islands to Coolangatta, from Stanthorpe to Mt Isa and from Hamilton Island to Doomadgee the Queensland Poetry Slam continues to draw large crowds of poets and spectators. In 2012, heats and workshops were held across eight locations: Blackall, Brisbane, Cairns, Logan, Mackay, North Lakes, Stanthorpe and Townsville. The state final was held as part of BWF, and the winner and runner-up represented Queensland in the National final in Sydney, with the Queensland winner placing second nationally. 21 Library Board of Queensland Annual Report 2012–13 Supporting Queensland writing SLQ plays a key role in supporting writing across Queensland, in partnership with organisations such as QWC, BWF, QLA and members of the State of Writing network. The black&write! Indigenous Writing and Editing Program continued its success in 2012–13. The winners of the $10,000 2013 Indigenous Writing Fellowships were announced in May. They are Townsville comedian Tristan Savage with his science fiction adventure Rift Breaker, and South Australian lecturer Jared Thomas for his young adult novel Calypso Summer. Scott Prince and Dave Hartley were awarded the special kuril dhagun prize for Deadly D and Justice Jones–Making the Team. All books will be published through the project partnership with Magabala Books. The 2012 black&write! winners, Bakir and Bi by Jillian Boyd and Tori-Jay Mordey and The Rise of the Fallen by Teagan Chilcott, were launched by Arts Minister Ian Walker in May 2013. Ali Cobby-Eckermann’s verse novel Ruby Moonlight, developed through the inaugural black&write! Fellowships, was named Book of the Year and won the Kenneth Slessor Prize for Poetry at the NSW Premier’s Literary Award in May 2013. Sue McPherson’s young adult novel Grace Beside Me, also developed through the inaugural program, has been included on the White Ravens list for 2013, a selection of newly published books from around the world considered to be especially noteworthy, and was shortlisted for the Young Adult Fiction category of the 2013 Prime Minister’s Literary Awards. In May 2013, SLQ hosted the inaugural First Nations Australia Writers Workshop. The two-day program brought together emerging and established Aboriginal and Torres Strait Islander writers from across Australia to participate in peer-to-peer workshops, formal presentations and round table discussions. The workshop provided a unique opportunity for SLQ to gain a greater understanding of the challenges and opportunities for Indigenous writers at a national level. Food Tales, a joint initiative with QWC, has been touring regional communities in 2013 with author talks by chefs, and workshops on creative writing and digital publishing. Addressing literacy needs Building on the launch of SLQ’s Literacy Framework in early 2012, SLQ has been 22 working with public libraries and other organisations to support the improvement of early and adult literacy across Queensland. A number of pilot programs have taken place in 2012–13 to extend these opportunities. The Scratch pilot program in April 2013 focused on Marsden State High School students who identified as having critically low literacy levels. Supporting QUT’s successful Crossing Boundaries with Reading program, SLQ’s Scratch workshop drew on manga and other narrative traditions to integrate literature and practical digital storytelling techniques. SLQ also delivered Scratch facilitator training workshops at Logan City Libraries, to help build a sustainable workshop model for the Logan and Marsden communities. The Reading Matters seminar at SLQ, copresented with State Library of Victoria in May, workshopped ideas for engaging young adults through literacy, reading and graphic novels. Featuring authors Raina Teigemeier and Tim Sinclair, the seminar was followed by a series of workshops in schools and public libraries. A significant partnership was forged between SLQ and BHP Billiton Mitsui Coal to deliver a program to address the literacy needs of people in the Isaac region. The pilot program, Read4Life, focuses on developing community support and capacity to advance literacy outcomes and will be delivered with the support of Isaac Regional Council and its library service. The Top Secret Storytelling Clubhouse, produced by SLQ and delivered in partnership with BWF, toured for the BWF regional festival component Write Across Queensland. It went to Cairns, Rockhampton and Bundaberg, and was performed in schools and libraries. The tour included a professional development component on the creative potential of storytelling for library and school staff in Bundaberg and Cairns. The Cairns session was also streamed live into IKCs. When SLQ evaluated the 2010 OPAL Digital Literacy Grant program, a number of projects were identified as appropriate scalable models which could be used in public libraries. Lessons from these projects were shared with library professionals at forums and workshops. Library Board of Queensland Annual Report 2012–13 The Edge The Edge continues to be a welcoming space for creative people to learn, work and collaborate in the areas of arts, science, technology and enterprise. To support this, The Edge reinvigorated its workshops program in 2013 to better meet the increasing demand for learning activities. Fast Track Feb saw at least one workshop scheduled every day. More than 80% of these workshops were booked within the first two hours of bookings opening. From May 2013, the workshop model has been expanded into a short course program, offering introductory, intermediate and advanced workshops in 15 specialist areas. It includes both free and paid workshops. The Edge is a space for experimentation, with a dynamic mix of responsive and curated programming, designed to engage a diverse range of people. For instance, the annual Zombie Climate Apocalypse program returned in December 2012. Residencies in gaming, fringes and sound also continued to provide opportunities for emerging practitioners to develop their skills and professional networks. The CitizenJ program launched its online platform in February 2013, providing a dedicated space for publishing content by citizen journalists, which is also available to media outlets for syndication. The program provides editorial support, training and publishing opportunities. It is delivered with support from Tim Fairfax AM, media partners 4ZZZ and 4EB, training partners Community Media Training Organisation and AFTRS Open (Australian Film, Television and Radio School), and event partner the Walkley Foundation. The first CitizenJ Experiment winner, a remote control aerial camera platform — or Flying News-Drone — was designed to enable CitizenJ contributors to capture birds-eyeview footage using an inexpensive and simple remote controlled aerial vehicle. The project was developed with participants in the regular Hack the Evening workshop. Technology programming is helping people in regional Queensland create content. As part of the ongoing community engagement program, the iStreet Lab, a mobile media lab, was used for workshops on Russell and Macleay Islands. It was later remodelled as a mobile media lab and relocated to the Logan community until April 2015, under a two-year loan agreement with Access Community Services Ltd. This will be part of an ongoing relationship with The Edge to develop innovative programming for the region, including using the Lab to re-engage local Indigenous and Pacific Island young people. A second, smaller mobile media lab was launched in Rockhampton in April 2013, in partnership with Rockhampton City Council (via its Regional Library and Creative Capricorn initiative), Darumbal Community Youth Services and ABC Open. Weekly workshops were held with young people in the community, and local community members and facilitators were trained in the Lab’s use. The Lab has since been formally loaned to Rockhampton Regional Library to ensure its continued use and engagement with the Rockhampton community. The proposed Digital Experience Centre transitioned into the NBN Digital Hub project. A subsequent bid for funding was submitted to the federal Department of Broadband, Communications and the Digital Economy in the fourth and final round of Digital Hubs funding. SLQ’s bid was unsuccessful and the project was not pursued. Asia Pacific Design Library Now in its third year, the Asia Pacific Design Library (APDL) has continued to engage the community to generate new ideas in the field of design. A paper on SLQ’s Design Minds initiative, co-authored by QUT and Arts Queensland, was presented to an international academic audience as part of the Design Research Society Cumulus conference in Oslo, Norway. Through the Design Minds initiative, APDL has facilitated a number of design education activities including the launch of a new toolkit, Gamestar Mechanic, supported by professional development and student workshops as part of the Garage Gamer exhibition program in February. SLQ partnered with Kelvin Grove State College to support its Excellence Program in Art and Design, which is also conducted in partnership with QUT’s Creative Industries Faculty. It aims to support students in the exploration of future challenges requiring innovative thinking and collaboration across different subject disciplines. In June 2013, APDL hosted an Activating Space workshop where staff, visitors and local academics explored new possibilities for rearranging the design collection and reimagining how the space is used. Through a Technology and Collection Challenge, a local technologist was engaged to research, 23 Library Board of Queensland Annual Report 2012–13 design and prototype an innovative way to augment the ideas developed in this workshop. The solution will aim to enhance the browsing experience of APDL’s design collection, to improve content discoverability and encourage engagement with the design collection and online content. The challenge concludes in September 2013. In 2012–13, community engagement has included: the annual UQ Architecture Lecture series, featuring local, national and international architects in partnerships with the University of Queensland the Side Project Lecture Series, featuring design minds talking about the passion projects they undertake outside of their primary design discipline. kuril dhagun In 2012–13, kuril dhagun continued to be a hub for exhibitions and public programs relating to the stories and experiences of Aboriginal peoples and Torres Strait Islanders. These programs have included: the State of Emergency exhibition, marking the 30th anniversary of the 1982 Commonwealth Games, when Brisbane came alive with political demonstrations for Aboriginal and Torres Strait Islander civil liberties. It reflected on events in Brisbane relating to the political climate of the time and the history of land rights. It encouraged photographic donations from Indigenous community members Black History Month (July 2012) in partnership with the Brisbane City Council, including a screening of The Tall Man followed by a community discussion, the Mil Binnung exhibition exploring the cultural identity of the Ngugi people of Moreton Island (Moorgumpin), and the ANTaR (Australians for Native Title and Reconciliation) Sea of Hands installation on Maiwar Green the Loris Williams inaugural lecture, given by Dr Jackie Huggins AM FAHA, in honour of the first Aboriginal person from Queensland to gain professional archival qualifications and only the second Aboriginal person to do so. Since July 2012, the Indigenous Voices blog updates followers on events, exhibitions and activities relating to Aboriginal and Torres Strait Island people, stories and culture. 24 The project to develop the kuril dhagun Interactive Experience was significantly modified within a context of changing technology and budget uncertainty. Funds allocated to the Interactive Experience have been redirected to reposition kuril dhagun as a centre for engagement for and with Aboriginal peoples and Torres Strait Islander peoples. An example is the Tellin’ Country project which collects stories from Aboriginal peoples and Torres Strait Islander peoples to be preserved and accessed within kuril dhagun. Explore, engage, experiment and create SLQ is activating online and onsite spaces to engage visitors, helping them to explore, experiment and create. For instance the new SLQ website, launched in August 2012, includes a Conversation Hub which allows visitors to explore content across the seven subject areas covered by SLQ’s suite of blogs. A Fab Lab, an open-source rapid fabrication and additive manufacturing space, is planned for the basement level of The Edge. This is based on rising interest in and community momentum toward interactive design, rapid prototyping and small-scale fabrication and manufacturing technologies. The planning process explored viable business models, funding sources and programming framework. A Fab Lab is equipped with digital fabrication machines and has a DIY orientation, enabling the development of products which have traditionally been limited to mass production. To work towards this goal, a crowd-funding campaign attempted to fund a number of community accessible 3D printers. Although the campaign ended 20% short of its $9,300 goal, it helped to grow a maker community. As part of a concerted effort to make SLQ spaces more welcoming and increase visitor numbers on the upper levels, planning has been taking place to redesign spaces and user experience. For instance, the Welcome Desk has been redesigned to create a onestop shop where visitors are equipped with the tools they need for their visit. These lowcost improvements have had a positive impact on visitor experience at SLQ. Programs such as Garage Gamer, which ran from January to April 2013 and focused on Queensland’s gaming industry, and Live! Queensland Band Culture, which began in May 2013, involves simultaneous activation of SLQ spaces with an array of related exhibitions, events and experiences. Library Board of Queensland Annual Report 2012–13 Develop our people and capability None of SLQ’s achievements, public programs or collections would be possible without the work of staff and volunteers. Behind the scenes, SLQ strives to have an engaged and flexible workforce that can deliver the wide-ranging services required by Queenslanders. SLQ’s strong partnerships help it to deliver many of these services and programs in a more cost-effective way, maximising the return on investment by taxpayers. People and culture SLQ continued to implement the State Library Strategic Workforce Plan 2011–15, to increase the diversity and flexibility of the workforce. Three key strategies stemming from this plan have been developed in 2012–13 with extensive staff consultation. The Multicultural Workforce Strategy 2013– 2017 was endorsed in January 2013 to address a relatively low representation of people from culturally and linguistically diverse (CALD) backgrounds within the SLQ staff cohort. Initiatives include diversity awareness training for all staff beginning in May 2013, development of a work experience program for people from CALD backgrounds, and the launch of a Work & Welcome program in June 2013. Work & Welcome is a partnership with the Multicultural Development Association to provide people from CALD backgrounds with paid work experience at SLQ, funded by voluntary workplace giving. SLQ’s Aboriginal and Torres Strait Islander Workforce Strategy 2012–16 included an Indigenous Leadership Grant to encourage development of Aboriginal and Torres Strait Islander employees. In the first year of this two-year pilot program (2013–14), the grant of $2,000 was open to all Indigenous staff at SLQ to undertake a project, further study, or other professional development opportunity. It was awarded to SLQ’s Indigenous Languages Researcher. This leadership activity aims to identify items at two collecting institutions with a view to create indexes and obtain or negotiate copies of materials (subject to copyright and access conditions) to be made available to SLQ. This will fill gaps in SLQ collections and respond to community needs identified at Indigenous Language Research Workshops. SLQ’s Encore Program was developed in 2013 to support the needs of the organisation’s growing mature-aged workforce. Encore aims to ensure an agefriendly workplace, and support people as they remain in the workforce longer, transition to retirement or decide to launch a new career phase. Two key intended outcomes are increased employee engagement and workforce flexibility. The pilot program took place in June 2013 for full implementation in late 2013. Another step in the culture change program saw 50 SLQ staff from all areas, levels and classifications help map the current culture using Human Synergystics’ Circumplex®. This was mapped against results from 2011, and compared with benchmark information from across Australia and New Zealand, to assess the success of the culture change journey. Results indicate that SLQ’s culture is becoming more constructive, indicating positive progress. The SLQ Leadership program continued to create learning opportunities for staff throughout 2012–13, with a New and Emerging Leaders program and Leading from Within the Team workshops taking place across the organisation. Workshops for executive managers and team leaders built on the skills developed within the previous reporting year. New managers undertook a Leadership Skills Inventory, incorporating 360 degree feedback, and one-on-one coaching sessions. SLQ’s strong volunteer workforce has been growing, with 227 registered volunteers working across the organisation as of June 2013. They take in all ages and a wide range of cultural backgrounds. The majority of volunteers now work in public-contact roles, for instance a team of seven experienced Building Guides regularly escort booked tour groups around the building on detailed, one-hour tours of SLQ. Some of the longer serving volunteers were recognised in December 2012, with five volunteers receiving certificates for five years of service, and three volunteers awarded for 15 years of service. Self-generated revenue Opportunities for revenue generation have been explored throughout 2012–13 to identify better cost recovery and increase entrepreneurial approaches. 25 Library Board of Queensland Annual Report 2012–13 SLQ will also expand its revenue base by housing the computer server infrastructure managed by Corporate Administration Agency (CAA). Racks and equipment were moved across to SLQ in June 2013, with the service provided from 1 July 2013. This facilities management service builds on the services already provided to Queensland Studies Authority and HQPlantations. SLQ has an active venue hire function, which creates internal revenue. Private functions such as weddings on SLQ’s Queensland Terrace have become popular. Major events hosted in 2012 include: Older People Speak Out Media Awards Churchill Fellowship cocktails Vero Rugby Dinner Ethnic Communities Council Queensland Multicultural Summit Australian College of Educators Lecture. SLQ has been working towards expanding The Library Shop’s presence by creating an online shop. Development is underway, with the launch scheduled for September 2013. The Library Shop continued its association with events at SLQ, such as BWF, and has hosted a series of book launches and author talks which engage readers and boost sales. Authors have included Rupert McCall, Jane Lydon and Susanna de Vries, and many of these author events have sold out. The Queensland Library Foundation is a strong supporter of SLQ, demonstrating this in 2012–13 with a contribution of more than $700,000 towards SLQ projects. To this end, it has implemented a suite of new programs to encourage contribution from the wider community. These include: the Sir Leo Hielscher Bequest Program, to encourage potential donors to consider a donation in their will a new partners program, to encourage donations to digitise Queensland content. Technology Ongoing technology upgrades have improved visitor services and staff resources at SLQ. Upgrades have included: improved interface and payment options when buying or adding value to a print/copy card rolling out Windows 7 and Office 2010 to publicly accessible and staff computers applying public wi-fi printing, with an explanatory suite of training videos via public touch screens 26 replacing the Master Antenna TV system in preparation for the shift to digital TV signals upgrading to Internet TV, giving all workstations capacity to view free to air TV and SLQ livestreamed events installing specialist equipment to allow simple audiovisual networking between selected SLQ venues, which makes it easy for these venues to become overflow venues for auditorium events delivery of Foxtel news services via the network to the Tim Fairfax Newspaper Reading Room, for greater flexibility of content and display. More than half of all SLQ staff participated in Digital Futures Conversations in August and September 2012. The sessions prompted participants to consider how their lives have changed for the better due to the digital revolution, and what new models of working and information sharing could be explored. Emerging themes included building the digital capacity of Queenslanders, making SLQ a leading institution, building partnerships and digitising resources for access and preservation. The conversations form part of the thinking when planning future digital library activity. The Developing a Digital Library project was activated in October 2013. This project consists of five components: digitisation, distributed collection, digital preservation, future focused research and ALICE (elending and epublishing platform). This OPAL funded project aims to ensure increased and long term access to digital content for all Queenslanders. Best practice in management SLQ’s project management tool, STEPs, has been reviewed and refreshed to better support staff leading projects. As part of this project, a whole-of-Library investment analysis matrix has been developed to improve strategic decision making and the alignment of activities with the Strategic Plan. These activities aim to grow intraorganisational collaboration and improve the sustainability of SLQ initiatives. Their delivery will enhance corporate reporting to continue to meet Government priorities, risk management and compliance requirements. They will also improve accountability by making the return on investment of activities and projects more transparent. As part of its commitment to provide resources for the community, and to Library Board of Queensland Annual Report 2012–13 increase self-generated revenue, SLQ reviewed its venue hire arrangements in 2012–13. The community rental criteria have also been revised, allowing community groups to clearly demonstrate their link to SLQ’s strategic agenda to identify potential opportunities for partnerships between SLQ and the community. An online purchasing solution has been introduced to reduce paperwork while maintaining accurate records. It provides a more efficient and timely service, and improves internal controls and monitoring of State Procurement Policy compliance, enabling more accurate commitment reporting. A Budget Module has been implemented, which improves tracking of historical budget data to provide easy comparisons. With links to SLQ’s payroll information, this system can also improve precise forecasting of future staffing costs. Creating stronger partnerships The Queensland Government’s Cultural Precinct Strategy, which addresses crossprecinct partnerships in relation to collections and events within the Cultural Precinct, was launched in June 2013. The strategy incorporates recommendations from the Queensland Audit Office (QAO). To further SLQ’s strategic commitment to developing and strengthening partnerships, a new program, Engagement and Partnerships, was created in November 2012. This has allowed a more consistent and strategic approach to managing relationships with partner organisations. Since then, SLQ has been undertaking an inventory of its existing partnership arrangements with a view to develop a partnerships register. This will enable a coordinated approach to developing a formal partnership framework and pursuing new partnership opportunities. Among other things, SLQ’s strategic partnerships have delivered: a series of digital skills professional development workshops for teachers and education professionals, with Apple Distinguished Educators family programming for the Australia Day festival at South Bank, including a Torres Strait Island curated play space and a signature Dads Read event, with the Department of Premier and Cabinet programming for South Bank’s annual Christmas festival, 12 Days of Christmas, delivered to more than 7,000 children and their families, with South Bank Corporation a venue for 27 Brisbane International Film Festival (BIFF) events and the October 2012 Cinesparks Festival, curated by BIFF to bring new international cinema to school-aged audiences, with Screen Queensland revised and standardised data definitions for the Australian Public Libraries Statistical Report, with the Australian Bureau of Statistics funding of $10,000 through Telstra Foundation Everyone Connected supporting the New Mapoon and Seisia IKCs to create a kids internet hub using iPads, through a successful application with the Regional Organisation of Communities of Cape York Inc. In February, ALIA Information Online 2013 was held in Brisbane, with several SLQ management members on the steering committee. It is the first time the biggest library conference in the southern hemisphere has been held outside of Sydney. The biennial conference brought together members of ALIA to discuss innovation in an increasingly digital world, with the theme Be Different, Do Different. The event attracted 1,000 people, including delegates, exhibitors and a host of national and international speakers. A number of new sponsors, including Apple and Wikimedia, reflected the shift in focus to online technology and collaborative content creation. This was an excellent showcase for SLQ, including tours of the South Bank site and presentations on some of SLQ’s innovative projects. 27 Library Board of Queensland Annual Report 2012–13 Governance Public sector ethics SLQ’s administrative procedures and management practices are developed and conducted with regard to the ethics principles set out in the Public Sector Ethics Act 1994 and the Code of Conduct. These principles underpin the strategic planning processes and development of the State Library of Queensland Strategic Plan 2013–17 and the accompanying Operational Plan 2013–14. SLQ has made overt its commitment to integrity and accountability by adopting these as specific organisational values. The Library Board, the State Librarian and all staff are bound by the Code of Conduct for the Queensland Public Service under the Public Sector Ethics Act 1994. Training on the Code of Conduct is provided to all new staff through regular corporate induction training and all continuing staff members are required to complete annual online refresher training. HR Practical sessions are run for managers and supervisors throughout the year to ensure they understand the ethics principles, especially in relation to all human resource policies and procedures. Through SLQ’s Personal Performance Planning (PPP) process, individual employees are encouraged to identify ways they can actively practise and support SLQ corporate and governance processes. These may include improving or developing processes or frameworks to support compliance with procedures, or promote efficiency and effectiveness. Compulsory training in Equal Employment Opportunity, Code of Conduct and Workplace Health and Safety has been rolled out to all staff on an online learning platform. Online learning allows staff to complete the training at a time which best fits their work schedule. Human resources As at 30 June 2013, SLQ’s workforce consisted of 275 full-time equivalent staff. Its permanent retention rate for the year averaged 93% and the permanent separation rate averaged 6.8%. Workforce planning at SLQ includes undertaking an analysis of the current workforce profile and future business context, and determining the staffing 28 complement and profile required to achieve strategic directions. SLQ has determined that it requires a future workforce that is flexible, diverse, technologically adept and client oriented. Key strategies include: employing a mix of temporary, casual and contract staff as a critical component to SLQ’s objectives for a flexible and agile workforce an ongoing commitment to flexible work initiatives as a critical attraction and retention strategy. This is demonstrated by an employment status profile comprising more than 22% part-time employees. An on-boarding program has been designed to welcome and integrate new starters into the organisation during their first three months, to prepare them to succeed at their job and to become fully engaged, productive employees. A PPP is in place to align the work and development of individual staff to the SLQ strategic and operational plans. The PPP is fundamental to good management practice. Most Valuable Contribution Awards recognise teams or individuals who have excelled in client service, innovation or leadership. SLQ continues to provide a commitment to employees’ work–life balance by offering flexible working arrangements for employees returning from parental leave, workers requesting part-time employment prior to retiring from the workforce, flexible hours for employees undertaking study and job-share arrangements in addition to parttime employment options and teleworking. SLQ has gained re-accreditation as an approved Breastfeeding Friendly Workplace with the Australian Breastfeeding Association and continues to provide an onsite carer’s facility. SLQ has a collaborative approach to employee relations and meets regularly with members of the Agency Consultative Committee to discuss a broad range of topics. In 2012–13 topics included working hours arrangements, HR policies, corporate wardrobe, temporary employees and use of volunteers. In August 2012, a team of management and union representatives reviewed a workplace change process in the area of Library Board of Queensland Annual Report 2012–13 collection and client services. This review took place in accordance with transition principles that covered a broad range of areas such as opportunities to raise concerns or issues, training support, access to accrued time, on-going meaningful employment, staff security and safety, access to entitlements, career opportunities, and employee health and well-being. The review identified a number of themes around training needs, career and flexibility. A survey of affected staff found most were positive about aspects of their workplace. SLQ HR policies and procedures are reviewed regularly, with an aim to not duplicate existing Queensland Government Directives or Guidelines. In 2012–13, there were no early retirements or retrenchments. During the period, one employee received a redundancy package at the cost of $48,251.42. Governance, accountability and risk SLQ takes a structured approach to assessing and evaluating the effectiveness and efficiency of its financial and operational systems and activities. Every four years senior management develops an overarching Strategic Audit Plan, and reviews it annually. This forms the basis for the yearly Internal Audit Plan, designed to focus internal audit on the areas of potential operational and financial risk to SLQ. Strategic and Annual Audit Plans are reviewed and endorsed by the Audit and Risk Management Committee (ARMC — see Appendix C). In preparing these audit plans, consideration is given to: significant changes to the organisation, systems and activities new legislative requirements risks identified as part of the agency’s risk management process results of assessments of internal controls previously identified issues. In 2012–13, five internal audit reports were considered by the ARMC, covering issues such as travel, budget process, venue hire, administration of NPA RIPIA grants and recordkeeping. All audits resulted in low risk items. The internal audit function is under the supervision of the ARMC and is independent of management and the external auditors. The internal audit function is carried out on SLQ’s behalf by the CAA’s Internal Audit team. The role of the internal audit function is to: (a) appraise SLQ’s financial administration and its effectiveness having regard to the functions and duties imposed upon the statutory body under section 61 of the Financial Accountability Act 2009 (b) provide value-added audit services and advice to the statutory body, the ARMC and SLQ’s management on the effectiveness, efficiency, appropriateness, legality and probity of SLQ’s operations. In particular, this responsibility includes advice on measures taken to establish and maintain a reliable and effective system of internal control. The internal audit function operates under a charter consistent with relevant audit and ethical standards and approved by the ARMC. The internal audit function has due regard to the Financial and Performance Management Standard 2009. All agreed recommendations by the QAO and Internal Audit are assigned to management for action within agreed timeframes. SLQ took action on recommendations made in the AuditorGeneral’s report of the performance management system audit, Acquisition and public access to the Museum, Art Gallery and Library collections. Actions included exploring more formal opportunities for collaboration across the Cultural Precinct and participating in the development of the Cultural Precinct Strategy. SLQ provided updates to QAO on the implementation of these recommendations in November 2012 and June 2013. The ARMC also oversees risk management. A Risk Management Policy consistent with the statutory requirements of section 28 of the Financial and Performance Management Standard 2009 and the International Standard on Risk Management (ISO 31000:2009) is in place. Risk is identified at the strategic and operational levels against the following categories: collections, service delivery, reputation, governance, funding, capability and culture, contracts and agreements, information and communications technology services, and business continuity. The ARMC and the Library Board receive quarterly reports on the action being taken to manage identified 29 Library Board of Queensland Annual Report 2012–13 risks. SLQ has also implemented a Risk Management Strategy for child-related duties, which aims to protect children from harm and to promote their well-being through the creation of child-safe service environments. As part of this strategy, a risk register has been established which is reviewed on an annual basis. Business continuity management SLQ has a detailed business continuity plan, which includes crisis management arrangements. In response to a flood event in 2012–13, SLQ’s plans were once again tested, and provided a thorough response approach to an impending threat. As a result, the plan was updated to ensure future responses build on these learnings. SLQ is also a member of the Cultural Centre Disaster Management Group which has been formed to provide precinct-wide disaster planning, preparedness and recovery. SLQ led the finalisation and adoption of a cooperative memorandum of understanding for the key cultural collecting institutions in Greater Brisbane (including all Cultural Precinct partners) to share disaster response consumables, equipment and expertise if a disaster affects collections or facilities. Public Sector Renewal Program SLQ supported the Public Sector Renewal Program forum to achieve a renewed, refocused and revitalised public service. SLQ has embedded similar principles, such as a customer focus, workforce agility, accountability and innovation, as part of its strategic and operational plans. As such, SLQ works towards these principles in its day-to-day operations. For instance the development of the State Library Strategic Workforce Plan 2011–15 aimed to increase the flexibility of the workforce, see p25. All SLQ staff were encouraged to participate in the Working For Queensland employee opinion survey in June 2013, the results of which will be used to develop strategies to improve capability and performance of the Queensland Public Service. Additionally, SLQ has been undertaking a long-term cultural change program which 30 supports these same intentions. See further details in People and culture, p25. Recordkeeping SLQ complies with the provisions of the Public Records Act 2002, Information Standard 40: Recordkeeping and Information Standard 31: Retention and Disposal of Public Records. SLQ has successfully implemented an electronic document and record management system (eDRMS) across the organisation, showing a 30% increase in the capture of electronic public records. All SLQ staff have received training on the eDRMS. The Manager Information is responsible for the management and disposal of all records in a variety of formats in line with the General Retention and Disposal Schedule. SLQ has prepared an organisation specific retention and disposal plan, and is awaiting Queensland State Archives’ final approval for this plan. Disclosure of additional information SLQ publishes the following information reporting requirements on the Queensland Government’s Open Data site (qld.gov.au/data) in lieu of inclusion in the Annual Report: Consultancies Overseas travel. Key policies informing the strategic plan The Cultural Precinct Strategy 2013–15 The Next Horizon: Vision 2017 for Queensland public libraries As a member of NSLA, SLQ influences and supports the change agenda outlined in the Re-imagining Library Services Strategic Plan, as well as supporting the ALIA and International Federation of Library Associations policies The Commonwealth Government’s The People of Australia: Australia’s Multicultural Policy Council of Australian Governments (COAG) Closing the Gap strategy Getting Queensland Back on Track Department of Science, Information Technology, Innovation and the Arts Strategic Plan 2012–16. Library Board of Queensland Annual Report 2012–13 Part 4: Performance summary Performance Statement To improve accountability for performance, service standards for the 2013–14 State Budget will only present measures that relate to the efficiency or effectiveness of services delivered. Measures of input and/or activity which do not demonstrate the effectiveness or efficiency of the agency’s services have been discontinued. Discontinued measures that remain relevant to the agency’s services will continue to be publicly available through alternative communication channels. For details on where to find this information, please refer to the Notes which follow the table below. Library Board of Queensland Service standards Visitor satisfaction with services and programs Percentage increase in the efficiency of service delivery Notes 2012–13 Target/est. 2012–13 Actual 2013–14 Target/est. 1 95% 95% 80% 2, 3 New measure New measure 2.5% Notes: 1. The methodology used to determine the 2012–13 Actual and 2013–14 Target/est. was changed from the previously used methodology (including the methodology used to determine the 2012–13 Target/est.) in order to be compliant with guidelines endorsed by the Cultural Ministers Council, Towards Comparable Statistics for Cultural Heritage Organisations (Australian Bureau of Statistics, 2008). The 2013–14 Target/est. was set on the expectation that the change would lead to a substantial fall in the result; an expectation not borne out by the 2012–13 Actual. 2. This is a new measure that will come into effect in the 2013–14 financial year. As a result, there is no 2012–13 Target Estimate or Estimated Actual figure to be recorded. 3. The measure provides an indication of the level of improvement in the efficient use of public funding to provide services to an increasing number of visitors. 31 Library Board of Queensland Annual Report 2012–13 Discontinued Measures Library Board of Queensland Notes 2012–13 Target/est. 2012–13 Actual 1, 2 40,000 47,244 Visits to State Library — Onsite 1 1,350,000 1,412,789 Visits to State Library — Online 1, 3 2,500,000 1,774,094 1, 4 2,800,000 3,790,424 1, 5 170,000 202,582 Participants in public programs 1, 6 330,000 440,495 Total borrowing from public libraries 1, 7 40,500,000 39,600,000 1 61% 61% 1, 8 71% 66% 2013–14 Target/est. Other measures Growth of the State collection Usage of the State collection and subscription databases Usage of the Queensland public libraries lending collection Percentage of grants to regional Queensland Percentage of Indigenous communities with a library service Discontinued measure Discontinued measure Discontinued measure Discontinued measure Discontinued measure Discontinued measure Discontinued measure Discontinued measure Discontinued measure Notes: 1. These measures have been discontinued for Service Delivery Statement reporting purposes as they are not an indication of the efficiency or effectiveness of the service area (they are a measure of activity). They will be collected and reported in the Annual Report. 2. The achievement of the 2012–13 Target/estimate is due to the higher than forecast digitisation and legal deposit of electronic publications. 3. The variance between the 2012–13 Target/estimate and the 2012–13 Estimated Actual is due to a change in the counting method at the beginning of the reporting period and a lag in the expected increase in visitation following a website upgrade. Allowing for the change in counting method, the 2012–13 result is equivalent to the 2011–12 result. 4. The achievement of the 2012–13 Target/estimate is due to higher than forecast use of some subscription databases. 5. The achievement of the 2012–13 Target/estimate is due to enhanced access to the public libraries lending collection, enabled by the introduction of a new collection management system. 6. The achievement of the 2012–13 Target/estimate is mainly due to an increase in exhibitions in regional locations. 7. The scope of this measure is physical collections only. The result reflects the ongoing migration of public library use to online channels. 8. The result represents two fewer communities than is represented by the target. At the request of the Councils the IKCs planned to open in Yarrabah and Warraber Island in 2012–13 are now scheduled to open in 2013–14. 32 Library Board of Queensland Annual Report 2012–13 Part 5: Strategic Plan 2013–17 Key objectives 1. 1. Improve access to library services Performance Measures Client satisfaction with services and programs (SDS) Visits to State Library: o Onsite o Online Visits to Queensland public libraries Total borrowing from public libraries Usage of the collection — onsite and online Growth of State Library membership 1. 2. Co-create Queensland’s memory Performance Measures Growth of John Oxley Library content Visits to Queensland Memory blogs 1. Strategies Collaborate with people and organisations to develop, collect, share and create Queensland content (stories, knowledge and culture) for current and future generations. Ensure the longevity of Queensland content by growing capacity in research, curation, preservation and discovery. Make visible the diverse knowledge, stories, culture and creative outputs from people around the state, especially of Queensland’s unique Aboriginal and Torres Strait Islander cultures. 3. Extend learning and creative experiences Performance Measures Participants in public programs — onsite and through regional Queensland Participants in public programs — online 1. Strategies Identify and address barriers to access, including print and digital literacy issues; cultural, language and social barriers; and geographic and technological barriers. Accelerate the transition to digital modes of delivery to make content, services and programs accessible to everyone. Demonstrate a long term commitment to engaging with Aboriginal peoples and Torres Strait Islander peoples. Partner with Local Government to advocate for and support the development and sustainability of public libraries, including the Indigenous Knowledge Centres. Strategies Develop and tailor specific models of engagement, “for, with and by” diverse communities. Inspire people’s passion for and capacity to read, write, learn and share ideas. Extend the reach of our services through onsite, online and offsite offers. 4. Develop our people and capability Performance Measures Increase in staff satisfaction Increase in own source revenue Percentage increase in the efficiency of service delivery (SDS) Strategies Foster a culture of engagement and entrepreneurialism. Identify and create new revenue streams. Embed a whole of library approach to collaborating with government, partners, donors and sponsors. Ensure best practice management of our services, facilities, assets and resources. 33 Library Board of Queensland Annual Report 2012–13 Part 6: Financial Report Financial summary The Library Board of Queensland’s (the Library Board’s) performance is reported as the Parent Entity (the Library Board only) and the Economic Entity (the Library Board and the Queensland Library Foundation (the Foundation), its controlled entity). The Statement of Comprehensive Income shows a $1.801M surplus for the Economic Entity. Of this, $2.594M is the Library Board’s operating result, $0.284M is the Foundation’s operating result and $1.077M is due to the net decrease in the Library Board’s collections due to a collection revaluation. Factors contributing to the Library Board’s operating result include: the application of government funding to the purchase of collections (a capital cost), the recognition in full of grant and donation funding for specific projects which have not yet been completed, and donations and a State Government subsidy applied to the Foundation. Financial performance is monitored internally on a monthly basis and reported to the Library Board at their regular meetings. The Library Board's financial performance is monitored externally by the Queensland Audit Office and in 2012–13 this was through its appointment of William Buck Accountants who performed the audit of the financial statements. The Library Board’s Audit and Risk Management Committee assists the Library Board in meeting its legislative responsibilities under the Financial Accountability Act 2009, the Financial and Performance Management Standard 2009 and the Libraries Act 1988. The 2012–13 Library Board financial statements reveal the organisation to be in a sound financial position. The Economic Entity Statement of Financial Position as at 30 June 2013 reveals net assets of $115.793M, of which $4.528M relates to the Foundation. This is an increase of almost 1.6% over the 2011–12 position. The major difference from previous years is the recognition of $0.844M Digital Collections in Intangibles of which $0.483M was transferred from the Heritage and Cultural Assets and $0.361M resulted from donations and purchases during the year. Chief Finance Officer (CFO) statement The CFO has acknowledged responsibilities under the Financial Accountability Act 2009 (FAA) and full undertakings have been given to both the Audit and Risk Management Committee and the Library Board of Queensland, including undertakings that financial internal controls of SLQ are operating efficiently, effectively and economically in accordance with section 57 of the Financial and Performance Management Standard 2009. The financial statements were reviewed by the Library Board’s Audit and Risk Management Committee prior to presentation to the Library Board. 34 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland Financial Statements for the financial year ended 30 June 2013 Contents Statement of Comprehensive Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Statement of Financial Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Statement of Changes in Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Statement of Cash Flows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notes To and Forming Part of the Financial Statements . . . . . . . . . . . . . . . . . . . . . . . Management Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audit Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 37 38 39 40 71 72 General Information This report covers the Library Board of Queensland and its controlled entity, the Queensland Library Foundation. The Library Board of Queensland is a Queensland Government statutory body established under the Libraries Act 1988. The agency is controlled by the State of Queensland which is the ultimate parent. The head office and principal place of business of the agency is: Stanley Place South Brisbane Qld 4101 A description of the nature of the agency's operations and its principal activities is included in the notes to the financial statements. For information in relation to the agency's financial report please call Val Johnston, Executive Manager, Finance, Facilities and Administration on (07) 3840 7872, email val.johnston@slq.qld.gov.au or visit the agency's internet site www.slq.qld.gov.au. Amounts shown in these financial statements may not add to the correct sub-totals or totals due to rounding. 35 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland STATEMENTS OF COMPREHENSIVE INCOME For the year ended 30 June 2013 Notes Economic Entity 2013 2012 $'000 $'000 Parent Entity 2013 2012 $'000 $'000 Income from Continuing Operations Revenue User charges Grants and other contributions Other revenue 2 3 4 2,022 56,567 992 2,041 55,159 1,607 2,022 56,753 808 2,041 55,313 1,389 59,581 58,807 59,583 58,743 24,531 12,321 18,508 681 662 24,583 13,618 17,904 716 1,364 24,531 12,321 18,803 681 653 24,583 13,524 18,214 716 1,353 56,703 58,185 56,989 58,390 2,878 622 2,594 353 (1,077) 12,764 (1,077) 12,764 Total items that will not be reclassified subsequently to Operating Result (1,077) 12,764 (1,077) 12,764 Total Other Comprehensive Income (1,077) 12,764 (1,077) 12,764 1,801 13,386 1,517 13,117 Total Income from Continuing Operations Expenses from Continuing Operations 5 Employee expenses 6 Supplies and services 7 Grants and subsidies 8 Depreciation and amortisation 9 Other expenses Total Expenses from Continuing Operations Total Expenses from Discontinued Operations Operating Result from Continuing Operations Other Comprehensive Income Items that will not be reclassified subsequently to Operating Result: Increase (decrease) in asset revaluation surplus Total Comprehensive Income 20 The accompanying notes form part of these statements. 36 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland STATEMENTS OF FINANCIAL POSITION As at 30 June 2013 Economic Entity 2013 2012 $'000 $'000 Notes Current Assets Cash and cash equivalents Receivables Inventories Parent Entity 2013 2012 $'000 $'000 10 11 12 13,671 985 265 13,505 1,125 275 9,082 1,052 265 9,022 1,364 275 13 729 751 729 751 15,650 15,656 11,128 11,412 1,000 102,814 315 103,138 1,000 102,814 315 103,138 Total Non-Current Assets 103,814 103,453 103,814 103,453 Total Assets 119,464 119,109 114,942 114,865 1,425 1,704 12 2,903 1,668 65 1,431 1,704 12 2,903 1,668 65 3,141 4,636 3,147 4,636 530 481 530 481 530 481 530 481 3,671 5,117 3,677 5,117 115,793 113,992 111,265 109,748 1,465 59,156 55,172 1,465 56,278 56,249 1,465 54,628 55,172 1,465 52,034 56,249 115,793 113,992 111,265 109,748 Other Total Current Assets Non-Current Assets Intangible assets Property, plant and equipment Current Liabilities Payables Accrued employee benefits Other 14 15 17 18 19 Total Current Liabilities Non-Current liabilities Accrued employee benefits 18 Total Non-Current Liabilities Total Liabilities Net Assets Equity Contributed equity Accumulated surplus Asset revaluation surplus Total Equity 1(x) 20 The accompanying notes form part of these statements. 37 Accumulated Surplus Balance 1 July 2011 Operating Result from Continuing Operations Economic Entity 2012 $'000 Parent Entity 2012 $'000 55,656 622 51,681 353 43,485 - - - 56,278 52,034 Total Other Comprehensive Income Increase/(Decrease) in Asset Revaluation Surplus Balance 30 June 2012 Accumulated Surplus Balance 1 July 2012 Operating Result from Continuing Operations Total Other Comprehensive Income Increase/(Decrease) in Asset Revaluation Surplus Balance 30 June 2013 The accompanying notes form part of these statements. Asset Revaluation Surplus (Note 20) Economic Parent Entity Entity 2012 2012 $'000 $'000 Contributed equity TOTAL Economic Entity 2012 $'000 Parent Entity 2012 $'000 Economic Entity 2012 $'000 Parent Entity 2012 $'000 43,485 - 1,465 - 1,465 - 100,606 622 96,631 353 12,764 12,764 - - 12,764 12,764 56,249 56,249 1,465 1,465 113,992 109,748 Asset Revaluation Surplus (Note 20) Economic Parent Entity Entity 2013 2013 $'000 $'000 Economic Entity 2013 $'000 Parent Entity 2013 $'000 56,278 2,878 52,034 2,594 56,249 - - - 59,156 54,628 Contributed equity TOTAL Economic Entity 2013 $'000 Parent Entity 2013 $'000 Economic Entity 2013 $'000 Parent Entity 2013 $'000 56,249 - 1,465 - 1,465 - 113,992 2,878 109,748 2,594 (1,077) (1,077) - - (1,077) (1,077) 55,172 55,172 1,465 1,465 115,793 111,265 Library Board of Queensland Annual Report 2012–13 38 Library Board of Queensland STATEMENTS OF CHANGES IN EQUITY For the year ended 30 June 2013 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland STATEMENTS OF CASH FLOWS For the year ended 30 June 2013 Economic Entity 2013 2012 $'000 $'000 Notes Cash flows from operating activities Inflows: User charges Grants and other contributions GST collected from customers GST input tax credits from ATO Interest receipts Other Outflows: Employee expenses Supplies and services Grants and subsidies GST paid to suppliers GST remitted to ATO Other Net cash from operating activities 2,175 55,569 245 3,204 1,051 - 1,958 54,673 264 3,219 1,086 464 2,159 55,956 235 3,204 853 - 1,958 54,820 242 3,219 882 464 (24,505) (13,565) (18,508) (3,220) (247) (662) (24,546) (12,018) (17,904) (3,191) (328) (1,328) (24,505) (13,560) (18,803) (3,220) (236) (653) (24,546) (11,917) (18,214) (3,191) (307) (1,317) 1,537 2,349 1,430 2,093 1 (1) 1 (1) (436) (335) (447) (153) (574) (456) (486) - (436) (335) (447) (153) (574) (456) (486) - (1,370) (1,517) (1,370) (1,517) 166 832 60 576 13,505 12,673 9,022 8,446 13,671 13,505 9,082 9,022 21 Cash flows from investing activities Inflows: Sales of property, plant and equipment Outflows: Payments for Heritage and Cultural Collections Payments for Library Collection Payments for property, plant and equipment Payments for intangibles Net cash used in investing activities Net increase in cash and cash equivalents Cash and cash equivalents at beginning of financial year Cash and cash equivalents at end of financial year Parent Entity 2013 2012 $'000 $'000 10 The accompanying notes form part of these statements. 39 Library Board of Queensland Annual Report 2012–13 Notes to and forming part of the financial statements 2012–13 Objectives and Principal Activities of the Library Board of Queensland Note 1: Summary of Significant Accounting Policies Note 2: User Charges Note 3: Grants and Other Contributions Note 4: Other Revenues Note 5: Employee Expenses Note 6: Supplies and Services Note 7: Grants and Subsidies Note 8: Depreciation and Amortisation Note 9: Other Expenses Note 10: Cash and Cash Equivalents Note 11: Receivables Note 12: Inventories Note 13: Other Current Assets Note 14: Intangible Assets Note 15: Property, Plant and Equipment Note 16: Future Minimum Lease Receivables Note 17: Payables Note 18: Accrued Employee Benefits Note 19: Other Current Liabilities Note 20: Asset Revaluation Surplus by Class Note 21: Reconciliation of Operating Surplus to Net Cash from Operating Activities Note 22: Non-Cash Financing and Investing Activities Note 23: Commitments for Expenditure Note 24: Contingencies Note 25: Controlled Entities Note 26: Events Occurring after Balance Date Note 27: Financial Instruments 40 Objectives and Principal Activities of the Library Board of Queensland To contribute to the cultural, social and intellectual development of all Queenslanders. The Library Board of Queensland (Library Board) oversees the activities of State Library of Queensland (State Library) which is an innovative 21st century library, embracing emerging technologies and collaborative approaches to empower people to discover, use, share and transform collections and the world of online information. State Library partners with local governments to provide library services with over 340 public libraries and Indigenous Knowledge Centres across Queensland and has a strong focus on providing library services to all parts of Queensland. The Library Board is predominantly funded for the outputs it delivers by Parliamentary appropriation. In 2012–13 it also received revenue from sources including: The Library Shop venue hire building rentals interest on invested funds ticket sales network and internet services donations preservation and reproduction services. Library Board of Queensland Annual Report 2012–13 Notes to and forming part of the financial statements 2012–13 1. Summary of Significant Accounting Policies (a) Statement of Compliance The Library Board has prepared these financial statements in compliance with section 43 of the Financial and Performance Management Standard 2009. These financial statements are general purpose financial statements, and have been prepared on an accrual basis in accordance with Australian Accounting Standards and Interpretations. In addition, the financial statements comply with Queensland Treasury and Trade's Minimum Reporting Requirements for the year ending 30 June 2013, and other authoritative pronouncements. With respect to compliance with Australian Accounting Standards and Interpretations, the Library Board has applied those requirements applicable to not-for-profit entities, as the Library Board is a not-forprofit statutory body. Except where stated, the historical cost convention is used. (b) The Reporting Entity In the financial statements, the term Parent Entity refers to the Library Board, and includes the value of all revenues, expenses, assets, liabilities and equity of the Library Board. The term Economic Entity refers to the Library Board together with the Queensland Library Foundation (the Foundation) as a controlled entity (Refer note 25). In order to provide enhanced disclosure, the Library Board has adopted the principles outlined in Australian Accounting Standard AASB 127 Consolidated and Separate Financial Statements. This approach is considered appropriate as it reflects the relationship between the Library Board’s core business activities and those of the Foundation. they can be deployed for the achievement of the Library Board's objectives. (d) Grants and Contributions Grants, contributions, donations and gifts that are non-reciprocal in nature are recognised as revenue in the year in which the Library Board obtains control over them. Where grants are received that are reciprocal in nature, revenue is recognised over the term of the funding arrangements. Contributed assets are recognised at fair value. Contributions of services are recognised when a fair value can be determined reliably and the services would be purchased if not donated. (e) Cash and Cash Equivalents For the purposes of the Statements of Financial Position and the Statements of Cash Flows, cash assets include all cash and cheques receipted but not banked at 30 June as well as deposits at call with financial institutions. It also includes investments with short periods to maturity that are readily convertible to cash on hand at the Library Board's or issuer's option and that are subject to a low risk of changes in value. (f) Receivables Trade debtors are recognised at the amounts due at the time of sale or service delivery i.e. the agreed purchase/contract price. Settlement of these amounts is required within 30 days from invoice date. The collectability of receivables is assessed periodically with provision being made for impairment. (g) Inventories Inventories held for sale are valued at the lower of cost and net realisable value. In the process of consolidating into a single economic entity, all transactions between the Library Board and the Foundation have been eliminated in full. Cost is assigned on a weighted average basis and includes expenditure incurred in acquiring the inventories and bringing them to their existing condition, except for training costs which are expensed as incurred. (c) User Charges User charges controlled by the Library Board are recognised as revenue when invoices for the related services are issued or when services have been provided. User charges are controlled by the Library Board where Net realisable value is determined on the basis of the Library Board's normal selling pattern. For library materials, net realisable value is determined on the basis of normal usage of these materials. 41 Library Board of Queensland Annual Report 2012–13 1. Summary of Significant Accounting Policies (continued) (g) Inventories (continued) Actual cost is used for the initial recording of all non-current physical and intangible asset acquisitions. Cost is determined as the value given as consideration plus costs incidental to the acquisition, including all other costs incurred in getting the assets ready for use. However, any training costs are expensed as incurred. Where assets are received free of charge from another Queensland Government entity (whether as a result of a machinery-ofGovernment or other involuntary transfer), the acquisition cost is recognised as the gross carrying amount in the books of the transferor immediately prior to the transfer together with any accumulated depreciation. Assets acquired at no cost or for nominal consideration, other than from an involuntary transfer from another Queensland Government entity, are recognised at their fair value at date of acquisition in accordance with AASB116 Property, Plant and Equipment. (i) Property, Plant and Equipment Items of property, plant and equipment, with the exception of the collections, with a cost or other value in excess of $5,000 are recognised for financial reporting purposes in the year of acquisition. As per the NonCurrent Asset Accounting Policies for the Queensland Public Sector, an asset recognition threshold of $1,000,000 is applied in total to the reference collection (Information Collection) and a threshold of $5,000 applies in total to the heritage and cultural collections (John Oxley Library and Australian Library of Art). All additions to the collections regardless of individual value, are capitalised upon purchase. Items with a lesser value are expensed in the year of acquisition. (j) Collections Capital expenditure on the State Library Information Collection is recorded as an addition to the collection. Purchases of common use collections are expensed on purchase. In accordance with the NonCurrent Asset Accounting Policies for the Queensland Public Sector, current year State Library Information Collection purchases are recorded at cost with the 42 remaining reference collection items revalued as per Note 1(l). Depreciation is not applied to the reference collection in accordance with Queensland Treasury and Trade's Non-Current Asset Accounting Policies for the Queensland Public Sector. (k) Heritage and Cultural Assets (Valuables) Capital expenditure on heritage and cultural assets is recorded as an addition to Valuables. Due to the nature of these items, they are not depreciated in accordance with Non-Current Asset Accounting Policies for the Queensland Public Sector. Digital collections held within the Heritage Collection are to be treated as intangible assets from 2012–13. See Note 1(af) for further detail of this voluntary change in accounting policy. (l) Revaluation of Non-Current Physical and Intangible Assets Heritage and cultural assets, and information collections are measured at fair value in accordance with AASB 116 Property, Plant and Equipment and NonCurrent Asset Accounting Policies for the Queensland Public Sector. Where intangible assets have an active market, they are measured at fair value, otherwise they are measured at cost. Heritage and cultural assets measured at fair value are comprehensively revalued at least once every five years with interim valuations, using appropriate indices, being otherwise performed on an annual basis where there has been a material variation in the index. Advice was sought from the Australian Valuation Office as to any index that should be applied since the comprehensive independent revaluation in 2012. The advice received was that no change in value was to be applied in the 2012–13 financial year. Fair value for the reference collection is determined using average replacement cost based on the average cost of purchases over the last five years. This cost is applied to all titles in the collection at year end in line with Non-Current Asset Accounting Policies for the Queensland Public Sector. Library Board of Queensland Annual Report 2012–13 1. Summary of Significant Accounting Policies (continued) (l) Revaluation of Non-Current Physical and Intangible Assets (continued) Any revaluation increment arising on the revaluation of an asset is credited to the asset revaluation surplus of the appropriate class, except to the extent it reverses a revaluation decrement for the class previously recognised as an expense. A decrease in the carrying amount on revaluation is charged as an expense, to the extent it exceeds the balance, if any, in the revaluation surplus relating to that class. Any expenditure that increases the originally assessed capacity or service potential of an asset is capitalised and the new depreciable amount is depreciated over the remaining useful life of the asset to the entity. For each class of depreciable assets, the following depreciation rates were used: Class Rate Plant and equipment Computers (>$5,000) 20%–36% All other non-current assets are measured at cost in accordance with Non-Current Asset Accounting Policies for the Queensland Public Sector. Servers and switches 20% Audio equipment 20% Air conditioning 11% (m) Intangibles Intangible software assets with a cost or other value greater than $100,000 are recognised in the financial statements, items with a lesser value are expensed. Each intangible asset is expensed over its estimated useful life to the Library Board, less any residual value. Furniture (grand piano) Leasehold improvements 2% The Library Board has reviewed and changed its accounting policy for heritage and cultural assets and has recognised collections stored in electronic format (eg digitised physical collections, oral histories, digital stories and digital photographs) as intangible assets with indefinite useful lives, subject to annual review. (n) Amortisation and Depreciation of Intangibles and Property, Plant and Equipment Intangible software assets of the Library Board have finite useful lives and are amortised on a straight line basis. Costs associated with the development of digital collections have been capitalised and are deemed under AASB 138 to have an indefinite life. Property, plant and equipment is depreciated using the straight line method so as to allocate the net cost or revalued amount of each asset, less its estimated residual value, progressively over the estimated useful life to the entity. Office equipment 10% 10%–20% Intangibles Software purchased 14.28%–23.49% (These rates may vary when assets are reviewed towards the end of their useful lives.) (o) Impairment of Non-Current Assets All non-current physical and intangible assets are assessed for indicators of impairment on an annual basis. If an indicator of possible impairment exists, the agency determines the asset's recoverable amount. Any amount by which the asset's carrying amount exceeds the recoverable amount is recorded as an impairment loss. The asset's recoverable amount is determined as the higher of the asset's fair value less costs to sell and depreciated replacement cost. An impairment loss is recognised immediately in the Statements of Comprehensive Income, unless the asset is carried at a revalued amount. When the asset is measured at a revalued amount, the impairment loss is offset against the asset revaluation surplus of the relevant class to the extent available. Where assets have separately identifiable components that are subject to regular replacement, these components are assigned useful lives distinct from the asset to which they relate and are depreciated accordingly. 43 Library Board of Queensland Annual Report 2012–13 1. Summary of Significant Accounting Policies (continued) (o) Impairment of Non-Current Assets (continued) Where an impairment loss subsequently reverses, the carrying amount of the asset is increased to the revised estimate of its recoverable amount, but so that the increased carrying amount does not exceed the carrying amount that would have been determined had no impairment loss been recognised for the asset in prior years. A reversal of an impairment loss is recognised as income, unless the asset is carried at a revalued amount, in which case the reversal of the impairment loss is treated as a revaluation increase. (p) Leases A distinction is made in the financial statements between finance leases that effectively transfer from the lessor to the lessee substantially all the risks and benefits incidental to ownership, and cancellable operating leases under which the lessor effectively retains substantially all risks and benefits. The existing lease of the South Bank site is cancellable and has been classified as an operating lease. The Library Board does not have any finance leases. Operating lease payments are representative of the pattern of benefits derived from the leased assets and are expensed in the periods in which they are incurred. (q) Payables Trade creditors are recognised upon receipt of the goods or services ordered and are measured at the nominal amount i.e. agreed purchase/contract price, gross of applicable trade and other discounts. Amounts owing are unsecured and are generally settled on 30 day terms. (r) Financial Instruments Recognition Financial assets and financial liabilities are recognised in the Statement of Financial Position when the Library Board becomes party to the contractual provisions of the financial instrument. Classification Financial instruments are classified and measured as follows: Cash and cash equivalents — held at fair value through profit and loss 44 Receivables — held at amortised cost Payables — held at amortised cost. The Library Board does not enter into transactions for speculative purposes, nor for hedging. Apart from cash and cash equivalents, the Library Board holds no financial assets classified at fair value through profit and loss. All other disclosures relating to the measurement and financial risk management of financial instruments held by the Library Board are included in Note 27. (s) Employee Benefits Employer superannuation contributions and long service leave levies are regarded as employee benefits. Payroll tax and workers' compensation insurance are a consequence of employing employees, but are not counted in an employee's total remuneration package. They are not employee benefits and are recognised separately as employee-related expenses. Wages, Salaries, Recreation Leave and Sick leave Wages, salaries and recreation leave due but unpaid at reporting date are recognised in the Statement of Financial Position at the current salary rates. For unpaid entitlements expected to be paid within 12 months, the liabilities are recognised at their undiscounted values. Entitlements not expected to be paid within 12 months are classified as non-current liabilities and recognised at their present value, calculated using yields on Fixed Rate Commonwealth Government bonds of similar maturity, after projecting the remuneration rates expected to apply at the time of likely settlement. As sick leave is non-vesting, an expense is recognised for this leave as it is taken. Long Service Leave Under the Queensland Government's long service leave scheme, a levy is made on the Library Board to cover the cost of employees' long service leave. The levies are expensed in the period in which they are payable. Amounts paid to employees for long service leave are claimed from the scheme quarterly in arrears. Library Board of Queensland Annual Report 2012–13 1. Summary of Significant Accounting Policies (continued) (s) Employee Benefits (continued) No provision for long service leave is recognised in the Library Board's financial statements, the liability being held on a whole-of-Government basis and reported in those financial statements pursuant to AASB 1049 Whole of Government and General Government Sector Financial Reporting. Superannuation Employer superannuation contributions are paid to QSuper, the superannuation plan for Queensland Government employees, at rates determined by the Treasurer on the advice of the State Actuary. Contributions are expensed in the period in which they are paid or payable. The Library Board's obligation is limited to its contribution to QSuper. The QSuper scheme has defined benefit and defined contribution categories. The liability for defined benefits is held on a whole-of-government basis and reported in those financial statements pursuant to AASB 1049 Whole of Government and General Government Sector Financial Reporting. (t) Key Executive Management Personnel Key executive management personnel and remuneration disclosures are made in accordance with section 5 of the Financial Reporting Requirements for Queensland Government Agencies issued by Queensland Treasury and Trade. Refer to note 5 for the disclosures on key executive management personnel and remuneration. (u) Provisions Provisions are recorded when the Library Board has a present obligation, either legal or constructive, as a result of a past event. They are recognised at the amount expected at reporting date for which the obligation will be settled in a future period. Where the settlement of the obligation is expected after 12 or more months, the obligation is discounted to the present value using an appropriate discount rate. Board pays premiums to WorkCover Queensland in respect of its obligations for employee compensation. (w) Services Received Free of Charge or For Nominal Value Contributions of services are recognised only if the services would have been purchased if they had not been donated and their fair value can be measured reliably. Where this is the case, an equal amount is recognised as a revenue and an expense. (x) Contributed Equity Non-reciprocal transfers of assets and liabilities between wholly-owned Queensland public sector entities as a result of machinery-of-Government changes are adjusted to Contributed Equity in accordance with Interpretation 1038 Contributions by Owners Made to Wholly Owned Public Sector Entities. Appropriations for equity adjustments are similarly designated. The balance of Contributed Equity of $1.465m represents the transfer (and later adjustments) of the former Provision for Long Service Leave to Queensland Treasury and Trade upon establishment of the centralised Long Service Levy Scheme in 2000. (y) Taxation The Library Board is a State body as defined under the Income Tax Assessment Act 1936 and is exempt from Commonwealth taxation with the exception of Fringe Benefits Tax (FBT) and Goods and Services Tax (GST). FBT and GST are the only Commonwealth taxes accounted for by the Library Board. The Library Board is a Deductible Gift Recipient for taxation purposes. (z) Issuance of Financial Statements The financial statements are authorised for issue by the Chairperson of the Library Board, the State Librarian and the Director Corporate Services of State Library of Queensland at the date of signing the Management Certificate. (v) Insurance The Library Board carries insurance cover in the areas of Property (including items on loan), General Liability (incorporating Directors & Officers liability), Professional Indemnity, Personal Accident, and Collections. Insurance coverage is with the Queensland Government Insurance Fund with premiums being paid on a risk assessment basis. In addition, the Library 45 Library Board of Queensland Annual Report 2012–13 1. Summary of Significant Accounting Policies (continued) (aa) Accounting Estimates and Judgements The preparation of financial statements necessarily requires the determination and use of certain critical accounting estimates, assumptions, and management judgements that have potential to cause a material adjustment to the carrying amounts of assets and liabilities within the next financial year. Such estimates, judgements and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised and in future periods as relevant. Estimates and assumptions that have a potential significant effect are outlined in the following financial statement notes: Valuation of Property, Plant and Equipment — note 15 Contingencies — note 24 The Australian Government passed its Clean Energy Act in November 2011 with a start date of 1 July 2012. The flexible market-based price phase of the carbon pricing mechanism is scheduled to commence on 1 July 2015. Section 4.3.4 of Queensland Treasury and Trade's report on 'Carbon Price Impacts for Queensland' dated August 2011 indicates that, for non-residential construction activities, costs may increase by between 0.7 per cent and 0.8 per cent over the period 2012–13 to 2015–16. On this basis and other information available, the introduction of the carbon pricing mechanism is not expected to have a significant impact on the Library Board's critical accounting estimates, assumptions and management judgements. (ab) Rounding and Comparatives Amounts included in the financial statements are in Australian dollars and have been rounded to the nearest $1,000 or, where that amount is $500 or less, to zero, unless disclosure of the full amount is specifically required. Comparative information has been restated where necessary to be consistent with disclosures in the current reporting period. 46 (ac) Corporate Administration Agency The Corporate Administration Agency (CAA) was established on 1 July 1997, as a unit of Arts Queensland. The Arts Legislation Amendment Act 1997 transferred the assets and liabilities of the Queensland Cultural Centre Trust (QCCT) that was abolished in December 1997 to the State and the CAA became the manager of the Cultural Centre precinct. The Library Board had a signed, cancellable lease agreement with the QCCT and the lease has been assumed by the State of Queensland (Section 85(2) of the Act). While the State does not charge rent on the premises occupied by State Library, State Library does make a contribution to the continued maintenance of the building occupied. The provision of the building and items of fitout, including plant and equipment, forms part of this agreement. The CAA also provides corporate services under the "Shared Services Provider" model. These fees and terms of the services are agreed through a Service Level Agreement, negotiated annually and include: Financial systems and processing Internal Audit Services Management accounting Human resources recruitment, payroll and consultancy. (ad) Board Remuneration Library Board fees, including both sitting fees and special assignment fees totalled $20,553 (2012: $22,313). Other fees such as fringe benefits tax, payroll tax, travel, catering and printing totalled $36,451 (2012: $52,127). The total cost of Library Board operations was therefore $57,004 (2012: $74,440). Fees paid to members of the Library Board are in accordance with the guidelines provided for the Remuneration of Part-time Chairs and Members of Government Boards, Committees and Statutory Authorities. These amounts exclude expenses associated with the hosting and transport to meetings. State Library executives employed by the Library Board are paid at rates set by Government for Senior Executives and Senior Officers. These executives are engaged as employees under the Libraries Act 1988 on renewable contracts as tenured senior officers under the Libraries Act. Library Board of Queensland Annual Report 2012–13 1. Summary of Significant Accounting Policies (continued) (ad) Board Remuneration (continued) Name Appointment/Expiration Date 2013 2012* 5 November 2009 $2,059 $5,896 4 June 2009 $2,602 $2,299 Helen Brodie 8 February 2011 $1,570 $656 Stuart Cunningham 8 February 2008 $1,641 $2,111 Ruth Drinkwater 8 February 2011 $3,161 $3,280 Max Lenoy 8 February 2008 $1,078 $1,501 24 April 2008 $2,366 $2,087 Lyn McLaughlin 8 February 2011 $2,179 $0 Jane Power 8 February 2011 $2,609 $1,503 Scott Reid 8 February 2011 $515 $1,854 Grace Sarra 8 February 2008 $773 $1,126 $20,553 $22,313 Roland Sussex (Chairperson) dale spender (Deputy Chairperson) Matthew McDonnell Total *The 2012 figures have been restated as amounts were previously disclosed as cash whereas the above amounts are now shown on an accruals basis. (ae) New and Revised Accounting Standards The Library Board did not voluntarily change any of its accounting policies during 2012–13, however, Note 1(af) details a change in the treatment of digital collections in the 2012–13 financial year. Australian Accounting Standard changes applicable for the first time for 2012–13 have had minimal effect on the Library Board's financial statements, as explained below. AASB 2011-9 Amendments to Australian Accounting Standards — Presentation of Items of Other Comprehensive Income [AASB 1, 5, 7, 101, 112, 120, 121, 132, 133, 134, 1039 & 1049] became effective from reporting periods beginning on or after 1 July 2012. The only impact for the Library Board is that, in the Statement of Comprehensive Income, items within the 'Other Comprehensive Income' section are now presented in different subsections, according to whether or not they are subsequently classifiable to the operating result. Whether subsequent reclassification is possible depends on the requirements or criteria in the accounting standard/interpretation that relates to the item concerned. The Library Board is not permitted to early adopt a new or amended accounting standard ahead of the specified commencement date unless approval is obtained from Queensland Treasury and Trade. The Library Board has not sought approval from Queensland Treasury and Trade and therefore applies standards and interpretations in accordance with their respective commencement dates. At the date of authorisation of the financial report, the expected impacts of new or amended Australian accounting standards with future commencement dates are as set out below. AASB 13 Fair Value Measurement applies from reporting periods beginning on or after 1 January 2013. AASB 13 sets out a new definition of “fair value”, as well as new principles to be applied when determining the fair value of assets and liabilities. The new requirements will apply to all of the Library Board's assets and liabilities (excluding leases) that are measured and/or disclosed at fair value or another measurement based on fair value. The potential impacts of AASB 13 relate to the fair value measurement methodologies used, and financial statement disclosures made in respect of, such assets and liabilities. 47 Library Board of Queensland Annual Report 2012–13 1. Summary of Significant Accounting Policies (continued) (ae) New and Revised Accounting Standards (continued) The Library Board has commenced reviewing its fair value methodologies (including instructions to valuers, data used and assumptions made) for all items of property, plant and equipment measured at fair value to determine whether those methodologies comply with AASB 13. To the extent that the methodologies don't comply, changes will be necessary. While the Library Board is yet to complete this review, no significant changes are anticipated, based on the fair value methodologies presently used. Therefore, at this stage, no consequential material impacts are expected for the Library Board's property, plant and equipment as from 2013–14. AASB 13 will require an increased amount of information to be disclosed in relation to fair value measurements for both assets and liabilities. To the extent that any fair value measurement for an asset or liability uses data that is not "observable" outside State Library, the amount of information to be disclosed will be relatively greater. A revised version of AASB 119 Employee Benefits applies from reporting periods beginning on or after 1 January 2013. The revised AASB 119 is generally to be applied retrospectively. Given the Library Board's circumstances, the only implications for the agency are that the revised standard clarifies the concept of “termination benefits”, and the recognition criteria for liabilities for termination benefits will be different. If termination benefits meet the timeframe criterion for “short-term employee benefits”, they will be measured according to the AASB 119 requirements for “short-term employee benefits”. Otherwise, termination benefits will need to be measured according to the AASB 119 requirements for 'other long-term employee benefits'. Under the revised standard, the recognition and measurement of employer obligations for “other long-term employee benefits” will need to be accounted for according to most of the requirements for defined benefit plans. The revised AASB 119 includes changed criteria for accounting for employee benefits as “short-term employee benefits”. However, as the Library Board is a member of the Queensland Government central scheme for long service leave, this change in criteria has no impact on the Library Board's financial 48 statements as the employer liability is held by the central scheme. The revised AASB 119 also includes changed requirements for the measurement of employer liabilities/assets arising from defined benefit plans, and the measurement and presentation of changes in such liabilities/assets. The Library Board makes employer superannuation contributions only to the QSuper defined benefit plan, and the corresponding QSuper employer benefit obligation is held by the State. Therefore, those changes to AASB 119 will have no impact on the Library Board. AASB 1053 Application of Tiers of Australian Accounting Standards applies as from reporting periods beginning on or after 1 July 2013. AASB 1053 establishes a differential reporting framework for those entities that prepare general purpose financial statements, consisting of two tiers of reporting requirements — Australian Accounting Standards (commonly referred to as “Tier 1”), and Australian Accounting Standards — Reduced Disclosure Requirements (commonly referred to as “Tier 2”). Tier 1 requirements comprise the full range of AASB recognition, measurement, presentation and disclosure requirements that are currently applicable to reporting entities in Australia. The only difference between the Tier 1 and Tier 2 requirements is that Tier 2 requires fewer disclosures than Tier 1. The Library Board will meet the Tier 1 requirements as Queensland Treasury and Trade has advised that its policy decision is to require adoption of Tier 1 reporting by all Queensland Government departments and statutory bodies that are consolidated into the whole-of-Government financial statements. Therefore, the release of AASB 1053 and associated amending standards will have no impact on the Library Board. Library Board of Queensland Annual Report 2012–13 1. Summary of Significant Accounting Policies (continued) (ae) New and Revised Accounting Standards (continued) The following new and revised standards apply as from reporting periods beginning on or after 1 January 2014: AASB 10 Consolidated Financial Statements AASB 11 Joint Arrangements AASB 12 Disclosure of Interests in Other Entities AASB 127 (revised) Separate Financial Statements AASB 128 (revised) Investments in Associates and Joint Ventures AASB 2011 -7 Amendments to Australian Accounting Standards arising from the Consolidation and Joint Arrangements Standards [AASB 1, 2, 3, 5, 7, 9, 200911, 101, 107, 112, 118, 121, 124, 132, 133, 136, 138, 139, 1023 & 1038 and Interpretations 5, 9, 16 & 17]. treatment specified in either AASB 11 or the revised AASB 128, depending on the nature of the joint arrangement. The AASB is planning to amend AASB 10. Such amendments are expected to clarify how the IASB’s principles about control of entities should be applied by not-for-profit entities in an Australian context. Hence, the Library Board is not yet in a position to reliably determine the future implications of these new and revised standards for the Library Board's financial statements. In addition, based on what is currently published in the Queensland Government’s Service Delivery Statements, the Library Board will need to include in these financial statements the original budgeted information for major classes of administered income and expenses, and major classes of administered assets and liabilities. This budgeted information will need to be presented consistently with the corresponding (actuals) administered information, and will be accompanied by explanations of major variances between the actual amounts and the corresponding budgeted financial information. AASB 10 redefines and clarifies the concept of control of another entity, and is the basis for determining which entities should be consolidated into an entity’s financial statements. Therefore, once the AASB finalises its not-for-profit amendments to AASB 10, the Library Board will need to reassess the nature of its relationships with other entities. AASB 1055 Budgetary Reporting applies from reporting periods beginning on or after 1 July 2014. From that date, based on what is currently published in the Queensland Government's Budgetary Service Delivery Statements, this means the Library Board will need to include in these financial statements the original budgeted statements for the Statement of Comprehensive Income, Statement of Financial Position, Statement of Changes in Equity, and Statement of Cash Flows. These budgeted statements will need to be presented consistently with the corresponding (actuals) financial statements, and will be accompanied by explanations of major variances between the actual amounts and the corresponding budgeted financial statement. AASB 11 deals with the concept of joint control and sets out new principles for determining the type of joint arrangement that exists, which in turn dictates the accounting treatment. The new categories of joint arrangements under AASB 11 are more aligned to the actual rights and obligations of the parties to the arrangement. Subject to any not-for-profit amendments to be made to AASB 11, the Library Board will need to assess the nature of any arrangements with other entities to determine whether a joint arrangement exists in terms of AASB 11. If a joint arrangement does exist, the Library Board will need to follow the relevant accounting 49 Library Board of Queensland Annual Report 2012–13 1. Summary of Significant Accounting Policies (continued) (ae) New and Revised Accounting Standards (continued) AASB 9 Financial Instruments (December 2010) and AASB 2010-7 Amendments to Australian Accounting Standards arising from AASB 9 (December 2010) [AASB 1, 3, 4, 5, 7, 101, 102, 108, 112, 118, 120, 121, 127, 128, 131, 132, 136, 137, 139, 1023 & 1038 and Interpretations 2, 5, 10, 12, 19 & 127] become effective from reporting periods beginning on or after 1 January 2015. The main impacts of these standards on the Library Board are that they will change the requirements for the classification, measurement and disclosures associated with the agency's financial assets. Under the new requirements, financial assets will be more simply classified according to whether they are measured at amortised cost or fair value. Pursuant to AASB 9, financial assets can only be measured at amortised cost if two conditions are met. One of these conditions is that the asset must be held within a business model whose objective is to hold assets in order to collect contractual cash flows. The other condition is that the contractual terms of the asset give rise on specified dates to cash flows that are solely payments of principal and interest on the principal amount outstanding. The Library Board has commenced reviewing the measurement of its financial assets against the new AASB 9 classification and measurement requirements. However, as the classification of financial assets at the date of initial application of AASB 9 will depend on the facts and circumstances existing at that date, the Library Board's conclusions will not be confirmed until closer to that time. At this stage, and assuming no change in the types of transactions the Library Board enters into, it is not expected that any of the Library Board's financial assets will meet the criteria in AASB 9 to be measured at amortised cost. Therefore, as from the 2015–16 financial statements, all of the Library Board's financial assets are expected to be required to be measured at fair value, and classified accordingly (instead of the measurement classifications presently used in Notes 1(r) and 28). The same classification will be used for net gains/losses recognised in the Statement of Comprehensive Income in respect of those financial assets. In the case of the department's current receivables, as they are short-term in nature, the carrying amount 50 is expected to be a reasonable approximation of fair value. The Library Board will not need to restate comparative figures for financial instruments on adopting AASB 9 as from 2015–16. However, changed disclosure requirements will apply from that time. A number of one-off disclosures will be required in the 2015–16 financial statements to explain the impact of adopting AASB 9. Assuming no change in the types of financial instruments that the Library Board enters into, the most significant ongoing disclosure impacts are expected to relate to investments in equity instruments measured at fair value through other comprehensive income (e.g. the “held to maturity” investment described in Note 1(r)) and derecognition of these. (ae) New and Revised Accounting Standards All other Australian accounting standards and interpretations with future commencement dates are either not applicable to the Library Board's activities, or have no material impact on the Library Board. (af) Voluntary Change to Accounting Policy The Library Board has reviewed and changed its accounting policy relating to heritage and cultural assets. A new policy entitled “Valuation of Digital Collections Policy” recognises that heritage collections in a digital format (e.g. digitised heritage collections, ebooks, oral histories, digital stories and digital photographs) should be reclassified as Intangible with indefinite useful lives, subject to annual review. Digital heritage collection items were recognised as property, plant and equipment (PPE) assets for the first time when valued as part of the heritage and cultural valuation completed by the Australian Valuation Office in 2012. Only digital items purchased or commissioned were included at a total value of $0.483M. As heritage collections they will be retained indefinitely; will be subject to stringent curatorial preservation techniques; will provide lasting economic benefits to the people of Queensland and will therefore not be amortised. Library Board of Queensland Annual Report 2012–13 1. Summary of Significant Accounting Policies (continued) (af) Voluntary Change to Accounting Policy (continued) From 2012–13, all digital heritage collection items (where a cost can be reliably determined) acquired or developed internally will be capitalised as Intangible assets in accordance with AASB 138 and recognised at fair value based on cost. The recognition of digital collections as Intangible assets better represents the nature of the items which were previously recognised under PPE. An amount of $0.483M will be transferred from PPE and recognised as Intangible assets along with the current year additions, under Note 14. Digital collection items expensed on purchase prior to 1 July 2012 cannot be recognised as Intangible assets under AASB 138. For in-house developed items, direct costs associated with developing, creating and making accessible the items constitutes the cost of the items. Donated items (including legal deposit) are only included if a cost can be reliably determined. The adjustments to the 2013 balance sheet include: a reduction in PPE of $0.483M offset by an increase in Intangibles of $0.483M with further increases to Intangibles resulting from new digital items (where a cost can be reliably determined) added to the catalogue in 2012–13. A voluntary change in accounting policy is recognised retrospectively where it is considered material in accordance with AASB 1031. As this policy change will not influence the economic decision of users nor affect the discharge of accountability by the Board this adjustment was not considered to be material and therefore has not be recognised retrospectively. 51 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 Economic Entity 2013 2012 $'000 $'000 2. User Charges Reproduction services Bookshop and merchandising Venue hire Building rentals Network services Preservation services Internet services Ticket sales Other 68 723 482 220 141 79 108 78 123 61 766 534 197 101 110 94 44 134 68 723 482 220 141 79 108 78 123 61 766 534 197 101 110 94 44 134 2,022 2,041 2,022 2,041 Grants and other contributions Recurrent grants Commonwealth grants Queensland Library Foundation projects Endowments Donations and industry contributions Goods received below fair value 54,411 469 250 462 975 53,812 367 250 464 266 54,411 469 782 130 961 53,812 367 933 27 174 Total 56,567 55,159 56,753 55,313 Other revenue Interest Insurance Benefit — 2011 Flood Miscellaneous 992 - 1,143 420 44 808 - 925 420 44 Total 992 1,607 808 1,389 Total 3. 4. 52 Parent Entity 2013 2012 $'000 $'000 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 Note 5. Economic Entity 2013 2012 $'000 $'000 Parent Entity 2013 2012 $'000 $'000 Employee Expenses Employee Benefits Wages and salaries Employer superannuation contributions Long service leave levy Annual leave expenses Employee Related Expenses Payroll Tax Other Total 18,053 18,073 18,053 18,073 1(s) 1(s) 2,365 425 1,736 2,280 420 1,715 2,365 425 1,736 2,280 420 1,715 1(s) 1,081 871 1,071 1,024 1,081 871 1,071 1,024 24,531 24,583 24,531 24,583 The number of employees including both full-time employees and part-time employees measured on a full-time equivalent basis is: Number of Employees: 275 267 275 267 53 Key Executive Management Personnel and Remuneration The following details for key executive management personnel include those positions that had authority and responsibility for planning, directing and controlling the activities of the agency during 2012–13. Further information on these positions can be found in the body of the Annual Report under the section relating to Executive Management. Position Responsibilities Current Incumbents Contract classification and appointment authority State Librarian The State Librarian is responsible for the proper and sound management of State Library, under the authority of the Library Board of Queensland. CEO 6.2, appointed by the Governor in Council on the recommendation of the Library Board (Board Employee) Director, Corporate Services The Director, Corporate Services is responsible for providing a range of organisational services that underpin and support State Library's activities. SES 2, appointed by State Librarian under the Libraries Act (Board employee) Director, Content Development The Director, Content Development is responsible for providing clients of State Library with physical and virtual access to the state’s diverse collections and services. SES 2, appointed by State Librarian under the Libraries Act (Board employee) Director, Regional Access and Public Libraries The Director, Regional Access and Public Libraries is responsible for providing support for Local Government and communities to deliver library services in over 340 library and Indigenous Knowledge Centre (IKC) service points in Queensland. SES 2, appointed by State Librarian under the Libraries Act (Board employee) Director, Engagement and Partnerships The Director Engagement and Partnerships is responsible for driving SLQ’s emphasis on innovative, cohesive and collaborative programs and service delivery, bringing together visitor and information services, and engagement with specific audiences. SES 2, appointed by State Librarian under the Libraries Act (Board employee) Executive Manager, Communications The Executive Manager Communications develops and delivers a long term marketing vision for the organisation, leading and directing State Library’s marketing, communications and web services staff in support of the Strategic Plan and Operational Plan. SO1, permanent public service appointment under the Public Service Act Executive Manager, People and Planning The Executive Manager, People and Planning supports the State Librarian and Executive Group in shaping and setting State Library’s strategic agendas by driving an integrated approach to strategic, operational and business planning across State Library. SO2, permanent public service appointment under the Public Service Act Executive Director, Queensland Library Foundation The Director, Queensland Library Foundation is responsible for developing and delivering the fundraising and sponsorship arrangements to support the many activities and programs of State Library. AO8, permanent public service appointment under the Public Service Act Library Board of Queensland Annual Report 2012–13 54 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 Key Executive Management Personnel and Remuneration (continued) Remuneration Remuneration policy for the agency’s key executive management personnel is set by the Queensland Public Service Commission as provided for under the Public Service Act 2008. The remuneration and other terms of employment for the key executive management personnel are specified in employment contracts. The contracts provide for other benefits including motor vehicles. For the 2012–13 year, remuneration of key executive management personnel increased by 2.2% in accordance with government policy. Remuneration packages for key executive management personnel comprise the following components: Total fixed remuneration is calculated on a ‘total cost’ basis and includes the base and non-monetary benefits, long term employee benefits and post employment benefits. 55 Library Board of Queensland Annual Report 2012–13 Short term employee benefits which include: o Base — consisting of base salary, allowances and leave entitlements paid and provided for the entire year or for that part of the year during which the employee occupied the specified position. Amounts disclosed equal the amount expensed in the Statement of Comprehensive Income. o Non-monetary benefits — consisting of provision of vehicle together with fringe benefits tax applicable to the benefit. Long term employee benefits include long service leave accrued. Post employment benefits include superannuation contributions. Redundancy payments are not provided for within individual contracts of employment. Contracts of employment provide only for notice periods or payment in lieu of notice on termination, regardless of the reason for termination. Key Executive Management Personnel and Remuneration (continued) 1 July 2012 – 30 June 2013 Position Date appointed to ET Date resigned or ceased if applicable Short Term Employee Benefits Base State Librarian 27/02/2012 Director, Corporate Services 15/07/2002 Acting/Director, Corporate Services 4/01/2013 Director, Content Development 6/04/2010 Acting/Director, Content Development 8/04/2013 Director, Regional Access and Public Libraries Director, Engagement and Partnerships 12/07/2013 5/04/2013 13/04/2010 5/11/2012 Executive Manager, Communications 31/01/2011 Executive Manager, People and Planning 3/08/2011 3/01/2013# Acting Executive Manager, The Edge 9/09/2011 12/04/2013* Executive Director, Queensland Library Foundation 1/02/2010 Total Remuneration Long Term Employee Benefits Post Employment Benefits Termination Benefits Total Remuneration NonMonetary Benefits $'000 $'000 $'000 $'000 $'000 $'000 245 0 5 25 0 275 170 18 3 17 0 208 65 0 1 7 0 73 175 16 3 15 5 214 33 0 0 4 0 37 150 15 3 17 0 185 114 8 2 11 0 135 116 0 2 15 0 133 64 0 1 8 0 73 2 11 17 123 93 107 0 2 10 0 119 1,332 57 24 140 22 1,575 *The Acting Executive Manager, The Edge ceased to be a member of the Executive Management Team during 2012–13 #The Executive Manager, People and Planning has been acting as Director, Corporate Services since 4 January 2013 Library Board of Queensland Annual Report 2012–13 56 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 Key Executive Management Personnel and Remuneration (continued) 1 July 2011 – 30 June 2012 Position Date appointed to ET Date resigned or ceased if applicable Short Term Employee Benefits Base NonMonetary Benefits $'000 $'000 Long Term Employee Benefits Post Employment Benefits Termination Benefits Total Remuneration $'000 $'000 $'000 $'000 27/02/2012 75 8 Previous State Librarian 16/10/2001 14/10/2012 227 7 72 6 76 388 Acting CEO 21/06/2011 27/02/2012 138 0 3 13 9 163 Director, Corporate Services 15/07/2002 12/07/2013 154 19 3 17 0 193 6/04/2010 5/04/2013 167 18 3 19 0 207 154 16 2 17 0 189 118 0 2 14 0 134 Director, Client Services and Collections Director, Public and Indigenous Library Services 13/04/2010 Executive Manager, Communications 31/01/2011 Executive Manager, People and Planning 3/08/2011 121 0 3 14 0 138 Executive Manager, The Edge 8/11/2010 24/10/2011 41 0 1 5 0 47 Acting Executive Manager, The Edge Executive Director, Queensland Library Foundation 9/09/2011 12/04/2013 105 0 3 12 0 120 107 0 2 10 0 119 1407 68 96 136 85 1792 Total Remuneration 1/02/2010 The Executive Director, Queensland Library Foundation became a member of the Executive Management team during 2011–12. Performance payments No performance payments are available or made to the Executive Management of this organisation. 57 Library Board of Queensland Annual Report 2012–13 Current State Librarian Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 Economic Entity 2013 2012 $'000 $'000 6. 7. 8. Supplies and services Advertising and graphic design Bookshop and merchandising Communications Consultants and contractors Corporate service charges Electronic subscriptions Employment agency staff Exhibits and materials Freight and postage Furniture and equipment Goods provided below fair value Information technology Library collections — new and existing Materials and equipment Motor vehicle costs Printing, stationery and office supplies Property services Repairs and maintenance Subscriptions and memberships Sundries Travel Parent Entity 2013 2012 $'000 $'000 157 464 437 1,281 1,260 1,110 12 50 350 427 226 645 1,134 470 95 326 2,504 139 158 562 514 122 502 485 2,017 1,236 1,194 118 125 462 506 266 763 1,051 413 119 352 2,300 227 149 696 515 157 464 437 1,281 1,260 1,110 12 50 350 427 212 645 1,134 470 95 326 2,504 139 158 576 514 122 502 485 2,017 1,221 1,194 118 125 462 506 174 763 1,051 413 119 352 2,300 227 149 709 515 Total 12,321 13,618 12,321 13,524 Grants and subsidies Resources for Independent Libraries Queensland Library Foundation subsidy CLS equipment Grants and subsidies paid to public libraries 17,880 42 586 17,462 42 400 17,880 295 42 586 17,462 310 42 400 Total 18,508 17,904 18,803 18,214 Depreciation and amortisation Depreciation and amortisation were incurred in respect of 58 Plant and equipment Computer software 522 159 538 178 522 159 538 178 Total 681 716 681 716 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 Economic Entity 2013 2012 $'000 $'000 9. Parent Entity 2013 2012 $'000 $'000 Other expenses External audit fees 44 44 38 38 Internal audit fees 47 46 47 46 Insurance premiums — QGIF 67 61 67 61 452 417 452 417 Operating lease rentals Bad and doubtful debts - 2 - 2 21 19 21 19 Loss on disposal of assets - 36 - 36 National Disaster Recovery and Relief Funding - 682 - 682 Other 31 57 28 52 Total 662 1,364 653 1,353 Board fees and expenses Total external audit fees for the economic entity relating to the 2012–13 financial year are estimated to be $43,500 (2012: $44,320). These fees, paid to the Queensland Audit Office, relate to the audit of the financial statements only. 10. Cash and cash equivalents Imprest accounts 10 11 10 11 488 474 471 179 Cash deposit accounts 13,173 13,020 8,601 8,832 Total 13,671 13,505 9,082 9,022 Cash at bank and on hand Funds are held in a Queensland Treasury Corporation 'at call' account as well as shortterm term deposits with financial institutions (CBA and NAB). 11. Receivables Trade debtors Less: Provision for impairment 178 331 194 331 (8) (8) (8) (8) 170 323 186 323 GST receivable 656 640 656 640 GST payable (26) (28) (26) (27) 630 612 630 613 125 66 125 66 60 119 60 105 - 5 51 - 252 5 985 1,125 1,052 1,364 Long service leave reimbursements Interest Queensland Library Foundation Receivables Other Total 59 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 Economic Entity 2013 2012 $'000 $'000 11. Parent Entity 2013 2012 $'000 $'000 Receivables (continued) Movements in the allowance for impairment loss 12. 13. 14. Balance at beginning of the year Amounts written off during the year 8 - 24 (13) 8 - 24 (13) Amounts recovered during the year Increase/decrease in allowance recognised in profit or loss - (11) - (11) - 8 - 8 Balance at the end of the year 8 8 8 8 Inventories Inventories held for resale — bookshop Inventories — preservation materials 128 137 137 138 128 137 137 138 Total 265 275 265 275 Other Current Assets Prepayments other 729 751 729 751 Total 729 751 729 751 Intangibles Heritage digital collection 844 - 844 - 1,386 (1,230) 1,386 (1,071) 1,386 (1,230) 1,386 (1,071) 1,000 315 1,000 315 Computer software At cost Less: Accumulated amortisation Total Intangibles reconciliation Economic Entity 2013 2012 $'000 $'000 Carrying amount at 1 July 315 493 (159) (178) Acquisitions/ internally developed items Transfers (from property, plant and equipment) 153 - 483 - Donations 208 - 1,000 315 Computer software Amortisation Heritage digital collections Carrying amount at 30 June 60 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 Economic Entity 2013 2012 $'000 $'000 15(a). Parent Entity 2013 2012 $'000 $'000 Property, plant and equipment Heritage and Cultural Assets (Valuables): At cost At valuation 436 - 436 - 58,328 58,264 58,328 58,264 58,764 58,264 58,764 58,264 335 456 335 456 42,345 42,972 42,345 42,972 42,680 43,428 42,680 43,428 3,963 (2,593) 3,567 (2,121) 3,963 (2,593) 3,567 (2,121) 1,370 1,446 1,370 1,446 102,814 103,138 102,814 103,138 Library Collections At cost At valuation Plant and equipment: At cost Less: Accumulated depreciation Total 15(b) The insured value of the expensed common use library collection is $8.845m (2012$9.494m). 61 15(c) Property, plant and equipment Economic Entity Property, plant and equipment reconciliation Heritage & Heritage & Cultural Cultural Assets Assets Library Collections Library Collections Plant & Equip Plant & Equip 2013 $'000 2012 $'000 2013 $'000 2012 $'000 2013 $'000 2012 $'000 Total 2013 $'000 Total 2012 $'000 58,264 40,205 43,428 47,693 1,446 1,532 103,138 89,430 436 574 335 456 447 487 1,218 1,517 (477) - (6) - - - (483) - 541 - - - - - 541 - Net Disposals - - - - (1) (35) (1) (35) Revaluation increment/(decrement) - 17,485 (1,077) (4,721) - - (1,077) 12,764 Depreciation/Amortisation - - - - (522) (538) (522) (538) 58,764 58,264 42,680 43,428 1,370 1,446 102,814 103,138 Carrying amount at 1 July Acquisitions Transfers between collections and intangibles Donated assets Carrying amount at 30 June State Library has reviewed and changed its accounting policy for heritage and cultural assets and reclassified collections stored in electronic format (i.e. digitised collections, oral history collections and digital photographs) as intangibles with indefinite useful lives, subject to annual review. As per the independent valuation conducted in 2011–12 by the Australian Valuation Office, $0.483M has been transferred from property, plant and equipment to intangibles. Library Board of Queensland Annual Report 2012–13 62 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 Economic Entity 2013 2012 $'000 $'000 16. Future minimum Lease Receivables Future minimum rent receivables under operating leases at reporting date are inclusive of anticipated GST and are receivable as follows: Not later than one year 55 108 55 108 Later than one year and not later than five years 55 55 Total 17. 18. 19. Parent Entity 2013 2012 $'000 $'000 55 163 55 163 Payables Trade creditors Accrued expenses 255 1,170 736 2,167 255 1,176 736 2,167 Total 1,425 2,903 1,431 2,903 Accrued employee benefits Current Recreation leave Parental Leave Long service leave levy payable 1,586 (1) 119 1,553 2 113 1,586 (1) 119 1,553 2 113 Total 1,704 1,668 1,704 1,668 Non-current Recreation leave 530 481 530 481 Total 530 481 530 481 Venue hire deposits 12 65 12 65 Total 12 65 12 65 Other current liabilities 63 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 20. Library Collections 2013 $'000 Heritage & Cultural Assets 2013 $'000 Total 2013 $'000 5,055 (1,077) 51,194 - 56,249 (1,077) 3,978 51,194 55,172 Library Collections 2012 $'000 Heritage & Cultural Assets 2012 $'000 Total 2012 $'000 9,776 (4,721) 33,709 17,485 43,485 12,764 5,055 51,194 56,249 Asset revaluation surplus by class Balance 1 July 2012 Revaluation increment/(decrement) Balance 30 June 2013- Balance 1 July 2011 Revaluation increment/(decrement) Balance 30 June 2012- Economic Entity 2013 2012 $'000 $'000 21. Reconciliation of Operating Result from Continuing Operations to net cash from operating activities Operating Result from Continuing Operations 2,878 622 2,594 353 Depreciation and amortisation expense Donation of Intangibles Donation of Valuables Loss on disposal of assets 681 (208) (541) - 716 36 681 (208) (541) - 716 36 (16) 28 (16) 28 (59) 59 159 10 22 (1,478) 85 (53) (2) 19 (57) (78) (78) 155 1,008 18 24 (64) (59) 45 343 10 22 (1,472) 85 (53) (1) 19 (43) (85) (78) 155 1,015 18 24 (65) 1,537 2,349 1,430 2,093 Changes in assets and liabilities (Increase)/decrease in GST input tax credits receivable (Increase)/decrease in LSL reimbursement receivable (Increase)/decrease in Interest receivable (Increase)/decrease in other receivables (Increase)/decrease in inventories Decrease in prepayments Increase/(decrease) in accounts payable Increase in accrued employee benefits Increase/(decrease) in unearned revenue (Decrease) in GST payable Net cash from operating activities 64 Parent Entity 2013 2012 $'000 $'000 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 Economic Entity 2013 2012 $'000 $'000 Parent Entity 2013 2012 $'000 $'000 22. Non-cash financing and investing activities Assets and liabilities donated to/transferred by State Library and recognised as revenues and expenses (where applicable for the current year) are set out in Notes 3 and 7 respectively. 23. Commitments for Expenditure (a) Non-cancellable operating lease commitments Commitments under operating leases at reporting date are inclusive of anticipated GST and are payable as follows: Not later than one year 488 474 488 474 Later than one year and not later than five years 684 1,172 684 1,172 1,172 1,646 1,172 1,646 Operating leases are entered into as a means of acquiring access to office accommodation necessary for effective operations. Lease payments are generally fixed, but with escalation clauses on which contingent rentals are determined. No renewal or purchase options exist in relation to operating leases and no operating leases contain restrictions on financing or other leasing activities. (b) Expenditure Commitments Payable Not later than one year Later than one year and not later than five years 806 1,395 504 979 529 435 380 265 1,335 1,830 884 1,244 24. Contingencies There are financial claims against the Library Board that are subject to negotiation with the Queensland Government Insurance Fund. The Library Board expects that any liability will not be material. 25. Controlled entity The following entity is controlled by the Library Board of Queensland: Name of Controlled Entity Audit Arrangements Queensland Library Foundation Auditor-General of Queensland The assets, liabilities, revenues and expenses of the Foundation have been consolidated in these financial statements. 26. Events Occurring after Balance Date There were no significant events occurring after balance date. 65 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 27. Financial Instruments — Economic Entity (a) Categorisation of Financial Instruments The Library Board has the following categories of financial assets and financial liabilities: Category Note Economic Entity 2013 2012 $'000 $'000 Parent Entity 2013 2012 $'000 $'000 Financial Assets Cash and cash equivalents 10 13,671 13,505 9,082 9,022 Receivables 11 985 1,125 1,052 1,364 14,656 14,630 1,425 2,903 1,431 2,903 1,425 2,903 1,431 2,903 Total 10,134 10,386 Financial Liabilities Financial liabilities measured at amortised cost: 17 Payables Total (b) Financial Risk Management The Library Board's activities expose it to a variety of financial risks — interest rate risk, credit risk, liquidity risk and market risk. Financial risk management is implemented pursuant to Government and Library Board policy. These policies focus on the unpredictability of financial markets and seek to minimise potential adverse effects on the financial performance of the Library Board. All financial risk is managed by Executive Management under policies approved by the Library Board. The Library Board provides written principles for overall risk management, as well as policies covering specific areas. The Library Board measures risk exposure using a variety of methods as follows: Risk Exposure Credit Risk Measurement method Ageing analysis Liquidity Risk Government revenue is received in advance. Other revenues and expenses closely monitored. Market Risk Interest rate sensitivity analysis (c) Credit Risk Exposure Credit risk exposure refers to the situation where the Library Board may incur a financial loss as a result of another party to a financial instrument failing to discharge their obligation. The maximum exposure to credit risk at balance date in relation to each class of recognised financial assets is the gross carrying amount of those assets inclusive of any provisions for impairment. 66 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 27. Financial Instruments — Economic Entity (continued) (c) Credit Risk Exposure (continued) The following table represents the Economic Entity's maximum exposure to credit risk based on contractual amounts net of any allowances: Economic Entity Parent Entity Maximum Exposure to Credit Risk 2013 2012 2013 2012 Category Note $'000 $'000 $'000 $'000 Cash and cash equivalents 10 13,671 13,505 9,082 9,022 Receivables 11 985 1,125 1,052 1,364 14,656 14,630 10,134 10,386 Total No collateral is held as security and no credit enhancements relate to financial assets held by the Library Board. The Library Board manages liquidity risk through the use of management reports. Government grant funding is received in advance which provides sufficient liquidity for the quarter. Monthly budget reports provide management with assurance that sufficient funds are available to meet all outlays. This strategy aims to reduce the exposure to credit default by ensuring that the Library Board invests in secure assets and monitors all funds owed on a timely basis. Exposure to liquidity risk is monitored on an ongoing basis. No financial assets and financial liabilities have been offset and presented net in the Statement of Financial Position. The method for calculating any provisional impairment for risk is based on past experience, current and expected changes in economic conditions and changes in client credit ratings. The main factors affecting the current calculation for provisions are disclosed below as loss events. These economic and geographic changes form part of the Library Board's documented risk analysis assessment in conjunction with historic experience and associated industry data. No financial assets have had their terms renegotiated so as to prevent them from being past due or impaired, and are stated at the carrying amounts as indicated. Aging of past due but not impaired as well as impaired financial assets of the Economic and Parent Entity are disclosed in the following tables: 2013 Financial Assets Past Due But Not Impaired Overdue Less than 30 Days $'000 30–60 Days $'000 61–90 Days $'000 More than 90 Days $'000 Total $'000 Receivables 76 17 13 8 114 Total 76 17 13 8 114 Financial Assets 67 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 27. Financial Instruments — Economic Entity (continued) (c) Credit Risk Exposure (continued) 2012 Financial Assets Past Due But Not Impaired Overdue Less than 30 Days $'000 30–60 Days $'000 61–90 Days $'000 More than 90 Days $'000 Total $'000 Receivables 50 2 1 3 56 Total 50 2 1 3 56 Financial Assets 2013 Individually Impaired Financial Assets Overdue Less than 30 Days $'000 30–60 Days $'000 61–90 Days $'000 More than 90 Days $'000 Total $'000 Receivables - - - 8 8 Allowance for Impairment - - - (8) (8) Carrying Amount - - - - - Financial Assets 2012 Individually Impaired Financial Assets Overdue Less than 30 Days $'000 30–60 Days $'000 61–90 Days $'000 More than 90 Days $'000 Total $'000 Receivables - - - 8 8 Allowance for Impairment - - - (8) (8) Carrying Amount - - - - - Financial Assets 68 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 27. Financial Instruments — Economic Entity (continued) (d) Liquidity Risk Liquidity risk refers to the situation where the Library Board may encounter difficulty in meeting obligations associated with financial liabilities that are settled by delivering cash or another financial asset. The Library Board is only exposed to liquidity risk in respect of its payables. The Library Board manages liquidity risk through the use of management reports. Government grant funding is received in advance which provides sufficient liquidity for the quarter. Monthly budget reports provide management with assurance that sufficient funds are available to meet employee and supplier obligations as they fall due. This is achieved by ensuring that minimum levels of cash are held within the various bank accounts so as to match the expected duration of the various employee and supplier liabilities. The following table sets out the liquidity risk of financial liabilities held by the Library Board. It represents the contractual maturity of financial liabilities, calculated based on undiscounted cash flows relating to the liabilities at reporting date. The undiscounted cash flows in these tables differ from the amounts included in the Statement of Financial Position that are based on discounted cash flows. The Library Board receives quarterly grant payments from the State Government in advance which has the effect of minimising the liquidity risk. Economic and Parent Entity 2013 Payable in Total <1year 1–5 years >5 years Note $'000 $'000 $'000 $'000 17 1,425 - - 1,425 1,425 - - 1,425 Financial Liabilities Payables Total 2012 Payable in Financial Liabilities Payables Total Total <1year 1–5 years >5 years Note $'000 $'000 $'000 $'000 17 2,903 - - 2,903 2,903 - - 2,903 (e) Market Risk The Library Board does not trade in foreign currency and is not materially exposed to commodity price changes. The Library Board is only exposed to interest rate risk through cash deposits in interest bearing accounts. The Library Board does not undertake any hedging in relation to interest risk. 69 Library Board of Queensland Annual Report 2012–13 Library Board of Queensland NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS 2012–13 27. Financial Instruments — Economic Entity (continued) (f) Interest Rate Sensitivity Analysis The following interest rate sensitivity analysis is based on a report similar to that which would be provided to management, depicting the outcome to profit and loss if interest rates would change by +/- % from the year-end rates applicable to the Library Board's financial assets and liabilities. Economic Entity Financial Instruments Cash Carrying Amount $'000 13,671 Overall effect on profit and equity 2013 Interest rate risk -1% +1% Profit Equity Profit Equity (137) - 137 - (137) - 137 - Parent Entity Financial Instruments Cash Carrying Amount $'000 9,082 Overall effect on profit and equity 2013 Interest rate risk -1% +1% Profit Equity Profit Equity (91) - 91 - (91) - 91 - The Library Board's sensitivity to interest has remained stable in the current period. Economic Entity Financial Instruments Cash Carrying Amount $'000 13,505 Overall effect on profit and equity 2012 Interest rate risk -1% +1% Profit Equity Profit Equity (135) - 135 - (135) - 135 - Parent Entity Financial Instruments Cash Overall effect on profit and equity Carrying Amount $'000 9,022 2012 Interest rate risk -1% +1% Profit Equity Profit Equity (90) - 90 - (90) - 90 - (g) Fair Value The Library Board does not recognise any financial assets or financial liabilities at fair value. The fair value of trade receivables and payables is assumed to approximate the value of the original transaction, less any allowance for impairment. 70 Library Board of Queensland Annual Report 2012–13 Certificate of The Library Board Of Queensland These general purpose financial statements have been prepared pursuant to section 62(1) of the Financial Accountability Act 2009 (the Act), relevant sections of the Financial and Performance Management Standard 2009 and other prescribed requirements. In accordance with section 62(1)(b) of the Act we certify that in our opinion: (a) the prescribed requirements for the establishment and keeping the accounts have been complied with in all material respects; and (b) the statements have been drawn up to present a true and fair view, in accordance with prescribed accounting standards, of the transactions of the Library Board and the consolidated entity for the financial year ended 30 June 2013, and of the financial position of the entity at the end of that year. Professor Roland Sussex Chairperson Library Board of Queensland Janette Wright State Librarian State Library of Queensland Date: 26 August 2013 Date: 26 August 2013 Katherine Winlaw A/Director, Corporate Services State Library of Queensland Date: 26 August 2013 71 Library Board of Queensland Annual Report 2012–13 INDEPENDENT AUDIT REPORT To the Board of the Library Board of Queensland, Report on the Financial Report I have audited the accompanying financial report of Library Board of Queensland, which comprises the statements of financial position as at 30 June 2013, the statements of comprehensive income, statements of changes in equity and statements of cash flows for the year then ended, notes comprising a summary of significant accounting policies and other explanatory information, and certificates given by the Chairperson, State Librarian, and Acting Director, Corporate Services of the entity and the consolidated entity comprising the Board and the entities it controlled at the year’s end or from time to time during the financial year. The Board’s Responsibility for the Financial Report The Board is responsible for the preparation of the financial report that gives a true and fair view in accordance with prescribed accounting requirements identified in the Financial Accountability Act 2009 and the Financial and Performance Management Standard 2009, including compliance with Australian Accounting Standards. The Board’s responsibility also includes such internal control as the Board determines is necessary to enable the preparation of the financial report that gives a true and fair view and is free from material misstatement, whether due to fraud or error. Auditor’s Responsibility My responsibility is to express an opinion on the financial report based on the audit. The audit was conducted in accordance with the Auditor-General of Queensland Auditing Standards, which incorporate the Australian Auditing Standards. Those standards require compliance with relevant ethical requirements relating to audit engagements and that the audit is planned and performed to obtain reasonable assurance about whether the financial report is free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial report, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation of the financial report that gives a true and fair view in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control, other than in expressing an opinion on compliance with prescribed requirements. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the Board, as well as evaluating the overall presentation of the financial report including any mandatory financial reporting requirements approved by the Treasurer for application in Queensland. I believe that the audit evidence obtained is sufficient and appropriate to provide a basis for my audit opinion. Independence The Auditor-General Act 2009 promotes the independence of the Auditor-General and all authorised auditors. The Auditor-General is the auditor of all Queensland public sector entities and can be removed only by Parliament. The Auditor-General may conduct an audit in any way considered appropriate and is not subject to direction by any person about the way in which audit powers are to be exercised. The AuditorGeneral has for the purposes of conducting an audit, access to all documents and property and can report to Parliament matters which in the Auditor-General’s opinion are significant. 72 Library Board of Queensland Annual Report 2012–13 Opinion In accordance with s.40 of the Auditor-General Act 2009 – (a) I have received all the information and explanations which I have required; and (b) in my opinion – (i) the prescribed requirements in respect of the establishment and keeping of accounts have been complied with in all material respects; and (ii) the financial report presents a true and fair view, in accordance with the prescribed accounting standards, of the transactions of Library Board of Queensland and the consolidated entity for the financial year 1 July 2012 to 30 June 2013 and of the financial position as at the end of that year. Other Matters – Electronic Presentation of the Audited Financial Report Those viewing an electronic presentation of these financial statements should note that audit does not provide assurance on the integrity of the information presented electronically and does not provide an opinion on any information which may be hyperlinked to or from the financial statements. If users of the financial statements are concerned with the inherent risk arising from electronic presentation of information, they are advised to refer to the printed copy of the audited financial statements to confirm the accuracy of this electronically presented information. M J KEANE CA (as Delegate of the Auditor-General of Queensland ) Queensland Audit Office Brisbane 73 Library Board of Queensland Annual Report 2012–13 Part 7: Appendices Appendix A: Functions of the Library Board The functions of the Library Board, as set out in Section 20(1) of the Libraries Act 1988, are: (a) to promote the advancement and effective operation and coordination of public libraries of all descriptions throughout the State (b) to encourage and facilitate the use of public libraries of all descriptions throughout the State (c) to promote mutual cooperation among persons and bodies in Queensland responsible for libraries of all descriptions and between such persons and bodies in Queensland and outside Queensland to enhance library and archival collections generally and to encourage their proper use (d) to control, maintain and manage State Library, to enhance, arrange and preserve the library, archival and other resources held by it and to exercise administrative control over access to the resources (e) to control, manage and maintain all lands, premises and other property vested in or placed under the control of the board (f) to supervise in their duties all persons – (i) performing work for the board under a work performance arrangement (ii) appointed or employed under this Act (g) to collect, arrange, preserve and provide access to a comprehensive collection of library, archival and other resources relating to Queensland or produced by Queensland authors Paragraph (h) is intentionally omitted (i) to provide advice, advisory services and other assistance concerning matters connected with libraries to local governments or other public authorities (j) to perform the functions given to the board under another Act (k) to perform functions that are incidental, complementary or helpful to, or likely to enhance the effective and efficient performance of, the functions mentioned in paragraphs (a) to (j) (l) to perform functions of the type to which paragraph (k) applies and which are given to the board in writing by the Minister. 74 The general powers of the Library Board are set out in section 22 of the Libraries Act as follows: (1) For performing its functions, the board has all the powers of an individual and may, for example — (a) enter into arrangements, agreements, contracts and deeds; and (b) acquire, hold, deal with and dispose of property; and (c) engage consultants; and (d) appoint agents and attorneys; and (e) charge, and fix terms, for goods, services, facilities and information supplied by it; and (f) do anything else necessary or desirable to be done in performing its functions. (2) Without limiting subsection (1), the board has the powers given to it under this or another Act. (3) The board may exercise its powers inside and outside Queensland, including outside Australia. (4) In this section — power includes legal capacity. Library Board of Queensland Annual Report 2012–13 Appendix B: Library Board member biographies Chairperson Professor Emeritus Roland Sussex OAM Roland (Roly) Sussex is a Professor Emeritus of the University of Queensland’s School of Languages and Comparative Cultural Studies, as well as Research Fellow at the Centre for Educational Innovation and Technology. Professor Sussex received a Medal of the Order of Australia (OAM) in 2012 for his services to the development and understanding of languages in Australia. His academic work involves research and teaching on languages, the social and cultural context of languages, and the development of technology in language learning and communication. Professor Sussex is a weekly contributor to language talkback radio with the ABC, and he writes a Saturday column on language in The Courier-Mail. He is an Australia Day Ambassador and a visiting professor at Xinjiang Normal University in China. Deputy Chairperson dr dale spender AM dale spender has been an author, feminist, educator and public speaker most of her life. She started her career as a high school teacher, lectured at James Cook University and received her PhD at the University of London where she also taught teachers to teach. dr spender has been an adjunct professor at University of Queensland and James Cook University, and is currently associated with Bond University, utilising her long time interests in women and language and eliteracy. A former chair of the Copyright Agency Limited, she has served on numerous boards in the public and private sectors as well as working as a consultant with AOL, Microsoft, Apple, Fujitsu and the Commonwealth Bank. dale has written and edited more than 30 books, and currently writes and comments on women and language — and the move to new literacies. Members Ms Helen Brodie Helen Brodie is the former Commercial Manager, Queensland, for Australia Post and was part of the team that led its transformation into the country’s largest retail network. Her strengths include commercial acumen, retailing, customer focus, service industry experience and team building for improved performance. Ms Brodie is a board member of Southbank Institute of Technology and chairs its Remuneration and Nominations Committee. She is a Fellow of the Australian Institute of Company Directors and Chair of the Starlight Children’s Foundation Advisory Board (Queensland). Ms Brodie served on the Board of the Australian Institute of Management (AIM) (Queensland and Northern Territory), formerly chaired its Audit and Risk Committee, and chaired the AIM Management Excellence Awards from 2006–09. Distinguished Professor Stuart Cunningham Stuart Cunningham is Distinguished Professor of Media and Communications, Queensland University of Technology, and Director of the Australian Research Council Centre of Excellence for Creative Industries and Innovation. He is one of Australia’s most prominent scholars focused on digital transformations of the media, cultural and communications sectors. His recent and current appointments include President of the Council of Humanities, Arts and Social Sciences (CHASS), 2006–08; Chair, Humanities and Creative Arts panel, Australian Research Council College of Experts, 2007 and member of panel, 2005–07; National Cultural Policy Reference Group 2011–12; and NSW Creative Industries Task Force 2012–13. Professor Cunningham was awarded a Centenary Medal (Australian Honours list) 2003 in recognition of his contribution to the humanities in Australia. Ms Ruth Drinkwater Ruth Drinkwater is an experienced investment and commercialisation manager, with particular expertise in the areas of entrepreneurial culture and innovation, creative industries, investment (venture capital, angel capital, social and ethical), business strategy, intellectual property, and commercial revenue generation from knowledge-based products. Ms Drinkwater is currently a Director of the Australian Association of Angel Investors, Director of QUT Creative Enterprise Australia, and Director Renewable Energy Solutions Australia Ltd. She is a former Director of Women in Technology BioTech. 75 Library Board of Queensland Annual Report 2012–13 Ms Drinkwater holds a Bachelor of Science from James Cook University and an MBA from the University of Queensland, is a Graduate member of the Australian Institute of Company Directors and a Fellow of the Australian Institute of Management. Mr Max Lenoy Mr Max Lenoy is a Warungnu and Jirribal (maternal) and Kuku Yalanji and Walangama (paternal) bama man from North Queensland. He teaches Indigenous Education and Educational Technologies in the BEd program at the School of Education, James Cook University (JCU). Mr Lenoy holds an Education Masters from Harvard University Graduate School of Education, and a Bachelor of Education from JCU. Mr Lenoy was a member of the Queensland Aboriginal and Torres Strait Islander Advisory Council (2008–10) and the Queensland Indigenous Arts Marketing Export Agency. He is an Editorial Board Member of the Journal of Indigenous Issues and an Editorial Committee Member, Journal of Indigenous Policy. He was a Director of North Queensland Employment. He has a proven track record in Indigenous education and online learning. He is currently designing a culturally responsive Indigenous pedagogical framework that will be used in an Indigenous outdoor learning centre at JCU. Mr Matthew McDonnell Matthew McDonnell holds a Bachelor of Economics from Macquarie University, is an Associate Member of the Institute of Chartered Accountants in Australia, a Fellow of the Financial Services Institute of Australasia and a registered company auditor. Mr McDonnell is a chartered accountant and has 19 years experience in the accounting profession. He is currently a Partner at KPMG providing audit, accounting and advisory services to clients in the private and government sectors. In this role, he has also been responsible for the deployment of key project management initiatives including IT software and various regulatory requirements. Mr McDonnell also chairs the Audit and Risk Management Committee at SLQ. Ms Lyn McLaughlin Lyn McLaughlin is a primary school teacher, who served as Mayor of Burdekin Shire from 2004 to 2012. She had previously been elected as a Councillor in 1994 and 1997. 76 Ms McLaughlin chairs SLQ’s Public Libraries Advisory Group, is Chair of the Queensland Local Government Grants Commission, Deputy Chair of Regional Development Australia (Townsville and North West Queensland), and a member of the boards of the Queensland Reconstruction Authority, the Townsville Hospital and Health Service, and the North Queensland Sports Foundation. In her role as Mayor, she chaired and was a member of numerous regional and district committees. Ms McLaughlin has also served as president, secretary and treasurer of numerous community, recreational and sporting organisations. Ms Jane Power Jane Power is a Business and Marketing Consultant. Jane provides a variety of strategic consulting services such as strategic planning, marketing strategy development, change management and facilitation. Her business focus is on assisting business performance and achieving profitable growth through a customer centric lens. Ms Power has worked in financial services for 15 years with previous experience in retail marketing, prior to moving to financial services. She holds a Bachelor of Business and an MBA. She is experienced in sales, marketing, customer management and product development. She has previously held senior positions in Top 20 ASX financial services organisation’s including NAB/MLC, CBA and Suncorp. Mr Scott Reid Scott Reid is Regional Manager for Cisco Systems, responsible for its operations in Queensland, the Northern Territory and Papua New Guinea. With more than 22 years experience in the ICT industry in Queensland, Mr Reid has held management roles with national and international companies such as Dell Computer Systems and Volante. He previously owned and operated a large local ICT firm, Silicon Data. Mr Reid is dedicated to ensuring the ICT industry’s participation in social responsibility initiatives. He is a member of the Australian Information Industry Association and head of its Infrastructure Sub-Committee, a member of the Infrastructure Advisory Committee to the Lord Mayor and a committee member of the Smart Connected Transportation Centre of Excellence. Library Board of Queensland Annual Report 2012–13 Dr Grace Sarra Grace Sarra is a Senior Lecturer and a researcher within the YuMi Deadly Centre at the Queensland University of Technology (QUT). Born and raised in Townsville, Dr Sarra is of Aboriginal and Torres Strait Islander heritage. She has taught in schools and universities for more than 20 years, and completed her Doctor of Creative Industries at QUT. Her interest in Indigenous education focuses on school change and leadership, social justice and inclusive education. Dr Sarra is the Chair of SLQ’s Indigenous Advisory Group, a member of the Indigenous Advisory Committee for the Australian Council for Educational Research (ACER), a member of the Aboriginal and Torres Strait Islander Advisory group for the Australian Curriculum, Assessment and Reporting Authority (ACARA) and a member of the equity committee at QUT. State Librarian Ms Janette Wright Janette Wright is an experienced CEO and library manager. Her experience spans state, public and university libraries across Australia. She is a professional Associate of the Australian Library and Information Association (ALIA) and has been an active member of and contributor to national and state-based conferences and committees since 1980. Ms Wright has managed companies supplying systems and services to libraries including aggregated online scholarly content as Director, RMIT Publishing. RMIT Publishing is the largest Australian publisher of online scholarly content. Ms Wright has also held the role of Managing Director at RoweCom Australia, a journal subscription agency connecting a global network of academic publishers with client libraries. 77 Library Board of Queensland Annual Report 2012–13 Appendix C: Library Board committee and advisory groups Audit and Risk Management Committee The Audit and Risk Management Committee (ARMC) Charter has been approved by the Library Board of Queensland. The purpose of the Charter is to outline the role, responsibilities, composition and operating guidelines of the ARMC. The Committee has observed the terms of this Charter and has due regard to Queensland Treasury’s Audit Committee Guidelines. The Committee meets four times per year, and members are remunerated for their role on this Committee in accordance with the guidelines for the Remuneration of part-time chairs and members of government boards committees and statutory authorities. For more information on the role and achievements of the ARMC, see page 29, Governance, accountability and risk. Members Mr Matthew McDonnell (Chairperson) — Member, Library Board of Queensland Distinguished Professor Stuart Cunningham — Member, Library Board of Queensland (until November 2012) Helen Brodie — Member, Library Board of Queensland Ms Ruth Drinkwater — Member, Library Board of Queensland Mr Max Lenoy — Member, Library Board of Queensland (from March 2013) Mr Scott Reid — Member, Library Board of Queensland Secretariat Mr Bruce MacGregor (Executive Officer to the Committee) — Director Corporate Services, SLQ (until December 2012) Ms Katherine Winlaw (Executive Officer to the Committee) — Acting Director Corporate Services, SLQ (from January 2013) Ms Val Johnston (Assistant Executive Officer to the Committee) — Executive Manager Finance Facilities and Administration, SLQ Indigenous Advisory Group The objectives of the Indigenous Advisory Group (IAG) are to provide: advice to the Library Board on policy, projects and strategic matters concerning library and information service provision for Aboriginal people and Torres Strait Islanders a forum for discussing Aboriginal and Torres Strait Islander issues impacting on library and information services in Queensland a formal mechanism for ongoing liaison between the Library Board and Aboriginal and Torres Strait Islander peoples. IAG members are not paid for sitting on the group; however, they will be reimbursed for reasonable expenses associated with meeting attendance (including parking expenses) on presentation of documentary evidence of the expense. Members Dr Grace Sarra (Chairperson) — Member, Library Board of Queensland, Senior Lecturer and Researcher YuMi Deadly Centre, QUT Mr Max Lenoy — Member, Library Board of Queensland, Lecturer in the School of Education at James Cook University Ms Janette Wright — State Librarian, SLQ Ms Nancy Bamaga — Principal Black Drum Production Ms Geraldine Carter — Community representative Ms Kerry Charlton — Consultant, educator and facilitator Ms Rose Elu — Indigenous Service Delivery Advisor, Relationships Australia 78 Library Board of Queensland Annual Report 2012–13 Ms Bridget Garay — Principal, Journey Forward Ms Yvette Holt — Adult educator and academic Mr Matthew James — Community representative Ms Tracey Pickwick — Senior Indigenous Relations Officer, Arrow Energy Ms Angela Ruska — Community representative Ms Joann Schmider — Consultant, Community ACETS Pty Ltd Ms Michelle Tyhuis — Multimedia officer, Carbon Media Observers Mr Tom Mosby — Executive Manager Indigenous Research and Projects, Client Services and Collections, SLQ (Until July 2012) Ms Nadine McDonald-Dowd — Executive Manager kuril dhagun, SLQ (from August 2012) Ms Terena Hopkins — Regional Director (Cairns), SLQ (until November 2012) Mr Robert Barty — Executive Manager Public and Indigenous Library Development, SLQ (from December 2012) Secretariat Mr Colin Crosbie — Manager Social Inclusion, Regional Partnerships, SLQ Public Libraries Advisory Group The objectives of the Public Libraries Advisory Group (PLAG) are to: provide advice to the Library Board on policy and strategy matters concerning public libraries represent the views of public librarians, local government and relevant stakeholders to the Library Board through formal community engagement processes. PLAG members are not paid for sitting on the group; however, they will be reimbursed for reasonable expenses associated with meeting attendance (including parking expenses) on presentation of documentary evidence of the expense. Members Ms Lyn McLaughlin (Chairperson) — Member, Library Board of Queensland Ms Janette Wright — State Librarian, SLQ Mr Stephan Bohnen — Principal Advisor Intergovernmental Relations, Local Government Association of Queensland (since February 2013) Ms Jane Cowell — Director Regional Access and Public Libraries, SLQ Ms Susan Coker — Executive Manager Library Services, Townsville City Council Ms Sharan Harvey — Manager Library Services, Brisbane City Council Ms Cheryl Haughton — President, Queensland Public Libraries Association Ms Cathryn McKenzie — Principal Advisor Social Policy, Local Government Association of Queensland (until November 2012) Mr Michael Parker — former Chief Executive Officer, Barcoo Shire Council Ms Carolyn Tillman — Councillor, Western Downs Regional Council (from October 2012) Secretariat Ms Laurelle Johnstone — Senior Local Government Strategy Officer, Regional Access and Public Libraries, SLQ 79 Library Board of Queensland Annual Report 2012–13 Appendix D: Public library grants for independent libraries Council 2012–13 Grant (ex. GST) $ Banana Shire Council 73,878 Brisbane City Council 3,802,750 Bundaberg Regional Council 435,441 Burdekin Shire Council 91,017 Cairns Regional Council 763,465 Cassowary Coast Regional Council 152,694 Central Highlands Regional Council 143,835 Fraser Coast Regional Council 466,949 Gladstone Regional Council 259,491 Gold Coast City Council Gympie Regional Council Hinchinbrook Shire Council 1,938,497 226,365 61,977 Ipswich City Council 665,423 Isaac Regional Council 115,690 Lockyer Valley Regional Council 153,820 Logan City Council Mackay Regional Council Moreton Bay Regional Council 1,108,822 517,654 1,589,645 Mount Isa City Council 121,595 Redland City Council 592,225 Rockhampton Regional Council 523,382 Scenic Rim Regional Council 163,249 Somerset Regional Council 99,330 South Burnett Regional Council 158,432 Southern Downs Regional Council 162,760 Sunshine Coast Regional Council 1,398,429 Tablelands Regional Council 253,469 Toowoomba Regional Council 709,256 Townsville City Council 789,332 Western Downs Regional Council 154,993 Whitsunday Regional Council 150,641 Total Note: Rounding may cause some variation to the total. 80 17,844,504 Library Board of Queensland Annual Report 2012–13 Appendix E: Rural Libraries Queensland equipment grants Council 2012–13 Grant (ex. GST) $ Balonne Shire Council 3,350 Barcaldine Regional Council 3,350 Barcoo Shire Council 2,010 Blackall-Tambo Regional Council 1,340 Boulia Shire Council 670 Bulloo Shire Council 670 Burke Shire Council 670 Carpentaria Shire Council 1,340 Charters Towers Regional Council 670 Cloncurry Shire Council 670 Cook Shire Council Croydon Shire Council Diamantina Shire Council 2,010 670 1,340 Etheridge Shire Council 670 Flinders Shire Council 670 Goondiwindi Regional Council 2,010 Longreach Regional Council 2,010 Maranoa Regional Council 4,690 McKinlay Shire Council 670 Mornington Shire Council 670 Murweh Shire Council 2,010 North Burnett Regional Council 4,020 Paroo Shire Council 2,010 Quilpie Shire Council 670 Richmond Shire Council 670 Torres Shire Council 670 Weipa Town Council 670 Winton Shire Council 670 Total 41,540 Note: Rounding may cause some variation to the total. 81 Library Board of Queensland Annual Report 2012–13 Appendix F: Professional memberships State Library maintains a network of professional memberships and contributes regularly to library sector groups and associations in Queensland and Australia. The following professional corporate memberships were maintained in 2012–13: Adult Learning Australia American Library Association Association for Information Management Australian Human Resources Institute Australian Institute of Management Australian Library and Information Association Australasian Registrars Committee Business Continuity Forum Brisbane Marketing Business South Bank International Federation of Library Associations and Institutions International Group of Ex Libris Users International Institute for Conservation of Historic Art Works IT Service Management Forum Museum and Gallery Services Queensland National and State Libraries Australasia Oral History Association Public Libraries Australia Queensland Public Libraries Association Queensland University Libraries Office of Cooperation Regional Galleries Association of Queensland Society of Australian Genealogists VALA — Libraries, Technology and the Future Inc Youth Arts Queensland 82 Library Board of Queensland Annual Report 2012–13 Glossary Term Meaning Further information ALA Australian Library of Art Collections include James Hardie Library of Australian Fine Arts, History and Art of the Book, and Artists’ books ALIA Australian Library and Information Association ANTaR Australians for Native Title and Reconciliation A grassroots movement of Australians in support of justice, rights and respect for Australia’s First Peoples APDL Asia Pacific Design Library A place to explore design resources, engage in design dialogue and participate in design programs ARMC Audit and Risk Management Committee BIFF Brisbane International Film Festival CAA Corporate Administration Agency CALD culturally and linguistically diverse eDRMS Electronic document and record management system GLAM Galleries, libraries, archives and museums ICT Information and Communications Technology Includes any communication device or application, though often used to refer to digital communications IKC Indigenous Knowledge Centre A communal hub operated in partnership with Aboriginal and Torres Strait Island Councils that combines traditional library services and Internet access with lifelong learning opportunities, and provides a keeping place for recording, accessing and celebrating the unique Indigenous cultures of Queensland JOL John Oxley Library SLQ’s repository of Queensland memory MAP Multicultural Action Plan NPA RIPIA National Partnership Agreement on Remote Indigenous Public Internet Access An agreement to improve public access Internet facilities and related computer training in remote Indigenous communities NSLA National and State Libraries Australasia Australia and New Zealand’s national and state libraries working together OPAL Online Public Access in Libraries A grants program for public libraries, funded by the Queensland Government and managed by SLQ PANDORA Preserving and Accessing Networked Documentary Resources of Australia Australia's Web Archive led by the National Library of Australia and built in collaboration with nine libraries and cultural collecting organisations PPP Personal Performance Planning Annual planning process for individual staff members QAGOMA Queensland Art Gallery | Gallery of Modern Art QAO Queensland Audit Office QLA Queensland Literary Awards QM Queensland Museum QPLA Queensland Public Libraries Association QUT Queensland University of Technology QWC Queensland Writers Centre RLQ Rural Libraries Queensland SLQ State Library of Queensland A shared service agency providing services for SLQ A partnership between local governments and SLQ to provide high quality public library services to rural Queensland 83 Library Board of Queensland Annual Report 2012–13 ISSN 0480-7308 The Annual Report documents State Library of Queensland’s activities, initiatives and achievements during 2012–13 and shows how it met its objectives for the year and addressed Government policy priorities. Copies of this report and the compliance checklist are available at www.slq.qld.gov.au/aboutus/corporate/publications/corporate-reporting/annual-report-2012-13 or by contacting Communications on marketing@slq.qld.gov.au or 07 3842 9847. For further information about this report, please contact the Executive Officer of the State Librarian by telephone 07 3842 9481, email lbqsupport@slq.qld.gov.au or fax 07 3840 7860. State Library is committed to open and accountable governance and welcomes feedback on this report. Please email comments or suggestions to info@slq.qld.gov.au or go to the Get Involved website at www.qld.gov.au/annualreportfeedback to complete the feedback form. Library Board of Queensland Annual Report for the year ended 30 June 2013 © Library Board of Queensland 2013 This report is licensed under a Creative Commons Attribution (CC BY) 3.0 Australia licence. You are free to copy, communicate and adapt this work, so long as you attribute the Library Board of Queensland. To view a copy of this licence, visit creativecommons.org/licenses/by/3.0/au/deed.en Content from this annual report should be attributed as: The Library Board of Queensland Annual Report 2012–13. The Queensland Government is committed to providing accessible services to Queenslanders from all culturally and linguistically diverse backgrounds. If you have difficulty in understanding this report, please call 07 3842 9985 and we will arrange an interpreter to effectively communicate the report to you. 84