Part III Management Information Systems (MIS)
Lecture Note 1
BC311 ระบบสารสนเทศเพือ
่ การจ ัดการ (Management Information System)
อาจารย์นา้ ทิพย์ ตระกูลเมฆี www.tapee.ac.th/numtip/course/BC311/
*** ไฟล์ *.htm (ให้ไปดูจาก net เองเนือ
่ งจาก SAVE ยาก )
อธิบายรายวิชา
ศึกษาลักษณะโครงสร้างของระบบสารสนเทศ
การวางแผน
การจัดการและการตัดสิ นใจในการพัฒนาระบบสารสนเทศทางธุ รกิจ
การบริ หารโครงการพัฒนาระบบสารสนเทศ
การจัดโครงสร้างของหน่วยงานสารสนเทศ
การนาระบบสารสนเทศมาใช้ในองค์กร การบริ หารงานและการประเมินผลระบบสารสนเทศ
วัตถุประสงค์ ของวิชา
1.ศึกษาเกี่ยวกับโครงสร้างและการวางแผนระบบสารสนเทศเพื่อใช้ในการตัดสิ นใจ
2.เรี ยนรู ้เกี่ยวกับการสร้างและพัฒนาระบบสารสนเทศเพื่อใช้ในองค์กร
3.เรี ยนรู ้การบริ หารงานและการประเมินผลระบบสารสนเทศ
หัวข้ อวิชา
Week 1 - Course Syllabus
Week 2 - ความรู ้เบื้องต้นเกี่ยวกับเทคโนโลยีสารสนเทศ
Week 3 - เทคโนโลยีคอมพิวเตอร์ฮาร์ดแวร์
Week 4 - เทคโนโลยีการสื่ อสารและการคมนาคม
Week 5 - เทคโนโลยีซอฟต์แวร์
Week 6- เทคโนโลยีฐานข้อมูล
Week 7- เทคโนโลยีอินเทอร์ เนต
สอบกลางภาค
Week 9 - ระบบสารสนเทศเพื่อการจัดการ
Week 10 - ระบบสารสนเทศเพื่อการจัดการด้านต่าง ๆ
Week 11 - การพัฒนาระบบสารสนเทศเพื่อการจัดการ
Week 12 - เทคโนโลยีสารสนเทศเพื่อการศึกษา
Week 13 - การประยุกต์ใช้เทคโนโลยีสารสนเทศในสาขาต่าง ๆ
Week 14 - ผลการทบของเทคโนโลยีสารสนเทศ
Week 15 – เทคโนโลยีสารสนเทศกับแนวโน้มในอนาคต
Lecture Note 2
“MANAGEMENT INFORMATION SYSTEMS”
http://business.alfred.edu/duserick/chapter.htm
Course Objectives:
1. Build a fundamental & theoretical foundation for Management
Information Systems
2. Investigate the major resources for information systems
3. Understand and use methodology for systems analysis
4. Review key factors in the management of information systems
5. Explore the impact of developing technologies on MIS
6. Recognize, evaluate & react responsibly to ethical dilemmas in the
Management of Information Systems
7. Continue development of computer competency
8. Explore the Internet
Lectures :
CHAPTER
CHAPTER
CHAPTER
CHAPTER
1.
2.
3.
4.
THE INFORMATION SYSTEMS REVOLUTION
THE STRATEGIC ROLE OF INFORMATION SYSTEMS
INFORMATION SYSTEMS, ORGANIZATIONS, & MANAGEMENT
COMPUTERS & INFORMATION PROCESSING
CHAPTER
CHAPTER
CHAPTER
CHAPTER
CHAPTER
CHAPTER
CHAPTER
CHAPTER
CHAPTER
CHAPTER
6. MANAGING DATA RESOURCES
7. TELECOMMUNICATIONS
8. THE INTERNET
9. REDESIGNING THE ORGANIZATION
10. APPROACHES TO SYSTEM BUILDING
11: MANAGING KNOWLEDGE
12. ENHANCING MANAGEMENT DECISION MAKING
13. INFORMATION SYSTEMS & CONTROL
14. ETHICAL & SOCIAL IMPACT
15. MANAGING INTERNATIONAL INFORMATION SYSTEMS
*** See files *.ppt in the directory /MIS/AlfredMIS/
Lecture note 3
Slides ประกอบหนังสื อของ Laudon
“Essentials of management Information Systems”
http://myphlip.pearsoncmg.com/cw/mpbookhome.cfm?vbookid=349
เลือกบทแล้วกดคลิก Go จะมีไฟล์ .ppt ให้ download
Lectures:
CHAPTER 1.
CHAPTER 2.
CHAPTER 3.
CHAPTER 4.
CHAPTER 5.
CHAPTER 6.
CHAPTER 7.
CHAPTER 8.
CHAPTER 9.
MANAGING THE DIGITAL FIRM *
INFORMATION SYSTEMS IN THE ENTERPRISE *
INFORMATION SYSTEMS, ORGANIZATIONS, MANAGEMENT, AND STRATEGY *
THE DIGITAL FIRM: ELECTRONIC BUSINESS AND ELECTRONIC COMMERCE
ETHICAL AND SOCIAL ISSUES IN THE DIGITAL FIRM
MANAGING HARDWARE AND SOFTWARE ASSETS
MANAGING DATA RESOURCES
TELECOMMUNICATIONS AND NETWORKS
THE INTERNET AND THE NEW INFORMATION TECHNOLOGY
INFRASTRUCTURE
CHAPTER 10. MANAGING KNOWLEDGE FOR THE DIGITAL FIRM
CHAPTER 11. ENHANCING MANAGEMENT DECISION-MAKING FOR THE DIGITAL FIRM
CHAPTER 12. REDESIGNING THE ORGANIZATION WITH INFORMATION
SYSTEMS
CHAPTER 13. UNDERSTANDING THE BUSINESS VALUE OF SYSTEMS AND MANAGING CHANGE
CHAPTER 14. INFORMATION SYSTEMS SECURITY AND CONTROL
CHAPTER 15. MANAGING INTERNATIONAL INFORMATION SYSTEMS
*** See files *.ppt in the directory /MIS/LaudonMISBook/
Lecture Note 4
CS276 IT Management and Business Strategy , SURREY
http://www.computing.surrey.ac.uk/courses/cs386/
Aim :
Information Technology (IT) has been heralded as having an impact that is on a par
with the industrial revolution. Within an organisation, IT can have a significant impact
on productivity, from the automation of communications through to business decision
support, production, sales and marketing. This module aims to relate the knowledge
gained by students about IT to how it can be effectively used in Information Systems
(IS), which organisations may use to improve efficiency and competitiveness.
Learning Outcomes :
At the end of the module students should be able to:






Explain how IT impacts upon organisations.
Analyse the necessity for IS in the management of modern, and increasingly
global, organisations.
Recognise that IT professionals need to understand how an organisation
operates in order to effectively apply technology to make the organisation more
efficient and competitive.
Explain how an organisation must change in order to successfully capitalise on
the use of IS and the consequent impact on organisational structure and
employees.
Identify how the benefits of using IS may be measured and assessed, and
contrast with existing practice.
Produce a plan of how IS may be implemented within an organisation to
provide competitive advantage.
Content :
The course is divided into the following areas:









The IS revolution: the advent of IT, its impact on organisations and its strategic
role.
Information, IS, organisations and business processes: what is information and
how can it be exploited?
Management and decision-making: what is a manager?
Managing data resources and managing knowledge: the management and
exploitation of information.
Redesigning the organisation with IS and enhancing management decisions:
how can IT be integrated into an organisation to exploit information and
improve process?
Management approaches to systems-building, assessment of system success
and failure: strategies for implementing IT systems and assessing their success
or failure.
Managing telecommunications and networks: the management of
infrastructure, e-mail, Intranets, the Internet, Extranets and electronic business.
IS security and control: how systems can be attacked and how systems can be
designed to be secure from attack.
Managing international IS, managing firm infrastructure and enterprise
systems.
Text Books :
Campbell, Stonehouse & Houston: Business Strategy, An Introduction. Butterworth Heinemann, ISBN 07506 4207 6
Laudon, K.C. & Laudon, J.P. (2002). Management Information Systems: Managing the Digital Firm, 7th Edition.
Upper Saddle River, New Jersey: Prentice Hall International, Inc.
Hannagan Tim, Management Concepts and Practices, Third Edition, 2002. Financal Times Management/Pitman
Publishing ISBN: 0-273-65189-7
IT Manager’s Guide to Business Strategy, Techrepublic, ISBN 1-931490-73-2, (www.techrepublic.com)
Lecture Notes :
Introduction
Information Systems in Organisations
Information Systems, Organisations, Management and Strategy
Enhancing Management Decision Making
Redesigning the Organisation with Information Systems and Managing Change
Managing Data and Information
Information Systems Security and Control
Managing International Information Systems
Case Studies:
Toromont Industries
University of Albion
'Healthlite Yogurt'
*** See files *.ppt in the directory /MIS/MISSurrey/
Lecture Note 5
Management of Information Systems
http://www.ltn.lv/~apsitis/class02/mis/
Aim
To give an introduction to Information Systems from a managerial
perspective. The main teaching methods used will be lectures and case
studies.
Concrete IT knowledge and skills
1. Various computer hardware items and their main technical
characteristics, human-computer interaction issues. [Oz, ch4].
2. Concepts of computing - bits, bytes, various digital formats for
documents, graphics and multimedia, the hierarchy of files and
directories. [Oz, ch4, ch8]. Ability to recognize various file types and
their characteristics, compute memory usage, write file paths, understand
file archivation and compression.
3. Operating system concepts - resource management and sharing,
multitasking. [Oz, ch5]. Ability to define heavyweight and lightweight
processes, understand the behavior of multithreaded programs, daemon
processes, services.
4. Software - generations/levels of programming languages, compilers and
interpreters, distributed programming, types of programming errors, [Oz,
ch5]. Ability to define various paradigms of programming, the notions of
external libraries, object-orientation and inter-process communication
techniques.
5. Networking - modes of communication (simplex/half-duplex/duplex,
synchronous/asynchronous, connection/connectionless, clientserver/peer-to-peer). Network hardware issues. Communication
protocols, the seven layers of the OSI model, [Oz, ch6].
6. Network hosts, IP and DNS addresses, TCP/IP protocol, clients and
servers, server ports, firewalls. Application protocols - Telnet/SSH, FTP,
E-mail, Web. [Oz, ch7]. Understanding the notions of host, port, network
traffic, the capabilities of various application protocols.
7. Data markup - HTML, XML, proprietary formats. Hypertext, data
definition schemes, encodings, Unicode. Ability to write simple
HTML/XML documents.
8. Databases - database models, RDBMS. Entity Relationship diagrams.
Database administration, database scheme (ERD) modification, setting
user permissions. Ability to write simple queries in SQL.
9. Representations of knowledge and metainformation. Inference engines
and other "intelligent" ways to extract information. Ability to use simple
and advanced search capabilities of Web search engines.
10. IS modeling techniques. Use-case models, static modeling (object
diagrams), dynamic modeling (sequence/collaboration diagrams). Ability
to design and to analyze simple UML diagrams.
11. Computer security. Various risks and addressing them. Security policies.
Cryptography and its application to various communication protocols.
Understanding of symmetric/asymmetric cryptography, public/private
keys, certification authorities, digital signatures and encryption
procedures.
Credit for the class
Your grade will be the total of the following:





Quizzes - 20% (about 10 quizzes costing about 2% each)
Group Case presentation - 10% (just one)
Group Project milestone discussions - 20% (every group participates in
discussions covering all three milestones)
Group Project and its ultimate presentation - 20%
Final exam - 30%
Groups organize by themselves or with a help of instructor, there are 2-3 students in
each group. Each group is responsible for one "Case study" and the Group Project and
its 3 milestones (see below). For any of these things all members of the same group get
equal grades.
Quizzes
Each quiz lasts 5-8 minutes, they contain multiple-choice questions or other
questions prompting short answers. If students miss the class, or if they arrive
too late to take a quiz, they do not get any credit. Grade is proportional to the #
of questions you got right.
Group "Case studies"
A group studies relevant literature about an IT topic (databases, accounting,
etc.) which is relevant for their project, they tell about it in class and hand in 35 page long report about the topic and also the printout of the presentation
slides. Grade depends on the quality and relevance of the case study itself (it
affects 50% of the "case study" grade) and the quality of the presentation (also
50% of the grade, it is lowered ). Case study should be handed in and ready to
present by the deadline. You lose 25% of the grade, if complete submission is
no more than one week late; and further 25% for every subsequent week.
Project milestones
A group gives a short presentation of the milestone and submits its project
directory by e-mail to kalvis@datapro.lv or uploads through the Web (this will
be indicated by the instructor). Grade depends on the quality of the project
description (50%), and the quality of the presentation (50%).
Group project (ultimate presentation)
Unlike the mostly "technical" talks of milestone presentations, the ultimate
presentation is "client-oriented". It is evaluated by the panel of all the people
which are present in the class. Certain evaluation criteria (to be announced)
account for 50% of the grade. Panel members also vote for the project as a
whole (every panel member has number of votes which is 1/2 of the total
number of projects being presented). Those who get maximum number of
votes, get another 50% of the grade for this item, others get proportionally less
than that.
Course Outline
This schedule is tentative and can be changed.
Class Date
Topics
Readings
1
2002- Course outline. Strategic role of IS. The notion of IS,
09-06 energy and information, data and information, synergy,
transformational effects of IS in organizations.
[Oz, ch12]
2
2002- Types of IS. Relating IS with different levels in an
09-13 organization.
[Oz, ch3]
3
(TBA) IS and processes in organizations. Final decisions on
[Oz, ch3]
group membership; each group chooses an alias (short
name of the group), and describes in 20 word abstract
the subject area of their project. Late submissions of
aliases and project abstracts will result in lowered
grade for the 1st milestone.
4
2002- Ethical, legal and social issues of IS. Privacy for
09-27 individuals, consumers, employees. Freedom of speech.
Intellectual property rights. Quality enforcement for ISs
and responsibility of IS workers. Security concerns and
cybercrimes. "Digital divide".
5
2002- Data processing hardware and operating systems. Parts of [Oz, ch4]
10-04 a PC, peripheral devices, wireless gadgets, various OSs,
compatibility issues. Human-computer interface. The
deadline of the first milestone.
6
2002- Software. Programming languages and IT development. [Oz, ch5]
10-11 Compilers, interpreters, API libraries, software
applications and tools. Interfaces of an application - CUI,
[Oz, all]
GUI, component approach. Software reusability.
7
2002- Data resources. File system, databases, data structures and [Oz, ch8]
10-18 their algorithms, time and storage requirements of various
data processing tasks.
8
2002- Telecommunications and Networks. Networking hardware, [Oz, ch6]
10-25 network protocols, IP addresses and DNS, email/FTP/Telnet etc., URLs, the HTTP protocol.
9
2002- Web technologies. Document markup, Web design, client- [Oz, ch7]
11-01 side/server-side technologies. Data representation through
XML. Web applications, e-commerce, data search and
metadata in Internet.
10
2002- Interorganizational and international IS. Web services. EDI [Oz, ch11]
11-08 and customized data exchange protocols. Deadline of the
group "Case study".
11
2002- Knowledge management. Artificial intelligence, data
11-15 mining, expert systems, metainformation and its models,
Semantic Web.
[Oz,
ch8,ch13]
12
2002- IS for managers. Decision support systems and like. The
11-22 deadline of the second milestone.
[Oz,
ch9,ch1213]
13
2002- IS planning and its development. Modeling a new IS.
11-29 Software development phases, waterfall model. Unified
Process and other methodologies of IS planning and
implementation.
[Oz, ch1415]
14
2002- IS acquisition and introducing into an organization.
12-06 Managerial issues when switching to a new IS. The
[Oz, ch16]
deadline of the third milestone.
15
2002- IS security. Security risks, guarding against data loss,
[Oz, ch17]
12-13 types of attacks, secure channels, cryptography, hash
functions, digital signatures, certification authorities and
certificates. The project presentation - tell about your
project
16
2002- Managing IS, quality control Organizing IS maintenance, [Oz, ch10]
12-20 process quality and product quality, ISO certification, IS
auditing.
About the Group Project
Ideas for this are taken, among other sources, from
http://socrates.berkeley.edu/~americ/c111/projects/overview.html and Rational Unified
Process (see http://www.rational.com/products/rup/index.jsp).
Literature
[Oz]
Effy Oz. Management Information Systems, 2nd edition. Course technology. 2000.
*** See files *.htm in htr directory /MIS/ITN/
Lecture Note 6 :
Management Information System
mis.ucd.ie/courses/misp914/
Lectures:
Chapter 1
Business Information Systems: An Overview
Chapter 2 First Mover/Follower
Chapter 3 Enterprise Resource Planning
Chapter 4 Information Technology in Business
Chapter 5
Chapter 6 Organising Information Systems and External Information Systems
Chapter 7 Organisation & Information
Chapter 8 Decesion Support Systems
Chapter 9 Planning IS
Chapter 10 System Development
Chapter 11 Buying Solutions
Chapter 12 Security and Control
-
Some current major issues
*** See files *.ppt in the directory /MIS/UCDMIS/
Lecture Note 7
Management Information System
www.ru.ac.th
Lectures:
Module I
Module 2
Module 3
Module 4
Module 5
Module 6
Module 7
Module 8
Fundamental of Information Systems
System Concepts
Information Systems in Organizations
Hardware: Input Processing, Output, and Storage Devices
Overview of Software
Starting Along the Information Highway
Organizing Data and Information
Information System in Business
*** See files *.pdf in the directory /MIS/MISRamkumhang/
Lecture Note 8
Management Information System
http://www.course.com/downloads/mis/oz/powerpoint_pres.cfm
Lectures:
Chapter 1 Business Information Systems: An Overview
Learning Objectives :
• Explain why information systems are essential to business
• Describe how computers process data into useful information for problem
solving and decision making
• Identify the functions of different types of information systems
• Describe how different information systems serve different levels within an
organization
• Evaluate how telecommunications and database technology can help
implement the goals of information systems
• Recognize the role of information technology in
e-commerce
• List major factors to consider when evaluating information systems and their
roles in organizations
• Identify major ethical and societal conflicts created by widespread use of
information systems
Chapter 2 Strategic Uses of Information Systems
Learning Objectives :
• Explain what business strategy and strategic moves are
• Illustrate how information systems can give businesses a competitive
advantage
• Identify basic initiatives for gaining a competitive advantage
• Explain what makes an information system a strategic information system
• Identify fundamental requirements for developing strategic information
systems
• Explain circumstances and initiatives that make one SIS succeed and another
fail
Chapter 3 Information Systems in Business
Learning Objectives :
• Identify various business functions and the role of ISs in these functions
• Explain how ISs in the basic business functions relate to each other
• Show how ISs of different business functions support each other
• Explain how information technology is used in the most common business
functions to make business processes more effective and more efficient
• Explain the notion of enterprise resource planning systems
• Identify business areas where information technology facilitates the work of
managers and knowledge workers
Chapter 4 Information Technology in Business: Hardware
Learning Objectives :
• List major components of a computer and explain their functions
• Explain how computers communicate
• Classify computers into major categories, and identify their strengths and
weaknesses
• Describe how computers have affected the development of business
• Define the most commonly used hardware terminology
• Identify and evaluate key criteria when deciding what computers or related
devices to purchase
• Explain the controversy regarding the health hazards of computers
• Evaluate hardware so that you can harness it to improve managerial processes
Chapter 5 Information Systems in Business: Software
Learning Objectives :
• Explain why professionals must keep abreast of software developments
• Enumerate the different generations of programming languages and explain
how they differ
• Explain the difference between application software and system software
• Compare the strengths and weaknesses of tailored software versus off-the shelf
software
• Cite the latest major developments in application and system software
• List characteristics that are important in evaluating packaged software
applications for business use
Chapter 6 Information Technology in Business: Telecommunications and Networks
Learning Objectives :
• Explain why successful managers must be familiar with telecommunications
concepts and terminology
• Describe the principles of communication within a computer system and
among computers
• Identify the major media and devices used in telecommunications
• List and explain the functions of different network layouts and the concept of
protocols
• Explain how telecommunications can improve operations in organizations
• Cite the latest developments in telecommunications media and transmission
speed
Chapter 7 E-Commerce: The Internet, Intranets, and Extranets
Learning Objectives :
• Explain how the Internet functions
• List the features for information exchange that can be conducted over the
World Wide Web
• Explain how the Web facilitates electronic commerce
• Explain basic business models on the Web
•
Chapter 8 Data and Knowledge Management
Learning Objectives :
• Explain the difference between traditional file organization methods and the
database approach
• Explain how database management systems are used to construct databases,
populate them with data, and manipulate the data to produce information
• Describe the different database models and the advantages and disadvantages
of each model
• Enumerate the most important features and operations of a relational database,
the most popular database model
• Illustrate how databases are changing business operations across industries and
what impact they might have on our personal lives
• Explain the concepts of data warehousing and data mining and their use in
business and give examples of their use
• Identify needs for knowledge storage and management in organizations
• Give examples of the ways in which knowledge is managed in organizations
Chapter 9 Managers and Their Information Needs
Learning Objectives :
• Explain the link between an organization’s structure and information flow
• List the main functions and information needs at different managerial levels
• Identify the characteristics of information needed by different managerial
levels
• Recognize the influence of politics on the design of, and accessibility to,
information systems
Chapter 10 Organizing Information Technology Resources
Learning Objectives :
• Describe the ways in which information technology personnel are deployed in
organizations
• List and explain the advantages and disadvantages of various personnel
deployments
• Explain the importance of collaboration between IS managers and business
managers, and describe the relationships between the two groups
• Contrast the advantages and disadvantages of charge-back methods for IS
services
• Describe career paths and responsibilities in the IS field
Chapter 11 Supply Chain Management and Global Information Systems
Learning Objectives :
• Explain the difference between vertical and horizontal markets
• Describe vertical and horizontal information integration among companies
• Articulate the differences between traditional and Web-based EDI
• Recognize the benefits of supply chain management systems
• Explain the role of global information systems
• Cite the legal, cultural, and other challenges to implementing international
information systems
Chapter 12 Decision Support Systems
Learning Objectives :
• List and explain the steps in decision making
• Articulate the difference between structured and unstructured decision making
• Describe the typical software components that decision support systems
comprise
• Describe the typical elements of geographic information systems
• Identify business situations in which decisions can be supported by geographic
information systems
Case Studies:
 Case1.pdf (bad file)
 Case2.pdf
 Case3.pdf
 Case4.pdf
*** See *.ppt and *.pdf files in the directory /MIS/MISozBook/
Lecture Note 9 :
School of Business
BSAD 556 TOPICS: MANAGEMENT INFORMATION SYSTEMS
http://dheise.andrews.edu/courses/MIS/laudon/index.htm
Instructor: David Heise
The textbook:

Laudon, Kenneth C. and Laudon, Jane Price.
Management Information Systems: The Digital Firm, 7th ed
List of Chapters
Chapter 1: The Information Systems Revolution:
Transforming Business and Management
1.1 Why Information Systems?
1.2 Contemporary Approaches to Information Systems
1.3 The New Role of Information Systems in Organizations
1.4 Learning to Use Information Systems: New Opportunities with Technology
Discussion Questions
Chapter 2: The Strategic Role of Information Systems
2.1 Key System Application in the Organization
2.2 Information Systems and Business Strategy
2.3 Using Systems for Competitive Advantage: Management Issues
Discussion Questions
Chapter 3: Information Systems, Organizations, and Business
Processes
3.1 The Relationship Between Organizations and Information Systems
3.2 Salient Features of Information Systems
3.3 How Organizations Affect Information Systems
3.4 How Information Systems Affect Organizations
Discussion Questions
Chapter 4: Information, Management, and Decision Making
4.1 What Managers Do
4.2 Introduction to Decision Making
4.3 Individual Models of Decision Making
4.4 Organizational Models of Decision Making
4.5 How Information Technology Has Changed the Management Process
Discussion Questions
Chapter 5: Ethical and Social Impact of Information Systems
5.1 Understanding Ethical & Social Issues Related To Systems
5.2 Ethics in an Information Society
5.3 The Moral Dimensions of Information Systems
Discussion Questions
Chapter 6: Computers and Information Processing
6.1 What is a Computer System?
6.2 The CPU & Primary Storage
6.3 Computers & Computer Processing
6.4 Secondary Storage
6.5 Input and Output Devices
6.6 Information Technology Trends
Discussion Questions
Chapter 7: Information Systems Software
7.1 What Is Software?
7.2 System Software
7.3 Application Software
7.4 New Software Tools and Approaches
7.5 Managing Software Assets
Discussion Questions
Chapter 8: Managing Data Resources
8.1 Organizing Data in a Traditional File Environment
8.2 The Database Environment
8.3 Designing Databases
8.4 Database Trends
8.5 Management Requirements
Discussion Questions
Chapter 9: Telecommunications and Networks
9.1 The Telecommunications Revolution
9.2 Components and Functions of a Telecommunications System
9.3 Communications Networks
9.4 Electronic Commerce and Electronic Business Technologies
9.5 Management Issues and Decisions
Discussion Questions
Chapter 10: The Internet: Electronic Commerce and Electronic
Business
10.1 The Internet: Electronic Commerce and Electronic Business
10.2 The Internet and Electronic Commerce
10.3 Intranets and Electronic Business
10.4 Management Challenges and Opportunities
Discussion Questions
Chapter 11: Redesigning the Organization with Information
Systems
11.1 Systems as Planned Organizational Change
11.2 Systems Development and Organizational Change
11.3 Overview of Systems Development
11.4 Understanding the Business Value of Information Systems
Discussion Questions
Chapter 12: Approaches to Systems Building
12.1 The Traditional Systems Lifecycle
12.2 Alternative System-Building Approaches
12.3 System-Building Methodologies and Tools
Discussion Questions
Chapter 13: Systems Success and Failure: Implementation
13.1 Information System Failure
13.2 Causes of Information System Success and Failure
13.3 Managing Implementation
Discussion Questions
Chapter 14: Managing Knowledge
14.1 Knowledge Management in the Organization
14.2 Information and Knowledge Work Systems
14.3 Artificial Intelligence
14.4 Other Intelligent Techniques
Discussion Questions
Chapter 15: Enhancing Management Decision Making
15.1 DSS - Decision-Support Systems
15.2 GDSS - Group Decision-Support Systems
15.3 ESS - Executive Support Systems
Discussion Questions
Chapter 16: Information Systems Security and Control
16.1 System Vulnerability and Abuse
16.2 Creating a Control Environment
16.3 Ensuring System Quality
Discussion Questions
Chapter 17: Managing International Information Systems
17.1 The Growth of International Information Systems
17.2 Organizing International Information Systems
17.3 Managing Global Systems
17.4 Technology Issues and Opportunities
Discussion Questions
Chapter 18: Managing Firm Infrastructure and Enterprise Systems
18.1 Managing IT Infrastructure and Architecture: Enterprise Computing
18.2 Managing the New IT Infrastructure
18.3 Enterprise Systems
18.4 Industrial Networks and Extended Enterprise Systems
Discussion Questions
See files *.htm in the directory /MIS/Andrews/
Lecture Note 10:
MIS 2403: INTRODUCTION TO DATA BASE MANAGEMENT – Spring 2004
http://www.clt.astate.edu/rsegall/lecture_notes61121.htm
Instructor: Dr. Richard Steven Segall
Required Texts:
1.) Hoffer, Prescott, & McFadden: MODERN DATABASE MANAGEMENT, Oracle Edition,
Sixth
Edition, Prentice-Hall, 2002. (ISBN: 0-13-061183-2)
[Comes with Oracle 9i CD-ROM Package in Brown Box that:
Includes set of 5 CD-ROMS: Oracle 9i Personal Edition Release 2 for Microsoft Windows
NT/2000/XP Professional (3 CDs) & Oracle 9i Developer Suite Release 2 for Microsoft
Windows NT/2000/XP Professional (2 CDs includes Forms Developer 9.0.2, Reports Developer
9.0.2, and Designer 9.02).]
2.) Pratt, Philip J.: A GUIDE TO SQL, Sixth Edition, Course Technologies, copyright
2003,
ISBN 0-619-15957-X.
Catalogue Description of Course: This course introduces the fundamental concepts and
implementation of the relational database system. The student will be exposed to SQL
methodology and Entity-Relationship (E-R) models.
Overview of Course: This is an introductory course on database management and its system
implementation techniques. It covers the structure of database management systems,
relational database theory, the structural query language (SQL), and database system
development and management using the industrial database system ORACLE 9i.
Outline of Lecture Topics:
Readings to be assigned from Hoffer, Prescott & McFadden (HPM): Modern Database Management and
Pratt: A GUIDE TO SQL, Sixth Edition include:
HPM Chapter 1: The Database Environment
HPM Chapter 2: Database Development Process
HPM Chapter 3: Modeling Data in the Organization
HPM Chapter 4: The Enhanced E-R Model and Business Rules
HPM Chapter 14: Object-Oriented Data Modeling
HPM Chapter 5: Logical Database Design and the Relational Model
HPM Chapter 6: Physical Database Design and Performance
HPM Chapter 7: SQL
HPM Chapter 8: Advanced SQL
Pratt Chapter 1: Introduction to Database Management
Pratt Chapter 2: Introduction to SQL
Pratt Chapter 3: Single-Table Queries
Pratt Chapter 4: Multiple-Table Queries
See files *.ppt in the directory /MIS/AstateDBMgmt/
และ student presentations ในไฟล์ *.ppt
Lecture Note 11 :
MIS 3413: ADVANCED DATA BASE CONCEPTS – SPRING 2004
http://www.clt.astate.edu/rsegall/lecture_notes611211.htm
Texts:
1.) Hoffer, Prescott, & McFadden: MODERN DATABASE MANAGEMENT, Oracle Edition,
Sixth
Edition, Prentice-Hall, 2002. (ISBN: 0-13-061183-2)
[Comes with Oracle 9i CD-ROM Package in Brown Box that:
Includes set of 5 CD-ROMS:
Oracle 9i Personal Edition Release 2 for Microsoft Windows NT/2000/XP Professional (3 CDs) &
Oracle 9i Developer Suite Release 2 for Microsoft Windows NT/2000/XP Professional
(2 CDs includes Forms Developer 9.0.2, Reports Developer 9.0.2, and Designer 9.02).]
2.) Pratt, Philip J.: A GUIDE TO SQL, Sixth Edition, Course Technologies, copyright
2003,
ISBN 0-619-15957-X.
Catalogue Description of Course: Continuation of MIS 2403 and extends the coverage of SQL
using a popular DBMS. Topics include client applications, object-oriented database
development, and data security. Prerequisite: MIS 2403 or equivalent.
Overview of Course: This is an advanced course on database management and its system
implementation techniques. It covers the implementation of databases and data
administration using advanced concepts in structural query language (SQL), and other
database software.
Outline of Topics:
Readings to be assigned from Hoffer, Prescott & McFadden (HPM): Modern Database Management
and
Pratt: A GUIDE TO SQL, sixth Edition, 2003 include:
HPM Chapter 9: The Client/Server Database Environment
HPM Chapter 8: Advanced SQL (More in-depth coverage)
HPM Chapter 10: The Internet Database Environment
HPM Chapter 11: Data Warehousing
HPM Chapter 12: Data and Database Administration
HPM Chapter 13: Distributed Databases
HPM Chapter 14: Object-Oriented Data Modeling (was covered in MIS 2403!)
HPM Chapter 15: Object-Oriented Database Development
Pratt Chapter 4: Multiple-Table Queries
Pratt Chapter 5: Updating Data
Pratt Chapter 6: Database Administration
Pratt Chapter 7: Reports
Other topics as time permits.
Grading Policy:
The course grade will be determined by the following:
Exam #1 (In-class & Take-Home):
15%
Exam #2 (In-class & No Take-Home): 10%
Exam #3 (In-class & Take-Home):
15%
Homework: 23% (Any Optional Class Presentations Scores from MVCH will be added to
Homework)
Semester Team Project (All Phases & Final Written Report & Team Presentation): 22%
Final (In-class & Take-Home):
15%
See files *.ppt in the directory /MIS/AdvDBMgmt/
และ student presentations ในไฟล์ *.ppt
Lecture Note 12 :
BARUC COLLEGE – CUNY
ZICLIN SCHOOL OF BUSINESS
Spring 2002, Dr. Abdullah Uz Tansel
CIS 9000: Information Systems for Managers
http://cisnet.baruch.cuny.edu/tansel/cis9000.html
Textbook:
Text (required): Laudon and Laudon: Management Information Systems (7th edition),
Prentice Hall, 2001.
Course Outline:
Session
Topic
Chapter
Jan. 28
Course Introduction. Formation of Project
Teams Introduction to Information Systems,
lecture notes in PowerPoint presentation
1
Jan. 30
Finalization of Project Teams. "How to
Approach a Case Study" An Epistemology of
Information Systems: TPS/ MIS / DSS Case
discussion: Modern Living (Available at the
end of this document) Lecture notes in
PowerPoint presentation
2
Feb. 5
Continue with chapter 2
Feb. 7
The Strategic Role of Information Systems (A
Firm-Wide View of Systems) Lecture notes in
PowerPoint presentation
3
Feb. 12
College closed
Feb. 14
The digital firm: Electronic commerce and
4
Electronic business Lecture notes in
PowerPoint presentation
Feb. 19
Computer Hardware Resources - Computer
Systems Architecture. General Components,
Multitasking, Multiprogramming,
Multiprocessing. Downsizing and the
Organization, Lecture notes in PowerPoint
presentation
5
Feb. 21
** Case - Sun Life's Maestro
Feb. 26
Software-- Machine Language Through 4GL.
Trade-Offs and Programmer Productivity.
Systems Software - General Functions. Offthe-Shelf (vendor) versus Custom Software,
HTML, XML, Lecture notes in PowerPoint
presentation
Feb. 28
** Case - Electronic Commerce at Air
Products
March 5
Database Management Systems A Advantages over 3GL Environment and
traditional file processing, Lecture notes in
PowerPoint presentation
7
March 7
Database Management Systems B Comparison of DBMS Models - Costs /
Considerations for DBMS Implementation
7
6
March 12 **Case: BroadVision (Written report
submission)
March 14 Telecommunications - LANs; Network
Design, Lecture notes in PowerPoint
presentation
8
March 19 Mid term exam
March 21 Telecommunications - Selection Criteria /
Organizational Impacts
March 26, 28 Spring recess
April 2
EDI and Connectivity, Electronic Commerce,
Transition to the Web, -
April 4
**Case: HE Butt Grocery Company (A)
April 9
Systems Analysis and Design, Structured
Analysis and Design, Representation
Methodologies, Alternative system building
methodologies, Lecture notes in PowerPoint
presentation
9
10
April 11
** Case: Providian Trust: Tradition and
Technology (Written report submission)
April 16
IT Feasibility Analysis – Tangible versus Less 11
Tangible. Impacts; Organizational,
Technological and Cost Feasibility, Lecture
notes in PowerPoint presentation
April 18
Systems Analysis and Design B - Interface
Issues, Implementation Design, MIS -Challenges and Issues. Organizational
Resistance to IS Change
April 23
** Case: Sothebys.com
April 25
Managing Knowledge, Lecture notes in
PowerPoint presentation
April 30
** Case: BAE Automated Systems (A) Denver International Airport
May 2
Decision Support Systems / Artificial
13
Intelligence. Business Applications of Expert
Systems & Data Mining, Lecture notes in
PowerPoint presentation **Case: - How ECommerce will Trump Brand Management
May 7
Contemporary Issues: Look and Feel; Security, 14
Privacy; Contractual Compliance, Restraint of
Trade, Globalization and Information
17
Technology
May 9
** Case: Rich-Con Steel
May 14
Social and Ethical Concerns Lecture notes in
PowerPoint presentation
11
12
**Case: - The New Meaning of Quality in
the Information Age
See files *.ppt in the directory /MIS/CunyISForManagers/
Lecture Note 13 :
University of Surrey
CS386 Managing Information Systems
http://www.computing.surrey.ac.uk/courses/cs386/
Content
The course is divided into the following areas:









The IS revolution: the advent of IT, its impact on
organisations and its strategic role.
Information, IS, organisations and business
processes: what is information and how can it be
exploited?
Management and decision-making: what is a
manager?
Managing data resources and managing knowledge:
the management and exploitation of information.
Redesigning the organisation with IS and enhancing
management decisions: how can IT be integrated
into an organisation to exploit information and
improve process?
Management approaches to systems-building,
assessment of system success and failure: strategies
for implementing IT systems and assessing their
success or failure.
Managing telecommunications and networks: the
management of infrastructure, e-mail, Intranets, the
Internet, Extranets and electronic business.
IS security and control: how systems can be attacked
and how systems can be designed to be secure from
attack.
Managing international IS, managing firm
infrastructure and enterprise systems.
Lecture Notes
Notes divided by topic (when available):
Introduction:
Information Systems in Organisations:
Information Systems, Organisations, Management and Strategy:
Enhancing Management Decision Making:
Redesigning the Organisation with Information Systems and
Managing Change:
Managing Data and Information:
Information Systems Security and Control:
Managing International Information Systems:
Case Studies:
Toromont Industries
University of Albion
'Healthlite Yogurt'
See files *.ppt in the directory /MIS/MISSurrey/
----------------------------------