ICICI Lombard, CNBC-TV18 announce winners of Healthcare AwardsIndia?s unique initiative
recognizing the best Indian Healthcare ProvidersAnnouncement / Corporate December 22,
2010, 18:50 ISTICICI Lombard General Insurance, India’s largest private sector general insurer and
CNBC-TV18, India’s biggest business medium today announced the winners of ‘India Healthcare
Awards 2010’. These awards are a first-of-its-kind in the country that recognizes and honors the best
medical service providers in India. The winners were felicitated at a gala awards ceremony in
Mumbai by Mr. Dinesh Trivedi, Honorable Minister of State for Health & Family Welfare.
The awards witnessed the presence of the Indian Healthcare community, leaders and
representatives from Indian private and government organizations, policy makers and important
luminaries from sectors affiliated to the industry.
Speaking on the occasion, Mr. Dinesh Trivedi, Honorable Minister of State for Health & Family
Welfare said, “Let me begin by complimenting CNBC and ICICI Lombard. The Indian healthcare
ministry requires a dedicated bureaucracy; a system which cannot pause. We have a long way to go.
India is capable of providing world class hospitals and professional people and there is no reason
why we cannot deliver. This is one area which genuinely requires a public-private partnership and we
have to get off of all the shackles.”
Further, he added, “Let’s try and think of a model where, we have some sort of measure of wellbeing; how many schools, colleges, hospitals, how many people at the village level can afford
healthcare. Without these measures, I am afraid we are going to be lagging behind.”
Ms. Chanda Kochhar, MD & CEO, ICICI Bank Ltd. added, “The Indian Healthcare industry needs to
look at becoming six times it's current size by 2020 and that’s exactly the scale and size that the
industry needs to gear itself for. The Indian healthcare system needs to deliver the three A's to the
Indian population, that is, increasing accessibility, affordability and assurance of quality of healthcare
facilities in India. By providing Indians with basic healthcare and education facilities, the healthcare
industry as a whole will benefit entire growth in India become truly inclusive.”
According to Mr. Senthil Chengalvarayan, President and Editorial Director, CNBC-TV18, “ICICI
Lombard Health Insurance CNBC-TV18 India Healthcare Awards 2010 aims at recognizing the
achievements of the best Indian Health Care Providers who have undoubtedly extended best
infrastructural facilities, excellent in-house services to the patients and have provided holistic care for
the well-being on an individual”.
Speaking on the occasion Mr. Bhargav Dasgupta, MD & CEO, ICICI Lombard General Insurance
Company Ltd. said, “The Indian healthcare industry is growing at a rapid pace and healthcare
providers are now looking at ways of enhancing overall patient experience with improving operational
efficiency. ICICI Lombard is committed towards providing comprehensive Health Insurance solutions
with a view to meeting the need for quality healthcare in the country and this proactive initiative by
ICICI Lombard Health Insurance and CNBC-TV18 is to reaffirm the effort.”
The ICICI Lombard Health Insurance and CNBC-TV18 India Healthcare Awards 2010 received an
overwhelming response with around 2000 applicants from India’s biggest hospitals from all parts of
the country. The best hospitals were chosen based on a robust three phased research methodology
commissioned by CNBC-TV18, sponsored by ICICI Lombard Health Insurance and conducted by
IMRB International, pioneers of Indian market research who were also the knowledge partners for
these awards.
The winners of The India Healthcare Awards 2010 are given below:
AWARD CATEGORYWINNERSIndia's most preferred Hospital - The Viewers’ Choice AwardsApollo
HospitalIndia's Best Multi Specialty Hospital AIIMS - New Delhi India's Best Multi Specialty hospital First Runner UpChristian Medical College – Vellore India's Best Multi Specialty hospital - Second
Runner UpApollo Hospital - Chennai Specialty Hospital -Cardiology Narayana Hrudayalaya –
Bangalore Specialty Hospital - Gynecology Mayflower Women’s Hospital - AhmedabadSpecialty
Hospital - Oncology Tata Memorial Hospital MumbaiSpecialty Hospital - Ophthalmology Sankara
Nethralaya – ChennaiSpecialty Hospital - Pediatrics Rainbow Children’s Hospital - HyderabadMost
Socially Responsible Hospital Christian Medical College – Vellore Commendation for driving
affordable and quality healthcare for all Dr. Devi ShettyCommendation for enabling a healthier
India Bill and Melinda Gates Foundation
The jury members who judged the winning entries were Mr. Vaidheesh A, Managing Director,
Johnson & Johnson Medical India; Dr. Ramakanta Panda, Vice Chairman, Asian Heart Institute; Mr.
Kewal Handa, Managing Director, Pfizer Limited, India; Mr. D. G. Shah, Secretary General, Indian
Pharmaceutical Alliance and Co-Chairman, National Pharmaceuticals Committee, FICCI; Mr. Gautam
Kumra, Director, Mckinsey & Company; Dr. R. D. Lele, Head of Dept. Nuclear Medicine, Leelavati
Hospital and Dr. S. K. Sarin, Director Indian Medical Council.
About CNBC-TV18:
CNBC-TV 18 is India's No.1 business medium and the undisputed leader in business news. Its
leadership epitomizes the fact that India means business. It delivers quality and involved audiences
that comprise a comprehensive viewership base greater than similar offerings in the business space
across all media. The channel's benchmark coverage extends from corporate news, financial
markets coverage, expert perspective on investing and management to industry verticals and
beyond. CNBC-TV18 has been constantly innovating with new genres of programming that helps
make business more relevant to different constituencies across the country. CNBC-TV18 is currently
available in over 30 million households in India.
About ICICI Lombard General Insurance Company Ltd.:
ICICI Lombard GIC Ltd. is a 74:26 joint venture between ICICI Bank Limited, India’s second largest
bank with consolidated total assets of over USD 100 billion at March 31, 2010 and Fairfax Financial
Holdings Limited, a Canada based USD 30 billion diversified financial services company engaged in
general insurance, reinsurance, insurance claims management and investment management.
ICICI Lombard GIC Ltd. is the largest private sector general insurance company in India with a Gross
Written Premium (GWP) of Rs. 3,694.7 crore for the year ended March 31, 2010. The company
issued over 44 lakh policies and settled over 62 lakh claims and has a claim disposal ratio of 96%
(percentage of claims settled against claims reported) as on March 31, 2010. The company has
4,201 employees and 315 branches as on October 31, 2010. The company has been assigned a
domestic rating of ‘iAAA’ by ICRA (an associate of Moody’s Investors Service) for highest claim
paying ability and a fundamentally strong position, for the fifth consecutive year. The company has
recently received ‘NASSCOM – CNBC TV18 IT User Award 2010’ for Best Technology
Implementation in the Insurance Sector. It has been awarded CNBC Awaaz Consumer Award 2010
for being the ‘most preferred brand’ in the General Insurance category. ICICI Lombard Auto
Insurance has been rated highest in customer satisfaction by J.D. Power Asia Pacific in India among
11 auto insurance providers. The company has been conferred the Golden Peacock- Eco Innovation
Award of 2009 for weather insurance and the Customer and Brand Loyalty award in the ‘Insurance
Sector - Non-Life’ at the 3rd Loyalty awards, 2010. It was awarded the ‘General Insurance Company
of the Year’ at the 11th Asia Insurance Industry Awards. The company also won the NDTV Profit
Business Leadership Award 2007 and was adjudged as the most Customer Responsive Company in
the Insurance category at the Economic Times Avaya GlobalConnect Customer Responsiveness
Award 2006. It has the Gold Shield for ‘Excellence in Financial Reporting’ by the ICAI (Institute of
Chartered Accountants of India) for the year ended March 31, 2006.
ICICI Lombard allows instant policy issuance and renewal through its website www.icicilombard.com
for all retail insurance products including Car Insurance, Health Insurance, Travel Insurance, Two
Wheeler Insurance and Home Insurance. There are multiple payment options available including
internet banking, credit card, debit card and cash card.