Syllabus ISE 515: Engineering Project Management Spring 2010 Tuesdays; 6:40pm to 9:20pm in OHE 100B Overview ISE 515, Engineering Project Management, is an introductory course in Project Management. There are no course prerequisites. However, the instructor assumes that each student has undergraduate-level competency of mathematics and probability and is capable of preparing professional papers and briefings in the English language. In this course we cover a myriad of project management topics, including: The Role and Future of Project Management in Industry Project Selection Criteria Project Proposals, Plans, Reviews and Final Reports Characteristics of Effective Project Managers and Project Team Members Conflict Management Organization Forms Planning and Scheduling Techniques and Analysis (including PERT and CPM techniques) Estimating and Budgeting Practices Monitoring Practices (Earned Value Methods) Total Quality Management and its role in Project Management Strategic Management and Project Portfolio Management Project Termination By our second session, students will be grouped into work teams and will be responsible for preparing six project deliverables: a written project proposal and an accompanying briefing, a written project plan and an accompanying briefing, a project interim report briefing, and a project final report briefing. Each of these deliverables will be graded using the following criteria and weight: Clarity (30%), Logic (25%), Persuasion (25%), and Presentation (20%). Most students won’t find the course material to be intellectually difficult. However, with over twenty-five years of experience, the instructor has learned that an important secret to project management success is learning how to think, act, and communicate in the role of a project manager. Many people in industry struggle in the project manager’s role for failing to heed this lesson. Consequently, this course emphasizes the application of knowledge, and not simply its collection and regurgitation. Instructors Professor: TA: Steve Benshoof Maryam Tabibzadeh Contacts: benshoof@usc.edu m.tabibzadeh@gmail.com For routine messages or questions, use either email or leave a phone message with the department office. For emergencies only, call Prof. Benshoof at (949) 285-3555. Office Hours: Benshoof: Tabibzadeh: 4:30pm to 6:00pm Tuesday afternoon in GER 205. (213) 740-5383 1:30pm to 3:30pm Thursday afternoon in GER 309. Rev B 3/6/2016 Textbook and Readings Project Management, A Managerial Approach, 7th Edition (earlier editions can be used at your risk) Authors: ISBN-13 Copyright: Meredith and Mantel 978-0-470-22621-6 2009 Class discussions will examine current issues of engineering project management; therefore, students are encouraged to read sources such as The Wall Street Journal, Fortune magazine, business sections of major newspapers, or internet news sources such as Yahoo News (one of my favorites). Attendance and Participation While formal attendance will not be noted, or graded, every student should understand that their learning success (and course grade) will be maximized by regularly attending class and participating in discussions. In addition, since group work is required, missing our sessions will not only affect your class experience but your fellow classmates’ experience as well. If you do miss a class, it is your sole responsibility to find out what materials were covered, what assignments were made, and what handouts you missed. Grading Your course grade will be a weighted score comprised of the following: Introductory Paper Project Deliverables (6) Peer Evaluation Midterm Exam Final Exam 5% 30% 15% 20% 30% In addition to an introductory and two major papers, there are four oral presentations (briefings) required, for a total of seven deliverables. Concerning the briefings, it’s preferred that the group speaker be on-site; however, with DEN technology, it’s quite feasible for the speaker to be off-site. All briefings should be between 10 to 15 minutes in length and be prepared in PowerPoint. Prior to class, all teams must have their briefings loaded into the DEN Blackboard system so that they can be promptly downloaded to the classroom computer’s desktop. The Peer Evaluation is an assessment of your participation and contributions to your team. Each student will prepare an evaluation, with a letter grade, for every member of his/her team. The instructor will combine all separate evaluations into one peer evaluation for each student. Indeed, one of the most important lessons you’ll learn from this course is how your peers feel about your teamwork. Past students have been both pleasantly surprised and appropriately humbled by this evaluation. Exam Dates There are two exams planned for this course, a Midterm and a Final. The Midterm is scheduled for 9 March 2010 and the Final is scheduled for 11 May 2010. Students will only be allowed to reschedule these exams in case of a family emergency. Rescheduling the Final Exam may also require a Dean’s approval. Be aware: personal events (e.g., weddings, birthdays, reunions, vacations, etc) are not regarded valid academic reasons for rescheduling exams and will not be seriously considered by either the instructor or the Dean. Work conflicts will be considered on a case-by-case basis. Distant DEN students will be required to coordinate any rescheduling directly with DEN staff. Internet Communication Do not assume that either your professor or TA will hold question/answer dialogues over email exchanges; likely, we will not. There are too many students in our class to offer each person that opportunity. If you have questions or concerns, which I hope you do, you’re encouraged to contact us during our scheduled office hours. Alternatively, we will post topics in the Discussion Board of the DEN Blackboard. If you have a question, post it there for everyone to read and we’ll respond as promptly as we can and for the benefit of the entire class. Rev B 3/6/2016 Distribution of Course Materials Students are not allowed to distribute class slides, hand-outs, exams or any other instructor-provided materials without the express consent and approval of the instructor. Any student caught violating this policy will be subject to USC disciplinary procedures. Academic Integrity The Viterbi School of Engineering adheres to the University's policies and procedures governing academic integrity as described in SCampus. Students are expected to be aware of and to observe the academic integrity standards described in SCampus, and to expect those standards to be enforced in this course. DEN students can find SCampus through the USC website. Students with Disabilities Any student requesting academic accommodations based on a disability is required to register with Disability Services and Programs (DSP) each semester. A letter of verification for approved accommodations can be obtained from DSP. Please be sure the letter is delivered to your instructor (or the course Teaching Assistant) as early in the semester as possible. DSP is located in STU 301 and is open 8:30am to 5:00pm, Monday through Friday. The phone number for DSP is (213) 740-0776. Rev B 3/6/2016 ISE 515 Course Schedule; Spring 2010 Session Date Subjects Readings & Homework Deliverables Due 1 12 Jan Introduction; Project Management Overview None None 2 19 Jan Strategic Management; Project Selection Models Chapters 1 and 2 3 26 Jan Project Manager; Project Organizations; Team Introductions Chapters 3 and 4 Essay: “Why I Feel Project Management Is Important” None 4 2 Feb Project Planning; Persuasive Proposals Chapter 5 None 5 9 Feb In-Class Proposal Briefings Chapter 6 Project Proposals (briefing and paper) 6 16 Feb Feedback on Proposals; Scheduling; Network Techniques Project Plans Chapter 8; 2, 4, 9 and 15 7 23 Feb Cost Estimation; Budgeting; Learning Curves Chapter 7 8 2 Mar In-Class Project Plan Briefings None Project Plans (briefing and paper) 9 Mar Midterm Exam None None 16 Mar Spring Break (extra credit opportunity) None None 10 23 Mar Review Midterm Results Total Quality Management 11 30 Mar Critical Path Methods; Project Progress Reviews Chapter 9 (problems 9-1, 3, 7, 12) Assigned Problems* 12 6 Apr Earned Value Measurement Chapter 10 (problems 10-2, 4, 8) Assigned Problems* 13 13 Apr In-Class Progress Reviews None Progress Reviews (briefing only) 14 20 Apr Project Control; Risk Management Chapter 11 None 15 27 Apr In-Class Final Project Reviews None Final Reviews (briefing only) 16 11 May Final Exam None Peer Evaluations Problems 8- Review for Midterm 9 7:00pm to 9:00pm Final Project Reviews Review for Final Exam Assigned Problems* Rev B 3/6/2016