CLASS: MCA 11N/ 348 St. JOSEPH’S COLLEGE (AUTONOMOUS) TIRUCHIRAPPALLI – 620 002 SEMESTER EXAMINATIONS – NOVEMBER 2011 TIME: 3 Hrs. MAXIMUM MARKS: 100 SEM SET PAPER CODE TITLE OF THE PAPER V 2009 07PCA560 MANAGEMENT INFORMATION SYSTEM & ERP SECTION – A Answer all the questions: 20 x 1 = 20 Choose the correct answer: 1. 2. 3. 4. 5. Solution to the Business Problem is ______ of Information System. a) Management b) Application c) Development d) Technology TPS stands for ______. a) Transaction Processing System b) Time Processing System c) Total Processing System d) None of the above Which is not a IS function? a) System Development b) Operation c) Technical Service d) none ______ packages are integrated software packages. a) ERP b) Business c) MRP d) HRM ______ should lead the process of the work plan preparation. a) Vendors c) Managers Fill in the blanks: b) Consultants d) Users 6. ______ is more than the raw material of information system. 7. ______ reporting reduces information overload. 8. ____ networks and is personnel are vital organizational resources. 9. ______ data is used to project the future. 10. ______ and ______ are integral parts of an ERP system. State True or False: 11. The companies becoming internet worked global enterprises are called globalization. 12. PSR stands for Personal Survey Reports. 13. A pure process oriented structure is not the optimal. 14. An ERP implementation project does not depend solely on the software vendor. 15. Vendors are the people who have developed the ERP packages. Answer in one or two sentences: 16. Expand: LAN and WAN. 17. What is Drill – Down? 18. Write any two global IT applications. 19. Mention the uses of OLAP. 20. What is flexible reporting? SECTION – B Answer all the questions: 21. a. 5 x 4 = 20 What are five reasons for the success of IT Development? OR 22. b. Explain the concept of System Approach. a. What is CAE and explain it? OR 23. b. What is meant by data entry process and explain its types? a. Discuss: Management Involvement and Governance. OR 24. b. Explain the difference between MIS and DSS. a. What is Data Warehousing? Explain. OR b. What is On-Line Analytical Processing? Explain. 25. a. Explain the implementation life cycle of ERP. OR b. Explain Implementation Team training with examples. SECTION – C Answer any FOUR questions: 4 x 15 = 60 26. Explain why a Business needs information technology. 27. Explain: Human Resource Information System. 28. Explain the concept of Global IT management. 29. Describe the following: (i) Data Mining (ii) OLAP (iii) Supply Chain Management. 30. With neat sketch, explain Isolated Information Systems. **************