CPI’s Nonviolent Crisis Intervention®
2016 Training Dates
Sponsored by Central Valley Regional Center
Crisis Prevention Institute’s (CPI) Nonviolent Crisis Intervention is a hands-on
practical interactive course taught by certified instructors. The full course is 10 hours and the refresher
course is 3 hours. The course emphasizes verbal techniques that defuse situations where violence is in the
beginning stages. Through lecture and role-playing the student will develop skills that give them selfconfidence and the ability to turn around a situation that might otherwise become violent. By using Nonviolent Crisis
Intervention® training as part of a comprehensive crisis prevention and intervention plan, you can learn how to defuse
challenging and disruptive behavior before an incident escalates to a crisis situation.
Full Course Overview
Refresher Overview
On the first day of Nonviolent Crisis Intervention® training, the emphasis is on early intervention and
nonphysical methods for preventing or managing disruptive behavior. CPI's Personal Safety TechniquesSM
for staff are also demonstrated and practiced to prepare staff to safely remove themselves and others from
a dangerous situation. You’ll learn:

How to identify behaviors that could lead to a crisis.

How to most effectively respond to each behavior to prevent the situation from escalating.

How to use verbal and nonverbal techniques to defuse hostile behavior and resolve a crisis
before it becomes violent.

How to cope with your own fear and anxiety.

How to use CPI's Principles of Personal Safety to avoid injury if behavior becomes physical.
The second day of training expands on crisis intervention methods to include the study and practice of nonharmful Nonviolent Physical Crisis InterventionSM. These techniques are taught to be used as a last resort
when an individual becomes an immediate danger to self or others. You’ll learn:

When it’s appropriate to physically intervene.

How to develop team intervention strategies and techniques.

How to assess the physical and psychological well-being of those involved in a crisis.

How to safely and effectively control and transport an individual.

How to maintain rapport with the acting-out individual.

Key steps for debriefing after a crisis.
 How to properly document an incident.
The refresher course requires certification in a full
CPI course within the past 2 years OR a CPI
refresher course within the past year.
This class will:
 Review CPI Crisis Development Model
 Review of verbal intervention information
 Review and practice of all Nonviolent
Physical Crisis Intervention Classroom
Models
 Discuss what is and isn't working for staff
 Clarify any questions on how to apply the
information
 Reinforce the least restrictive approach to
crisis intervention situations
 Keep everyone focused on providing care,
welfare, safety and security
This training is only for staff of Level 4D and higher CVRC Vendored facilities/behavioral
day programs that work directly with behaviorally challenged consumers AND have a
hands-on method included in their program design. To attend the Refresher course – you
must have completed the full course within the past 16 months.
Please note - CPI is not a course that administrators can take and use the skills learned to train their facility staff.
CPI can only be taught by certified instructors.
Course
Date
Time
Location
Refresher
February 10
9:30AM – 12:30PM
CVRC Fresno San Joaquin Conference Room
Full
Feb 17-18
9:30AM – 3PM
When a class is full – please contact Kayti to be placed on a wait list.
Refresher
June 7
9:30AM – 12:30PM
Full
June 14-15
9:30AM – 3PM
Refresher
TBD
9:30AM – 12:30PM
Full
TBD
9:30AM – 3PM
Full Course starts promptly at 9:30AM and continues to 3PM.
Lunch will be 30-minutes.
Reservations are required due to space limitations.
Maximum class size is 18. Wear comfortable clothes. Cost: $17.00 (YOU MUST PRE-PAY!)
Make check payable to: CVRC Please include in the Memo section: “For CPI – and the dates of the course”
Mail or drop off your check to: CVRC 4615 N. Marty Ave. Fresno, CA. 93722-4186
There is a 24-hour refund. Day of is non-refundable.
For registration & information, please contact: Kayti Quesada at 559-276-4352 or kquesada@cvrc.org
Continuing educations units will be available upon completion of the course.
~Please visit www.cvrc.org for additional trainings~
Created: 12/21/2015 Revised 1/26/2016