Business Plan (Teamwork) BZC971 呂信儒 493920261 陳柏翰 496230112 林怡彤 495032379 許儷齡 495031210 林玉芳 495031600 張婕希 495032240 Folding bike Summary As the increasing of oil price and unstable economy, and the decreasing of parking lot and living space, folding bike seems to be a trend in the market. It is saving energy sources and money. And protecting the earth, and making the environment better. Folding Bike is a lifestyle of going and being human — transportation solutions for your life that are practical, affordable and fun. Our exciting line of folding bicycles is performance minded with an eye towards economy. We've packed in as much as we could into our folding bikes at a price to let everyone experience the joys of Citizenship. Folding bicycles are not specialty bikes, they're bikes with a amazing bonus – portability. Citizen Bike offers a great bicycle in a small, more versatile package. Folding bikes are ideal for storage and travel. Our foldup bikes are perfect for your RV, truck, boat and airplane. And also to just enjoy the amazing convenience and versatility of folding bikes for every day and every ride. Vision Because of the folding bike. Now the bicycle market is no longer traditional in the past. bicycle has change a lot; its market need, growing potential, sale quantity, and sharing rate are more steadily. And its price is not so expensive. We hope that we can achieve our product in market need, growing potential, sale quantity, and sharing rate are high; yet it price is low. Our target market and customers are not only in Taiwan but also in the whole global. We are going to positioning our brand and product in the international market for high-level brand. Market Analysis The overall market Now, the folding bike has already gradually substituted with the traditional-bicycle in the market. As the increasing of oil price and unstable economy, and the decreasing of parking lot and living space, folding bike seems to be a trend in the market. The market importance of folding bike are saving energy sources and money, protecting the earth, and making the environment better, etc. But the difference is that what company can let customers moving, with a suite of services to face consumers in practice, from the three levels of strategy, support, and service to meet consumer demand for the needs commitment of the product quality assurance, the company can get the high acceptability of customers and extend to the most market. Changes in the market Now the bicycle market is no longer traditional in the past. The function of bicycle should be more advanced at present and in the future. In the past, the bicycle is merely a bicycle; its market need, growing potential, sale quantity, and sharing rate are low. Now, bicycle has change a lot; its market need, growing potential, sale quantity, and sharing rate are more steadily. And its price is not so expensive. We hope that we can achieve our product in market need, growing potential, sale quantity, and sharing rate are high; yet it price is low. Market segments Every type of customers is all our entire service subjects. Depending on different characteristics, such as age, gender, personality, and living style, we develop different kind of folding bike to attract and satisfy the different clusters. Target market and customers Our target market and customers are not only in Taiwan but also in the whole global. Expect to enter international stage, we positioning our brand and product in the international market for high-level brand. Based on consideration of all aspects of competitiveness, we fast the pace of overseas distribution letting our product favored by overseas markets. In addition, in order to enter the international market, have to rely on the use of the most understanding of the situation of local talents in the overseas market to assist in the success of brands opening up overseas markets. In order to promote the work of international brand, we running a global perspective, sharing with members of the brand experience, and hoping to help more Taiwan brands onto the international stage. Customer characteristics Customers may want to save money and time, avoid be stolen, share riding pleasure with friends or family, like challenges, and do not like too much trouble. Moreover, they may like doing exercise so that beneficial to health. Customer needs and buying decisions At present, many people rent out or have no enough space, so having an ideal folding bike to transport can make their life more convenient. There is no doubt that low price and high function are what customer first buying decisions. But high security and portability are the first considerations to customers. Also, customers often take climbing performance, the convenience of using transportation to go out, riding distance, folding up small and light, moderate price, and good warranty into considerations. Besides, can fold quickly, easily good collection, with a variable-speed or electric function, complete after-sales service, and adhere the quality and taste to the product are important to customers’ buying decisions, too. Competitive Analysis Industry overview The industry’s high point, in terms of unit sales, was the so-called "bike boom" in the 1970s. The boom ended suddenly when the industry reached a rapid saturation point and did not have breadth of product choices to sustain sales levels. Today, the industry has a much stronger foundation, with an estimated 2,000 companies involved in manufacturing and distributing cycling products to retailers, and approximately 100 different bicycle brand names to choose from. A wider variety of product is being sold to a wider range of consumers than ever before. Since the "boom," no part of the bicycle has remained unchanged, with fundamental improvements in design and materials being the norm throughout the industry. Today’s quality bicycles are more comfortable than ever before, the components more function-specific and reliable, and new and exciting features are introduced regularly. This allows professional retailers many options to match the right bike to each consumer — male or female, big or little, frequent or infrequent rider, status-conscious or not. Changes in the industries There’s no clear route to cheating industrial death. Those companies that have survived technological challenges have in common some combination of perseverance, creativity, versatility and luck. Their precise strategies vary. Some made sweeping changes, and abandoned their original products entirely; others were able to endure by changing little but their marketing. 1. Small retailers are a major force in the bicycle business, accounting for more than half of the $3.5 billion in annual sales. But competition from discount stores and mass retailers is forcing many independent dealers to rethink the way they do business. Around 6,600 specialty bicycle dealers-most of them very small businesses-handle most of the higher-quality bicycles, those carrying price tags into the thousands of dollars. Discount stores and other mass merchants sell far more units but at much lower prices. 2. China Tax Change Will Hardly Affect Prices CHANGHUA, Taiwan (BRAIN)—China’s decision to give some tax relief to exporters will have little to no effect on bicycle prices, according to Bob Margevicius, Specialized’s vice president and a sourcing expert. “When you parse it down to what the net effect is, it’s tiny,” Margevicius said Friday.Bicycle Retailer reported Thursday that the Chinese government is increasing the export tax rebate on Chinese-made bicycles from 9 to between 11 and 14 percent. But Margevicius pointed out that the increase amounts to only 2 percentage points, to 11 percent from 9 percent, for whole bicycles and almost all parts and accessories. The exception is tires and inner tubes. The story noted that the rebate applies only to locally made components, not to the value of the entire bicycle. For example, a China-made bicycle that consists of 30 percent local content, the rebate would amount to only 0.6 percent of the total value. The change, effective Dec. 1, is part of a sweeping effort by the Chinese government to bolster its slowing export industries. The government awarded tax relief to some 3,700 products, accounting for more than one fourth of its exports. Primary competitors MERIDA Bikes The second largest bicycle producer in the world with well established production techniques offering the very best quality and value for money. The Merida Bicycle Factory was founded in 1972 and the Merida bike brand launched in 1986. They have won the Merida World Championships in 2003, 2004 & 2005 as well as Merida Olympic gold and silver medal winners in 2004. If you are looking for a REALLY good bike than you cant get better than Merida bikes, they are great value for money and offer a complete range to chose from. "Merida is one of the biggest players in the bike industry" This manufacturer produces for many brands including Specialized and Carrera to name but a few. Merida make quality bikes ranges include mountain bikes, trekking bikes, road bikes, kids bikes and more. Merida bike's prices range from ?49 up to many ?00.00s. Accell Group N.V. Accell Group is much more than a bicycle peddler. The company designs, produces, and markets a variety of bicycles, parts, and exercise equipment through a number of brand name subsidiaries. Targeting the mid to upper segments of the riding cognoscenti, the company's products include children's bikes, specialty touring and racing bikes, stationary exercise cycles, and various parts and accessories.... Bitech, Inc. Lance Armstrong to the contrary, Bitech would assert that it is about the bike. Doing business as Performance, Inc. and also known as Performance Bicycle and Performance Bike Shop, Bitech sells bicycles, bike parts, bicycling apparel, nutritional supplements, and accessories through stores in 15 states and through its Web site.... Columbia Manufacturing, Inc. Bicyclists have been sharing the road with Columbia for years. ColumbiaManufacturing has been making bicycles for nearly 150 years. Models include the Sienna, Thrust, and Impulse mountain bikes, the Intruder boys freestyle bike, and the Comfort and Classic cruiser bikes. Pacific Cycle, Inc. Don't tread on Pacific Cycle. Founded in 1983, it designs and markets bicycles and scooters under the DYNO, GT, InSTEP, Mongoose, Murray, Pacific Outdoors, Powerlite, Roadmaster, and Schwinn brands. It's also a top maker of bicycle helmets in the US. Its bikes are sold by mass merchandisers (Target, Wal-Mart), sporting goods chains (Dick's, The Sports Authority), and independent suppliers. Cannondale Bicycle Corporation Cannondale's lightweight products are heavyweights in the high-performance bicycle market. It is a leading maker of mountain, road racing, multisport, recreational, and specialty bicycles, most of them with aluminum frames. Cannondale also makes bicycle-related items, such as apparel, accessories, and suspension forks.... Easton-Bell Sports, Inc. Afraid your favorite athlete might take a knockin' on the noggin? Easton-Bell Sports (EBS) products can help soften the blow. A leading helmet maker, EBS caters to baseball, softball, football, hockey, cycling, and auto racing markets, as well as snow and motorcycle sports.... Giant Manufacturing Co., Ltd. Giant Manufacturing has peddled its way to the top of the bicycle industry. In 1980 it became the largest bicycle maker in Taiwan; today Giant Manufacturing is the largest bicycle maker in the world. It manufactures bikes for competition, exercise, recreation, and transportation.... Huffy Corporation Huffy has built a longtime business peddling bikes and other wheeled products to children. The company is best known for its all-purpose bikes, although its Micro Scooters and Playcenters play a big role in its products portfolio. Its Huffy, Micro, and Royce Union bikes include kids' bikes and tricycles, comfort cruisers, mountain bikes, and BMX racing bikes (which are bought from makers in Asia).... Specialized Bicycle Components, Inc. Specialized Bicycle Components didn't set out to make a museum piece, but the company's original Stumpjumper (the first mass-produced mountain bike) is now permanently parked inside the Smithsonian Institution. The 1981 introduction of the Stumpjumper established the company as a top-seller in bicycle shops, where it ranks up with other big manufacturers such as Trek, for high-end cycles.... SRAM Corporation SRAM keeps the wheels of change turning. The company makes and sells bicycle shifters, derailleurs, brakes, gear hubs, chains, rear shocks, and suspension accessories. Founded in Chicago in 1987, the company holds well over 90 patents for its innovative technologies.... Trek Bicycle Corporation Lance Armstrong's speedy treks through France have been good news for Trek Bicycle. The company is a top maker of high-end bikes, which it sells through independent specialty bike shops worldwide. Trek makes mountain, road, children's, tandem, police, and BMX bikes.... Dahon Dahon is a manufacturer of folding bicycles founded by David Hon, a former physicist, in 1982 — with headquarters in Los Angeles, California , an assembly factory in Taiwan and other factories in Macau and China. Several Dahon bicycles use a patented single hinge frame design, whereby the handlebar folds down and the frame hinge swings to the left, leaving the handlebar inside. Biggest sellers are the models with 16 or 20 inch wheels, but models are available with wheels from 12 to 27 inches. Models are available with derailleur or hub gear shifter, or both or none. Dahon factories also make folding bicycles for sale under other brand names including Ridgeback (bicycles) and the affiliated Yeah Bicycles. Birdy The Birdy is a folding bicycle designed by Riese und Müller. As of 2007 over 70,000 have been sold. Released in 1995, it was the first fully suspended folding bike. The ride is regarded as more sporty than the Brompton, thanks in part to a stiff single-piece aluminium frame with no hinge and road bike rider geometry. Some prefer its stiff suspended ride and rapid acceleration to that of a full sized bike. Bike Friday Bike Friday is a brand of folding bicycle made by Green Gear Cycling, Inc. of Eugene, Oregon. (Cyclists often refer informally to the company itself as "Bike Friday" or the "Bike Friday company."). It is a well-known brand in travel bicycles made in the United States, largely through word of mouth. Opportunities 1. Due to the recession, more and more employees ride their bikes to work instead of driving. And the folding bicycle is right a good instrument for them. 2. The boom of cycling around Taiwan contributes to the purchase of bike. 3. Riding bike now becomes a manner to spend leisure time on weekends. 4. The market hasn’t got to the saturation point. Threats and risks 1. Giant and Merida have large part of the market in Taiwan. 2. The movement of folding bicycle is unsteady. Strategy Key competitive capabilities Folding bike can be fold up and it can not occupy the space, you can put it inside your house to avoid to be stolen. It is convenience to everyone not only students but also office works. We can even put it in the luggage, and it also can carry into MRT and trains. If we went travel around Taiwan, it may be the best choice for us to ride it. By response in reducing carbon activities, people try to substitute motorcycles and cars for folding bike because of its handy function. Folding bike is advantageous to environment protected. Key competitive weaknesses Because of folding bike can fold up to small-scale, it may weak in the structure, it can’t ride in the long way. And the joints of the folding bikes are so complex that we should always have to maintain it to avert it become rusty. Folding bikes are a little expensive comparing with formal bikes, so it is not everyone can afford it. Implementing strategy We can using advertisements to publicize the capabilities of riding folding bike. Especially give some activities in the race by folding bike. For instances, we hold a race to encourage people join it by folding bike, make more and more people try to contact with it. And it is also catch many stranger’s eyes in the folding bike. To give another way, we can also made some posters on promoting “The activities in reducing carbon and retrenching source”. Try to emphasize the convenience which folding bikes are and create many kinds of bikes’ price that everyone can effort it. The product services is also an important way to attract people purchasing it and raise up the buying desire. Products / Services Products Tri-BZC Bike Weight: 10 kgs Frame: 7000 Series Aluminum Drive Train :Kevlar Greaseless Belt Drive (up to 50,000 miles) Wheels: Alloy 16" Rim Brakes: Disc Brakes Speeds: Single Speed Folded Size: 45" x 20" x 9"(114cm x 51cm x 23cm) Grip: Gel Bottom Bracket: Welded Luggage Rack: Plastic or Alloy new option Weight Limit: 100 kgs Height Limit: 153cm – 193cm BZC-A1 Frame 20" folding AL 7005 Alloy Fork High-tensile steel Headset Threaded 1" Rims Alloy 20" Hubs Alloy nutted 28° Tires Kenda 20x1.75 Spokes 14G Stainless 28° Front Derailleur N/A Rear Derailleur Shimano TY18SS Shifters Twist, 6 Speed Chain KMC Z51 Crankset Alloy w/40T & Chainguard Bottom Bracket VP-B32 Freewheel Shimano 11-28, 6 Speed Pedals Foldable right side Seatpost CP 400mm Saddle BZC Comfort Handlebar 600W x 100H, Black Stem Steel, Black Grips Krayton Brake Levers Alloy Brakes Alloy Linear Pull Color Liquid Chrome Frame Size 1-size Extras Bell, fenders, kickstand, carrier Services Welcome to the BZC Folding Bike Service center. Here you'll find answers to your technical questions, help with packing your Folding bicycle, and information on getting things fixed. Q: What is the BZC warranty policy? A: The BZC does not warranty frames, forks or parts damaged from use, misuse, crashing, racing, jumping, stunt riding, improper maintenance, neglect etc. For more information, please read BZC Warranty Policy If you're a consumer and have a warranty question, take your bicycle and sales receipt to your authorized BZC bicycle dealer for evaluation. If you're a BZC Bicycle Dealer and have a bicycle warranty question, please complete our on-line bicycle warranty form If you're a BZC Parts Dealer and have an issue with a Parts Order (missing, damage or incorrect merchandise), please complete our on-line-line parts order descrepancy form Q: I lost my /never received an owner’s manual. Can I get one on-line? A: Yes, we have a PDF version of the BZC Owners Manual now available on-line. Click here to download Q: I have an older BZC bicycle and would like more information about it. Where can I spend endless hours researching history about my great BZC bicycle? Q: I want to purchase a bicycle on eBay, but I would like to know more about it. What can I do? A: E-mail the seller. The seller, not BZC, has intimate knowledge of the bicycle he is selling. We may have made the bicycle originally, but we don't know the size, condition, mileage, year it was purchased, if it was ridden off a cliff, if it was in Hurricane Katrina, if it's stolen, if it was once ridden by Paris Hilton, etc. Please do not call, we cannot help. Compare the bicycle you're looking at with a similar bicycle for comparison. One point to mention, proper fit is crucial. As with shoes--if they don't fit--you'll never wear them. Q: How do I set-up or adjust my suspension bicycle? Can I contact the shock manufacturer directly? A: BZC recommends checking with the suspension manufacturer for the best and latest set-up and maintenance information. Q: How can I fold my “Folding” bicycle? A: Folding bicycles are relatively simple to fold, Click here for PDF instructions. A: I need images and/or logos for my website or advertisement. Q: You may right click on any image on this site and place on your shops website or in print ad. The links to the logos are on this page. Just to the right. Marketing & Sales Marketing Strategy There are two key elements which can help our company to stay sustainable development in the society: The first one is that we sell our product only through the virtual channel. Instead of communicating our customers by front shops, we choice to talk with them though the internet. In this way, we can help our company to save more cost from the physical shop stores. So, we can achieve a sustainable competitive advantage on the pricing. The second one is that we will hold more of the routine folding bike exhibition and activities to connect our products with our customers. People who want to know our product can just search on the net or come to join our activities. This is our niche market which is different from the present market to compete on the price. We are going to use the way to bring more customers, enforcing our exposure rate, helping our customers to have more activities with others and creating the extra profits from the product. This strategy can be seen as to back up the drawbacks from our first marketing strategy. However, we highly value the profits from our customers after they buy our products and we take seriously on the relationships between our products with our customers. We always value customer satisfaction to be the way that our company can be sustainable development. Sales Tactics Since we highly recommend our customers to buy our product after they satisfied with it. And, we emphasize on the utility for our customers after their consumption. We are not going to give every effort to tell how good of our product is. Instead of promoting our products, we choice to let our customers to experience it and join our activities. Through those hidden commercial, we help them to recognize our product. We tell them to know our product first and then let them have time to think about it whether this product suit for them. Instead of finding our consumers, we try to let them go to find us. However, we still have some promotion plans for our products such as to sale our products combing with our activities and pay in advance plans. In summary, we are not actively to do it but we are still making effort on it in other ways. Advertising/ Promotions Although the above have already mentioned some of our promotion plans, here are some more examples about how we are going to do for the future plans: Retune work *Through the printed media *Routine activities ( Cycling around the island / yr ) Special events *Folding bicycles experience riding *Quick folding activities *Traditional festivals biking *Biking group dating activities Other activities *Sponsoring non-profit organization In summary, our company sales not only the bicycle but also those activities. Through those activities, we are doing the advertisement. We want to give an impression for our customers that we are not going to sell our products simply for the profit or making money. We do need money, of course, but we just make it in a reasonable way. We are going to let them enjoy our activities events and to give them to haves a more convenient lifestyle. So, we are selling the entertainment and our business spirit which is “Life more easy, Life more healthy”. And, that's our marketing strategy.