Question 2 Information system literacy Definition The knowledge related to the use of an information system, which is usually embedded in a multi- process of tasks. The ability to take advantage of an information system depends not only the hard knowledge of the information system; but also the continuous evolvement of the system. Explanation Information systems literacy is knowledge of how and why data, information, knowledge, computer, and information technology are used by organizations and individuals. It includes not only knowledge of computer technology but also aspects of the broader range of information technology. Information systems literacy can involve knowledge of how and why people use information technology; knowledge of organizations, decision-making approaches, management levels, and information needs; and knowledge of how organizations can use information systems to achieve their goals. Thus, the key aspect of information systems literacy is knowing how to deploy information technology to help an organization achieve its business goals and to gain a competitive advantage. Example In general, knowing about various types of hardware and software is an example of computer literacy. Knowing how to use hardware and software to increase profits, cut costs, improve productivity, increase customer satisfaction, and improve management decision-making is an example of information systems literacy.