Curriculum Vitae PERSONAL INFORMATION Duong Duc Viet 5A Rauhankatu as 39, FI-15110 Lahti (Finland) +358417498167 duongducviet88@gmail.com Sex Male | Date of birth 8 Oct | Nationality Vietnam Brief about myself I'm an outgoing, committed and responsible man. I like travelling and have travelled about 13, 14 countries around the world. I'm from Vietnam and now studying in Finland. My hobby is playing football and practicing martial art. I also like spending time for jogging and photography. In general, I love human and nature. I appreciate the nature beauty and the instinct beauty of human. That's why I would love to have a job which can work and communicate with other people. PREFERRED JOB Marketing and Sales in Hospitality Industry WORK EXPERIENCE 04/2009–03/2010 Waiter Mon Hue Restaurant, Ho Chi Minh (Vietnam) -Prepare table with spoon, tissue, glass -Take order for the responsible area (including 4 tables per waiter) -Introduce and describe food, recommend and instruct guest with local food -Process the bill and say good bye to visitor 04/2010–10/2010 Receptionist Liberty Hotel, Ho Chi Minh (Vietnam) Main activities: Answering all incoming calls / emails and re-routing them to relevant parties Meeting and greeting visitors ensuring they are signed in and inducted Opening, distributing, collecting and taking the post General administration duties, photocopying, filing etc Page 1 / 3 Dealing with any enquiries at the reception Data entry onto internal systems Reporting any problems to the office manager Dealing with car park requests and hospitality requirements Ensuring that the reception area is tidy and clutter free Monitoring stationary stock and reordering when required Operating a computer system and switchboard Responsibilities: make sure the flow of Interdepartmental Communication going smoothly Department: Marketing and Sales. Handle and archive the guest history, reservations, and first impression data. Sometimes, we are ordered to conduct some survey for hotel service quality Housekeeping. Check the room status, security concerns, and request for amenities and supplies Food and Beverage. Relaying messages, accurate voucher information, posting of charges to guest account Banquet. Manage the information of scheduled events, and the history info of guest charges for scheduled events Controller. Prepare daily summary of financial transactions, financial data for billing, and credit card ledgers Security. Conduct and instruct guest for fire safety. Process quickly emergency communication information and investigation of guest security concerns Human Resources. process first screening for potential employees 10/06/2011–01/09/2012 Logisticians HK Scan Lemminkäisenkatu 48, Turku (Finland) http://www.hkscan.com/portal/english/hkscan HKScan is one of the leading food companies in Northern Europe. Learn to work as a team for the common goal. 09/2012–06/2013 Logistician Suomen Transval Oy, Pakkasraitti 2 Tuusula (Finland) Packing and industrial logistics services 06/2013–09/2013 Junior Audit Trainee ANZ Corporation - The Australia and New Zealand Banking Group Limited, Ho Chi Minh (Vietnam) - Input borrower application file data - Verify the borrower identity information and personal debt information 09/2013–Present Logisticians (Part-time Job) Page 2 / 3 Curriculum Vitae HK Ruokatalo, Helsinki (Finland) EDUCATION AND TRAINING Bachelor’s Degree in International Business Lahti University of Applied Sciences, Lahti (Finland) International Marketing PERSONAL SKILLS Mother tongue(s) Vietnamese Other language(s) English UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production Excellent Excellent Very Good Good Excellent Toefl IBT Communication skills - Good communication skill. At Liberty Hotel and Mon Hue Restaurant - Able to perform multitask under pressure. At Liberty Hotel and Mon Hue Restaurant - Able to listen, specify, and sum up the authorized task Organisational / managerial skills Job-related skills - Leadership as being administrators of VNYA (Vietnam Youth Association) in Finland as football captain of Lahti Student Football Club Leadership Gained in Transval company Team-work Gained in HK company, Transval company, Etelä-Suomen Sanomat company, and ANZ bank corporation Computer skills Microft Microsoft Office (Word, PowerPoint, Excel), PMS, POS Page 3 / 3