TOP PRIORITIES FOR 2010 Ron Chakravarti Managing Director Liquidity and Investments Global Transaction Services, Citi Maximizing the Value of Your Treasury Economic windstorms that have swept the globe over the past few years show signs of subsiding, although they continue to stir in certain pockets. Swirling market volatilities, vagaries in capital markets access, bank defaults, and safeguarding Cindy Gerhard Director Liquidity and Investments Global Transaction Services, Citi cash buffers have shaped a full agenda for treasurers in 2010. Recent Citi research shed light on seven top treasury management priorities among major corporations as they shore up to seize growth © Veer Incorporated opportunities that are lurking around the corner. I n d u st ry T r e n ds Citi Perspectives S p r i n g /S u m m e r 2010 #1 Establishing the right level of liquidity #2 Releasing cash trapped in emerging markets It’s indisputable and understandable: companies have been Companies with extensive operations in emerging markets hoarding cash. The cash-to-asset ratio for the S&P 1500 with capital controls, such as China or Brazil, face hovered around five percent for almost a decade between 1994 continued pressure to get greater value from cash trapped and 2003, while in the last five years it hit nearly 10 percent. in these markets. While they are more actively managing the By other accounts, United States, European and Asian firms repatriation of profits, the best defense is a good offense. collectively hold almost $300 billion more in cash on their balance sheets than in 2007. Putting in place accurate and efficient cash forecasting systems helps avert costly missteps such as pumping liquidity Looking forward, strong organic cash generation and liquidity into a country where it will get trapped. Active inter-company positions will separate the winners from the losers—setting netting programs and advanced treasury structures such as apart firms that are fueled for growth driven by capital re-invoicing centers help restrain the build-up of cash where investments and acquisitions. repatriating funds is a challenge. For treasurers, 2010 is a critical time to get their shops in order. It also pays to work with relationship banks to get conversant Toward this end, they must: in local regulations and liquidity management structures that • Understand how and where their companies plan to restart their growth engines, so they can plan liquidity levels accordingly • Examine the global dispersion of cash across countries and currencies, as well as the degree to which associated inflows and outflows are well matched • Optimize internal use of liquidity to fund activities and reduce reliance on external funding • Manage capital planning aggressively, given interest rate can provide opportunities to release cash. Strong controls and well-defined investment policies help ensure that trapped cash is productive while onshore. #3 Diversifying sources of funding Having faced issues with raising funds through the capital markets, companies continue to diversify sources of funding. They are looking externally to tap a broader range of sources volatility and expected rate increases over the next that include, for example, trade supply chain financing, asset 12 to 18 months securitizations, and local bank borrowing in certain markets. But there are internal sources to be tapped, too. Here, knowledge is power. Global visibility of cash positions is critical to maximize the value of internal cash. Treasurers can reduce operating cash required to run their businesses by setting up global liquidity structures to offset cash surpluses and shortages across subsidiaries. Prior to the credit crisis, the perceived cost of working capital was low due to abundant and cheap credit. Now, improved working capital management is a top priority. Firms should dissect processes and policies across their entire order-to-cash and procure-to-pay cycles to extract funds trapped in working capital. I n d u st ry T r e n ds Citi Perspectives S p r i n g /S u m m e r 2010 #4 Improving risk management practices #5 Proactively tackling changes in regulations and tax laws Risk management continues to be a top priority as Globally, many countries have stepped up legislative and companies deal with volatile FX and interest rates, regulatory activities that impact cash management, in addition to challenges in managing counterparty risks. weighing heavily on treasurers to assess pending changes and take action. Capital preservation is the mandate for excess operating funds. During the credit crisis, firms focused on the safety of cash Multinationals that operate in-house banks in tax havens and strengthened investment policies to guide diversification or concentrate cash in tax-favorable markets, for example, and ensure scrutiny over bank counterparty exposures. In face proposed tax reforms by the United States and other 2010, treasurers will need to expand focus to all counterparties Organisation for Economic Cooperation and Development to which their firms have significant exposures—including countries, in addition to increased scrutiny and changing key buyers and suppliers, outsourced systems and services incentives to relocate these activities. providers, and partnerships and joint ventures. In Japan, for example, SOX-like legislation is forcing companies In addition, due to underlying business uncertainties, many buyers to meet new compliance requirements. But, other countries are and suppliers have been forced to renegotiate contracts. In this dismantling capital and currency convertibility restrictions—for environment, firmly committed FX exposures from contractual example, within Asia, those imposed after the 1997 economic obligations in non-functional currencies are no longer so firm. meltdown—to make it easier to do business and release To tackle this, treasurers should consider reducing hedge ratios trapped cash. to counteract risks in the underlying business transactions. Many companies may benefit by moving to layered hedging Treasurers need to stay abreast of changing winds and rather than a rolling 12-month hedging technique. work with relationship banks’ in-country experts to reassess current treasury structures and take proactive action To deal with the myriad risk scenarios, many companies need to capture opportunities, minimize risks and manage to better integrate cash and risk management processes and funds efficiently. structures for more holistic approaches to identifying risk levels and mitigating exposures. I n d u st ry T r e n ds Citi Perspectives S p r i n g /S u m m e r 2010 #6 Integrating global banking partners who are employing the latest technology advances, companies can reap huge operational cost-savings treasury processes and control benefits. A sampling of developments that are reshaping the way companies manage treasury include: A continuing focus in 2010 will be further functional centralization of treasury to gain a “single” view of firm- • Deploying a single instance treasury workstation or ERP wide liquidity and risk, which proved to be so essential in treasury module across all treasury functions globally to gain times of volatility. This requires establishing comprehensive a consolidated view of liquidity, trapped cash, FX risk, and policies, standardizing global processes, setting common staff counterparty risk performance indicators, rationalizing and centrally managing banking relationships, and a strong technology infrastructure. By integrating global processes, treasury also gains scale and flexibility to be embedded in working capital and supply chain management activities. Citi research indicated that, in 2009, only around a fifth of treasury departments provided advice to businesses on working capital management on a systematic • Adopting standard global payments mechanisms to increase straight-through processing. By using global industry standards and connectivity, such as XML and SWIFTnet, companies can simplify information exchange and systems integration with their banks while retaining the ability to switch to alternate providers when necessary • Implementing automated procure-to-pay solutions, with basis. However, a significant majority indicated initiatives for features such as integrated supplier databases and electronic 2010 to achieve this integration. The most common purpose invoicing, to eliminate paper processes and streamline was to equip treasury to provide state of the art support to receivables and payables cycles businesses towards achieving the firms’ commercial objectives. #7 Investing in technology One of the most critical ingredients to improving processes and procedures is the technology that both drives efficiency and stitches together far-flung operating centers. Companies should stay current, investing in a well-designed and integrated “technology topography” to coordinate global treasury processes across the firm. By also aligning with Citi Treasury Diagnostics Gauging Performance and Priorities Maximizing strengths, minimizing weaknesses The recurring themes for 2010 are not new. Treasurers’ top priorities continue to revolve around risk management and efficiency, as they look for more reliable ways to view and mobilize liquidity and fund their operations. What is new, however, is the need to position their companies for growth and new business opportunities as the global economy continues to improve. n Citi, a treasury services provider to many of the most complex and demanding institutions in the world, captures comparative data to help treasurers measure and improve their operations. One of the tools used to do this is Citi Treasury Diagnostics. It benchmarks performance in six critical areas: liquidity; risk management; working capital; subsidiary funding and repatriation; policy and governance; and systems and technology. Our analysis of top treasury priorities for 2010 is gleaned from recent Citi Treasury Diagnostics results. I n d u st ry T r e n ds Citi Perspectives S p r i n g /S u m m e r 2010