CHAPTER 8 - LEADERSHIP IN MANAGEMENT NOTES
 Leaders see the big picture and never lose sight of their goal.
 Good leaders manage others by inspiring them.
 Good leadership is needed not only in the business world but in areas such as nonprofits, education,
and sports.
LEADERSHIP QUALITIES
 Leadership - taking a company and its employees in a direction based on a vision.
 Qualities of a leader ( Motivation, Confidence, Communication Skills, Integrity)
Motivation has three different components:
–Inspiring others
–Initiative (ability to act and make decisions without the help or advice of others)
–Having a goal
A true leader is motivated by a vision and uses it to inspire others.
Confidence - knowing what to do & taking action. A confident leader is also decisive.
Communication Skills
Being able to communicate and discuss employee issues helps leaders deal effectively with different
situations.
A leader must have good human relations. (Study of the way people interact in the workplace and how
communication can be improved.)
Good communication skills also involve a mentor. (Trusted counselor or guide.)
Leaders need to listen to people to be informed about what they are doing, and what their strengths and
weaknesses are.
Integrity
Adherence to a code of ethical values such as honesty, loyalty, and fairness.
Integrity is the most highly valued quality in a leader.
LEADERSHIP STYLES (Autocratic, Democratic, and Free-rein)
–Why do you think leadership styles vary? They are influenced by:
(Leader’s personality, firm’s culture, the work being done, the situation)
Autocratic Leadership
One person runs everything and makes all decisions without consulting others.
When they give orders they expect them to be obeyed without question.
Major Problem: Many people do not like to work for them.
Firefighters, combat troops, and police officers have autocratic leadership.
Democratic Leadership
Managers work with employees to make decisions.
Everyone meets, discusses a situation, and listens to each other’s opinion.
Democratic leaders still make the final decisions, but they might explain their reasons for making them.
Free-Rein Leadership (Also called Hands-Off Leadership)
Requires the leader to set goals for managers and employees and then leave them alone to get the job
done.
This style places trust and confidence in workers.
The leader delegates (give managers and employees the power to run things and make decisions).
Leadership in Teams
Self-managed teams – work groups that supervise themselves.
The use of self-managed team approach started in Japan and came to the United States in the 1980’s.
Advantages & Disadvantages of Self-Managed Teams
Advantages:
–More goal oriented than task oriented
–Team members have a chance to learn each other’s job and obtain new skills
–Team members learn to participate and cooperate
Disadvantage
–Some people do not have the skills and initiative to work together productively.
Academic Vocabulary
incline - to lean, tend, or become drawn toward
role - a function or part performed, especially in a particular operation or process
approach - the taking of preliminary steps toward a particular purpose
vision - an image or concept in the imagination
trend - a prevailing tendency or inclination
Conflict - competitive or opposing action of incompatibles
technique - a method of accomplishing a desired aim