CURRICULUM VITAE PERSONAL DETAILS Surname: Chewetu Mukupa First Name: Mercy Date of Birth: 08/06/83 Nationality: Zambian Marital Status: Married Driving License: Clean Drivers License Cell: +260 977 473 768/ 966001444 E-mail: mercy.chewetu@gmail.com Address: C/O Nicholas Mukupa ZNBC Alick Nkhata Road P.O Box 50015 Lusaka EDUCATIONAL QUALIFICATION 2013-2014: Currently pursuing a degree in Business Management at Zambia Centre for Accountancy (ZCAS). 2012: ABE Higher Diploma in Business Management. Key Modules Human Resource Management Organizational Behaviour Economics and Business environment Financial Account & Managerial accounting Marketing Policy, planning & communication Quantitative Methods for business management 2004: Trained for a Diploma In Journalism & Media Studies Mercy Chewetu Mukupa CV 1 Key Modules 2001: Broadcasting Journalism Media Law & ethics Newspaper Reporting Dominican Convent Girls High – Grade 12 (“0” Level Certificate) WORK EXPERIENCE May 2010-Nov 2012 Burco Zambia Ltd Position: Marketing & Sales Manager Duties include: Listening to customer requirements and presenting appropriately to make a sale Maintaining and developing relationships with existing customers in person, via telephone calls and emails Ordering of spare parts from HP Netherlands and making sure that they are delivered to the right clients Marketing the company and acting as a contact between the company and its existing and potential clients Achieving marketing and sales operational objectives and identifying marketing opportunities by identifying customer requirements. Liaising and networking with a range of stakeholders, e.g. customers, colleagues, suppliers and partner organizations Communicating with target audiences and managing customer relationships Identifying prospective clients in order to convert them into actual clients so as to grow the company’s profile, as well as to market the company and its products to new clients. To collect payments, make bank deposits and a Signatory to both bank accounts. Preparing payments to suppliers both local and abroad Mercy Chewetu Mukupa CV 2 Preparing salary schedule and paying out salaries and Identify staffing requirements Making accurate , rapid cost calculations and providing customers with quotations and invoicing in Pastel. Organizing and attending events such as conferences, seminars, receptions and exhibitions Managing all aspects of sales and delivering to the right clients. Sourcing advertising opportunities and placing adverts in the press. Maintaining and updating customer databases attending to clients queries and enquires Contributing to and developing marketing plans and strategies Monitoring competitor activity and selling Information Technology Consumables, support Agreements and computer hard ware and computer software. Reporting to the CEO and Writing weekly, monthly and annual reports. June 2008- May 2010 Burco Zambia Ltd Position: Marketing & Sales Executive Duties include: Marketing the company and acting as a contact between the company and its existing and potential clients Negotiating on price, costs, delivery and specifications with buyers and managers Attending to customer queries, sending quotes and invoicing in pastel Reporting to the Technical and Administration Manager and Writing monthly reports and meeting set targets Following up on payment and negotiating the terms of an agreement and closing sales Maintaining and developing relationships with existing customers in person, via telephone calls and emails Mercy Chewetu Mukupa CV 3 August - June Omni Africa 2007 - 2008 Position: Marketing & Sales Executive Duties Include: Marketing the company and acting as a contact between the company and its existing and potential clients Negotiating on price, costs, delivery and specifications with buyers and managers Attending to customer queries, sending quotes and invoicing in pastel Reporting to the Marketing Manager and Writing monthly reports and meeting set targets Following up on payment and negotiating the terms of an agreement and closing sales Maintaining and developing relationships with existing customers in person, via telephone calls and emails January- August Times of Zambia 2005-2007 Position: News Reporter Duties Include: Interviewing prominent people of Zambia and outside Zambia and attending public functions and meetings, press conferences and court cases in the interest of the public. Gathering News, following up serious issues affecting the nation. Convincing people to release information as to benefit the public. Writing detailed articles on different topics to educate the public. Covering assignments within and outside Lusaka. Research and writing stories on different issues and meeting deadlines Reporting to the Chief Reporter and News Editor Mercy Chewetu Mukupa CV 4 Language: Fluent in English with good writing skills, able to speak fluently Bemba, Nyanja. Computer skills: Pastel Evolution, Proficient in Microsoft Office (Word, Excel and Power point) and SKILLS AND ABILITIES Reading, Travelling Writing Cooking. PERSONAL QUALITIES Focused and result oriented, Diligent, Self Motivated, Obedient, Responsible, and Team Player. REFERENCES 1. Mr Enock Ngoma News Editor 2. Charity Nkula Administrator Assistant Times of Zambia US Embassy Box 30394 Cell: 097-7883129 Tel: 221695 Cell: 097-7813289 Lusaka Lusaka 3. Tengwera Muwowo 4. Francis Nsenje Admini Technical Lecturer Burco Zambia Limited Zambia Centre for Accountancy Lusaka Studies (ZCAS) Cell: 097-7729156 Cell: 0977495528 Mercy Chewetu Mukupa CV 5