1st International January 29, 2016 8:00 AM to 3:30 PM Systems Plus College Foundation Angeles City, Philippines Shared Ambitions, True Results Leaders’ Forum: Leading Organizations for Productivity Program Agenda (Morning Session) 8:00 - 9:00 Registration 9:00 - 9:30 Opening Ceremonies 1st International Leaders’ Forum 2016 Invocation The Philippine National Anthem SPCF Hymn SPCF Video Presentation KMAS Video Presentation 9:30 - 9:45 Opening Remarks Mr. Francis R. Bustamante Conference Overall Chair Grace F. Tyler, PhD Conference Co-Chair Prof. Lean Happie L. Bustamante Members: Vice President for Administration Christopher V. Manaois Carlito S. Antonio Systems Plus College Foundation Irene M. Mungcal Marlon I. Tayag Felma N. Balboa Irene Mae L. Manabat Engr Ernesto Del Rosario Larry R. Garcia Regidor A. Bonifacio Alvin M. Caragdag Jose Maria D. Pelayo III Faye N. Buiza Lula S. Elica Maribeth G. Bernardino Sandie Guerra Joshua Jerome Salazar Jesus Lorenz Mago Vincent Lagmay Abigail Wong Sinamar Naidas Maebelle Elaine Samson Allaine G. Bernardo Judith Salenga Arcel Catap Introduction of the Keynote Speaker Dr. Grace Fabros - Tyler Director, External Relations and Development Systems Plus College Foundation Keynote Address Dr. Caridad Oli Abuan, CESO III Director IV Commission on Higher Education Region 3 9:45 - 10:15 Organizational Progress Dr. Ali Qassem (Jordan) PhD, GSF, ASTD, MAPS, SHRM, PSMB, DCICT Chief Operations Officer, K-MAS Management Brunei Corporation 10:15 - 10:45 Directive Communication Arthur Carmazzi (Italy) Global Top 10 Leadership Guru Associate Consultant, K-MAS Management Brunei Corporation 10:45 - 11:15 Coffee Break and Networking 11:15 - 11:45 Operational Risk and Productivity Enhancement Stephen Allen (Australia) FCPA Australia (Accounting, Finance & Risk Management) Associate Consultant, K-MAS Management Brunei Corporation 11:45 - 12:00 Information Technology in Education Daniel Kumar Deputy CEO, K-MAS Management Brunei Corporation 12:00 - 1:00 Working Committee Lunch and Networking Master of the Ceremony MR. REGGIE A. BONIFACIO, PTRP, RPT Leaders’ Forum: Leading Organizations for Productivity Program Agenda (Afternoon Session) 1:00 - 2:00 Breakout Session Facilitators S. Nandakumar Stephen Allen Arthur Carmazzi Dr. Ali Qassem Dr. Rosalina J. Ora’a - Fuentes Dr. Grace Fabros - Tyler DR. GRACE FABROS-TYLER Facilitator Doctor of Philosophy in Organizational Development and a Master’s Degree in Computer Education, Dr. Tyler is a result-driven person who is committed to the development of Information Technology Education. She has eighteen years of experience in the academe and ten years in management as Dean of the College of Information Education of Systems Plus College Foundation, Angeles City. During her administration, the College was chosen by the Commission on Higher Education (CHED) as one of the Centers of Development (COD) in Information Technology Education in the Philippines. She spearheaded the Graduate School Program “Master in Information Technology” (MIT), a pioneer in Information Technology Graduate Study in Region III. She established the IT Research Development Center (ITRDC) which led to the development of the Information Technology Infrastructure Plan of Systems Plus College Foundation proving her commitment to the improvement and growth of her Alma Mater. Her strong commitment to leverage the computing education in the country is evident in her active linkages to different academic and industry-based partners such as the Philippine Society of Information Technology Educators (PSITE), where she is a Board Member and Chair on Research Committee in Region 3. She also served as Secretary and Vice President of Internal Affairs in the PSITE National Board and a member of the National Pool of Technical Assessors in Information Technology. She is also part of the Regional Quality Assurance Team (RQAT- R3) since 2003 and was the founding Secretary of the IT Council of Deans in Region III. She was the Secretary and Treasurer of the Kiwanis Club of Angeles City in 2008-2010 and 2010-2012 respectively, which helped foster her interest in community service. She has authored, presented and published researches to both national and international conferences in the U.S., Greece, Belgium, Singapore and Thailand. She was the first recipient of the Outstanding I.T. Educator Award in 2013 given by the Philippine Society of I.T. Educators in Region 3. Currently, she is the External Relations and Development Director of Systems Plus College Foundation, Angeles City. 2:00 - 2:30 Panel Discussion: L eading Organizations for Productivity Panel Members S. Nandakumar Arthur Carmazzi Stephen Allen Jerry E. Durant Dr. Caridad Oli - Abuan Dr. Rosalina J. Ora’s - Fuentes Dr. Ali Qassem Dr. Bjorn C. Martinoff Panel Moderator Dr. Perla U.S. Bernardo 3:00 - 3:30 Awarding of Certificates of Recognition to Speakers, Panel Members, Facilitators and Moderator By Mrs. Lourdes R. Bustamante President, Systems Plus College Foundation Dr. Grace Fabros-Tyler Event/Program Chair Director, External Relations and Development Systems Plus College Foundation Closing Remarks Dr. Egdar G. Galang Vice President for Academics and Research 3:30 - 4:00 Socialization and Networking Master of the Ceremony CHRISTOPHER V. MANAOIS PERLA U.S. BERNARDO Panel Discussion Moderator PEARL is a freelance consultant in the field of organization development. A chemist turned HR-OD practitioner, her career started at the now Department of Science and Technology followed by a long stint at the Bangko Sentral ng Pilipinas (BSP). As Deputy Director at the BSP Institute, she helped in the transition of the training function from menu driven training programs to a strategic and learner-focused competency-based training and development system. After retiring from government service, she worked as a part-time consultant at Assessment Analytics, where she honed her competency in Executive Assessment. Her consulting experience involved organizational assessment, competency modelling, leadership development, strategic planning, executive coaching, and team synergy interventions with bias on positive organization development. She is a resource person on Appreciative Inquiry, Leadership, Coaching and Mentoring and other OD topics. Presently, she promotes quantum OD, particularly, Quantum Leadership. She earned her Bachelor of Science in Chemistry from the University of San Agustin, Master in Business Administration from UP and PhD in Organization Development from SAIDI GSOD MESSAGE DR. ROSALINA J. ORA’A-FUENTES Panel Discussion Member / Facilitator Dr. Rosalina J. Ora’a-Fuentes is the President of the Southeast Asia Interdisciplinary Development Institute (SAIDI) Foundation since January 2010 and at the same time the Dean (18 years - to date) of the School of Organization Development in the same institute. Presently, she is also the Director in the newly-established Rural Bank of Aurora in the Quezon province, a Trustee for ABS-CBN Bayan Academy for Social Entrepreneurship and Human Resource Development (BASE-HRD). Currently, she is a Managing Partner/Senior Trainer & Facilitator at T.I.M.E. Consulting; and CEO of SOPHIA. As an Instructional Development Consultant with a total of 28 years of traditional academic work (1967 –1995) at the Ateneo de Naga for 15 years and at the Ateneo de Manila University for 13 years, Dr. Ora’a-Fuentes has also designed a Reading Program for High School learners. This program has been in place for over three decades now at the Ateneo de Naga. She had also packaged learning materials in: Business Writing, Planning and Decision-making, Internal Consulting, Community-building, Cultural Induction and Positive Organization Development. She co-authored a book in teaching English to High School students and some learning modules for DECS use. She wrote books on teacher training and OD consultant to government agencies. Her work on Organizational Development spans across contracting, assessing, and planning; designing, training and facilitating and evaluating. Of late, she had spent focused attention on training and consulting in Appreciative Inquiry. It is my happy privilege to welcome all the participating delegates from the different higher education institutions and partner industries in the Region into this highly affluent community of scholars, the Leaders’ Forum: Leading Organizations for Productivity, which is hosted by Systems Plus College Foundation, one of the progressive institutions of higher learning in the Region, in tandem with K-MAS Management Brunei Corporation and the Commission on Higher Education Regional Office III. What the world needs now and in the future are innovative leaders and managers with able minds and willing hands to contribute their share in the improvement of humanity. This Leaders’ Forum is therefore a concrete step in the right direction. Peter F. Drucker, a world-renown management guru and philosopher who coined the term “knowledge worker” back in 1959 helped pioneer the paradigm of “knowledge work productivity.” According to him, effective leadership is not about making speeches or being liked, leadership is defined by results not attributes. He further emphasized that management by objectives will only work if we know the objectives. Honestly, he shared that ninety percent of the time, we don’t. It is therefore my fervent hope that through this forum we can be able to plan together and immediately translate these plans into hard work so that we can push together the wheels of progress in the Region, in particular, and the country, in general. DR. CARIDAD OLI ABUAN, CESO III Director IV Commission on Higher Education Regional Office III MESSAGE Systems Plus College Foundation is honored to be a partner with K-MAS Management Brunei Corporation and the Commission on Higher Education (CHED) Region 3 in holding the seminar/workshop entitled “Leaders’ Forum: Leading Organizations for Productivity”. Thomas Aquinas quoted, “If the highest aim of a captain were to preserve his ship, he would keep it in port forever”. Unmindful of the risk, good leaders are not afraid to sail so that they can reach the direction they aim for. Good leaders are vision-oriented and are continuously confronted with their abilities to innovate and re-engineer. In our pursuit towards excellence in this fast changing world, it is imperative that we steadily and continuously stimulate innovations and awareness in the industry dynamics of our organization for advancement and leverage them in a global context. As the event host, let me express my most sincere appreciation to our highly esteemed speakers, delegates and guests. This forum is not only a platform for expansion of competency and leadership skills but also a venue for strong partnerships and friendships. My congratulations go to the organizers of this important event headed by Dr. Grace Fabros-Tyler, Director of SPCF External Relations and Development, for taking the lead. On behalf of SPCF, I wish for the success of all. Thank you. LOURDES R. BUSTAMANTE President Systems Plus College Foundation JERRY E. DURANT Panel Discussion Member With over 30 years of Information Technology experience, Jerry Durant provides maturity to Red Core’s strategic corporate development and operations. Jerry, formerly Chairman Emeritus of the International Institute for Outsource Management, is a recognized leader in the outsourcing industry and a board member in various international outsourcing councils. A well-known innovator and leader in setting standards and advancing improvements in the outsourcing, information technology, and business process sectors, Jerry’s agile and forward thinking has helped develop companies around the globe. This is probably why he ranks as one of the Top 25 Most Influential Global Outsourcing Leaders according to IAOP (2011) Globalization Today. Jerry obtained his M.S.- Computer Science at New Hampshire College Graduate School. He also serves on Advisory Board for Outsource Malaysia and is President of The People’s Right, a humanitarian effort in Bangladesh. MESSAGE It is my pleasure to welcome you to this timely Forum titled “Leading Organisations for Productivity”. It is timely because leaders of all organisations, public or private, are seeking for ways to succeed in this turbulent and harsh environment coupled with the influence of globalisation facilitating the Human resources mobility. BJORN C. MARTINOFF Panel Discussion Member Bjorn C. Martinoff is the author of the book ‘ Develop Exponential Power, a thought-leader, with nearly 20 years of experience as a CEO Coach, executive coach, organizational development consultant, trainer and facilitator of top multinational, regional and global teams. In his work, Bjorn applies insights from the behavioral sciences, action learning, and integral development to help the world’s greatest leaders rapidly and exponentially expand their individual and organizational capabilities and performance. His expertise lies in maximizing Senior Executive potential and performance through his coaching, consulting, and participant centric training services. He focuses on coaching senior and high performing executives and executive teams for the world’s largest corporations and in various areas including creating breakthrough business results, team performance, organizational development, on-boarding, and whatever business challenges life presents. He brings to the table a unique blend of proficiency backed up by extensive experience in providing people management solutions to famous global corporations, helping individual executives and teams deal with work and personal issues such as leadership, authenticity, stress, career development and transition, interpersonal relationships, work-life balance, strategic planning, team-building, health, spirituality, among many others. You have made the right choice to spare your valuable time to be here with us. Let us share our thoughts on this important topic for the betterment of ourselves and our organisations. As a new entrant in the Philippines, K-MAS Management Brunei Corporation brings in vast amount of experience, knowledge and skills through unique and modern concepts to lead organisational development. Our approach, stemming from the works of many researchers, is aimed at “Organisational Progress” instead of change. These concepts have produced success for us in our consulting, mentoring and coaching services to clients in Brunei and Sri Lanka. We go further to introduce our friend and associate Arthur Carmazzi’s concept of Directive Communication Psychology and works of other researchers in systems thinking, harnessing individual and organisational strengths to progress, images of organisations, root cause analysis, use of accounting and finance the fun and practical way. These concepts are simple, practical and timely and can support you in your progress may it be personal or organisational. So, dear guests, please do interact with our team and the other participants to seek the best solutions for your selves and your organisations. Last but not the least it is my duty to thank Madam Lourdes R. Bustamante, President of Systems Plus College Foundation, who enthusiastically agreed to partner with us and assigned her staff to organise this perfect event, Dr. Grace Fabros-Tyler, Director of External Relations and Development of Systems Plus College Foundation, who without any hesitation coordinated all aspects of this event and Dr. Caridad Oli Abuan, Director IV CHED Region 3, who graciously consented to endorse this event. My sincere appreciation also goes to the members of K-MAS family and students of Systems Plus College Foundation who volunteered to help us. We at K-MAS are ever willing to work with you in pursuit of progress and we look forward to meeting you in your den at your convenience. It is our heartfelt obligation to strive to make organisations progress to the top of the ladder. S. NANDAKUMAR Managing Director K-MAS Management Shared Ambitions, True S. NANDAKUMAR Panel Discussion Member / Facilitator S. Nandakumar is an engineer, visionary entrepreneur, coach, mentor and trainer with over 33 years of work experience where he served large organizations in both the government and the private sectors. He is the co-founder and the Managing Director of K-MAS Management Sdn. Bhd. and Cosmopolitan College of Commerce and Technology and spearheads the strategic business development and management of K-MAS group. Currently, he is very much involved in providing consultancy to Brunei Government Ministries and private companies. He is passionate about educating and coaching the youth to enhance their competencies. He has an MBA from the University of Queensland, also a Chartered Engineer and a Corporate Member of the Institute of Civil Engineers in London, a Fellow Member of the Institute of Leadership and Management also in London, and a Fellow of the Chartered Management Institute – London ARTHUR CARMAZZI Plenary Speaker / Panel Discussion Member / Facilitator DR. CARIDAD OLI ABUAN, CESO III Keynote Speaker / Member Panel Discussion Ranked as one of the Global Top 10 Most Influential Leadership Gurus by Gurus International, Arthur F. Carmazzi has 21 years of experience specializing in psychological approaches to leadership and corporate culture transformation. He is a renowned motivational leadership keynote speaker and trainer in the Asian Region and has advanced corporate training expertise with innovative techniques and tools that have been acknowledged by some of the world's greatest organizations. He is a bestselling author with book titles like: "The 6 Dimensions of Top Achievers", “The Colored Brain Communication Field Manual”, "Identity Intelligence", "Lessons from the Monkey King" and “The Psychology of Selecting the RIGHT Employee”. Arthur is the developer of the CBCI (Colored Brain Communication Inventory) and HDMA Emotional profiling tools used for "Psycho-Productivity" management as well as the CCEE (Corporate Culture Evolution Evaluation). These tools have been implemented across a variety of HR and Leadership disciplines by numerous multinationals to generate greater efficiency of human capital. The unique "linked implementation" structure of Arthur's training tools and methods have earned him the Directive Communication methodology accreditation from the prestigious American Institute of Business Psychology. Dr. Caridad Oli Abuan or Dr. Caring as others would call her, is the incumbent Regional Director of the Commission on Higher Education Regional Office III. She has earned vast experiences in the academe, as a high school teacher, a college instructor and graduate school professor. She joined the CHED family in 1989 as Education Supervisor II. From then on, she rose from the ranks as Senior Education Program Specialist and then Chief Education Program Specialist. She was awarded as the Best Technical Chief in the National Level by the Commission on Higher Education on May 18, 2010. In 2009, she was the Officer-in-Charge (OIC) of the Office of the Director IV which became concurrent with her role as OIC-President of North Luzon Philippines State College in Candon City from June 2010 to July 2012. In 2011, she was appointed as Acting Director IV and eventually, the Director IV on July 2, 2012. She inspires everyone by her charm and leadership abilities. Living with the CHEDRO III tagline, “Your Partner in Making a Difference,” Dr. Abuan is definitely a true leader and an achiever whom everyone can depend on. STEPHEN ALLEN Plenary Speaker / Member Panel Discussion / Facilitator DR. ALI QASSEM Plenary Speaker / Facilitator / Member Panel Discussion Dr. Ali Qassem who has a PhD in Human Resource Management, is a leading international motivational speaker, consultant, trainer and author on various management and personal development topics. He has developed and conducted seminars and courses on leadership and key organizational management and skills, helping thousands of people from CEOs to students in Malaysia (Sabah, Sarawak, Kuala Lumpur, Kuantan), Indonesia, Cambodia, the Philippines, Brunei, and the Middle East. He is fluent in Arabic, English and Bahasa Melayu, and an active member of the of the Global Speakers Federation, the Malaysian Association of Professional Speakers, the Society for Human Resource Management, the American Society for Training & Development and a Certified Trainer by the Human Resources Ministry in Malaysia. He is also a Directive Communication Certified Trainer. Those who experienced his trainings and/or participated in his programs and mentorship often described him as knowledgeable, excellent communicator, interesting, humorous, highly engaging and motivating. Dr. Stephen Allen is a Fellow of CPA Australia and a practicing accountant and auditor, risk assessor and consultant. He has post graduate qualifications in accounting, finance and risk management from the University of Tasmania in Australia. He is the principal of his own consultancy firm which provides services to numerous Australian and international private and public sector organizations. Through his demonstrated expertise in the area of strategic management, organizational development, business planning, financial management, business risk analysis, he has been asked to consult and train for several large international organizations. Stephen has particular expertise in strategic management and organizational development and has high level skills to advise organizations in their strategic planning and development. In providing these services, Stephen brings to bear his superior knowledge of a range of business, financial and risk analysis techniques including: ratio and trend analysis; creation of projections and detailed analysis of cash flows; assessment of business related risk and management ability. Overarching these skills are Stephen’s ability to apply financial and business modelling techniques through the use of spreadsheet and statistical computer packages. Stephen has high level communication skills, both written and verbal. He is able to apply both his superior technical skills in the credit analysis area specifically and the finance area generally, in order to meet the high standards of his clients. He also has high level facilitation and training skills and often uses business simulation training techniques in his high impact training sessions.