Company Contact:
Sales and Marketing
sales@transition.com
Transition Networks, Inc.
Editorial Contact:
Kim Miller
Tier One Partners
(617) 610-0583
kmiller@tieronepr.com
Transition Networks Expands Product Repair and Returns in EMEA
Liphook, Hampshire, United Kingdom — April 3, 2012 — Transition Networks, the
switching and conversion technology expert, a wholly-owned subsidiary of
Communications Systems, Inc. (NASDAQ-GM: JCS), today announced an expansion of
its product return and warranty repair services for the European, Middle East and African
(EMEA) region.
When Transition Networks acquired Patapsco Communications of the UK, the company
broadened its product portfolio and global presence. The Hampshire facility, gained in
the acquisition, is located only 45 minutes from Heathrow Airport, significantly improving
logistics and transit times for warranty products to be repaired and returned to service for
EMEA customers.
In 2011, Transition Networks introduced the same product replacement service from
their Wales office that they offer in their US headquarters. This service for EMEA is now
available at the returns facility in Hampshire. Transition Networks is again expanding
and improving its service and support in response to the growing demand in EMEA for
its products.
“The addition of the Patapsco products and staff expanded our repair capabilities for the
entire product catalog,” explained Director of Sales and Operations for EMEA, Dirk
Steinkampf at Transition Networks. “Functional testing and product repair are now
available in the Hampshire office, considerably reducing lead times for return of repaired
products to our EMEA customers. Bringing our service and support capabilities closer to
our European customers is a key step in continuing to support our international growth.”
For more information about Transition Network’s products or service capabilities in
Europe or other locations throughout the world, visit Transition Networks at
www.transition.com. The shipping address for the Hampshire office is The Passfield
Oak, Passfield, Liphook, Hampshire, GU30 7RL, United Kingdom.
About Transition Networks Products
Transition Networks’ products are known for their ruggedness and reliability. They have
a 99.4 percent customer acceptance rating. All Transition Networks brand of NIDs,
media converters and switches carry a lifetime warranty.
About Transition Networks Inc.
With over 20 years of growth and expertise in hardware manufacturing, Transition
Networks offers the ability to affordably integrate the benefits of fiber optics into any data
network – in any application – in any environment. Offering support for multiple
protocols, any interface, and a multitude of hardware platforms Transition’s portfolio
gives the power to deliver and manage network traffic reliably over fiber. Based in
Minneapolis, Minnesota, USA, Transition Networks distributes hardware-based
connectivity solutions exclusively through a network of resellers in over 50 countries.
Transition Networks is a wholly owned subsidiary of Communications Systems, Inc., a
publicly traded company (NASDAQ: JCS).
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Statements regarding the Company's anticipated performance in 2012 are forwardlooking and involve risks and uncertainties, including but not limited to: competitive
products and other factors discussed from time to time in the Company's filings with the
Securities and Exchange Commission.