Duke Energy Corporation
Electronic Procurement Program
Key Contacts
Duke Energy is committed to making electronic procurement a positive experience for our suppliers.
Please refer to our Supplier Adoption Q & A, the Business Rules for Electronic Invoicing and other information
sources available on our website www.enporion.com/website/training.jsp. If you have additional questions,
please contact the appropriate reference number below:
Supplier Set-Up Issues
Enporion, Inc. is Duke Energy’s value-added supplier of eCommerce business solutions. The electronic
procurement software you will use is designed and maintained by Enporion. Any technical questions related to
the operation of their software should be directed to:
Enporion MarketSite Administration Team
SuppliersDUKE@enporion.com
813-864-8159
Order Manager Application Issues
Enporion has developed the Order Manager application unique to Duke Energy’s Suppliers needs and can
address how to best utilize the application to retrieve purchase orders and/or invoices.
Enporion Help Desk
helpdesk@enporion.com
813-864-8159
Business Related Issues
Questions regarding Duke Energy’s electronic purchase order and invoice policies should be directed to:
Duke Energy Supply Chain Help Line
supplierservices@Duke-energy.com
800-777-0005
Duke Energy
Accounts Payable Department
Revised 09/28/2009