RepubliC of the Philippines
CIVIL SERVICE
COMMISSION
Para sa tawrBA YAN
STATUS OF IMPLEMENTATION AND PROGRAM I PROJECT EVALUATION
AND /OR ASSESSMENT REPORTS
KRA 1 Transparent, Accountable, and Participatory Governance
1. Conduct of Anti-Red Tape Act (Republic Act 9485) -Report Card Survey (ART A-RCS) on
high density/most complained government agencies.
CSCR06 Target for 2012
Forty-one (41) offices covering eight (8) agencies in Western Visayas
Period of Survey
February to October 2012
Pool of Researchers
RCS Researchers are either CSC Personnel or Volunteers from
Partner Institutions
CSCR06 has partnered with three (3) SUCs in the conduct of ART ARCS namely: Aklan State University, Capiz State University and
Carlos Hilado Memorial State College.
Of the forty-one (41) offices surveyed , fifty-one percent (51%) or
twenty-one (21) offices have been surveyed by non-CSC Personnel
comprising of volunteers from Partner Institutions and former
PASADA Volunteers.
Distribution of
Agencies/Offices surveyed per
Province
Province
Number
Percentage
Aklan
5
Antique
Guimaras
5
5
1
12.20%
12.20%
12.20%
Iloilo
9
Negros Occidental
16
TOTAL
41
Capiz
Actual Number of Agencies
surveyed
2.44%
21 .95%
39.02%
100.00%
All targeted agencies/offices have been surveyed based on the period
provided by CSC OM No. 11 s. 2012.
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In aRace to Seroe :Responsroe, Accessible, Courteous and EffictiTJe Public Seroice
CIVIL SERVICE COMMISSION REGIONAL OFFICE No.6
No. 7 Oi\ate Street, 5000 Mandurriao, Iloilo Ci ty
PHONE: (033) 321-2668; 321 -2669 • HOTLINE: (033) 321-1253 • TEXTCSCR06: 0916-5412152 ; 0908-7869948
FAX: (033) 321-2667 • EMAIL:cscregion6@gmail.com • CSCR06 WEB: www.cscro6.wordpress.com • CSC WEB : www.csc.gov.ph
Results of the Survey
Distribution of
Agencies according
to RCS Rating
Number
Percentage
Excellent
8*
19.51 %
Good
20
48.78%
Acceptable
3
7.32%
Failed
10
24.39%
TOTAL
41
100.00%
*agencies with Excellent rating were subjected to the Validation Process to qualify for the
CSC Seal of Excellence.
Budget
The Office for Strategy Management has allotted the following budget in the
conduct of RCS in Western Visayas:
Particulars
Honorarium
Transportation Allowance
Supplies/Materials for the
Interview
Report Preparation
Contingency
TOTAL
Computation
P 800.00 x 5 days x 41
agencies
p 1,000.00 X 41
agencies
p 500.00 X 41
agencies
p 250.00 X 38
agencies
Amount
164,000.00
41,000.00
20,500.00
10,250.00
23,575.00
259,325.00
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2. Surprise visits to government agencies in coordination with other Civil Society Organizations
(ARTA WATCH).
CSCR06 Target for 2012
38 agencies representing ten percent (1 0%) of the total number of
agencies with reported Citizen's Charter in 2010.
Total of ARTA Watch
Conducted
As per 3rd Quarter ARTA Watch Status Report, CSCR06 has
conducted a total of thirty-eight (38) spot checks in the whole of
Western Visayas.
ARTA Watch Conducted per
Quarter
Quarter
151 Quarter
2nd Quarter
3rd Quarter
Total
Budget
Total of Spot Checks Reports
based on the ARTA Watch
Status Reports Submitted to
PAlO
23
8
7
38
The following is the budget allocation for the conduct of the 2012 ARTA
Watch in Region 6 as provided in CSC O.M. No. 50 s. 2012:
Particulars
Travel Expenses
Supplies,Materials and
Incidental Expenses
ARTA Watch Vests per
CSCRO
TOTAL
Computation
No. of Visits x 2
assisting staff x
P300/day for meals
and transportation
P1 ,000 per ARTA
Watch Visit (P1 000 x
38 agencies)
Amount
22,800.00
38,000.00
3,500.00
64,300.00
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3. Conduct Service Delivery Excellence Program (SDEP) to agencies, which failed in ART A-RCS.
2011 Survey:
Agencies Failed in the 2011
RCS Survey
8 agencies
7 agencies were subject to Level 1 Assistance
1 agency is still subjected to Level 2 Assistance
Status of Assistance
7 agencies under Level1 Assistance have been monitored and will be
subjected to another Report Card Survey to be tentatively conducted
in the first Quarter of 2013.
CSCR06 is still waiting for confirmation with the Head of Agency
under Level 2 Assistance as to the date of the conduct of SDEP.
2012 Survey
Agencies Failed in the 2012
RCS Survey
10 agencies
Status of Assistance
Based on the Monthly Status Report on the conduct of the RCS Exit
Conference for Failed Agencies submitted to the Office for Strategy
Management last October 5, 2012, three (3) offices were evaluated
as SDEP Level 1 Assistance and two (2) agencies were classified
under the SDEP Level 2 Assistance.
Those agencies that have initially been evaluated under Level 1
Assistance will be monitored in the 4 th Quarter of 2012 while those
evaluated under Level 2 Assistance will be subjected to Level 2
Assistance within this year.
CSCR06 will evaluate the level of assistance of the other five 95)
agencies after CSC FOs have reported the outcome of the Exit
Conference with the Heads of Offices.
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4. Award CSC Seal of Excellence to agencies with excellent rating on ARTA-RCS
In 2011 , CSCR06 has awarded the esc Seal of Excellence to Sago City Water District. The awarding
ceremony was conducted last July 6, 2012 at the Sago City Community Center with no less than
Assistant Commissioner David June Cabanag graced the occasion.
For 2012, there are ten (10) offices that are candidates for the esc Seal of Excellence after they have
earned an EXCELLENT rating in the conduct of the Report Card Survey.
Two (2) agencies have so far been validated and earned the CSC Seal of Service Excellence. They are
BIR ROO No. 76 (Victorias City, Negros Occidental) and BIRR DO No. 77 (Bacolod City). The
awarding ceremonies will be held in Bacolod City on November 29, 2012.