Nonviolent Crisis Intervention® Training
Program
Program Focusing on the Safe Management of Disruptive and
Assaultive Behavior

Since 1980, 6 million+ trained, standardized to apply to Care,
Welfare, Safety, and SecuritySM of staff in numerous types of
work settings.
 Principals and Techniques have been proven effective in
resolving potentially violent situations health care, mental
health, education, social welfare, residential services,
security, law enforcement, and corrections
 Seine River School Division Model: all administration,
counsellors, resource teachers, educational assistants or
anyone requesting training
Overview
 CPI Instructor Association: membership upon
completion of Instructor Certification. Maintaining
global standards, monitoring implementation and skills
of trainers and offering hybrid trainings
Specialized offerings: Applied Physical Training℠, Supporting
Individuals With Dementia and Related Cognitive Challenge,
Enhancing Verbal Skills: Applications of Life Space Crisis
Intervention℠, Autism Spectrum Disorders: Applications of
Nonviolent Crisis Intervention® Trauma-Informed Care:
Implications for CPI’s Crisis Development Model℠
Training, Positive Behavior Support
Overview
Overview
Outline: NCI program
 Comprehensive 12-hour
behavior management
program
 Competency-based,
practice and
demonstrate knowledge
of verbal and physical
intervention techniques
 Focus: Prevention and
intervening early
 Instructor Certification
by CPI (Crisis Prevention
Institute)
Program Objectives: Units of
Training
 Units I-VII: Preventative Techniques
 Unit VIII: Nonviolent Physical Crisis
Intervention℠ and Team
Intervention
 Units IX-X Situational Role-Plays and
Postvention
Preventative Techniques
• Learn to identify behavior levels and a typical verbal
escalation continuum that often precedes the need for
physical intervention
• Verbal Escalation Continuum℠ and appropriate staff
responses and verbal techniques to de-escalate behavior
• Non-verbal techniques which can prevent acting-out
behavior
• Personal Safety Techniques℠ to avoid injury
Nonviolent Physical Crisis Intervention
• Team intervention strategies and techniques
• Staff attitudes and professionalism
• Demonstrating physical control and restraint
positions: last resort
Demonstrate, Practice, Review
Maintaining standards at workplace
Situational Role-Plays and Postvention
• Apply to real-life situations.
• Discuss ways to use the time after a crisis
(Postvention) as a step toward preventing
future crisis
• Bringing about closure, debriefing, and reestablishment of a therapeutic relationship
and milieu for all individuals involved.
Our Training, Teaming, and Philosophy
• What is working for us in Seine River School
Division: Administrative Support: Division
wide approach and standardized concepts,
interventions and plans
A Commitment to Safer, not easier
• School Perspective: how this impacts the
building, classroom, staff and students in an
educational setting: importance of review and
practice, regular re-certifications.
Organizing the Moment of Crisis
• That moment in time when people lose
rational or even physical control of their own
behavior.
Behavior
Response
Anxiety: look like and
Sound like?
Defensive:
Acting-Out
Postvention
Supportive responses, discuss
Directives and choices
Personal safety or physical int.
Tension reduction and therapeutic
rapport
We cannot always control the behaviors
of a person in a crisis. We cannot always
make people do as we ask
With proper training, we can control
our own behavior and responses to
ensure Care, Welfare, Safety and
SecuritySM
Interested in becoming a Nonviolent
Crisis Intervention® Certified Instructor?
CPI Manitoba Training Coordinator:
Alex Kussler (414) 979-7057
Current Certified Instructors:
Opportunity to enroll in Autism
Spectrum Disorders: We are hosting the
program June 16th.