UNIVERSITY MEDICAL GROUP
Position 302
Department Contact Information
Return Applications to: Molly Johnson, University Medical Group
S107 - 750 Bannatyne Avenue, Winnipeg, Manitoba R3E OW2
FAX (204) 786-2987 E-Mail: mjohnson@universitymedicalgroup.ca
Posting Information
Classification:
Department:
Clinical Office Assistant 1
Surgery
Hours of Work:
Wage
or Salary:
Start Date:
37.5 hours per week
Hourly 6-Step Scale Min. $15.99 to Max. $17.61
Section:
Orthopaedics (HSC and Pan Am)
Position:
Full-Time Permanent – up to
450 hours or
Two positions may be required
approximately 3 months
Applications to be Received by: 4 p.m. Friday, January 8, 2010
As soon as possible
Probation Period:
Qualifications
REQUIRED QUALIFICATIONS:
 High school education (Manitoba Standards) and Successful completion of a Medical Office Assistant Program
or equivalent;
 Ability to communicate effectively both verbally and in writing with patients and all levels of personnel within the
Department, as well as outside agencies;
 effective interpersonal skills for contact with patients, physicians’ offices, and staff;
 Computer knowledge and experience in Microsoft Office (Outlook, Word and Excel)
 Word Processing speed of 50-60 wpm with a high degree of accuracy;
 Ability to work independently and as a team member;
 Excellent planning, organizing and time-management skills;
 Ability to problem solve and use initiative to complete tasks in a timely and accurate fashion;
 Willingness to learn and take direction; and
 Ability to work in a fast-paced and sometimes stressful work environment.
ASSET QUALIFICATIONS:
 Experience working with hospital patient information systems or other computerized scheduling system;
 Related work experience in a clinical office or surgical office environment;
 Experience in coordinating calendars and booking Clinical appointments and O.R. procedures
 Basic knowledge of billing procedures;
 Experience with patient/client communication & reception duties;
 Experience in the collection of data and working with databases;
Representative Duties
Under the direction of the Manager of Physician Services, the incumbent will be trained in the provision of clinical
and administrative support in an Orthopaedic Surgery Office. Upon successful completion of both a training
program and the probationary period, the incumbent will be prepared and eligible to apply for ongoing opportunities
for advancement to a permanent Surgical Office Assistant (SOA) position.
Representative Duties and Responsibilities (SOA):
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Scheduling clinic appointments including consultation and follow-up appointments, arranging
investigations, and slating OR procedures;
Coordinating physician’s calendar with respect to meetings, clinics, and teaching sessions;
Triaging of telephone calls and reception duties;
Typing a variety of material related to administrative, patient care, research and teaching activities, as
required including processing of digital and/or manual transcription of patient correspondence;
Filing and processing the mail;
Basic billing procedures; and
Miscellaneous secretarial/clinical duties as assigned.
“We thank all who apply and advise that only those selected for further consideration will be contacted.