University-based Healthcare System A mid-sized, University-based Healthcare system was looking to partner with an agency to handle their self pay accounts. They had tried other agencies but were displeased with the level of personalized service they had received. Their previous agencies did not have the proper IT infrastructure or the necessary FTE to handle the increased self pay volumes. Additional Benefits • Helped refine their internal processes by locating insurance payments that had previously gone unnoticed. • We increased their effectiveness in collecting on their insurance accounts by pointing out efficiencies available in dealing with insurance providers. With public scrutiny at an all-time high, the university decided to bring in a new collections provider to compete with their existing two agencies. Once I.C. System delivered results that far outpaced their expectations, the entire project was handed to I. C. System. The Healthcare System appreciated the fact that this consolidation of their collections providers allowed them to streamline their administrative processes and freed them up to tackle other issues. I.C. System Online Tools: I.C. System’s Online Tools link you to a secure and convenient way of submitting and managing your outstanding receivables. Fact: A client uses our secure Online Tools every 50 seconds. To learn more about I.C. System’s services, please: Call 1-800-279-3511 or E-mail us at [email protected] About I.C. System I.C. System, a privately owned company founded in 1938, provides accounts receivable management services for 20,000 clients within many industries, including healthcare, financial services, retail, communications, utility, government, and education. Headquartered in St. Paul, MN I.C. System has branch offices in Iowa, North Dakota, and Wisconsin. For more information about I.C. System, please visit www.icsystem.com.