Running Head: LULULEMON: SIZING UP TO REGAIN CONFIDENCE Lululemon: Sizing Up to Regain Confidence Sarah Mae Ettinger Washington University in St. Louis Fashion Design 1 LULULEMON: SIZING UP TO REGAIN CONFIDENCE 2 Lululemon Athletica, Inc. Strengths • Premium luxury active lifestyle brand • Innovative Design Process (e.g. technically advanced fabrics and feedback-based designs) • Vertical retail strategy with consistent low inventory base, (Lululemon Athletica, Inc., 2014) • Selective outside retailers position Lululemon as a high status company Weaknesses • Reliance on third-party suppliers to provide fabrics could affect supply chain and production • Potential for continuous growth could increase complexity of business and harm brand image and financial performance • Recent adverse publicity associated with product and store design (O’Connor, 2013) • Manufacturing technology and fabrics are not patented and could be copied by competitors Opportunities • Baby boomer generation’s focus on longevity will increase demand for athletic wear • Transition of activewear apparel into the ready-to-wear industry will allow for expansion of product lines (Sherman, 2014) Threats • Fluctuating costs of raw materials could increase cost of goods sold (Lululemon Athletica, Inc. 2014) • Increasing labor costs in China could increase cost of production • Companies that do not traditionally produce athletic wear are creating similar products at lower prices • Women’s weight in the US has steadily increased since the 1990s, limiting Lululemon’s consumers (Appendix A) Under Armour, Inc. Strengths • Innovative fabrics (ex: HeatGear) • Acquisition of MapMy Fitness, Inc. will grow brand awareness (Under Armour, Inc. 2014) • Strong marketing strategies that target highperformance and high- visibility athletes (e.g. “Womanfiesto,” featuring Giesele Buduchen) (O’Connor, 2014) Weaknesses • Unstable and inconsistent inventory levels (inventory to current quarter sales put UA at 109%, (Henage, 2014)) • Company’s ability to effectively manage growth and more complex global business Opportunities • Baby boomer generation’s focus on longevity will increase demand for athletic wear • Transition of activewear apparel into the ready-to-wear industry will expand product lines (Sherman, 2014) • Women’s weight in the US has steadily increased since the 1990s, allowing Under Armour a larger clientele base since it offers extended sizes (Appendix A) Threats • Labor disruptions may slow material sourcing and product distribution • Non-traditional athletic wear companies are breaking into the industry (e.g. H&M, Forever21) • Sponsorships and designations of official suppliers may become more expensive LULULEMON: SIZING UP TO REGAIN CONFIDENCE 3 Athleta, Inc. Strengths • Association with parent company (Gap, Inc.) allows for greater resource availability and joint distribution and production with other subbrands • Other brands of Gap, Inc. support and produce extended sizes (e.g. Old Navy) • “Power to the She” campaign promotes female empowering message, heightening company’s appeal to female athletes (Gap, Inc., 2014) Weaknesses • As part of Gap, Inc., Athleta is associated with any negative publicity the parent company experiences • Change in Gap, Inc. CEO after 7 years could affect public sentiment toward Athleta and affect profit margins (Gensler, 2014) Opportunities Threats • Labor disruptions at ports of • Baby boomer generation’s focus on longevity manufacturers may slow down material will increase demand for athletic wear sourcing and product distribution (Gap, • Transition of activewear apparel into the readyInc., 2014) to-wear industry will allow for expansion of • Non-traditional athletic wear product lines (Sherman, 2014) companies are breaking into the • Women’s weight in the US has steadily industry (e.g. H&M, Forever21) increased since the 1990s, which allows Athleta a larger clientele base since it offers extended sizes (Appendix A) Marketing Plan Market Analysis Since Lululemon’s inception in 1998, women’s weight in America has been steadily increasing (Appendix A). Companies such as Under Armour and Athleta have adapted their clothing to fit the needs of this new consumer by creating special and extended sizes. Lululemon, however, has made it clear to their investors and shoppers that they will continue to promote a “skinny lifestyle,” and only carry through size 12. According to a survey conducted by Gallup, the average American woman today weighs 17 pounds above what she considers to be ideal (Appendix B). Under Armor and Athleta have created active campaigns to combat body image issues and empower women with slogans such as, “Womanifesto” and “Power to the She,” respectively (O’Connor). Although the public has urged Lululemon to adopt such ideas, they continue to shun LULULEMON: SIZING UP TO REGAIN CONFIDENCE larger sized women from their stores and actively ignore the 14 billion dollar plus-sized industry. Lululemon needs to reinforce the confidence of their current customer, as well as a new, larger customer, by creating garments that make women feel and look their best regardless of size. Marketing Strategy Social Media: Facebook. • Effective targeting tools allows demographic, social and personal segmentation • Ability to reach millions of individuals in a matter of minutes and gage reaction to new product through “likes” and website-tag tracking Social Media: Women’s Health Online Resources. • Visually associates the brand with an active and “healthy lifestyle,” important to the Lululemon customer Print Advertising: Martha Stewart Magazine. • Consumer demographics align closely with the Lululemon target customer: female, affluent and active, with a median age of 49 (helping to target an older generation) Celebrity Endorsement: Christina Hendricks. • Ms. Hendricks is an active yogi with an extremely body positive attitude and reflects the body type of the “new customer” Lululemon wants to attract • She gives the brand credibility by promoting self-confidence and body equality, which customers will come to associate with the Lululemon name Community Involvement: Yoga in the Park. • Promotional yoga sessions in public parks reinforce the grassroots marketing technique the brand was founded on by directly engaging with the consumer in a public setting Community Involvement: Special Child Campaign. • By engaging with Yoga for the Special Child, a therapeutic yoga program that helps special needs children, Lululemon can actively give back to the community, while reinforcing their positive public image (Yoga for the Special Child, 2014) 4 LULULEMON: SIZING UP TO REGAIN CONFIDENCE 5 Lululemon Marketing Budget Plan Social Media Advertising Facebook Twitter Women's Health Magazine Online Video Women's Health Magazine Online Mobile Banner Social Media Total Print Advertising Yoga Journal Print (50 words and logo) Martha Stewart Magazine Print Total Endorsements Christina Hendricks Endorsements Total Community Involvement Advertising Yoga in the Park (Ex: Bryant Park, NYC) Yoga for the Special Child Campaign Community Involvement Total Total Marketing Budget Aug Sept Oct Nov Dec Jan Total 1,000 7,225 3,675 7,000 3,500 8,000 6,000 12,000 4,500 10,000 30,130 3,775 8,000 22,450 52,225 30,130 25,000 33,225 10,675 25,000 36500 18,000 44,630 11775 50,000 154,805 0 6,675 188,580 195,225 500,000 500,000 2,225 2,225 2,225 2,225 188,580 188,580 2,225 2,225 0 50,000 50,000 100,000 100,000 150,000 50,000 100,000 100,000 150,000 50,000 50,000 50,000 24,970 25,000 50,000 99,970 99,970 99,970 149,970 161,745 1,000,000 24,970 25,000 0 0 0 110,420 135,675 138,725 356,580 96,855 Table 1. Lululemon Marketing Budget August-January New Retailer Opportunities Nordstrom • Nordstrom’s unparalleled customer service will abolish any anxiety larger customers may have previously experienced shopping exclusively at Lululemon stores (Bhasin) • The department store already sells extended sizes in a variety of apparel areas, guaranteeing the presence of larger customers. Net-a-Porter.com Page 1 of 2 • The high-end website will sell Lululemon among top-tier athletic brands on the market, associating the brand with high quality and high price • The database does not sell Athleta or Under Armour, allowing Lululemon to differentiate itself from main competition Sportluxe.com • Australian website that promotes healthy living, high end sportswear and body equality among all women • By using a foreign company to promote Lululemon’s products, the brand will be able to expand their name internationally LULULEMON: SIZING UP TO REGAIN CONFIDENCE Lululemon Fall 2015 Collection The Fall 2015 Lululemon Collection is designed to make women look as good as they feel when being active. The ruching technique is used to create the illusion of a slimmer figure, especially in areas where women naturally retain weight. This technique will appeal to all sizes because everyone wants to emulate their ideal body image. 6 LULULEMON: SIZING UP TO REGAIN CONFIDENCE 7 LULULEMON: SIZING UP TO REGAIN CONFIDENCE 8 Lululemon Fall 2015: Delivery 1 SKY WHITE SEAFOAM GOLDENROD BLACK CRATER LULULEMON: SIZING UP TO REGAIN CONFIDENCE 9 Lululemon Fall 2015: Delivery 2 WHITE SLATE PERIWINKLE GOLDENROD BLACK HUBBLE LULULEMON: SIZING UP TO REGAIN CONFIDENCE 10 Lululemon Fall 2015: Delivery 3 WHITE SLATE PUMPKIN CRANBERRY BLACK APOCALYPSE LULULEMON: SIZING UP TO REGAIN CONFIDENCE 11 Lululemon Fall 2015 Hangtags 1 why we made this. 1. You are already confident in 1 your own skin, but sometimes everyone needs extra support. 2. The design of this garment is meant to slim and shape womens’ bodies in a natural and comfortable way for all sizes and shapes. 3. The ruching technique is both functional and decorative because everybody should look as good as they feel when being active. LULULEMON: SIZING UP TO REGAIN CONFIDENCE Appendix A: (Newport) Appendix B: (Newport) 12 LULULEMON: SIZING UP TO REGAIN CONFIDENCE 13 References Advertising on Facebook. (2014, January 1). Retrieved November 11, 2014, from https://www. facebook.com/business/products/ads Alleger, J. (2011, December 11). How Much Do Ads on Twitter Cost? Retrieved November 11, 2014, from http://www.pennapowers.com/how-much-do-ads-on-twitter-cost/ Alindogen, M. (2014, October 15). Size Matters: Lululemon And Athleta's Marketing Strategies | Neon Tommy. Retrieved November 8, 2014, from http://www.neontommy.com/ news/2014/10/size-matters-lululemon-and-althetas-strategy Bhasin, K. (2013, July 31). Shunning Plus-Size Shoppers Is Key To Lululemon's Strategy, Insiders Say. Retrieved November 8, 2014, from http://www.huffingtonpost. com/2013/07/31/lululemon-plus-size_n_3675605.html Dishman, L. (2013, November 8). Lululemon's Biggest Problem Is A Founder With Foot-In- Mouth Disease. Retrieved November 8, 2014, from http://www.forbes.com/sites/lydia dishman/2013/11/08/lululemons-biggest-problem-is-a-founder-with-foot-in-mouth-dis ease/ Gap, Inc. (2014). Form 10-K 2014. Retrieved from SEC EDGAR website http://www.sec.gov/ edgar.shtml Gensler, L. (2014, October 8). Gap Stock Sinks After CEO Announces Departure. Retrieved November 8, 2014, from http://www.forbes.com/sites/laurengensler/2014/10/08/gap-ceo glenn-murphy-to-retire/ LULULEMON: SIZING UP TO REGAIN CONFIDENCE 14 Henage, M. (2014, October 16). 2 Reasons To Buy Under Armour, 1 Reason To Worry. Retrieved November 8, 2014, from http://seekingalpha.com/article/2567405-2-reasons-to-buy-un der-armour-1-reason-to-worry?page=2 Lululemon, Inc. (2014). Form 10-K 2014. Retrieved from SEC EDGAR website http://www.sec. gov/edgar.shtml Mad Men's Christina Hendricks on Loving Your Body. (2014, January 1). Retrieved November 11, 2014, from http://www.webmd.com/women/features/christina-hendricks?page=2 Martha Stewart Media Kit. (2013, January 1). Retrieved November 11, 2014, from http://mslom ediakit.com/ Newport, F. (2007, November 28). Average American Weighs 17 Pounds More Than "Ideal" Retrieved November 8, 2014, from http://www.gallup.com/poll/102919/average-american- weighs-pounds-more-than-ideal.aspx O'Connor, C. (2013, November 11). Do You Accept Lululemon Billionaire Chip Wilson's Teary Apology Over His Body-Shaming Comments? Retrieved November 8, 2014, from http:// www.forbes.com/sites/clareoconnor/2013/11/11/do-you-accept-lululemon-billion aire-chip-wilsons-teary-apology-over-his-body-shaming-comments/ O'Connor, C. (2014, September 4). Under Armour Goes After Lululemon With Gisele And 'Womanifesto' Retrieved November 8, 2014, from http://www.forbes.com/sites/clareocon nor/2014/09/04/under-armour-goes-after-lululemon-with-gisele-and-womanifesto/ LULULEMON: SIZING UP TO REGAIN CONFIDENCE Sherman, L. (2014, June 5). Is Activewear the New Denim? - The Business of Fashion. Retrieved November 8, 2014, from http://www.businessoffashion.com/2014/06/is-active wear-the-new-denim-lucas-hugh-lululemon-athleta.html Under Armour, Inc. (2014). Form 10-K 2014. Retrieved from SEC EDGAR website http://www. sec.gov/edgar.shtml Women's Health Media Kit 2014: Digital. (2014, January 1). Retrieved November 11, 2014, from http://www.womenshealthmag.com/files/mediakit/WH-MediaKit-OnlineAdSpecs. Yoga Directory: Pricing. (2014, January 1). Retrieved November 11, 2014, from https://secure. yogajournal.com/yjdirectory/pricing/ Yoga for the Special Child - The Sonia Sumar Method. (2014, January 1). Retrieved November 10, 2014, from http://www.specialyoga.com/ 15