Emporia State University Department of Business Administration and Education Principles of Marketing MK 301 Instructor: Office: Phone: Email: Office hours: Jun Yu Cremer Hall 302 (620)341-5784 (office) jyu@emporia.edu (preferred mode of contact) MW 9:00 AM - 11:30 AM Course description Introduction to the concept of marketing and its application including customer focus; the importance and formulation of the marketing mix in marketing decision making; strategy and use of market segmentation, targeting, and positioning; the marketer’s focus/responsibility for revenue and profitability; and integrated marketing communications; plus, an overview of career opportunities in marketing. Course objectives 1. To provide you with a foundation in the principles, basic concepts and methods of marketing and marketing mix decision-making. 2. To familiarize you with a large number of marketing companies worldwide through examples and case studies. 3. To explain the nature of change in global markets and its subsequent effects on marketing planning, practice and competition. 4. To familiarize you with broader social and ethical concerns arising from marketing activities, such as the need for environmental protection and sustainable development practices, corporate social responsibility, and aspects of human rights such as privacy, dignity, safety, freedom of speech, and freedom of choice. Required textbook M: Marketing with Premium Content Access Card, 2nd Edition, by Dhruv Grewal and Michael Levy. ISBN 9780077386436. Course structure This course will adopt a blended format – the class time on Mondays will typically be an online study session, whereas the class time on Wednesdays will be devoted to in-depth discussions of appropriate topics. During the class time on Monday, the student will read the assigned chapter(s) and complete assignments online (see next section – Chapter study guide for more information). The student is welcome to use the classroom to do the assignments but can also choose to go anywhere else. The Wednesday class will be used primarily for enhancing your understanding of the materials you learned from each chapter through in-depth discussions with the instructor and the classmates. The Wednesday discussion sessions are intended to clarify concepts and issues and improve the student’s understanding of the concepts or principles covered in respective chapters. To gain maximum benefit for these discussion sessions, the student should try his or her best to be prepared to discuss the assigned readings and exercises. A weekly quiz in the multiple choice format will be given in class on Wednesdays to motivate the student to complete the reading assignment. Chapter study guide Here is how you should complete the online study sessions: 1. Read the assigned chapter text 2. Go to the premium content website www.mhhe.com/GrewalM2e log in with your pass code that comes with the textbook or you purchased separately. 3. Click on STUDY TOOLS, and go over the narrated PPT lecture (a good study guide for preparing your weekly quiz). 4. If there are issues you are not clear about during the PPT lecture, reread the chapter. 5. Click on INTERACTIVE, and then play the Video Case. Complete the multiple choice questions both during and after playing the video. If you are not happy about the results, repeat the video case and redo the exercise. You are allowed to do the video case twice. Your performance will be recorded on the websites. Only the second attempt counts if you make two attempts. 6. Still under INTERACTIVE, play the Video Sim if it is available. Complete the multiple choice questions as you did for the Video Case. Again, only two attempts will be allowed. Do NOT submit these video exercises immediately after you complete them. Instead, at the conclusion of this course, submit your grade book (that has all your scores on the video cases) from the premium content website to junyumarketing@gmail.com. For your convenience, the following table shows the summary of the 25 video exercises for which you need to submit the results at the conclusion of this course. Note: the deadline for finishing each of these exercises is still the end of day of the online study session. Chapter number 1 2 4 5 7 8 9 Video Case Yes Yes Yes Yes Yes Yes Yes Video Sim No Yes Yes No Yes No No Yes Yes Yes Yes Yes Yes Yes Yes Yes 16 10 11 12 13 14 15 16 17 18 Total Yes Yes Yes Yes No Yes No Yes No 9 7. Optionally, reinforce your understanding by engaging in the other activities/learning tools on the website. 8. Read the chapter essay exercise in the assignment area on Blackboard and submit it there in an attached file. The assignment will be created on Blackboard on the Thursday prior to the week when the chapters are assigned. Typically, several questions will be given to you and you need to choose one of them to answer. Your essay should not exceed one single-spaced page. Homework assignment deadlines All chapter assignments, including the video exercises, should be completed at the end of the day of the online study session (exceptions are given for holidays). The assignments deadlines are given in the class schedule table at the end of the syllabus. Each 24-hour delay will result in a 10% deduction of the full points for that assignment. The video cases should be completed following the same deadlines but should submitted through email (junyumarketing@gmail.com) to the instructor at the conclusion of the course (see class schedule). Class participation Class participation is highly valued in this class. Every student can teach the whole class something by asking interesting questions and/or providing unique perspectives. The best way to prepare for class discussion is to study the assigned chapters carefully before coming to class for the in-depth discussion sessions. Class participation will be graded at the conclusion of this course by the instructor, using the criteria shown in the table below. The instructor reserves the right to adjust the points you earned upward or downward from these baseline points. The assignment of the grade is at the full discretion of the instructor. Points earned 0 8 Criteria Almost no participation in class discussions. Not disruptive. Tries to respond when called on but does not offer much. 16 24 Demonstrates very infrequent involvement in discussion. Demonstrates adequate preparation: knows basic reading facts, but does not show evidence of trying to interpret or analyze them. Does not offer to contribute to discussion, but contributes to a moderate degree when called on. Demonstrates sporadic involvement. Demonstrates good preparation: knows reading materials well, has thought through implications of them. Contributes well to discussion in an ongoing way: responds to other students' points, thinks through own points, questions others in a constructive way, offers and supports suggestions that may be counter to the majority opinion. Demonstrates consistent ongoing involvement. Course Grades Quizzes Video assignments Essays Class participation Total 156 points (12 points X 13 chapters) 250 points (10 pts X 25 videos) 70 points (10 points X 7 essays) 24 points 500 points Grades for this course will be assigned on the following scale: >465=A, 450-464.999=A-, 435449.999=B+, 420-434.999=B, 400-419.999=B-, 375-399.999=C+, 350-374.999=C, 300349.999=D, <300=F. Although 16 quizzes will be given to each of the covered chapters, respectively, the lowest 3 quiz scores will be dropped for your grade calculation. There will be no makeup quizzes if you miss one class meeting. You should drop the class if you miss two or more class meetings. The instructor promises to grade your work carefully and fairly, based on the grading criteria. If you have questions about your grades, you are welcome to ask for an explanation. The final decision on your assignment grades resides with the instructor, even if you are not satisfied by his explanation. This is the only way to have a well-organized learning experience. If you are not comfortable about this policy, then you should reconsider whether you should take this course. An important note The instructor reserves the right, under unusual circumstances, to make modifications to the syllabus and communicate such modifications to the class. If you have any concern about any part of the syllabus, you need to see the instructor in the first week of class to talk about it. Otherwise, it is assumed that you are in total agreement with all policies and instructions in the syllabus. Students requiring aid Emporia State University will make reasonable accommodations for persons with documented disabilities. Students need to contact the Director of Disability Services and the professor as early in the semester as possible to ensure that classroom and academic accommodations are implemented in a timely fashion. All communication between students, the Office of Disability Services, and the professor will be strictly confidential. This is in accordance with Faculty Senate policy 7C-07 passed in April, 2002. Academic dishonesty All University policies regarding academic dishonesty will be complied. TENTATIVE CLASS SCHEDULE All changes to the schedule will be announced either through email or in class Week 1 2 3 Dates 1/11 1/17 1/18 1/23 4 1/25 1/30 5 2/1 2/6 6 2/8 2/13 Tasks Introduction Chapter 1 online assignments due at the end of the day An in-depth discussion of chapter topics Reading three chapters and completing chapter assignments Chapter 4: Analyzing the marketing environment Chapter 5: Consumer behavior Chapter 7: Global marketing Chapters 4, 5, and 7 online assignments due at the end of the day An in-depth discussion of these topics Reading two chapters and completing chapter assignments Chapter 8: Segmentation, targeting, and positioning Chapter 9: Marketing research and information systems Chapters 8, and 9 online assignments due at the end of the day An in-depth discussion of these topics Reading three chapters and completing chapter assignments Chapter 10: Product, branding, and packaging decisions Chapter 11: Developing new products Chapter 12: Services: the intangible product Chapters 10, 11, and 12 online assignments due at the end of the day An in-depth discussion of these topics Reading three chapters and completing chapter assignments Chapter 13: Pricing concepts for establishing value Chapter 14: Supply chain management 7 2/15 2/20 8 2/22 2/27 2/29 Chapter 15: Retailing and multichannel marketing Chapters 13, 14, and 15 online assignments due at the end of the day An in-depth discussion of these topics Reading three chapters and completing chapter assignments Chapter 16: Integrated marketing communications Chapter 17: Advertising, PR, and sales promotions Chapter 18: Personal selling and sales management Chapters 16, 17, and 18 online assignments due at the end of the day An in-depth discussion of these topics Reading one chapter and completing chapter assignments Chapter 2: Developing marketing strategies and a marketing plan Chapter 2 online assignments due at the end of the day Wrap up; the relationship between marketing and individuals, businesses, and society Video exercise results due at the end of the day