Ashley Nicole Matthews
PSC 9 Box 5107
APO, AE 09123
+49-170-9876-7522
anmotz@my.waketech.edu
Work Experience
Caresprings
Medical Records Coordinator
Eastgate, Cincinnati, OH
03/2013 - 01/2014
• Protect the security of medical records to ensure that confidentiality is maintained.
• Review records for completeness, accuracy, and compliance with regulations.
• Retrieve patient medical records for physicians, technicians, or other medical
personnel.
• Release information to persons or agencies according to regulations.
• Compile and maintain patients' medical records to document condition and treatment
and to provide data for research or cost control and care improvement efforts.
• Process patient admission or discharge documents.
• Plan, develop, maintain, or operate a variety of health record indexes or storage and
retrieval systems to collect, classify, store, or analyze information.
• Assign the patient to diagnosis-related groups (DRGs), using appropriate computer
software.
• Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information
by consulting with physicians or others or by participating in the coding team's regular
meetings.
• Train medical records staff.
• Manage the department or supervise clerical workers, directing or controlling activities
of personnel in the medical records department.
• Develop in-service educational materials.
Robins Federal Credit Union
Bank Teller
Warner Robins, GA
07/2012 - 03/2013
• Cash checks and pay out money after verifying that signatures are correct, that written
and numerical amounts agree, and that accounts have sufficient funds.
• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit
slips.
• Enter customers' transactions into computers to record transactions and issue
computer-generated receipts.
• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate
daily transactions using computers, calculators, or adding machines.
• Examine checks for endorsements and to verify other information such as dates, bank
names, identification of the persons receiving payments and the legality of the
documents.
• Count currency, coins, and checks received, by hand or using currency-counting
machine, to prepare them for deposit or shipment to branch banks or the Federal
Reserve Bank.
• Count, verify, and post armored car deposits.
• Prepare and verify cashier's checks.
• Monitor bank vaults to ensure cash balances are correct.
• Sort and file deposit slips and checks.
• Process transactions such as term deposits, retirement savings plan contributions,
automated teller transactions, night deposits, and mail deposits.
• Carry out special services for customers, such as ordering bank cards and checks.
• Identify transaction mistakes when debits and credits do not balance.
• Arrange monies received in cash boxes and coin dispensers according to
denomination.
• Resolve problems or discrepancies concerning customers' accounts.
• Receive mortgage, loan, or public utility bill payments, verifying payment dates and
amounts due.
• Explain, promote, or sell products or services such as travelers' checks, savings
bonds, money orders, and cashier's checks, using computerized information about
customers to tailor recommendations.
• Compose, type, and mail customer statements and other correspondence related to
issues such as discrepancies and outstanding unpaid items.
• Perform clerical tasks such as typing, filing, and microfilm photography.
Education
Cape Fear Community College
Associates in General Education
Wilmington, NC
01/2009 - 05/2011
Sinclair Community College
Associate of Applied Science
Health Information Management
Dayton, OH
08/2011 - 05/2015
Skills
• Proficient in Microsoft Word, Excel, PowerPoint, Access, and Outlook.
• 3M Coder experience
• Used fax/copier machine to send batches of requested medical records for insurance
appeals and other specified reasons.
• Excellent time management learned from having requested information completed by
deadline and having discharged records completed before delinquent.
• Assisted in providing requested information to auditors during a State Review for a
long-term care facility.
References
Ashley Woods
Cardiac Assistant Administrator
woods.ashley@yahoo.com
859-307-8710
Kailtyn Reeves
Marketing Communications Assistant
304-813-8752
Amy Thompson
Facility Manager
513-560-6388
Stephanie Rojano
Teller Supervisor
steph8912@yahoo.com
478-396-9335
Cincinnati Children's
Hospital
Cincinnati, OH
Priority Payments East
Coast
Atlanta, GA
Caresprings
Cincinnati, OH
Robins Federal Credit Union
Warner Robins, GA