CLASS: M.Com. C.A.
12N/341
St. JOSEPH’S COLLEGE (AUTONOMOUS) TIRUCHIRAPPALLI – 620 002
SEMESTER EXAMINATIONS – NOVEMBER 2012
TIME: 3 Hrs.
MAXIMUM MARKS: 100
SEM
SET
PAPER CODE
TITLE OF THE PAPER
III
2011
11PCC3113
ORGANIZATIONAL BEHAVIOR
SECTION – A
Answer all the questions:
Choose the correct answer:
20 x 1 = 20
1.
Elton Mayo was a
a) Professor of Harward Business School
b) Father of Management
c) Father of a Scientific Management
d) Father of Approach Management
2.
‘Super ego’ =
a) Thirst
c) Urges
b)
d)
Hunger and sex
Values
Theory ‘X’ leads to
a) Democratic leadership
c) Autocratic leadership
b)
d)
Laissez Faire
None of the above
Free-rein leadership involves
a) Close supervision
c) No supervision
b)
d)
Moderate supervision
None of the above
Organization culture
a) Environment
c) Caste
b)
d)
Religion
Beliefs
3.
4.
5.
Fill in the blanks:
6.
A study of the Culture and practices in different societies is called ________.
7.
The unique qualities of a person that differentiate him from others determine his ________.
8.
The word communication is derived from the Latin word ________.
9.
A free-rein leader is also known as a ________ leader.
10. The systematic application of the knowledge of behavioral science to bring about planned
change is what is called ________.
State True or False:
11.
OB is inter-disciplinary in nature ________.
12.
13.
14.
15.
Learning does not bring about a change in the behavior of a person.
Informal groups are officially created.
Referent power refers to the unique qualities of a leader that induce the followers to emulate.
Organizational culture does not reflect the values and beliefs of the employees of an
organization.
Answer in one or two sentences:
16.
17.
18.
19.
20.
Psychology
Values
Grapevine
Manager
Power
SECTION – B
Answer all the questions:
21.
22.
a.
5 x 7 = 35
b.
Define Organizational Behavior and state importance of OB.
OR
Explain the disciplines contributing to OB.
a.
Explain the term of Personality.
OR
23.
24.
b.
What are the characteristics of learning?
a.
b.
Explain the Maslow’s need hierarchy theory of motivation.
OR
Define a group and what are the characteristics of a group.
a.
What are the functions of a leader?
OR
25.
b.
Distinguish a leader from a manager.
a.
State the objectives of OD (org. Dev).
OR
b.
What are the characteristics of organizational culture?
SECTION – C
Answer any THREE questions:
3 x 15 = 45
26.
How are the Hawthorne Experiments useful in understanding organizational behavior?
27.
Discuss the various factors that influence the formation of attitudes.
28.
Explain the barriers to effective communicating suggest remedial measures.
29.
Discuss the different types of leadership styles.
30.
Discuss the various stags of the OD process.
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