FTGate Version 2.1 Reference Manual
Welcome
Welcome to the FTGate reference manual. In this manual you will find everything you need to
setup and use FTGate.
Additional information will also be posted to our web site from time to time,
so you may wish to visit our web site at http://www.floosietek.com for the latest updates.
1
Contents
WELCOME ............................................................................................................... 1
CONTENTS .............................................................................................................. 2
GENERAL INFORMATION....................................................................................... 7
1.
2.
3.
4.
5.
WHAT IS FTGATE?
WHAT DOES FTGATE DO ?
FTGATE FEATURES
SOFTWARE LICENCE AGREEMENT:
STATEMENT OF YEAR 2000 COMPLIANCE
7
7
8
10
12
GETTING STARTED .............................................................................................. 13
6. QUICK START
13
SETTING UP A MAILBOX OR AN ALIAS ........................................................................... 13
7. USING FTGATE AS A WINDOWS NT SERVICE - FTGATENT.
14
8. FTGATE APPLICATION MAIN WINDOW
14
9. STATUS INDICATORS
15
DOMAIN NAME .......................................................................................................... 15
CONNECTION ............................................................................................................ 15
SMTP SERVER ......................................................................................................... 15
SMTP TRANSMITTER ................................................................................................ 15
POP3 SERVER ......................................................................................................... 15
SMARTPOP ............................................................................................................... 15
FINGER .................................................................................................................... 15
WAITING MESSAGES ................................................................................................. 15
EVENT HISTORY........................................................................................................ 15
CONTROL BUTTONS .................................................................................................. 16
CONNECTION GROUP ................................................................................................ 16
OPERATION GROUP .................................................................................................. 16
CONFIGURATION GROUP ........................................................................................... 16
PROPERTIES ......................................................................................................... 17
10. DIALUP PROPERTIES
18
CONNECT USING LAN IGNORING SCHEDULE ............................................................... 18
CONNECT USING A PROXY SERVER OR DIAL-UP ROUTER USING DEFINED SCHEDULE ...... 18
CONNECT USING THE FOLLOWING DIALUP CONNECTION USING THE DEFINED SCHEDULE 18
DIALUP CONNECTION SETTINGS ................................................................................. 19
USERNAME AND PASSWORD ...................................................................................... 19
NUMBER OF ATTEMPTS .............................................................................................. 19
TIMEOUT WAITING FOR LOGON ................................................................................... 19
IF CONNECTION IS STALLED........................................................................................ 19
2
EXECUTE THIS COMMAND AFTER LOGGING ON............................................................. 19
11. DELIVERY PROPERTIES
20
DELIVER ALL OUTBOUND MAIL THROUGH THE LOCAL ISP MAIL SERVER ......................... 20
MAIL SERVER ADDRESS ............................................................................................ 20
PORT ....................................................................................................................... 20
DELIVERY TIMEOUT ................................................................................................... 20
USE ETRN COMMAND TO START REMOTE MAIL DELIVERY. ........................................... 20
CONCURRENT SMTP SESSIONS ................................................................................ 21
SCHEDULE OPTIONS .................................................................................................. 21
REJECT SMTP MESSAGE THAT: HAVE HAD MORE THAN X HOPS: .................................. 21
REJECT SMTP MESSAGE THAT: ARE LARGER THAN: ................................................... 21
12. SCHEDULE
22
CONNECT IF A MESSAGE OF HIGH PRIORITY IS WAITING TO BE SENT. ............................. 22
SCHEDULE FOR CONNECTING TO MAILHOST................................................................ 22
ADVANCED SCHEDULE .............................................................................................. 22
13. ADVANCED SCHEDULE
23
USE ADVANCED SCHEDULE. ....................................................................................... 23
ON THESE DAYS: ....................................................................................................... 23
CONNECT AT THESE TIMES: ....................................................................................... 23
14. SPAM
24
KILL LIST .................................................................................................................. 24
RELAY CONTROL ...................................................................................................... 25
PERMIT UNLIMITED RELAY THOUGH THIS SITE .............................................................. 25
DENY RELAY TO ANY SITE NOT LISTED BELOW ............................................................. 25
PERMITTED RELAY DOMAINS ...................................................................................... 25
15. LOGGING OPTIONS
26
DETAILS TO LOG ....................................................................................................... 26
LOG POP3 ACCESS: ................................................................................................. 26
SEND ADMINISTRATIVE ALERTS FOR CRITICAL EVENTS ................................................. 26
CONFIRM THAT MESSAGES ARE SENT. ........................................................................ 26
LOG FILE DETAILS...................................................................................................... 27
WRITE LOG DATA TO DISK .......................................................................................... 27
16. ADDRESS MAPPING
28
EXAMPLE 1 - MAPPING MAIL FOR A DOMAIN INTO A SINGLE MAILBOX ............................. 28
EXAMPLE 2 - MAPPING ONE DOMAIN TO ANOTHER. ...................................................... 28
17. DOMAIN PROPERTIES
29
SETTINGS FOR DOMAIN ............................................................................................. 29
PRIMARY DOMAIN NAME ............................................................................................ 29
ADDITIONAL DOMAIN NAMES TO BE USED FOR ACCEPTING MAIL .................................... 29
IN OUTGOING MESSAGES REPLACE @LOCAL WITH ....................................................... 29
MAIL FOR UNKNOWN USERS ....................................................................................... 30
18. SMARTPOP OPTIONS
31
USE SMARTPOP ....................................................................................................... 31
ACCOUNT, DELIVER TO, PORT .................................................................................... 31
ADD... ...................................................................................................................... 31
EDIT ... ..................................................................................................................... 31
DELETE ... ................................................................................................................ 31
WHEN ONLINE, CHECK FOR NEW MESSAGES EVERY ..................................................... 31
WITH A TIMEOUT OF .................................................................................................. 32
ADD/EDIT SMARTPOP ............................................................................................... 32
REMOTE POP3 ACCOUNT.......................................................................................... 32
PASSWORD .............................................................................................................. 32
DELIVER TO.............................................................................................................. 32
CONNECT ON PORT ................................................................................................... 32
19. PORTS PROPERTIES
33
3
SMTP SERVER ......................................................................................................... 33
POP3 SERVER ......................................................................................................... 33
HTTP SERVER ......................................................................................................... 34
FINGER SERVER ....................................................................................................... 34
20. PATHS PROPERTIES
35
MAILBOX DIRECTORY FOR DOMAIN 'LOCAL' ................................................................. 35
TEMPORARY DIRECTORY ........................................................................................... 35
CHECK FOR NEW FILES AND DELETED FILES EVERY ... .................................................. 35
21. THIS CONTROLS THE FREQUENCY WITH WHICH THE MAIL SERVER LOOKS FOR
MANUALLY CREATED FILES AND CHECKS TO SEE IF ANY FILES IN THE OUTPUT QUEUE
HAVE BEEN DELETED.
35
22. ADVANCED DELIVERY PROPERTIES
36
DELIVER MESSAGES USING DNS/MX RECORDS. ......................................................... 36
PRIMARY/SECONDARY DNS SERVER ......................................................................... 36
IF A MESSAGE CANNOT BE DELIVERED ........................................................................ 36
FORWARD MAIL TO ISP MAIL SERVER ......................................................................... 36
HOLD MAIL IN QUEUE ................................................................................................. 36
RETRY AFTER ........................................................................................................... 37
IF THE MESSAGE CANNOT BE DELIVERED RETURN TO SENDER AFTER ............................ 37
SOCKS V4 PROXY SERVER DETAILS ......................................................................... 37
23. ADMINISTRATION PROPERTIES
38
MAIL ARCHIVING ....................................................................................................... 38
ADMINISTRATOR PASSWORD ..................................................................................... 38
24. REGISTRATION PROPERTIES
38
MAILBOX MANAGER ............................................................................................ 39
25. COMMAND PROCESSOR
40
26. LIST SERVER
40
27. NULL MAILBOX
40
28. USER MAILBOX
40
29. LIST MAILBOX
40
30. AUTO-RESPONDER MAILBOX
40
31. ROBOT MAILBOX
41
32. GROUP MAILBOX
41
33. MAILBOX MANAGEMENT
42
ADD ......................................................................................................................... 42
MAILBOX/ALIAS ......................................................................................................... 42
MAILBOX TYPE .......................................................................................................... 42
DELETE .................................................................................................................... 42
RENAME ................................................................................................................... 42
PROPERTIES ............................................................................................................. 42
ADD FROM FILE ......................................................................................................... 42
34. USER MAILBOXES.
43
GENERAL OPTIONS ................................................................................................... 43
MESSAGE FORWARDING ............................................................................................ 43
AUTOTEXT ............................................................................................................... 43
35. LIST MAILBOXES
44
GENERAL OPTIONS ................................................................................................... 44
MAILBOX OPTIONS .................................................................................................... 44
RECIPIENTS .............................................................................................................. 45
36. LIST MAILBOX ADVANCED SETTINGS
46
DO NOT ALLOW MEMBERS TO POST MESSAGES OVER .................................................. 46
SEND THIS MESSAGE WHEN SOMEONE JOINS THE LIST ... ............................................. 46
4
SEND THIS MESSAGE WHEN SOMEONE LEAVES THE LIST. ............................................. 46
APPEND THIS TEXT TO OUTGOING MESSAGES.............................................................. 46
37. EDIT AUTO-RESPONDER
47
GENERAL OPTIONS ................................................................................................... 47
OTHER OPTIONS ....................................................................................................... 47
38. GROUP MAILBOXES.
48
GENERAL OPTIONS ................................................................................................... 48
GROUP MEMBERS ..................................................................................................... 48
39. ROBOT MAILBOXES
49
GENERAL OPTIONS ................................................................................................... 49
AUTOTEXT ............................................................................................................... 49
COMMAND ................................................................................................................ 49
40. EDIT/NEW ALIAS
50
COMMAND PROCESSOR ..................................................................................... 51
41. COMMAND PROCESSOR ADMINISTRATION CONTROL.
42. GENERAL COMMAND PROCESSOR OPTIONS
43. USER MAILBOX COMMAND OPTIONS.
44. LIST MAILBOX COMMAND OPTIONS
45. AUTO-RESPONDER COMMAND OPTIONS
52
53
53
54
55
USING MAIL CLIENTS: .......................................................................................... 56
46. EUDORA
47. MICROSOFT INTERNET MAIL (EXPLORER MAIL)
48. MICROSOFT MESSAGING CLIENT
49. NETSCAPE NAVIGATOR MAIL
50. NETSCAPE COMMUNICATOR.
51. PEGASUS MAIL.
52. OUTLOOK EXPRESS
53. OTHER MAIL CLIENTS
57
57
58
59
59
59
60
60
USING PROXY SERVERS ..................................................................................... 61
SMARTPOP AND PROXY SERVERS .............................................................................. 61
54. MAIL SERVER AND PROXY SERVER ON THE SAME MACHINE
61
PROXY SETTINGS ..................................................................................................... 61
MAIL SERVER SETTINGS............................................................................................. 62
55. MAIL SERVER AND PROXY SERVER ON DIFFERENT MACHINES
63
PROXY SETTINGS ..................................................................................................... 63
MAIL SERVER SETTINGS............................................................................................. 63
HOW DO I ? ............................................................................................................ 64
56. BACKUP FTGATE ?
64
57. SEND MESSAGES FROM A PROGRAM ?
64
58. PLACE ALL THE MAIL FOR A DOMAIN INTO A SINGLE MAILBOX ?
65
59. DYNAMICALLY FORWARD MAIL ?
65
60. USE AN AUTO-RESPONDER ?
66
HOW DO I CREATE AN AUTO-RESPONDER ? ................................................................ 66
5
HOW DO I SEND A DEFAULT REPLY TO MESSAGES RECEIVED BY THE AUTO RESPONDER ?
................................................................................................................................ 66
HOW DO I ADD A SPECIFIC RESPONSE TO AN AUTORESPONDER ? ................................. 67
HOW DO I ADD FILES TO AN AUTO- .............................................................................. 67
RESPONDER ? ........................................................................................................... 68
61. CONFIGURING A TCP/IP NETWORK
69
NETWORK IP NUMBERS ............................................................................................. 69
SINGLE PC ............................................................................................................... 69
NETWORK ................................................................................................................ 69
62. CREATE USERS FROM A FILE ?
71
ADD USERS FROM THE FOLLOWING FILE:..................................................................... 71
ACCOUNT NAME ........................................................................................................ 71
ALIASES ................................................................................................................... 71
CREATE ACCOUNTS .................................................................................................. 71
63. USE A MAILING LIST ?
72
WHAT IS A MODERATED LIST ? ................................................................................... 72
64. HOW DO I MOVE FTGATE BETWEEN TWO MACHINES ?
72
65. HOW DO I GET RID OF THE ERROR CODE 6 MESSAGES IN WINDOWS NT
INSTALLATION?
73
66. HOW DO I STOP WINDOWS TRYING TO DIAL WHEN I START MY MAIL CLIENT ?
73
67. HOW CAN I USE FTGATE TO MANAGE SEVERAL DOMAINS ?
74
CONTACTING FLOOSIETEK ................................................................................. 75
68. PRODUCT SUPPORT
69. WEB SITE
70. ELECTRONIC MAIL
71. MAILING LISTS
72. FAX
73. POSTAL ADDRESS
75
75
75
75
75
76
6
General Information
What is FTGate?
FTGate (TM Pending) is a quality, feature packed mail server in a cost effective easy to use
package running on Windows 95 or Windows NT. With a host of advanced features FTGate is
suitable for large or small organisations interested in installing a mail server or replacing their
current mail server with a solid reliable product.
FTGate can be setup within 10 minutes making it ideal for home networks, schools and
charities. Its simple but comprehensive graphical configuration screens enable users with little
experience to quickly access the power of FTGate, while advanced users will be able to
efficiently configure the sophisticated options that they require.
What does FTGate do ?
FTGate allows a network of users to communicate with each other using electronic mail. With
its powerful dial-up networking facilities and implementation of standard internet protocols, it
also allows each of those users to communicate over the Internet
7
FTGate Features
FTGate has many advanced features:
 User Mailboxes
Allows a user to access mail using a standard POP3 mail client.
 List Mailboxes
Allows for mailing lists to be created for the automatic distribution of messages to
many users. Advanced options allow for various powerful configurations.
 Auto-responder Mailboxes
Allows for the automatic mailing of a response dependent on the subject: this may
include attached files. In addition, the address of the requesting user can be
automatically added to a mailing list.
 Robot Mailboxes
Allows a message to be passed to an external command for processing application
specific mail server extensions.
 Group Mailboxes
Allows a message to be sent to a list of local users without the overhead of managing
a mailing list.
 Aliases
Allows a mailbox to have more than one name, thus making addressing easier.
 SMTP server/gateway
Fully supports RFC 821 for receiving and sending of SMTP mail. Allows outgoing mail
to be queued until a connection to the Internet is available.
 POP3 server.
Allows users to retrieve mail from their mailbox with mail clients that use the POP3
protocol.
 Runs as either an Application or a service (under Windows NT).
Allows mail server to start when the machine starts.
 SmartPop
Retrieves mail from multiple POP3 mailboxes at one or more remote sites (e.g. an
Internet service provider) and may either use information in the message header to
deliver the mail to any specified recipients on the local network, or deliver mail to a
specified mailbox.
 RAS Dial-up/Proxy/LAN support
Fully supports Windows95/NT Dial-up networking and can be configured to connect
using a variety of flexible but simple to use scheduling options.
 Command Processor
Allows remote administration of the mailboxes by email command.
 HTML Interface
Allows the status of the mail server to be monitored using a standard web browser.
 Proxy Support
Has full support for proxy servers using a SOCKS-V4 interface. This makes
configuration for operation through a proxy server a trivial task.
 Kill List
Sophisticated kill list operation to allow for the prevention of Spam mail.
 Advanced delivery options.
Allows direct delivery to the correct mail server using DNS and MX record resolution.
 Logging
Configurable logging options, with email notification to the postmaster for critical
events.
 Address Mapping
Allows incoming messages to have their destination addresses modified in a
programmed way. This allows features such as an ISP placing all its mail for a
specified domain into a single mailbox.
 Domain Aliases
Allows a single set of mailboxes to appear as multiple domains.
8

File import
Allows the user mailboxes to be created from a file listing the names of the new
users; greatly simplifying the creation of large numbers of accounts.
9
SOFTWARE LICENCE AGREEMENT:
SUBJECT OF AGREEMENT:
FLOOSIETEK hereby grants to the CUSTOMER in consideration of licence
fees paid by the CUSTOMER, a non-assignable, non-transferable, nonexclusive licence to use FTGate on a single computer (for the single
mailbox version) or on a single network server accessed by multiple
computers (for the multi-user version) on the Terms and Conditions
attached. Copyright and other intellectual property rights in FTGate
shall at all times remain vested in FLOOSIETEK and the CUSTOMER's
rights in FTGate shall be limited to those of a user licensed under
the terms of this Agreement, such use to be limited to the CUSTOMER's
internal business purposes only.
TERMS AND CONDITIONS:
(1) LIMITED WARRENTY
This software and accompanying written materials (including
instructions for use) are provided "as is" without warranty of any
kind. Further, FLOOSIETEK does not warrant, guarantee, or make any
representations regarding the use, or the results of use, of the
software or written materials in terms of correctness, accuracy,
reliability, currentness, or otherwise. The entire risk as to the
results and performance of the software is assumed by the CUSTOMER.
If the software or written materials are defective the CUSTOMER, and
not FLOOSIETEK or its dealers, distributors, agents, or employees,
assumes the entire cost of all necessary servicing, repair, or
correction.
The above is the only warranty of any kind, either express or
implied, including but not limited to the implied warranties of
merchantability and fitness for a particular purpose, that is made by
FLOOSIETEK, on this FLOOSIETEK product. No oral or written
information or advice given by FLOOSIETEK, its dealers, distributors,
agents or employees shall create a warranty or in any way increase
the scope of this warranty and the CUSTOMER may not rely on any such
information or advice.
Neither FLOOSIETEK nor anyone else who has been involved in the
creation, production or delivery of this product shall be liable for
any direct, indirect, consequential or incidental damages (including
damages for loss of business profits, business interruption, loss of
business information, and the like) arising out of the use or
inability to use such product even if FLOOSIETEK has been advised of
the possibility of such damages.
(2) COPYING OF PROPRIETARY INFORMATION
The CUSTOMER agrees not to de-compile, reverse-engineer, reproduce,
copy or duplicate any part or all of FTGate and to prevent its
agents, employees, and representatives from de-compiling, reverseengineering, copying or duplicating any part of or all of FTGate.
Should any portion of FTGate be de-compiled, reverse-engineered,
copied or duplicated , the CUSTOMER shall immediately notify
FLOOSIETEK of the
10
circumstances surrounding such event and shall assist FLOOSIETEK in
enforcing its rights against any parties who are in violation of this
Agreement.
Permitted exceptions to the above are for normal distribution
purposes of the FTGate software, or for normal back up or archival
purposes.
(3) TERMINATION
FLOOSIETEK may terminate this Agreement upon thirty days written
notice if the CUSTOMER fails to comply with any of the terms and
conditions of this Agreement. In the event of termination, the
CUSTOMER shall immediately cease use of FTGate and at its own
expense, remove from its computers all copies (including on-line,
back-up and archival) of FTGate and destroy them.
(4) NON-TRANSFERABLE LICENCE
The CUSTOMER acknowledges that FTGate is the sole property of
FLOOSIETEK and agrees not to assign, sub-licence or otherwise
transfer FTGate in any manner without prior written consent of
FLOOSIETEK
(5) BINDING AGREEMENT
Upon acceptance of this Agreement by both parties, this Agreement
shall constitute the entire Agreement between the parties and shall
supersede all other oral or written agreements or communications
between the parties. FLOOSIETEK shall not be bound by additional
provisions or provisions at variance herewith that may appear in the
CUSTOMER's acknowledgement, purchase order, or in any other
communication between the CUSTOMER and FLOOSIETEK.
(6) MODIFICATION/WAIVER
This Agreement may not be modified except by a written addendum
signed by duly authorised representatives of both parties. No term or
provision shall be deemed waived and no breach consented to unless
such waiver or consent shall be in writing and signed by the party
claimed to have waived or consented.
(7) ASSIGNMENT
The CUSTOMER shall not assign, sublicense, or otherwise transfer to
any other party all or any part of this Agreement, any interest
herein or any rights hereunder.
(8) NOTICES
All notices and other communications provided for or permitted under
this Agreement shall be sufficient if contained in writing delivered
by hand or registered certified mail or by facsimile addressed to the
parties as set forth in this Agreement. Notification of critical
errors concerning the FTGate Software should be communicated in
writing to FLOOSIETEK by the other party. All such notices or
communications shall be deemed received 2 working days after being
sent. FLOOSIETEK reserves the right to communicate amendments to this
agreement or all notices and other communications provided for or
permitted under this Agreement by email to the other party.
11
(9) SURVIVAL
The CUSTOMER's obligations under paragraph (2) shall survive the
termination of this Agreement.
(10) SEVERABILITY
If any provision of this Agreement shall be held void or
unenforceable or contrary to English Law, such provision shall be
deemed to have been excluded from this Agreement ab initio and shall
not affect any other provision of this Agreement, the remainder of
which shall be construed as if the excluded provision had never
formed part of it.
(11) GOVERNING LAW
This agreement will be governed by and construed in accordance with
the laws of England and the parties hereby submit to the exclusive
jurisdiction of the English courts.
ACKNOWLEDGMENT:
By using FTGATE you acknowledge that you has read this licence
agreement, understand it, and agree to be bound by its' terms and
conditions. You also agree that the licence agreement is the complete
and exclusive statement of agreement between the parties and
supersede all proposals or prior agreements, oral or written, and any
other communications between the parties relating to the subject
matter of the limited warranty.
Statement of Year 2000 Compliance
FTGate has been designed to avoid any problems that may occur with the change of century. There are
no dates stored internally in a manner that might make them susceptible to errors due to the century
change. In addition FTGate does not process data from any other source where the date might be
misinterpreted. FTGate is Year 2000 Compliant.
Note: This statement does not in anyway guarantee that FTGate will correctly operate across the Year
2000 boundary on any machine who’s BIOS and operating system is not Y2K compliant.
12
Getting Started
Quick Start
Before installing the mail server onto your system you will need the following:
1.
2.
3.
TCP/IP networking installed on the machine that will run the mail server and on any machine
that will be required to access the mail stored in the mail server.
The name or IP number of your ISP SMTP mail server.
Your primary domain name
If an old copy of the mail server is already installed, the setup program will upgrade the old
settings.
To begin the setup procedure run the program fgate20.exe. You will then be prompted for a
series of options.
When the setup program is complete, the mail server will be installed.
You can modify the mailboxes or the program properties by selecting the appropriate button
from the FTGate mail window (Windows 95 version), or by selecting the appropriate action
from the start->programs->ftgate.
NOTE: After installation the administrators password will be
reset to “password”, this password is not the same as the
postmasters account password used during installation or the
windows NT administrator account password.
Setting up a mailbox or an alias
Setting up the required mailboxes and aliases can be completed by either creating a text file
and creating users from a file or by manually adding mailboxes.
To manually add mailboxes or aliases the following steps should be followed.
1.
2.
3.
4.
5.
6.
7.
Start the Mailbox Manager by either selecting
Mailbox Manager from the FTGate program group in the start menu.
or by clicking the mailbox button on the FTGate Main Window.
Enter the Administrators password (Not required in Windows NT)
Click the Add button
Type the name of the mailbox or alias you wish to select and select User Mailbox or Alias (or
another required type).
Click Create
Fill in the required features.
Click OK.
The mailbox or alias is now created.
13
Using FTGate as a Windows NT service - FTGateNT.
FTGate is available both as an application and as a service for use in Windows NT.
You should not run both the application and the service at the same time.
To include the NT Service version of FTGate you should choose to install the “FTGate
Service Version” during FTGate setup..
After installation you can install and start the service by selecting
“Start FTGateNT Service” from the FTGate program group in the start menu.
You can stop and remove the service by selecting
“Stop FTGateNT Service” from the FTGate program group in the start menu.
When installed and started FTGateNT will provide mail services when no one is logged into
the server, also the mail server will start whenever the machine is started.
If you need to stop the service without removing it or change the service start-up
requirements you should use the service control manager in the control panel.
When installed as a service FTGateNT does not have a user interface. To view the current
status of FTGate you should use a web browser connected to the HTTP Port
(http://127.0.0.1:8080/ on the machine running FTGate).
When using the service there are no buttons for accessing the Properties and Mailbox
Manager option dialogs. These are available from the FTGate program group in the start
menu.
FTGate Application Main Window
The main FTGate window is shown below. It is divided into 3 areas :
Status Indicators, Event History and Control buttons.
14
Status Indicators
The status indicators allow the operator to determine the current operational status of
FTGate.
Domain Name
Indicates the primary domain name that the mail server is configured for.
Connection
This indicates the current state of FTGate’s connection to remote machines. In a LAN
only system it will switch between ‘Online’ and ‘Offline’, while in a dial-up system, it will
also indicate the connection status while logging on to the remote system.
SMTP Server
Indicates whether FTGate is receiving SMTP mail.
SMTP Transmitter
Indicates whether FTGate is sending SMTP mail.
POP3 Server
Indicates whether FTGate has a POP3 client connected to it.
SmartPop
Indicates whether FTGate is retrieving mail from a remote POP3 host.
Finger
Indicates if FTGate has a finger session connected.
Waiting Messages
Indicates the number of messages waiting to be sent to the remote SMTP Mailhost(s).
Event History
The Event History area lists the last 100 events that have occurred. The event history can
also be recorded into a disk file - see Logging Options.
15
Control Buttons
The control buttons are collected into groups.
Connection Group



Connect
This button causes FTGate to begin a dial-up connection session. When connected
FTGate will send any waiting mail and if SmartPop is enabled it will check the
SmartPop mailboxes.
Poll SmartPop
This button will cause FTGate to check any SmartPop mailboxes that are defined. If
FTGate is currently Offline a connection will be established.
Disconnect
This button causes an active connection to be closed. This button will only be
enabled when a connection has been made.
Operation Group



Hide
This button will cause FTGate to minimise down to the tray area.
Double clicking on the icon in the tray will cause the mail window to re-appear.
About
This will display the FTGate About box.
Shutdown
This will cause FTGate to shutdown and exit.
Configuration Group



Mailboxes
This button will start the Mailbox Manager, allowing the operator to manage the
mailboxes in FTGate.
Properties
This will cause the FTGate Properties screen to be displayed allowing the operator to
configure the main operational behaviour of FTGate.
Hide at startup
Checking this option will cause FTGate to start in its minimised state.
16
Properties
Several properties pages exist in FTGate.
They can be accessed in one of the following ways:
1. Selecting the FTGate Properties in the FTGate program group in the Start menu
2. Selecting the Properties button on the FTGate application windows
3. Selecting the Mail Server icon in the control panel.
After opening the FTGate properties sheet you can then select one of the tab options to open
a properties page for configuring as aspect of FTGate.
The available pages are:
 Dialup – Configure the modem dial-up options
 Delivery – Configure the outbound delivery options.
 Schedule – Configure the timing for connecting via the modem.
 Spam – Configure protection against unsolicited mail or illegal use of the server.
 Logging – Configure the options for logging server activity.
 Address Mapping – Configure the options for programmed address changes.
 Domains – Configure the domains that FTGate will use for mail processing.
 SmartPop – Configure the collection of mail from remote POP3 mailboxes.
 Ports – Configure the settings for the server TCP/IP ports.
 Paths – Configure the disk locations used for data storage.
 Advanced Delivery – Configure the advanced Delivery settings for MX records and
SOCKS V4 support.
 Administration – Configure the Administration settings.
 Registration – Configure and enter the registration details for FTGate.
This section describes the function of each of these pages.
17
Dialup Properties
The dialup properties page allows the user to configure the way in which the mail server will
connect to other mail servers.
Connect using LAN ignoring schedule
Selecting this option causes the mail server to send any outgoing mail instantly without
using the schedule or waiting for a dial-up session. SmartPop will be checked at the
interval specified in the SmartPop properties page. This setting is recommended for
systems where the mail server has a permanent connection to the ISP.
Connect using a proxy server or dial-up router using defined schedule
Selecting this option causes the mail server to send outgoing mail and check SmartPop
mailboxes according to the schedule defined. However, the mail server will not monitor
any dial-up profile for connection. This option is recommended for systems where the
mail server is connected using a proxy server that is on a different machine to the mail
server or a dial-up router. Note: With this setting the mail server will not detect an open
connection, and thus outgoing mail will only be sent at scheduled times.
Connect using the following dialup connection using the defined
schedule
Selecting this option causes the mail server to use a the defined dial-up profile for all
outgoing messages. The mail server will also monitor the selected dial up profile and use
any open connection on that profile for sending outbound mail. This setting is
recommended for systems using a dial-up profile for connection to the Internet with either
no proxy server or a proxy server running on the same machine as the mail server.
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Dialup connection settings
This drop down box selects the dial up profile to use for connecting to the Internet.
Username and Password
These specify any username and password that are required during the logon process.
Number of attempts
This is the number of attempts FTGate will make to connect to the ISP before giving up
and setting the connection to a 'stalled' state.
Timeout waiting for logon
This specifies the maximum time from the start of dialling that FTGate will wait to become
connected to the ISP before hanging up and retrying.
If connection is stalled
This specifies the amount of time to leave the connection in the stalled state before
restarting the dial process.
Execute this command after logging on
This specifies a command, which must include the full path name, that will be executed
when the dial up process is complete.
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Delivery Properties
The FTGate delivery properties page (in conjunction with the Advanced Delivery page) allows
the user to configure how outbound mail will be handled.
Deliver all outbound mail through the local ISP mail server
This option causes all outbound mail to be passed to the ISP mail server.
Note: This option is recommended for dialup connections.
Mail Server Address
This is the name or IP number of the ISP mail server. A Mail server is required to receive
the outgoing messages and route them to their final destinations.
Port
This is the port used for connecting to the ISP mail server. This is normally port 25.
Delivery Timeout
This figure sets an upper time limit for waiting for a response from a server. If no
response is received for a period equal to the timeout then the transmit connection will be
closed.
Use ETRN command to start remote mail delivery.
If this option is enabled and the remote SMTP server supports the ETRN command, then
the mail server will issue the command to the remote server which will then deliver any
mail queued for the local mail server. NOTE: This function will not work if Advanced
Delivery using MX records is enabled.
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Concurrent SMTP Sessions
This controls the number of messages that can be delivered concurrently. When set to
one the message are delivered one at a time. When set to two, two messages will be
delivered at one time. This allows a better use of the connection and increases delivery
rate of messages.
Schedule options
The schedule properties page allows the administrator to configure when the mail server
will connect using the dial up profile specified in the Dial-up properties page.
Reject SMTP Message that: Have had more than x hops:
This allows the administrator to configure the maximum number of steps taken before a
message is delivered. It is useful for preventing messages being bounced indefinitely
from one server to another without being delivered.
Reject SMTP Message that: Are larger than:
This option allows you to limit the size of message that can be received by the mail
server. The size limit can be set from 1MB to 49MB in 1MB intervals or disabled.
21
Schedule
The Schedule properties page allows the user to configure various cases which will cause
FTGate to initiate a connection to the internet via either a modem or a Router / Proxy server
Connect if a message of high priority is waiting to be sent.
This option causes the mail server to scan the headers of outgoing messages. If a tag
indicating high priority is found the mail server will initiate a connection.
Schedule for connecting to Mailhost
This specifies the three simple schedule options.
 A) Connect if outgoing message queue has xx messages waiting
This option will initiate a connection if there are the specified number of messages in
the message queue.
 B) Connect when the oldest message in the message queue is xx minutes old
This option will initiate a connection if the oldest message in the message queue is
older than the specified time.
 C) Connect if no connection has been made for xx minutes
This option will measure the interval since the last connection closed and will initiate a
new connection after the specified time has elapsed.
Note: When using Advanced Delivery options, messages that are held in the queue due to an
undeliverable or error status, will not be included in the counts for options A) and B).
Advanced Schedule
This option will display the Advanced Schedule options.
22
Advanced Schedule
The advanced schedule options allow the administrator to select two lists of dedicated times
when connections should be made using the dial-up profile specified in the Dialup Options
page.
Use advanced schedule.
This option enables Advanced Scheduling.
There are two lists Advanced Schedule A and Advanced Schedule B , each containing
times and dates when a connection should be made.
On these days:
This allows the administrator to select on which days of the week to use the advanced
schedule.
Connect at these times:
This is the list of times that will cause a connection to be made.
To add to the list you can enter a time into the time box (in 24hr notation) and click Add
Time. The +/- keys will adjust the time in the time box by +15 or -15 minutes on each
click.
To remove a time from the list, select the time you wish to remove and click the Delete
Time button.
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Spam
The Spam properties page allows the user to configure the features in FTGate for protecting
the server from abuse.
Kill List
The kill list allows the administrator to prevent spam messages bothering the system users
and can also be used to prevent unauthorised use of the mail server.
The kill list contains a list of email names or domains with wildcard matching. When a
message is received that is from a name or domain that matches an item in the list the
message will be deleted.
For example, if the kill list contained "@cyberpromotions.com" any mail with an address
xxxxx@cyberpromotions.com would be deleted. Alternatively if the kill list contained
"superspam@aol.com" all mail from superspam@aol.com would be deleted. Note: when mail
is received using SMTP the mail is not deleted, rather it is rejected before download.
No notification is generated for the message sender or the intended recipient. However, a
warning message is placed in the event log.
A suitable source of names to be pasted directly into the kill file can be found at
ftp://members.aol.com/macabrus/roguesgallery.
The kill file is located in the FTGate program directory and is called 'kill.lst'.
Add Name...
Clicking this button brings up a dialog that allows the user to add a name to the list.
Delete Name
Selecting a member of the list and clicking this button will remove the member from the
list
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Relay Control
Mail relay is the process by which a mail server receives mail from a non local user and
passes it to another non local user. An example of this would be a mail server at ftgate.com
receiving mail from aol.com and sending it to demon.net.
Permit unlimited relay though this site
This option will cause the server to accept any mail that it receives. This permits a site to send
mail though your server to another site and is often used by email spammers to forge
addresses. It is recommended that this option is not enabled unless other precautions are
taken to prevent mail system abuse.
Deny relay to any site not listed below
This option will prevent mail being relayed unless the mail is to or from a mail user in one of
the domains listed in the permitted relay domains.
Permitted relay domains
This is the list of permitted relay domains
Add ...
Adds a domain to the relay list.
Delete
Removes a selected domain from the relay list.
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Logging Options
The mail server can generate a variety of messages to indicate the state of message
processing. These messages are grouped into classes of message depending on their
severity. The administrator can select the level of severity which will generate a message in
the event log.
Details to log
This option selects the severity of the event that will be logged either to the status window
and/or the event log.
Log POP3 Access:
If the logging level is set to Normal or Debug, the mail server will include in the log details
of who accesses the POP3 server.
Send administrative alerts for critical events
When this option is enabled the mail server will send the postmaster a message each
time a critical event occurs. This allows the postmaster to be aware of any potential
problems without constantly having to check the status monitor or event log. The
message generated will contain the last few events that occurred leading to the critical
event. e.g. A critical event may be the failure of a dial-up attempt to the ISP.
Confirm that messages are sent.
When this option is selected the mail server will confirm each message that is sent. Each
user that sends a message will get a confirmation message when the message is sent
successfully. If the message is for more than one recipient and Advanced Delivery is
being used the sender will receive a confirmation message for each recipient.
NOTE: If this option is enabled a list moderator will receive a confirmation message for
each message sent from the list. When Advanced Delivery is used this will be one
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message for each recipient.
Log file details
This section determines what will be done with the events generated by the mail server
Write log data to disk
If this option is enabled a disk file will be created and each event will be written to the
disk. The name of the file is controlled by the following options.

Generate a single log file
All events will be written to a file called ftgate.log
 Generate a new log file each week
All events will be written to a file with the filename yyww.log where yy is the current
year and ww is the current week.
 Generate a new log file each day
All events will be written to a file with the filename yymmdd.log where yy is the current
year, mm is the current month and dd is the current day.
Path for log file
This allows the administrator to specify a directory where the log file will be created.
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Address Mapping
Address mapping changes the intended recipient address of messages received by the
server.
The dialog below shows the Address Mapping properties sheet.
Each mapping consists of a ‘Map From’ entry and a ‘Map To’ entry.
Any address of an incoming mail that matches the ‘Map From’ entry will be replaced by the
‘Map To’ entry.
The Mappings are applied in order until a match is found, and the order can be altered by
selecting an entry and using the up and down buttons.
NOTE: Only a single wildcard (*) entry is permitted per mapping.
Example 1 - Mapping mail for a domain into a single mailbox
Map From = *@inbound.com
Map To = mailbox1
All mail arriving that has a recipient that matches *@inbound.com (j.soap@inbound.com
or sales@inbound.com) would be mapped to the mailbox mailbox1. This causes all mail
for the domain inbound.com to be placed in this mailbox.
Example 2 - Mapping one domain to another.
To change all recipients from one domain to another.
Map From=*@domain1
Map To=*@domain2
All mail arriving that is addressed to a user at domain1 will be changed to be addressed
to a user at domain2. e.g. fred@domain1 would become fred@domain2.
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Domain Properties
The Domains Properties page allows the user to specify one or more domain names that will
be recognised as being for the local mailboxes. Messages which are received with a name
that matches either the primary or secondary domain names will be delivered to the local
mailboxes (subject to further options).
Mail which is received that does not match the primary or secondary domain names will be
relayed to either the ISP mail server or the server defined in the MX record options.
Settings for Domain
This is the default name of the domain. You cannot change this option. Mail with this
domain "@local" will always be delivered to a local mailbox.
Primary Domain Name
This domain name will be used for identification in all SMTP and POP3 transactions, and
in recognising messages for local delivery.
Additional domain names to be used for accepting mail
This specifies additional (secondary) domain names that will be recognised as being for
the local mail system.
In the above example the mail server will recognise messages for user@local,
user@floosietek.com, and user@ftgate.com as being for the local mail system and will
place all the messages in the mailbox for user.
In outgoing messages replace @local with
This causes the header of outgoing messages to be interpreted and all occurrences of
@local replaced with the specified text. This allows mail users of the mail system to set
their email return address to user@local. The mail server will then replace the @local with
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the defined string.
In example above user@local would be replaced with user@floosietek.com
Mail for unknown users
This allows the user to specify what the mail server should do with mail that is addressed
to the local mail system but has an unrecognised mailbox name. In the above example
this would be for a message to user1@floosietek.com when there is no mailbox called
'user1'.

Reject
Selecting this option would cause the message to be rejected.

Send to postmaster
Selecting this option causes the message to be passed to the
postmaster for further handling.

Forward
This would cause the message to be relayed to a further mail
server for handling
Note : When receiving mail using SmartPop the above options will be ignored and mail for
unrecognised users will be sent to the postmaster. This is to prevent mail loops from
forming where the message is sent back to the ISP which places it immediately back into
the mailbox for the mail server to download.
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SmartPop Options
The SmartPop options page allows the administrator to configure the mail server to retrieve
mail from one or more POP3 mailboxes. These messages can then be delivered to either a
single defined user or to a local mailbox as specified in the message header (details below).
Use SmartPop
This option enables the SmartPop account handling
Account, Deliver to, port
This gives a brief display of the SmartPop accounts that have been configured.
Add...
This button will create a new SmartPop account and will show the Add/Edit SmartPop
dialog.
Edit ...
This button will open the Add/Edit SmartPop dialog for the currently selected SmartPop
account.
Delete ...
This will delete the currently selected SmartPop account.
When online, check for new messages every
This option specifies the period between successive checks, while the mail server is online, of
the SmartPop accounts.
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Note if using a LAN connection (Dialup Options), there will be no scheduled connections and
this option will be the only control of interval between SmartPop accesses.
With a timeout of
In the event of a POP3 server failing to send a response to SmartPop for a period equal to
this value, the connection will be closed.
Add/Edit SmartPop
This dialog specifies the account details for a SmartPop account.
Remote POP3 account
This specifies the account and server
name of the POP3 mailbox from which
messages are to be retrieved. The format
is "mailboxname@servername".
For example if there is an account at an
ISP with the name of "userx" and the
machine that the POP3 mailbox is located
on is "pop.isp.com", then the SmartPop
account would be "userx@pop.isp.com".
NOTE : This is not necessarily the same
as the email address of the POP3 mailbox
which may be "userx@domain.isp.com" .
Password
This is the password of the POP3 mailbox that the account is accessing
Deliver To
This allows the administrator to define a mailbox into which the mail will be delivered. If the
mailbox is left blank SmartPop will attempt to determine the correct recipient(s) of the
message from information in the header.
Connect on port
This specifies the port on the POP3 server that is used for incoming connections.
SmartPop Notes:
SmartPop will scan the header of a message to determine who the local recipient is. There
must be a valid address in the header that SmartPop can recognise.
1. The headers that SmartPop will examine are :
"from:", "to:", "subject:", "cc:", "resent-to:", "resent-cc:", "bcc:", "resent-bcc:",
"x-listmember:", "x-recipient:", "envelope-to:", "received:", "delivered-to:"
2. To permit matching of the addresses you must enter the domain for your email address
into the domains section.
3. If you use a public mail system then you should still enter the email domain of your email
address but you should enable forwarding of unknown mail in the domains properties
section.
4. SmartPop cannot differentiate users based on comment fields in the headers.
5. Some ISP’s do not encode a delivery address in the headers of messages placed in their
POP3 mailboxes. In these cases mail from blind mailing lists may not be delivered
correctly. Under these circumstances you should contact your ISP and ask them to
resolve the problem.
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Ports Properties
The ports properties page allows the administrator to change the configuration of the ports
being used by the mail server.
SMTP Server
The SMTP server is used for receiving all mail from the local mail clients and from the ISP
(if the ISP supplied mail using SMTP).
Enable SMTP server for incoming connection on:
This option allows the administrator to enable or disable the SMTP receive port. If the
SMTP Server is disabled, users on the local network will not be able to send mail.
Port
This specifies the port that will be used to detect connections for this server. Specifying a
port that is already in use will cause the server to fail to start.
Address
This specifies the address to which the server port should be bound to. This must either
be blank for ANY port or specify an IP address that is assigned to the machine that the
mail server is running on. Specifying an invalid address will cause the server to fail to
start.
with a timeout of
If no data transfer occurs on an active connection for a time period equal to this value, the
connection will be closed.
POP3 Server
The POP3 server is used by local mail clients to retrieve their mail.
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Enable POP3 server for incoming connection on:
This option allows the administrator to enable or disable the POP3 server port. If the
POP3 Server is disabled, users on the local network will not be able to retrieve their mail.
Port
This specifies the port that will be used to detect connections for this server. Specifying a
port that is already in use will cause the server to fail to start.
Address
This specifies the address to which the server port should be bound to. This must either
be blank for ANY port or specify an IP address that is assigned to the machine that the
mail server is running on. Specifying an invalid address will cause the server to fail to
start.
with a timeout of
If no data transfer occurs on an active connection for a time period equal to this value, the
connection will be closed.
HTTP Server
The HTTP server is used to allow a web browser to access the mail server and view the
status window.
To access the server use the URL http://ftgate-machine:8080/ where ftgate-machine is
the name of the FTGate machine.
Enable HTTP server for incoming connection on:
This option allows the administrator to enable or disable the HTTP receive port.
Port
This specifies the port that will be used to detect connections for this server. Specifying a
port that is already in use will cause the server to fail to start.
Address
This specifies the address to which the server port should be bound to. This must either
be blank for ANY port or specify an IP address that is assigned to the machine that the
mail server is running on. Specifying an invalid address will cause the server to fail to
start.
with a timeout of
If no data transfer occurs on an active connection for a time period equal to this value, the
connection will be closed.
Finger Server
Enable finger server on port 79
This option allows the administrator to enable or disable the finger server. The finger server
can be used by a finger client to view mailbox information. The finger server supports
fingering for a specific mailbox or "all".
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Paths Properties
This page allows the administrator to select the location that is to be used for storing files.
Mailbox Directory for domain 'local'
This specifies a directory that is to be used for storing the local mailboxes. The local
mailboxes will be created as directories beneath this directory.
Temporary Directory
This specifies the location that is to be used as a temporary directory for incoming and
outgoing messages.
Check for new files and deleted files every ...
This controls the frequency with which the mail server looks
for manually created files and checks to see if any files in the
output queue have been deleted.
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Advanced Delivery Properties
The advanced delivery page allows advanced users to configure additional options for use
when delivering mail to Internet addresses.
Deliver messages using DNS/MX records.
This option causes the mail server to deliver mail directly to the correct server for a
particular address. This is done by requesting details of the delivery addresses from a
DNS server. These addresses are called MX records.
Primary/Secondary DNS Server
These are the names or IP addresses of the primary and secondary DNS servers to be
used when resolving addresses using MX record resolution. The mail server will use the
primary server unless it fails to respond in which case it will use the secondary server.
If a message cannot be delivered
These options are only available when using advanced MX record delivery.
Forward mail to ISP mail server
If a mail server cannot be found for an address or the designated mail servers cannot be
found, the mail server will attempt to deliver mail to the ISP mail server specified in the
Delivery Options Page.
(Note : If the connection to a designated mail server times out, the message will be
queued, not sent to the ISP mail server.)
Hold mail in queue
If a mail server cannot be found for an address or the designated mail servers cannot be
found, the mail server will keep the mail in the output queue and try again at a later time
using the following options.
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Retry after
The mail server will attempt to redeliver any message that has been in the queue longer
than the stated interval.
If the message cannot be delivered return to sender after
The mail server will return the message to the sender if the message could not be
delivered for the specified time.
SOCKS V4 Proxy server details
This section allows the user to configure FTGate to operate through a proxy server. When
enabled FTGate will negotiate with the proxy server for all outbound connections making
configuration with a proxy server a simple task. The proxy server must support SOCKS
V4.
Note: This option is unavailable if MX record resolution is in use.
Use proxy server for outgoing SMTP and SmartPop connections
This option enables the support for proxy servers.
Address
This is the address or IP number of the proxy server
Port
The port on the proxy server that is configured for accepting SOCKS V4 connections.
37
Administration Properties
The administration properties page allows changes to the mail archiving and administrative
password.
The Administration Properties page is shown below.
Mail Archiving
Mail archiving is achieved by placing a copy of each message received by the SMTP
server or processed by the spooler into a directory. After enabling the option you should
type in a path for the storage of the files. Each message will be stored in a separate file
with the extension .txt.
Administrator Password
The administrator password controls access to the
command processor and in Windows 95 systems
it also controls access to the Mailbox Manager
and the Properties configuration with the
administration login dialog.
To change the password click on the "Set
administrators password" button and then enter two copies of the new password.
The default password is set to "password" when FTGate is installed.
If you forget the administrator password you may reset it by re-installing FTGate.
Registration Properties
Registered users can enter their licence details here.
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For further details on obtaining a licence visit our web site at http://www.floosietek.com.
For the purposes of registration the following count as users/mailboxes:




Users Mailboxes
Auto-responder Mailboxes
List Mailboxes
Robot Mailboxes
The following do not count as users/mailboxes:





Alias
Command Processor
List Processor
Null Mailbox
Group Mailbox
For example a 5 user/mailbox licence would allow 3 User Mailboxes, 1 List and 1
autoresponder or 5 users or any other combination.
Mailbox Manager
The mailbox manager allows the administrator to add and edit mailboxes and aliases. The
main display is a list of all the mailboxes defined in the mail server.
The mailbox manager is started by either clicking the Mailbox Manager button in the FTGate
application windows or by selecting “Mailbox Manager” from the FTGate program group in the
start menu.
There are 8 types of mailbox available, three of which are system mailboxes that cannot be
deleted or modified and do not count towards the licensed mailbox count. For details of which
mailboxes count towards licensing please see the Registration properties details elsewhere.
39
Command Processor
This is a system mailbox. It provides an email interface for controlling the functionality of
the mail server.
List Server
This is a system mailbox. It provides an email interface to the mailing list management
options of the mail server.
Null Mailbox
This is a system mailbox. It is provided to aid system management and will delete any
message sent to it.
User Mailbox
This type of mailbox provides a user mailbox allowing the user to retrieve their mail using
a POP3 mail client. e.g. users 'fred', 'joe', and 'sally' would each have a user mailbox.
List Mailbox
This type of mailbox provides mailing list features. e.g. a discussion list or users group
might be a mailing list 'users-group'.
Auto-responder Mailbox
This type of mailbox provides auto-responder features. e.g. a sales information system
might use an auto-responder to answer queries about product features.
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Robot Mailbox
This type of mailbox provides automated robot features. e.g. a database might use a
robot mailbox to extract data from messages using a custom program, and then insert the
data into the database.
Group Mailbox
This type of mailbox provides local mail group features. e.g. a sales team might have a
group mailbox 'sales' which would route all mail to sales to each member of the team.
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Mailbox Management
The mailbox can be managed by using the 5 buttons at the bottom of the mailbox manager
window.
Add
This button will display the Add Mailbox or alias dialog.
Mailbox/Alias
This is the name of the new mailbox
or alias.
Mailbox Type
This specifies the type of mailbox to
create when the 'Create.' button is
clicked.
e.g. To create a user mailbox,
type in the name of the user (say
'fred') and then select the user
mailbox and click 'Create'. The
mailbox will then be created and the appropriate mailbox editing screen
will open to allow the options for the mailbox to be set.
Delete
This will delete the selected mailbox or alias. Note: The Command Processor, List
Processor, Null Mailbox and postmaster alias cannot be deleted.
Rename
This will allow the administrator to rename a mailbox or alias.
Properties
This will allow the administrator to edit the properties of a selected mailbox.
Add from file
This will allow the administrator to create a set of user accounts from a file.
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User Mailboxes.
User mailboxes form the main storage of the mail system. Incoming mail for users is stored in
a user mailbox until their mail client downloads it. The User mailboxes are accessed through
a POP3 mail client.
General Options
Mailbox Name
The mailbox name is the name
used for mail delivery. All mail
addressed to this name will be
placed in this mailbox.
Mailbox Location
This is the directory on the mail
server machine that contains the
files for this mailbox.
Real Name
This is the name used for display
in the comments section of the
mailbox manager.
Change Password
Pressing this allows the user to change the password for accessing this mailbox.
Message Forwarding
This allows the user to define an address to which a copy of all received mail will be sent.
Forward Messages to
This allows the user to enable the specified addresses for forwarding. Several addresses
may be placed in the edit box, each separated by a semicolon “;”.
e.g. “richard@ftgate.com;sales@ftgate.com”
Delete messages after forwarding
This allows the user to specify that the original message is to be deleted after a copy has
been forwarded, removing it from the mailbox.
AutoText
This allows the user to specify a text message that will be sent as a reply whenever a
message is received. This can be used to send a confirmation message acknowledging the
receipt of a message.
Send AutoText replies
This enables the AutoText feature.
with the following message
This specifies the message to be sent as the AutoText reply.
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List Mailboxes
List mailboxes allow a single message to be sent to many list members. A list has several
options to control how it works and can be configured to allow members to subscribe and
leave the list by the use of simple messages. It is also possible to use an Auto-responder to
add a member to the list and send a message regarding the use of the list to the subscriber.
General Options
Mailbox Name
The mailbox name is the name
used for mail delivery. All mail
addressed to this name will be
placed in this mailbox.
Mailbox Location
This is the directory on the mail
server machine that contains
the files for this mailbox.
Real Name
This is the name used in the
mail header for outgoing
messages from this mailbox,
and for display in the comments
section of the mailbox manager.
Change Password
Pressing this allows the user to change the password for accessing this mailbox.
Mailbox Options
List Owner
This defines the owner of the list. All list problems and error messages will be sent to the
list owner.
Moderated
This option prevents any user posting to the list except the list owner. Any messages sent
to the list by users other than the defined list owner will be sent to the list owner for
acceptance. The list owner will then need to post the messages to the list if they are
deemed suitable.
Maintain archive of postings
This option causes the mail server to keep a copy of each message sent to the list in the
mailbox directory. If this option is not selected the messages are deleted after processing.
Set header "Reply-to:" to this list
This option causes the "reply-to" field of the sent messages to be set or replaced with the
address of the list rather than the sender. When a list member replies to a message the
message would then go to the mailing list. If the option is not selected any replies sent to
a message will go directly to the original poster and not the list.
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Allow only list members to post messages
This option prevents messages being posted by non list members.
Allow SUBSCRIBE
This allows a potential list member to send a message to the list server and subscribe or
unsubscribe to the mailing list
Hide from server "LIST" command.
This option prevents the list from being included in the response to the list servers "LIST"
command.
Include Sender in postings
If this option is enabled the originator of the posted message will receive a copy of the
message.
Advanced
This button causes the advanced list options dialog to be displayed
Recipients
This shows a list of the current recipients of the list. A member can be added by clicking
the Add button and entering a new recipient. A member be deleted by selecting the
member and clicking the delete button.
NOTE : This mailing list members are held in a file called "rcpt.ftg" in the mailbox directory
for the mailing list. The file contains one member per line.
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List Mailbox Advanced Settings
Do not allow members to post messages over ...
This field allows the administrator to limit the size of message that can be sent by list
members to the other list members. This limit does not apply to messages sent by the list
owner.
Send this message when someone joins the list ...
This field contains text that will be sent to anyone who sends a message to the list server
with a request to join this list
Send this message when someone leaves the list.
This field contains test that will be sent to anyone who sends a message to the list server
with a request to leave the list.
Append this text to outgoing messages...
This option will cause any text entered into the text box to be appended to all
messages sent from the mailbox..
46
Edit Auto-responder
The edit Auto-responder dialog allows the user to configure the options for an Autoresponder. An Auto-responder will send a reply to any message it receives. The reply can be
configured (through the command processor) to depend on the subject line of the received
message. If the Auto-responder does not recognise the request subject a default message is
returned.
General Options
Mailbox Name
The mailbox name is the name
used for mail delivery. All mail
addressed to this name will be
placed in this mailbox.
Mailbox Location
This is the directory on the mail
server machine that contains the
files for this mailbox.
Real Name
This is the name used in the mail
header for outgoing messages
from this mailbox, and for display
in the comments section of the
mailbox manager.
Change Password
Pressing this allows the user to
change the password for accessing this mailbox.
Other Options
Default Message
The default message will be sent as a response from the mailbox if there are either no
defined response titles or the subject of the incoming message does not match a
response title. See “How do I Use an Auto-responder” elsewhere in this manual. The
message is stored in the mailbox directory with a filename of 'autotext.res'.
Maintain Archive of requests
If this option is selected, a copy of all messages received will be maintained in the
mailbox directory.
Add sender to the following list
This option will cause the sender of any message received by this mailbox to be added to
the list selected in the drop down box. This provides a simple way to either manage a
mailing list or keep an archive of requests.
Remove sender from the following list
This option will cause the sender of any message received by this mailbox to be removed
from the list selected in the drop down box. This provides a simple way to manage a
mailing list.
47
Group Mailboxes.
Group mailboxes allow local distribution groups and lists to be created without the
management problems associated with mailing lists. A group may only contain local
mailboxes. Mail sent to the group mailbox will be forwarded on to all group members.
General Options
Mailbox Name
The mailbox name is the name
used for mail delivery. All mail
addressed to this name will be
placed in this mailbox.
Mailbox Location
This is the directory on the mail
server machine that contains the
files for this mailbox.
Real Name
This is the name used in the mail
header for outgoing messages
from this mailbox, and for display in the comments section of the mailbox manager.
Change Password
Pressing this allows the user to change the password for accessing this mailbox.
Group Members
This lists the current members and available mailboxes for the group.
Current Group Members
This is a list of mailboxes which will receive a copy of any message sent to the group. To
remove a member from the group select a member and click the "->" button. To add
members to the group select a member of the 'Available Mailboxes' list and click the "<-"
button.
Available mailboxes
This is a list of all the mailboxes on the local system that may be added to the group.
48
Robot Mailboxes
Robot mailboxes enable the mail server functions to be extended. The user can specify a
program or batch file to be run when a message is received, together with a set of command
line arguments which may include the name of the file.
General Options
Mailbox Name
The mailbox name is the name
used for mail delivery. All mail
addressed to this name will be
placed in this mailbox.
Mailbox Location
This is the directory on the mail
server machine that contains the
files for this mailbox.
Real Name
This is the name used in the mail
header for outgoing messages
from this mailbox, and for display
in the comments section of the
mailbox manager.
Change Password
Pressing this allows the user to change the password for accessing this mailbox.
AutoText
This allows the user to specify a text message that will be sent as a reply whenever a
message is received. This can be used to send a confirmation message acknowledging the
receipt of a message.
Send AutoText replies
This enables the AutoText feature.
with the following message
This specifies the message to be sent as the AutoText reply.
Command
This defines the command, to be executed as a separate task, when this mailbox receives a
message. The command line must specify the full path and file name of the command,
together with any arguments needed. Before executing the command the robot mailbox will
substitute any occurrences of %FILE% or %file% with the full path and filename of the
received message. The received message will not be deleted by the mailbox and should be
deleted by the program or batch file if required.
e.g. If the following command is specified
c:\windows\notepad.exe %FILE% /p
the command executed for a particular message might be
c:\windows\notepad.exe c:\spool\mailbox\m000000a\rob12345.txt /p
49
Edit/New Alias
The Edit/New alias dialog allows an alias to be defined for a particular mailbox. Messages
addressed to the alias will then be delivered to the selected mailbox.
Select the target mailbox from the drop down list and press OK.
50
Command Processor
The command processor allows remote administration of the mail server. In order to
administer the mail server, commands are sent to the command mailbox (command@local).
These commands will be processed and a message returned showing the success or failure
of the commands.
A message to the command processor will consist of a series of commands, each on a
separate line.
e.g.
open mailbox j.soap,password
set forward address joe@aol.com
There are two modes of access to the command processor:
 User access
This mode allows a user to configure a mailbox. The user must know the mailbox
name and password, and make the first command they send
open mailbox mailboxname,password
followed by the appropriate commands for the mailbox type.
Administration of user, list and auto-responder mailboxes can be completed in this
manner.
e.g.
open mailbox j.soap,password
set password banana
 Administrator Access
This mode allows a user who knows the administrator password to Administer any
mailbox without having to know the mailbox password. To enter this mode the first
command sent should be
administrator adminpassword
The user can now administer any mailbox by specifying
open mailbox mailboxname
followed by the appropriate commands for the mailbox type.
e.g.
administrator adminpassword
open mailbox j.soap
set password banana
The available commands are grouped as follows.
Administration Control
General Command Options
User mailbox command options
Using list mailbox commands
Using Auto-responder commands
51
Command processor administration control.
The following commands relate to administrator mode and may only be used by the
administrator.
ADMINISTRATOR password
Enter administrator mode by entering the administrator's password.
When in administrator mode mailboxes can be opened without specifying a mailbox
password.
GET STATS
Returns a list of the mailbox usage statistics, showing :

Name
The name of the mailbox

Received
The total number of messages received

Sent
The total number of messages sent to a local address

External
The total number of messages sent to a non local address

Waiting Messages
The total number of messages currently in the mailbox directory
RESET STATS
Resets the mailbox statistics counters to zero.
CREATE MAILBOX name,type
Create the named mailbox.
Valid types are:

usermailbox

automailbox

listmailbox.
DELETE MAILBOX name
Deletes the named mailbox.
LIST MAILBOXES
Returns a list of all mailboxes and aliases
ADD ALIAS newalias,mailbox
Adds a new alias to the mail system, the alias will be 'newalias' and will point to 'mailbox'
DELETE ALIAS alias
Deletes the alias from the mail system
52
ADD KILL name
Adds the email address or domain to the kill list. To specify an address to kill use the full
address, to specify a domain to kill specify the domain with no @ symbol.
REMOVE KILL name
Removes the email address or domain from the kill list.
LIST SMARTPOP
Returns a list of all the current SmartPop accounts on the server.
DELETE SMARTPOP accountname
Deletes the named account from the SmartPop List
ADD SMARTPOP accountname,password,port,for
Adds the names SmartPop account to the SmartPop account list. NOTE: If the account
already exists this action will replace the existing settings.
General command processor options
These commands are available for all mailboxes
OPEN MAILBOX name,password
Open a mailbox for administration.
SET AUTOTEXT
Set the auto text response for the open mailbox to the lines following
the command. To terminate the AutoText entry before the end of the command message,
enter a '.' full stop only on a line.
NOTE: In an auto-responder mailbox the AutoText message is the default message.
ENABLE AUTOTEXT
Enables the use of AutoText.
DISABLE AUTOTEXT
Disables the use of AutoText.
SET PASSWORD newpassword
Sets the mailbox password to 'newpassword'.
SET COMMENT newcomment
Sets the mailbox comment to 'new comment'
User mailbox command options.
These commands are only available for a user mailbox.
SET PLAN
Sets the mailbox plan message to the lines following the command.
To terminate the message enter a '.' full stop only on a line.
SET FORWARD ADDRESS
Sets the address to which messages will be forwarded.
ENABLE FORWARDING
Enables the forwarding of messages.
53
DISABLE FORWARDING
Disables the forwarding of messages
DELETE AFTER FORWARD
Enables the message deletion after forwarding
NO DELETE AFTER FORWARD
Disables the message deletion after forwarding
List mailbox command options
These commands are only available for a list mailbox.
ENABLE SUBSCRIBE
Allow subscribe requests to be accepted.
DISABLE SUBSCRIBE
Reject subscribe messages.
ENABLE CLOSED
Make the mailing list closed.
DISABLE CLOSED
Make the mailing list open.
ENABLE HIDDEN
Hide the mailbox from the list server LIST command.
DISABLE HIDDEN
Show the mailbox from the list server LIST command.
SET OWNER
Set the list owner
ENABLE ARCHIVE
Enable archiving of messages to the list
DISABLE ARCHIVE
Disable archiving of messages to the list
ENABLE MODERATED
Make the list a moderated list.
A moderated list is a list in which only messages sent by the list owner are distributed to
the list members. Any message sent by a list member is passed to the list owner for
moderation, the list owner should then , if the message is deemed suitable for the list,
forward the message to the mailing list.
DISABLE MODERATED
Make the list a free posting list
54
ENABLE REPLY TO LIST
Sets the "reply-to" field in outgoing messages so that replies to the outgoing message are
sent to the mailing list.
DISABLE REPLY TO LIST
Do not adjust the reply-to field in the message headers.
SUBSCRIBE emailaddress
Add 'emailaddress' to the subscribed members list
LIST MEMBERS
List all the members of the list
UNSUBSCRIBE emailaddress
Remove 'emailaddress' from the subscribed members list.
Auto-responder command options
These commands are only available for auto-responder mailboxes.
ADD TITLE title
Add the remainder of the message to the autoresponder with the title listed.
LIST TITLES
Returns a list of titles, the file size and the path to the file
on the server's disk.
DELETE TITLE title
Remove the message 'title' from the autoresponder.
55
Using Mail Clients:
This section details the steps needed to configure various mail clients for use with the mail
server.
The examples will use an example network shown below and assumes that the network is
operating and there is either a DNS configured or each machine has a local 'hosts' file.
For details on how to configure a network, DNS and hosts file see the section on “Configuring
a TCP-IP network”.
This sample network has 4 machines. Server is the machine on which the mail server is
running. ClientA, ClientB and ClientC are machines that will have Mail Client software running
on them.
The examples will show how to configure the mail clients on the machine ClientA for a user
"Joe Soap" with an email address of "j.soap@ftgate.com". Configuration of the other
machines will be similar.
You may wish to print this page to make following the examples easier.
Examples exist for the following mail clients :
 Eudora
 Microsoft Internet Mail (Explorer Mail)
 Microsoft Messaging Client
 Netscape Navigator Mail
 Netscape Communicator
 Pegasus
 Outlook Express
56
Eudora
Install Eudora (this example uses Eudora Light V3.0.1).
After installation start Eudora. You will be prompted for Options.
Select Getting Started
1.
2.
3.
4.
5.
6.
7.
8.
set POP account to j.soap@server
set Real Name to Joe Soap
set Connection method to "Winsock"
Select Personal Info
set Return Address to j.soap@ftgate.com
Select Hosts
set SMTP to server
set Finger to server
Click on OK.
Eudora is now configured.
Microsoft Internet Mail (Explorer Mail)
Start Internet Mail
1. Select Mail then Options
2. Select Server
3. set Name to Joe Soap
4. set Email Address to j.soap@ftgate.com
5. In Servers
6. set Outgoing Mail (SMTP) to server
7. set Incoming Mail (POP3) to server
8. in Logon Settings
9. select Logon Using:
10. set Account Name to j.soap
11. set Password to the account password
Click OK.
Microsoft Internet Mail is now configured.
57
Microsoft Messaging Client
If Windows Message is not already on the PC.
Start the control panel and double click on the Add/Remove Programs icon. Then select
the Windows Setup Tab and then double click on the Windows Messaging item. Then
check the Windows Messaging item, then click on OK. Click on OK to close the
Add/Remove Programs window. You may be prompted for a disk or CD at this point.
Insert your Windows CD and click on OK. Follow any further instructions required to load
the software onto the PC. Finally you will be prompted to restart the computer.
When the computer reboots you will be asked to configure Windows Messaging. Click
Cancel and then Yes.
After Installation of Windows Messaging you should do the following to finish
configuring the mail client.
First you must add the Internet Mail extensions to Exchange. These are available from either the Plus
CD-ROM or from Microsoft's web site http://www.microsoft.com/windows95/info/inetmail.htm .
1. After installing the Internet Extensions you will be prompted to restart the PC. Do so.
2. Start the PC and go to the control panel and start Mail and Fax.
3. Click on 'Add...' Make sure that 'Internet Mail' is selected.
4. Click next.
Select 'Network' (DO NOT SELECT MODEM)
1. Click next.
2. Enter the name of the profile "Internet Mail"
3. Now enter server.
4. Click Next.
Select 'Automatic'
1. Click next.
2. Enter your email address j.soap@ftgate.com and real name Joe Soap
3. Click next.
4. Enter your mailbox name j.soap and password
5. Click next
Select an address book
1. Click next
Select a message store
2. Click next
3. Enter any passwords you are asked for.
4. Click finish.
5. You should now be back in the profiles dialog. In the drop down box select ‘Internet Mail' as the
default profile used 'When starting Microsoft Exchange'.
6. Click on Close.
Windows Messaging is now configured.
58
Netscape Navigator Mail
Install and then run Netscape Navigator.
Select Options then Mail and News Preferences.
Select Servers
1.
2.
3.
set Outgoing Mail (SMTP) Server to server
set Incoming Mail (POP3) Server to server
set POP3 User Name to j.soap
Select Identity
1.
2.
3.
set Your Name to Joe Soap
set Your Email to j.soap@ftgate.com
set Reply-to Address to j.soap@ftgate.com
Click on OK.
Netscape Navigator is configured for Email.
Netscape Communicator.
Install and then run Netscape Messenger.
Select Edit then Preferences
In Mail & Groups select Identity
1.
2.
set Your Name to Joe Soap
set Email address to j.soap@ftgate.com
In Mail & Groups select Mail Server
1.
2.
3.
4.
set Mail Server user name to j.soap
set Outgoing mail (SMTP) server to server
set Incoming mail server to server
set Mail server type to POP3
Pegasus Mail.
The following steps are required to configure Pegasus Mail.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
Install Pegasus
Start Pegasus and select the single user option.
Pegasus will report that it has found Winsock support. Click Yes.
Pegasus will display a Mail Options window.
Under For receiving mail
set POP3 Host: to server
set Username to j.soap
set Password to the correct password
Under For sending mail
SMTP Host: server
Click Advanced Configuration Options
set From field to j.soap@ftgate.com
Click on OK
Click on OK
Pegasus Mail is now configured.
59
Outlook Express
The setup of Outlook Express is as follows:
1. If Outlook Express is already installed, start the program and select Tools/Accounts and
then click Add->Mail . If you are installing for the first time Outlook Express will begin to
prompt for your account details.
2. Enter the display name for your account, this will be your full name.
3. Click Next.
4. Enter your Email address.
5. Click Next.
6. Select POP3 as the incoming mail server type.
7. In the Incoming mail server type the name of the machine running FTGate.
8. In the Outgoing mail (SMTP) server type the name of the machine running FTGate.
9. Click Next
10. Enter the mailbox name (this will be the same as the first part of your email address)
11. Enter the password for the mailbox.
12. Click Next
13. Type FTGate Mail
14. Click Next
15. Select "Connect using my local area network (LAN)"
16. Click Next.
17. Click Finish.
This correctly configures Outlook express for use with FTGate.
Other mail clients
From time to time we will be adding details of configuring other mail clients to our web site.
Please visit our technical articles page on our web site for further details.
60
Using Proxy Servers
The FTGate Mail Server has been specially designed to integrate seamlessly with proxy
servers. This has been achieved by adding SOCKS-V4 support to the mail server allowing it
to communicate directly with the proxy server for all outgoing connections.
There are two types of configuration available when using a proxy server:
 Mail server and Proxy server on the same machine.
 Mail server and Proxy server on different machines.
SmartPop and Proxy servers
The examples above assume that incoming mail is delivered using SMTP. This would not be
the case if all mail were stored in one or more ISP POP3 mailboxes. In this case the proxy
support for port 25 in the proxy server should be disabled, thus preventing any inbound
connections. SmartPop accounts should then be created to retrieve the waiting messages
from the POP3 mailboxes.
To use SmartPop through a proxy server, define the SmartPop accounts as if there were no
proxy server being used by specifying the mailbox name and machine as normal. The mail
server will then negotiate with the proxy server for the connection to the mailbox.
Note: If the mail server is located on a different machine from the proxy server and/or DNS
support is not available, an entry in the hosts file will be needed for each POP3 mail server
being accessed using SmartPop.
e.g. if the SmartPop account is j.soap@pop3.mailserver.com then the hosts file would need
an entry for pop3.mailserver.com.
Mail server and Proxy server on the same machine
The example below shows a network with the proxy server and the mail server both located
on the machine called server. This machine has a local network address of 192.168.0.1, and
is connected to the Internet via a modem. The Internet address of server is 111.67.5.45.
Proxy Settings
The proxy server should be configured to have NO POP3 proxies on port 110.
A mapping should be configured for port 25 with address 111.67.4.45 to connect incoming
connections to port 25 at address 192.168.0.1. This will route all incoming mail through the
proxy server into the mail server.
61
Mail server settings
In the Delivery Options page:
 enable the settings for Use proxy server for outgoing SMTP and SmartPop
connections.
 set Address to 192.168.0.1
 set Port to 1080 (or whatever port is configured in the proxy server for SOCKS V4
connections)
This configures the mail server to route all outgoing connections through the proxy server.
For each outgoing connection the mail server will open a connection to the proxy server
and request a connection to the appropriate address and port. The proxy server will then
reply with a pass or fail message and open any required connection.
In the Ports page:
 set all the Address fields to 192.168.0.1.
This configures the mail server to ignore any connection requests that are not on the local
network. Thus connections to 111.67.5.45 will be accepted by the proxy server and
connections to 192.168.0.1 will be accepted by the mail server.
In the Dialup Options page:
 enable Connect using the following dialup connection using defined schedule
 select the dial-up profile that is used by the proxy server
 select any other options you require
This configures the mail server to initiate outbound connections through the dial-up profile
and to monitor that profile for any active connection. Any active connection on that profile
will then be used to send and receive mail.
The setup is now complete.
62
Mail server and Proxy server on different machines
The example below shows a network with the proxy server and the mail server located on
different machines. The mail server is located machine called server, and the proxy server is
located on the machine called ClientC. This server has a local network address of
192.168.0.1, while ClientC has a local network address of 192.168.0.4, and is connected to
the Internet via a modem. The Internet address of ClientC is 111.67.5.45.
Proxy Settings
The proxy server should be configured to have NO POP3 proxies on port 110.
A mapping should be configured for port 25 with address 111.67.4.45 to connect incoming
connections to port 25 at address 192.168.0.1. This will route all incoming mail through the
proxy server into the mail server.
Mail server settings
In the Delivery Options page:
 enable the settings for Use proxy server for outgoing SMTP and SmartPop
connections.
 set Address to 192.168.0.4
 set Port to 1080 (or whatever port is configured in the proxy server for SOCKS V4
connections)
This configures the mail server to route all outgoing connections through the proxy server.
For each outgoing connection the mail server will open a connection to the proxy server
and request a connection to the appropriate address and port. The proxy server will then
reply with a pass or fail message and open any required connection.
In the Dialup Options page:
 enable Connect using a proxy server or dialup router using defined schedule
This configures the mail server to initiate outbound connections through the proxy server.
Note: Inbound connections are not detected, so mail will not be sent for every connection
made by the proxy server.
The setup is now complete.
63
How do I ?
Backup FTGate ?
Backing up FTGate involves archiving a set of directories and a file.
The file to backup is “ftgate.reg” in the FTGate program directory. The directory set is the
local mailbox directories (normally c:\spoll\mailbox).
To restore FTGate you do a fresh install of FTGate specifying the same settings as the initial
system, and then restore the “ftgate.reg” file and the directory structure. Finally merge the
“ftgate.reg” file with the registry by double clicking on it from the Windows Explorer. Note: you
should not run FTGate until the process is complete.
This method can also be used to move FTGate between machines.
Send messages from a program ?
If you need to automatically send messages from a program you can do this without having to
use the SMTP protocol (although this is the best method).
To do this you will need to create the two inbox files described in the Mail delivery process
section.
The following are the steps required.
1. Determine a temporary file name that does not clash with any other that you might
use, say TMP0001.
2.
3.
4.
Create the text file TMP0001.TXT in the inbox directory and write the message header and
body in RFC822 format. e.g
from: "Program" <program@domain.com>
to: "Recipient" <recipient@recipient.com>
subject: Program created message
Message body
Create a file TMP0001.NEW in the inbox directory and write, each on a separate line, the
sender followed by each recipient.
program@domain.com
recipient@recipient.com
Finally rename the file TMP0001.NEW to TMP0001.WRK
The mail server will process the message the next time that it scans the temporary directory.
64
Place all the mail for a domain into a single mailbox ?
FTGate's Address Mapping features make this a simple task.
e.g.
Mapping all the mail for users at ftgatepro.com to a single mailbox
ftgatepro.
A single mapping would be required

Map From : *@ftgatepro.com

Map To: ftgatepro@local
The task is then complete.
Dynamically forward mail ?
To dynamically forward mail you should create a mapping from the source address to the
target address. e.g.
Map sales@ftgatent.com->sales@ftgate.com
Note that you would need to add ftgate.com to the permitted relay list or the message would
be rejected.
65
Use an Auto-responder ?
An Auto-responder mailbox allows a variable response to be sent to any message received
by the mailbox. It also allows the sender of the message to be added to or removed from a
mailing list.
How do I create an Auto-responder ?
To create an Auto-responder you need to start the Mailbox Manager and click the Add
button, then type in the desired name of the auto-responder (say auto1 in the following
examples). Finally select Auto-responder from the mailbox type list and click the Create
button.
How do I send a default reply to messages received by the auto
responder ?
There a two ways to set the default message:
1.
Setting the default message from the Mailbox Manager.
Start the Mailbox Manager and select the mailbox name (auto1). Then click on Properties and
the Auto-responder properties page will then appear. In the Default Message box, type the
message you want to send. Click on OK. The Auto-responder will now send the default
message for any message received.
Setting the default message using the command processor.
Using your email client, create a new
message and address it to the command
processor (command@local), Open the
autoresponder mailbox and set the
AutoText message to the desired default
message and then send the message to
the command processor.
You will then receive a confirmation
message from the command processor.
66
How do I add a specific response to an autoresponder ?
To add a specific reply to an auto-responder
you must set the message via the command
processor.
First create the Auto-responder and set a
default message, as above. Then, using your
email client, send a message to the command
processor opening the auto-responder and
setting a specific title.
You will then receive a confirmation message
from the command processor.
Any message sent to the auto responder with
the subject line of test-response will get the
reply message.
How do I add files to an auto-
67
responder ?
To add files to an auto-responder you need a
mail client that can attach files as
UUENCODED attachments not as MIME
attachments or UUENCODED-MIME
attachments, for example Microsoft Internet
Mail (Explorer Mail) will work, Eudora will not.
The mail client must also be set not to break
apart messages over a certain size but to
send the entire attachment in one message.
The attachment process is the same as
setting a response title, but in addition to any
response text you require you must attach the
required response-file.
Any message sent to the auto-responder with
the subject of file-response will get the
message and the file returned to them.
68
Configuring a TCP/IP network
Each PC on the local network that will be required to access FTGate will require that the
TCP/IP network protocol is installed. For details on installing TCP/IP please see the
information supplied with your PC.
Network IP Numbers
On a TCP/IP network, each machine is assigned a number called its IP number. You can
assign a name to the number by making an entry in a file. This file is named ‘hosts’ (note that
it has no file extension). The file is located in the Windows directory on a Windows95 machine
and in the system32\drivers\etc directory on a Windows NT machine.
An example of its contents is :
192.168.0.1 Server
192.168.0.1 mailhost
192.168.0.2 ClientA
192.168.0.3 ClientB
192.168.0.4 ClientC
127.0.0.1 localhost
This has five entries for 4 machines. The entries for ‘Server’, ‘ClientA’, ‘ClientB’ and 'ClientC'
specify the IP addresses that will be used to access machines with those names. The entry
for ‘mailhost’ allows the server to be referred to both as ‘Server’ and ‘mailhost’. The last entry
‘localhost’ is a special entry that allows the machine on which the hosts file is located to refer
to itself as ‘localhost’.
Single PC
To access FTGate on a single PC you should add a ‘hosts’ file with the entries
127.0.0.1 mailhost
127.0.0.1 localhost
Network
This is an example of the most common setup in which FTGate is used.
It is recommended that a ‘hosts’ file be created for the local network, and that a copy
is placed on each machine on the local network.
A single PC with a modem is used to connect to the Internet using either Windows 95 Dial-up
Networking (DUN) or Windows NT Remote Access Services (RAS).
Internet - service provider
 The Dial-up connection name specified in DUN/RAS is :
FTGate Internet Connection
 The Mail host name where outgoing mail is to be sent is :
smtp.isp.com
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

Domain Name for our network : newdomain.com
POP3 Host when SmartPop is to be used (this is where mail is to be retrieved from)
POP3 Mailhost : pop.isp.com
Account Name : newdomain
Password : pword
Server - PC running FTGate with the dial up connection.
IP Address: 192.168.0.1
Subnet Mask: 255.255.255.0
ClientA - Network Machine
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
ClientB - Network Machine
IP Address: 192.168.0.3
Subnet Mask: 255.255.255.0
ClientC - Network Machine
IP Address: 192.168.0.4
Subnet Mask: 255.255.255.0
A ‘hosts’ file (shown above) would be placed on each machine.
FTGate settings
In this example FTGate would have the following settings in the properties dialog.
Connection
Gateway Mailhost = smtp.isp.com
Connection Method = FTGate Internet Connection
Domains
Primary Domain = newdomain.com
SmartPop
Account = newdomain@pop.isp.com
Deliver to = blank
Password = pword
port = 110
At this stage the network is ready for the Mail clients to be configured.
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Create users from a file ?
To quickly add users to the mail server you can create a text file containing a list of names.
This file can then be read by the mail server and the user mailboxes created.
Add users from the following file:
The file should be a plain text file with each name on a separate line.
The name should be the users first name followed by a space and then
the users second name.
e.g.
albert einstein
niels bohr
isaac newton
max planck
You can then select the format for the mailbox name and include any aliases that you want to
be created at the same time.
Account name
This defines the format of the
account name
 firstinitial.lastname
e.g. a.einstein
 firstname.lastname
e.g albert.einstein
 firstname.lastinitial
e.g. albert.e
 firstname
e.g. albert
Aliases
This defines the additional aliases
that will be created for the
account
 firstinitial.lastname
e.g. a.einstein
 firstname.lastname
e.g albert.einstein
 firstname.lastinitial
e.g. albert.e
 firstname
e.g. albert
Create Accounts
This button will cause the accounts to be created with the settings defined above. The
password for each account will be set to "password" and should be changed by the
administrator or by the users using the command processor.
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Use a mailing list ?
A Mailing list allows a message to be distributed to many people, known as list recipients or
members.
To set up a mailing list you need to decide on the name of the list. Then start the Mailbox
Manager and create a new list with the desired name (say TestList).
Add your own email address to the recipient list.
Now if you post a message to the list mailbox (TestList@local) the message will be sent to
each member of the list, in this case just to you.
Now Open the mailbox properties and select the Allow Subscribe option. Now anyone may
send a command to the listserver (listserv@local) with a message body of
subscribe TestList
and they will be added to the recipient list of the mailbox and any messages sent to the
mailbox will be sent to them.
The member can also remove themselves from the list by sending the message
unsubscribe TestList
to the listserver.
What is a moderated list ?
A moderated list is a list in which each message sent to the list is vetted by the list owner
before it is distributed.
A message that is sent to a moderated list by a list member will be passed to the list owner.
The list owner can then decide if the message is suitable for the list, and if it is, forward the
message back to the list. The message would then be sent to all the members of the list.
How do I move FTGate between two machines ?
This is how to move across machines (NT or 95 it doesn't matter).
1. Export the Floosietek part of the system registry on the source machine and place it
in the FTGate directory on that machine.
2. Copy the FTGate directory, spool directory and any other directories to the new
machine keeping the paths EXACTLY the SAME.
3. Merge the registry details into the second machine
4. start FTGate.
If you want to add the service, you should then install the lastest version over the new
machines installation to add any missing components.
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How do I get rid of the error code 6 messages in Windows NT
installation?
To fix the error code 6 problem you need to first make sure that you have
SP3 installed and then that the RAS modem data rate closely matches the
actual speed of the modem. We had the same problem when we configured the
modem for 115Kbaud when its only a 28,8 modem.
If you use a script to connect, then the Microsoft knowledge base says, that the error is
caused by a script not closing if it did not get a response from your ISP (this is the bug with
NT that will be fixed in service pack 4) i.e. the script waits for a response forever while the
dialler hangs up and tries to dial again.
You can fix the scripts to avoid the problem by adding "until 30" on the "waitfor lines".
If you do not have this, it will wait forever hence error code 6 the next time it tries to dial!
example script:
proc main
delay 3
transmit "^M"
waitfor "login" until 30
if $success then
transmit $USERID
transmit "^M"
waitfor "word" until 30
if $success then
transmit $PASSWORD
transmit "^M"
delay 8
endif
endif
endproc
How do I stop Windows trying to dial when I start my mail
client ?
Do the following: Control Panel, Internet Properties, Connection tab, uncheck
"Connect to the Internet as needed".
One of the problems, though, is you might need to
manually DUN your ISP each time you run Internet Explorer.
You will also have to check that outlook does not connect to the Internet itself by setting:
Tools->Services->Inetnet Mail->Connection Tab->"I use a LAN connection"
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How can I use FTGate to manage several domains ?
You can manage several domains with unique users by using a mapping. Say you have two
domains (sub1.domain and sub2.domain) and each domain needs mailboxes sales and
support.
First create 4 mailboxes:
sub1.sales
sub2.sales
sub1.support
sub2.support
Then add two mappings:
*@sub1.domain -> sub1.*
*@sub2.domain -> sub2.*
You can now handle two domains with multiple users.
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Contacting Floosietek
You can contact Floosietek using email, fax or post using the addresses shown below.
Product Support
FTGate product support is provided free to users of FTGate via email.
Before requesting support please make sure you have read the manual and the
information required is not present. You may not appreciate being told to read the
manual.
Product support is by email ONLY. Because of the time zone differences between
countries, we find this is the most efficient method of support. If you have a problem you
should contact support staff and include the machine specification - CPU, RAM, Hard
Disk Size, Operating System Version and any service packs installed. You should also
include a complete description of the problem and if possible include a debug log showing
the problem. This will greatly increase the speed at which support can be provided.
We would like to keep support free and thus would appreciate your effort in making this
possible.
Web Site
Full details of FTGate, current pricing and support issues are available from our web site
at www.floosietek.com.
Electronic mail
Webmaster : webmaster@floosie.demon.co.uk
Support : support@floosie.demon.co.uk
Sales : sales@floosie.demon.co.uk
Mailing Lists
FTGate users group:
This is a list for discussing the use of FTGate and other related items that may be of
interest.
To join the group, send a message to joinftgug@floosie.demon.co.uk.
FAX
+44 (0)1354 688426
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Postal address
Floosietek Ltd
6 & 8 Charlemont Drive
Manea
March
Cambridgeshire
PE15 0GA
England
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