IMPERIAL COUNTY CLASS TITLE: NETWORK ADMINISTRATOR BASIC FUNCTION: Under the direction of the IT Manger, performs a variety of technical duties by providing technical support for local area networks (LANs) and wide area networks (WANs); administers, evaluates and modifies network systems to assure proper security and operation; resolves technology problems and provides for network enhancements; provides technical support and assistance to network customers; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS: Incumbents work under general supervision and perform professional-level networking duties such as designing, implementing, supporting and troubleshooting LANs and WANs; assist in providing training and technical work direction to subordinate staff. ESSENTIAL FUNCTIONS: Performs a variety of activities related to the analysis, installation, programming, application and troubleshooting of networking systems and related equipment for County needs. Coordinates information and resources to assure proper and timely installation, maintenance, modification and repair of network systems, equipment and devices. Administers, evaluates and modifies network systems to assure proper security and operation; monitors and inspects projects to assure accuracy, completeness and compliance with County technology and proper adaptation with existing systems. Provides technical support and assistance to network customers; participates in answering and directing questions and concerns from County personnel, departments and internal department inquiries; assists field technicians with installation, network connection and other technical issues as required. Performs a variety of preventive security monitoring activities; evaluated systems for unnecessary or unsafe activities and develops solutions to avoid exposures; identifies and corrects errors and performance flaws; performs regular backups of operating systems to assure adequate network information availability. Participates in a variety of other assigned activities such as developing and maintaining procedural manuals, flow charts and diagrams. Designs, implements, monitors and maintains enterprise networks using LAN/WAN internetworking technology, including network protocols and management systems, using diagnostic tools. Configures, installs, operates and maintains network hardware, appliances, software and related CPS March 2008 Network Administrator - Continued Page 2 servers. Works with data circuit providers to install, configure and troubleshoot circuits. Evaluates and recommends network hardware and related hardware and software. OTHER DUTIES: Perform related duties as required. KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: Current network related technological developments/trends. Network systems, protocols and security. Principles, practices and methods of WAN/LAN networking including fiber-optic and copper cable systems, data circuits, routers, switches, hubs, network operating systems, network appliances, firewalls and security. A wide range of computer and networking software and hardware systems and related technologies. Installation, configuration and maintenance of personal computers networks and/or related hardware and software. Computer/network systems infrastructure requirements and standards, security systems, applications, procedures and techniques. Interpersonal skills using tact, patience and courtesy. Oral and written communication skills. Information and Technical Services Department strategic direction and goals. ABILITY TO: Perform a variety of activities related to the analysis, installation and troubleshooting of networking systems and related equipment for County needs. Analyze and assess computer/network architecture requirements, determine optimum, costeffective solutions and make recommendations. Plan, develop, coordinate and support multiple projects. Coordinate information and resources to assure proper and timely installation and maintenance activities. Provide training, technical support and assistance to network customers. Design, develop and implement new networks or network modifications and design solutions for network problems and malfunctions. Perform assigned work duties in an accurate, timely and professional manner. Understand and follow directions and attain goals. Comprehend information and instructions concerning work duties and answer questions regarding assigned tasks. Stay abreast of emerging and changing technologies and adapt to changing technology and Constraints. Work effectively with others including those of diverse perspectives and possess strong interpersonal skills such as listening, speaking, advisory, mediation, reconciliation and consensus building. Maintain positive working relationships and communicate effectively, both orally and in writing, CPS March 2008 Network Administrator - Continued Page 3 with resource managers, customers, vendors, peers, subordinates, other government agencies and the public. Foster a spirit of teamwork and advocacy when meeting with staff and members of departments. EDUCATION AND EXPERIENCE: Any combination equivalent to: graduation from high school supplemented by college-level course work in computer science or related field and five years of experience in the installation, maintenance and repair of network systems. LICENSES AND OTHER REQUIREMENTS: Valid California Class C Driver’s License. WORKING CONDITIONS: Indoor work environment. Driving a vehicle to conduct work. Dexterity of hands and fingers to operate a computer keyboard, work with hand tools. Hearing and speaking to exchange information. Seeing to read a variety of materials and view a computer monitor. Sitting or standing for extended periods of time. Lifting, carrying, pushing or pulling heavy objects as assigned by the position. Bending at the waist, kneeling or crouching. Reaching overhead, above the shoulders and horizontally. Climbing ladders, towers. HAZARDS: Working at heights, 30’ and above. CPS March 2008