Curriculum Vitae
PERSONAL INFORMATION
Viet Duong
5A Rauhankatu as 39, FI-15110 Lahti (Finland)
+358417498167
duongducviet88@gmail.com
Sex Male | Date of birth 8 Oct | Nationality Vietnam
PREFERRED JOB
Marketing and Sales
WORK EXPERIENCE
04/2009–03/2010
Waiter
Mon Hue Restaurant, Ho Chi Minh (Vietnam)
-Prepare table with spoon, tissue, glass
-Take order for the responsible area (including 4 tables per waiter)
-Introduce and describe food, recommend and instruct guest with local food
-Process the bill and say good bye to visitor
04/2010–10/2010
Receptionist
Liberty Hotel, Ho Chi Minh (Vietnam)
Main activities:
Answering all incoming calls / emails and re-routing them to relevant parties
Meeting and greeting visitors ensuring they are signed in and inducted
Opening, distributing, collecting and taking the post
General administration duties, photocopying, filing etc
Dealing with any enquiries at the reception
Data entry onto internal systems
Reporting any problems to the office manager
Dealing with car park requests and hospitality requirements
Ensuring that the reception area is tidy and clutter free
Monitoring stationary stock and reordering when required
Operating a computer system and switchboard
Responsibilities: make sure the flow of Interdepartmental Communication going smothly
Department:
Marketing and Sales. Handle and archive the guest history, reservations, first impression data.
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Sometimes, we are ordered to conduct some survey for hotel service quality
Housekeeping. Check the room status, security concerns, and request for amenities and supplies
Food and Beverage. Relaying messages, accurate voucher information, posting of charges to guest
account
Banquet. Manage the information of scheduled events, and the history info of guest charges for
scheduled events
Controller. Prepare daily summary of financial transactions, financial data for billing, and credit card
ledgers
Security. Conduct and instruct guest for fire safety. Process quickly emergency communication
information and investigation of guest security concerns
Human Resources. process first screening for potential employees
10/06/2011–01/09/2012
Logisticians
HK Scan
Lemminkäisenkatu 48, Turku (Finland)
http://www.hkscan.com/portal/english/hkscan
HKScan is one of the leading food companies in Northern Europe.
Our main task is to supervise the flow of products in production, to make sure there is no congestion,
and to keep the logistics management the best efficiency.
We work as a team to assure the production following the production schedule. Sometimes, we have
some conflicts of how to solve the occurring problems. We have our own solution and everyone tries
to defend his idea. But we all know that we have to work toward a common goal. So we try to listen
and find out the best solution together.
09/2012–06/2013
Logistician
Suomen Transval Oy, Pakkasraitti 2 Tuusula (Finland)
http://www.transval.fi/briefly-in-english
Packing and industrial logistics services
Business or sector Third Party Logistics Supplier
06/2013–09/2013
Junior Audit Trainee
ANZ Corporation - The Australia and New Zealand Banking Group Limited, Ho Chi Minh (Vietnam)
- Input borrower application file data
- Verify the borrower identity information and personal debt information
09/2013–Present
Logisticians (Part-time Job)
HK Ruokatalo, Helsinki (Finland)
EDUCATION AND TRAINING
Bachelor’s Degree in International Business
Lahti University of Applied Sciences, Lahti (Finland)
International Marketing
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Curriculum Vitae
PERSONAL SKILLS
Mother tongue(s)
Vietnamese
Other language(s)
UNDERSTANDING
SPEAKING
WRITING
Listening
Reading
Spoken interaction
Spoken production
C2
C2
C2
C2
English
C2
Toefl IBT
Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2: Proficient user
Common European Framework of Reference for Languages
Communication skills
- Good communication skill. Gain from years of working at Liberty Hotel and Mon Hue Restaurant
- Able to perform multitask under pressure. Gain from years of working at Liberty Hotel and Mon Hue
Restaurant
- Able to listen, specify, and sum up the authorized task. And then doing exactly what has been asked.
For some tasks which go beyond my authority, I would like to communicate with my direct manager. If
the case is emergency case, I would take action immediately to limit the consequences. Gain from
years of working at Liberty Hotel and Mon Hue Restaurant, and HK Scan Oy
Organisational / managerial skills
- Leadership - gained through years of being administrators of VNYA (Vietnam Youth Association), the
second largest Vietnam Youth Association in Finland.
- Good team- leading skills gained as football captain of Lahti Student Football Club
Job-related skills
Leadership: Gained through years of working in Transval company
Team-work: Gained through years of working in HK company, Transval company, Etelä-Suomen
Sanomat company, and ANZ bank corporation
Computer skills
Microsoft Office (Word, Powerpoint, Excel)
ADDITIONAL INFORMATION
Brief about myself
I'm an outgoing, committed and responsible man.
I like traveling and have traveled about 13,14 countries around the world.
I'm from Vietnam and now studying in Finland.
My hobby is playing football and practicing martial art.
I also like spending time for jogging and photography.
In general, I love human and nature. I appreciate the nature beauty and the instinct beauty of human.
That's why I would love to have a job which can work and communicate with other people.
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