Dr. Saketaram (Sam) Surendra
Seneca College, 1750 Finch Avenue East, Toronto, M2J 2X5
Tel: (416) 491 5050 Ext. 2429
Email: sam.surendra@senecac.on.ca
Web: http://people.senecac.on.ca/sam.surendra
Research on diffusion of Web technology based innovations & Videoconference
Education
2005
2004- 2006
1994- 2001
1998
1995
1990- 1993
1989- 1990
1973
1965- 1970
A+ Certification (Hardware).
Cisco Certified Network Associate (CCNA) – Both Academic and Industry licences.
Doctor of Education/ Computer Applications at University of Toronto, Canada, with research in
diffusion of Web technology based educational innovation.
Certified Microsoft Professional (MCP).
Certified Novell Netware Engineer (CNE).
Master of Information Science, University of Toronto, Canada, with research in Computer
Multimedia implementation and projects on the Internet.
Diploma in Computer Programming, Sheridan College, Oakville, Canada.
Certificate in Industrial Eng., National Productivity Council, New Delhi, India.
Bachelor of Engineering, University of Madras, India.
Managerial Skills
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Currently managing 90 students for their academic success in Information Technology courses using
Internet radio/ Web technology and face-to-face curriculum delivery.
Conducting Workshops in Computer Networking through Professional Development (PD) at Seneca.
As member of IT committee and process owner of Network committee in Ontario community college,
provided direction to the college’s success in introduction of state-of-art technology.
As systems manager in mainframe and PC-based network, developed integrated systems for
manufacturing and services sectors of the businesses.
Revived sick industrial units through management consulting.
Through teamwork and self-motivation, introduced many innovations in work/ businesses like all-in-one
time standards, standard module computer systems for key components manufacture in boiler
production, and curriculum delivery using Internet radio for colleges and communities.
Received appreciation/ merit letters for excellence in work all along my career as educator,
management consultant, systems development manager, and industrial engineer.
IT Knowledge & Skills
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DOS, Windows NT/ 2000, XP, 2003, Novell Netware 5.X, and UNIX/ LINUX.
ANSI C, Visual Basic, MS Office suite, and e-Business with Active server pages.
PC Hardware, Computer architecture, and CISCO routers & switches.
Multimedia applications, Telecommunications, and Networking.
Content generation for Web based training/ education using Blackboard.
Special Training
Leadership Training by The Academy, Maricopa, Mesa, AZ., US with a personality
style of low dominance & high steadiness.
Internet Server Installation.
IT conference in Houston/US.
UNIX/ LINUX, AS400, and RS6000.
Statistical Quality Control.
Telecommunications & Networking.
Productivity Services.
Computer Multimedia.
CISCO routers & switches
General Management, Behavioural
Science, Interpersonal Skills Development,
Public Speaking, Written Communications.
Automobile, Steam-Diesel-Electric
Locomotive maintenance.
Experience
2007Present
Teaching part-time.
Ryerson University, Toronto, Canada.
 Teaching A+ (Computer Hardware & Software)
1997Present
Teaching.
Seneca College of Applied Arts & Technology, North York, Ontario, Canada.
Professor of Computer Engineering.
 Teaching Networking using Windows XP/ 2003 & CCNA1 curriculum, Operating Systems
using UNIX/LINUX., Computer Programming using ANSI C / Visual Basic.
 Train students for Microsoft License Exam and CCNA1, curriculum development for
Networking and Computer Hardware courses.
 Course delivery in Blackboard software using Web Technology & videoconference.
1995- 2002
Part-time teaching.
DeVry College of Technology, Scarborough, Ontario, Canada.
Professor of Information Technology.
 Teaching Client-server computing, UNIX/LINUX, DOS, and Computer architecture.
 Networking using Novell Netware 5.X, and e-Business with Active Server Pages.
1990Present
Teaching and Systems Support – Full/ part-time.
Centennial College of Applied Arts & Tech., Scarborough, Ontario, Canada.
Professor of Information Systems and Computer Systems Support.
 Provided direction to the college for development of state-of-art IT solutions as a member of
the Information Technology Strategic Committee.
 Provided solutions for Centennial's telephone system and network RFP (request for
proposal) as process owner.
 Installed and maintained computer multimedia system using DOS, Windows3.1, Novell
Netware3.11, and more than 60 applications.
 Teach C-programming, Telecommunications, Data communications & networking, Systems
Analysis & Design, Internet applications, Web page creation using HTML., MS Office
(Word, Excel, Access, Power Point), WordPerfect, dBASE IV, LOTUS 123, Operating
Systems using UNIX/LINUX and DOS with 90% student success rate.
1991-1992
Part-time Systems Administration & Training.
ENCOM Information Systems, IBM Business Partner, Toronto, Canada.
 Installed and troubleshoot RS6000 (RISC System) and configured for multi-user and
multitasking UNIX software with WordPerfect, and Health applications. Provided user
support over modem for 50 hospital-clients all over Canada.
Project coordination/ management.
United Nations Regional Office for Asia and Pacific, Bangkok, Thailand.
Assistant Project Coordinator (Trade information).
 Assisted in the organization of international workshops on Trade Information.
 This $ 3 million project resulted in increased export trade in most of the 9 countries.
Systems Development, Documentation, Management Consulting & Training.
Board of Internal Trade and Aluminium Africa, Dar es salaam, Tanzania.
Systems Development Manager.
 Prepared computer feasibility report, developed systems, prepared procedures manual,
controlled the systems for 23 regional trading companies all over Tanzania.
Systems Development, Industrial Engineering & Consulting.
Bharat Heavy Electricals, New Delhi, India.
Deputy Manager/ Systems & EDP., Sr. Industrial Engineer.
 Developed the total integrated systems for boiler manufacture as a co-opted member of the
systems revamping committee. Developed time standards and procedures manual for boiler
manufacture. Revived sick industrial units through management consulting.
1988-1989
1985-1988
1971-1985
My strengths
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Exceed the expectations of my employer for the growth and development of the institution/ business through
innovation, teamwork and hard work, combining technology with people skill.
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