MFI Appraisal and Recommendation Report Telephone: (0343) 499303 Name of MFI : KOPERASI KREDIT SAWIRAN Address : KM 6 Nongko Jajar, Kabupaten Pasuruan Fax: ; Mobile Phone: e-mail: Contact Person: Kokok Budianto MFI at a Glance Legal Status : Cooperative Years in Operation : Since 1997 Vision and Mission : Vision: To create a financial services institution that is professionally managed in accordance with the values and principles of the cooperative. Mission: To improve the quality of life and welfare of members. Year # of Staff # of Loan Officer # of Active Borrowers # of Branches ROA ROE Total Assets (IDR '000) Institutional Factors Operational (Max 40%) Grade Des-03 15 5 925 5 0,09% 0,48% 10.145.847 Year Des-04 15 5 1.054 5 1,19% 5,93% 12.996.723 Key Weaknesses 1. Saving and loans insured by Daperma, an internal Credit Union 1. Accounting manual is outdated and some inconsistencies in accounting methods exist 2. Standard Operating Procedures for Loan Operations are not available 3. MIS does not have the capabilities to produce reports to support future growth or back up data; Some reports prepared manually 4. No disaster contingency plan has been established 5. Weak control over documents pertaining important customers information and no proper security measurement for use of computers 6. No internal control function or audit program 7. Weak supervisory board 2. Supported by Asian Cooperative Credit Union, Bangkok 28 % 31 % Projected 2006 18 7 1977 6 1,64% 9,17% 29.910.952 Key Strengths 1. Fast increase in cooperative members resulting in ongoing increase of equity Financial Performanc e (Max 50%) Des-05 16 5 1.365 5 2,04% 9,62% 20.177.089 2. Administrative and financial support from the Pusat Koperasi Kredit (secondary cooperative), Jawa Timur East, Malang 3. Low non-performing loans; high capital adequacy ratio, good structure of assets; high percentage of loan portfolio compared to total assets 1. 50% of loan portfolio disbursed to corporations 2. Credit analysis methods very simple, lacking sufficient information 3. Loan loss reserve is inadequate and not in accordance with BI or CGAP standards 4. System to allocate certain expenses to TP (branch-service point) and cost of funds borrowed by TP have not been established. This has resulted in an inaccurate presentation of TP’s profit and loss account report 5. High yield gap 4. Good profit trends, and high return on equity Strategy and Funding needed (Max 10%) 1. Cooperative continues to develop business, to increase total members and equity 6% 1. Cooperative does not have a medium term (3-5 year) business plan 2. Cooperative regarded as model to other MFIs Composite Grade C (65 %) Comment of the result: Adequate institutional performance, with some institutional deficiencies Loan Recommendation: IDR 2,5 billion; terms : 3 Years, installment every 3 months Appraisal team and date: MHA,WH, RNM, 26 May 2006 Jl. Kemang Selatan I No.3, Bangka | Jakarta Selatan 12730, Indonesia | tel 62.021.719.4948 | fax 62.021.7179.0907 Version 3.2 as 3/6/2016 MFI Appraisal and Recommendation Report I. KEY PERFORMANCE INDICATOR HIGHLIGHTS 1. Operational Performance 2. Financial Performance A. Profitability Ratios B. Asset/Liability Management (* Adjusted figure: see table 2.3.) C. Portfolio Quality D. Efficiency Ratio Ratio PAR (>30) NPL Loan Loss Reserve Des-03 16,27% 4,21% 0,00% Year Des-04 12,65% 2,69% 0,81% Des-05 14,15% 2,07% 1,42% Ratio Financial and Operating Expense Ratio Operating Expense Ratio Loan Officer productivity Des-03 25,40% 7,27% 185 Year Des-04 23,45% 7,07% 211 Des-05 23,78% 6,72% 273 Total portfolio per loan officer (IDR '000) 1.521.123 2.097.081 3.532.728 Capital Adequacy, Cost of Funds, Debt to Total Asset & Debt to Total Equity Portfolio at Risk Aging Distribution 90,00% 5,00 80,00% 4,50 4,00 70,00% 12,00% 10,00% 3,50 60,00% Debt to Equity 3,00 50,00% 2,50 40,00% 8,00% 6,00% 2,00 4,00% 30,00% 1,50 20,00% 1,00 10,00% 2,00% 0,50 0,00% 0,00% 2003 2004 Capital Adequacy Ratio Debt to Total Asset Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 2005 2003 2004 2005 31 - 60 days 61 - 90 days 91 - 120 days Cost of Funds Ratio Debt to Equity 1 - 30 days 2 > 120 days MFI Appraisal and Recommendation Report PAR, Write-off Ratio, Rescheduling and Refinancing per Outstanding Portfolio 12,00% 18,00% 16,00% 6,00% 120,00% 9,62% 10,00% 100,00% 14,00% 12,00% 4,00% 10,00% 3,00% 8,00% 6,00% 2,00% ROA, ROE 5,00% PAR>30 DAYS Recheduling per Outstanding Portfolio 7,00% Yield Gap, ROA, ROE, OSS 2,00% 0,00% 0,00% 2003 2004 80,00% 5,93% 6,00% 60,00% 4,00% 40,00% 2,04% 4,00% 1,00% 8,00% 2,00% 1,19% 0,48% 0,09% 20,00% 0,00% 0,00% 2005 2003 Adjusted Write-off Ratio Rescheduling per Outstanding Portfolio PAR > 30 days 2004 ROA Income and Expense Distribution ROE 2005 Yield Gap OSS Clients per Staff, Client per Loan Officer Portfolio per Loan Officer 100% 80% 300 60% 250 40% 200 20% 150 4,000,000 3,500,000 3,000,000 2,500,000 2,000,000 1,500,000 1,000,000 500,000 - 100 0% 2003 2004 Interest and fee income from loans Income from investments Income from other finance-related services 2005 Banks' loan interest expense Interest and fee expense Loan loss provision expense Salaries & benefit expense General & Administrative Expense Other Expense 50 Dec-03 Dec-04 Dec-05 Personnel productivity Loan Officer productivity T otal portfolio per Loan Officer (Rp000) Asset Composition Other longterm assets 0% Other shortterm assets 0% Liability and Equity Composition Net Fixed assets 8% Additional capital 5% Cash and due from banks 5% (Loan loss reserve) 1% Paid-in equity from shareholders 14% Loans: subsidized 0% Loans: commercial banks 24% Savings Accounts: compulsary 0% Savings Accounts: voluntary 22% Other shortterm liabilities 2% T otal loan portfolio 86% Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 Current year surplus (deficit) 2% T ime deposits 31% 3 MFI Appraisal and Recommendation Report II. BACKGROUND The Credit Cooperative, Sawiran (Kopdit Sawiran), hereafter called Kopdit, is located 6 km from Nongkojajar. Kopdit was established in 1989 as a cooperative for the employees of Sawiran Retret House and sponsored by Father (Romo) Willy CDD, the Leader of Sawiran Retret House. Initially, the formation of the cooperative was only to serve the employees of the Retret House and was established by 20 founding members. In 1998, Kopdit began accepting people from outside the Retret House as members. The Kopdit Sawiran is a cooperative with the overall goal of strengthening the local economy, improving the peoples’ small businesses through the membership of a cooperative, building a collective saving fund, and disbursing financial assistance thereby improving the welfare of the members. The cooperative was founded in the community and eventually gained the support of the Santo Yoseph College Foundation, Malang chaired by Father (Romo) Willy CDD. Father Willy is now appointed as the Senior Advisor. At the early stages of the formation of the cooperative, Santo Yoseph College provided assistance in the form of funds for pre-opening expenses, human resources and other utilities. Based on the articles of incorporation of the Kopdit, the Board of Governance will be appointed in the annual members meeting for a term of 3 years. As of March 2006, a new Board of Governance and Board of Supervisors was just appointed. To date, Kopdit has expanded their activities through establishing 4 additional branches (TPTempat Pelayanan). III. FINDINGS: OPERATIONAL PERFORMANCE 1. Institutional Analysis. Inst: 4 Max : 5 Officially, Kopdit Sawiran is a cooperative based on the Revised Cooperative Deed and approved by the Department of Cooperatives, Small and Medium Enterprises of the Republic of Indonesia, no 2/PAD/KDK.13.14./VIII/2000 dated August 10, 2000. Kopdit currently has 387 members divided into 12 groups. Father Willy continues to play a major role as the generator and advisor in the Kopdit. Membership of the Kopdit is open for everybody regardless of economic and social status, ethnic group, religion, race and gender, even though the Kopdit was initially formed by the Catholic community. Neither the Kopdit Basic Rules and Regulations nor the Institutional Policies mention a vision or mission for the institution. Only the Articles of Incorporation state that the objective of the Kopdit is to improve the welfare of the members and the families, to strengthen the economy and businesses of the members, and to conduct the Kopdit activities in line with sound economic principles. Since 1998, Kopdit has had a relationship with Puskopdit (secondary cooperative). Puskopdit provides and coordinates training and technical assistance, short term financing assistance and facilitates intercooperative financial assistance for cooperative members. The relationship between Kopdit and other cooperatives and credit unions in East Java has been excellent. Kopdit is regarded as a model cooperative. Currently, the Kopdit is helping to develop and improve itself as an advisor to the 25 other credit unions and Cooperatives, including Credit Union Paroki Nganjuk, Credit Union Paroki Rembang, Credit Union Keuskupan Banjarmasin, Credit Union Lestari Wonosobo dan Credit Union Sapu Lidi Yogyakarta. Kopdit has not developed relationships with any international NGO outside the existing affiliation (ACCU). 2. Governance Inst: 3 Max : 5 As a Kopdit, full authority and ownership lies with the members and decisions are made at members meetings. The members meeting is conducted minimum once a year or if the situation dictates, the meeting may be held more than once. The members meeting exists to appoint, assign, elect and terminate one or all members of Board of Supervision (BOS) and Board of Governance (BOG), in accordance with the Kopdit basic rules and regulations. Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 4 MFI Appraisal and Recommendation Report The basic function of the Board of Supervision is to exercise supervision of the implementation and to ensure that the policies and management of the Kopdit are appropriately carried out. The function of the Board of Governance is to manage the institution and business, representing the institution externally, including legal proceedings, on behalf of the institution in a court of law and be responsible to the members through the General Annual Members Meeting. The Board of Governance delegates the day-to-day management of the institution to the General Manager, who is appointed by the Board. The Board of Governance and Board of Supervision are listed below: No. 1. Name Drs. Sugeng S 2. Sugondo 3. 4. 5. Susilo Mukti Maria Tatik 6. Drs. Sutikno 7. Devi Ika Position Chairman (Ketua) Vice Chairman (Wakil Ketua) Secretary (Sekretaris) Treasurer (Bendahara) Chairman of the Board of Supervision (BOS)(Ketua Pengawas) Secretary (Sekretaris Pengawas) Member of the BOS (Anggota Pengawas) Haji m. Iksan S.Pd Qualifications University Graduated, (Sarjana, Pengajar) Lecturer (Pengajar) Lecturer. Lecturer (Pengajar) Business (Pengusaha) University graduated and Lecturer (Sarjana, Pengajar) University graduated and Lecturer (Sarjana, Pengajar) University graduated and civil servant (Sarjana, Pegawai Negeri) Management meetings between the Board of Governance and the management are conducted once a month. In general, the meetings’ agendas include discussions on the policies of Kopdit, the progress of the institution, problem loans, and legal and human resources issues. Minutes of meetings are prepared. The General Meeting of Board of Governance (BOG), Board of Supervision (BOS) and Management are conducted once every 3 months to discuss the progress of Kopdit, problem loans, issues and the findings of BOS inspection. Most of the members of BOG have backgrounds in education; the members do not have any experience or capability in the field of finance, banking or law. Even so, they have a strong commitment to improve and to develop Kopdit as an independent institution. The BOG does not interfere the day-to-day operations of Kopdit. The members of BOS, in general, do not have sufficient knowledge and experience in this field. The BOS prepared a one-year working plan and schedules for inspection which were approved by the Annual Members Meetings. The application and distribution of SHU Funds (Sisa Hasil Usaha–Net Profit) is decided in the Annual Members Meeting. A certain amount of the Net Profit (SHU) is allocated to the general reserve account to strengthen the equity and to the reserve account as a provision for credit risk. Inst: 3. Management Team 4 Max : 5 The Kopdit Sawiran management team is: No. 1. 2. 3. 4. 5. 6. 7. Name K. Budianto Setya Edi Heri Susanto Widi Hatmanto Suharianto Budi Daniel Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 Position General Manager –Kopdit Sawiran Manager TP(Branch) Sawiran Manager TP(Branch) Tosari Manager TP(Branch) Kepanjen Manager TP (Branch)Capang Manager TP(Branch) Pakis Assistant for Internal Audit (Main function is as Loan Officer in Kepanjen Branch (TP) Qualification Sarjana Filsafat 5 MFI Appraisal and Recommendation Report The management team is headed by Kokok Budianto, General Manager, a university graduate with extensive experience attending various cooperative programs and trainings. The other members of management team were educated in local universities and have been working with the Kopdit for more than 5 years. The team is strong, solid, and fully understands financial and operational conditions, challenges and opportunities facing Kopdit. These matters are routinely discussed in the monthly management team meeting. The composition of the team is quite complete, with clear accountability and control, and the capacity to support growth in the future. There also a small management team in every TP (Tempat Pelayanan – Branch), which serves as a back up to implement the policies defined by the management team at the Kopdit level. Any policy decision will be made in accordance with the written policy & procedures and all decisions made are documented. 4. Organizational Structures Inst: 3 Max : 5 The structure of organization is quite complete and shows a clear line of accountability, responsibility and authority as well as defined position descriptions. The locations of the TPs are quite strategic and effective and Kopdit has a plan to open a new TP in Dinoyo, Malang and Ngadisari, Pasuruan. Officially, the office of the General Manager is in Sawiran, and he supervises five TPs. Each TP is headed by a manager. The General Manager is assisted by three assistants for handling internal audit, promotion & training and credit. Under the TP’s manager, there are two functions, i.e. credit & marketing and opperations. From January 2006 to May 2006, Kopdit recruited an additional 7 staff, making the total number of staff, including the General Manager, 22. Seven of them are assigned as Loan Officers. The delegation of authority to the managers are related to credit approvals, while the authority to approve expenses is limited to and in line with the needs and approved budget. Each TP is treated as a profit center unit and maintains a separate balance sheet and income statement which are consolidated monthly. The policies and procedures are standardized and applied throughout the TPs. 5. Product and Services Savings Inst: 4 Max : 5 Kopdit has two main products, saving and loans. Each product has a variety of sub products. The types of savings are as follows: 1. 2. 3. 4. 5. 6. Basic saving and compulsory saving (monthly dues): These saving accounts are considered as equity. Daily interest savings A (Sibuhar A): Non Kopdit member saving account – may be deposited and withdrawn any time. Daily Interest saving B (Sibuhar B): Kopdit member saving account – may be deposited and withdrawn. If the account holder has a loan with Kopdit, this saving account will be treated as collateral & non-interest bearing, and may not be withdrawn until loan is fully paid. Daily interest saving D (Sibuhar D): Non-member saving account. Siaga Saving: This is a long term saving account (5 to 25 Years), and may not be withdrawn until maturity. Treated as equity. Time saving /Deposit Time: Deposit for 1, 3, 6 and 12 months. Each member must have basic and compulsory (monthly dues) saving accounts. Those are the Kopdit’s capital accounts. Beside these, Kopdit has other saving accounts which are also treated as equity accounts, the basic saving and compulsory savings (monthly dues) accounts for extraordinary members (member below 15 years of age) Loan types are as follows: 1. 2. 3 4. 5 6. General type of loans : Emergency loans : Productive loans : Vehicle loan : Korporasi loan : Housing loan : For business/working capital. For emergencies such as school fees For purchasing car or motorcycle Loan disbursed to other cooperatives and corporations, larger loans For purchasing houses Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 6 MFI Appraisal and Recommendation Report 7. 8. 9. Siaga Loan Multi purpose loan Other party loan : : Kopdit provides loans not only to members but also to non-members. Interest rates charged to non-member are higher than those to members. Non-members do not have the right to receive profit sharing (SHU). In accordance with the articles of incorporation of Kopdit and the regulations issued by the Department of Cooperatives, Small and Medium Enterprises, Kopdit is only allowed to provide loans to members and candidate member or member of other cooperatives. The services rendered to customers are of good quality. The loan process is fairly fast. Decisions on loans can be obtained within 2 days to one week. Kopdit also provides pick-up cash and delivery, not only for saving transactions but also for loans office hours is flexible. Customers may deposit or withdraw cash any time, as long as the employees are available, or by appointment. Savings and Loan products are described below in the following table: Savings: Name of Product Sibuhar A Sibuhar D Sisuka Active savers 1006 1089 28 Average Term Daily Daily Monthly Average Balance (IDR’000) 1,209,543 281,729 226,000 Effective Interest Rate 8% 8% 12% % of Clients 47 51 1 % of Total Savings and Deposits 11 25 60 Loans: Name of Product # of Active Client General loans 892 13 38 Korporasi loans Housing loans Amount (IDR’000) Effective Average Max Interest Rate 8,430 185,000 27% p.a. 542,231 38,577 1,000,000 150,000 27% p.a. 27% p.a. Required Guarantee Motor vehicle, Land & Building Land & Building Land & Building Days to Receive % of Clients %of Portfolio 7 days 75 42 7 days 7 days 1 3 40 8 The total amount of General Loans is Rp.8 billion, or 41.9% of the total portfolio in April 2006. The loans were extended for working capital, trading, service industries, home appliances, house renovation, education, agriculture, chicken breeding and poultry etc. The tenor of the loans is up to 48 months. Loans extended to finance agriculture businesses and chicken breeding & poultry are paid at the harvest time. The management is aware of the risks related to loans extended to farmers; therefore Kopdit requires additional collateral from the borrowers. Kopdit also extended large amount of loans to Korporasi (cooperatives & companies), up to Rp.8.2 billion or 42.5% of the total portfolio as of April 2006. All large loans are secured with collateral in the form of land or buildings. These loans were booked with approvals from BOG and BOS and reported in the Annual Members Meeting. ACCU introduced a program to empower low-income people called CUMI (Credit Union Microfinance). In this program, ACCU provided financing for the costs of training, administration and staff to monitor the progress of the program while Kopdit extended loan funds from its own sources. This program was discontinued due to the high cost involved. For customers located in more remote areas, Kopdit provides a transfer and clearing service through Bank Central Asia (BCA) E-banking. Kopdit joined the Dana Perlindungan Bersama (Daperma), a kind of internal credit union for life insurance, for which it secured a loan with maximum refund of Rp.35 million which also provides benefits of maximum Rp.20 million for savers. Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 7 MFI Appraisal and Recommendation Report Inst: 3 Max : 5 6. Clients and Social Performance As of April 2006, Kopdit had1463 members and 1262 candidates for membership spread across 5 TPs. All were located in the District of Pasuruan and the District of Malang and is surrounding areas. Total borrowers are 1365, consisting of members and non-members located in the villages areas and/or in the vicinity of Pasuruan and Malang. Average loan amount per member is around Rp.12 million, distributed in the economic sectors of home industries, dairy farms, local transportation services and vegetables growing farmers. In TP Tosari, 90% of the borrowers are vegetables farmers. The biggest number of savers and borrowers of these sectors are micro entrepreneurs. It is the Kopdit’s intention to penetrate into the market where the biggest number of small and micro businesses are and, at the same time, attract new members. Kopdit is also very active in initiating and sponsoring the social activities in the villages within the districts to increase members. Although Kopdit has discontinued the CUMI (Credit Union Microfinance) program sponsored by ACCU, Kopdit still continues to provide loan for amounts smaller than Rp.1 million. Inst: 7. Market Trends and Competition Name of Institution Commercial banks 1 Bank Rakyat Indonesia 2 BPD Jatim 3. Danamon Simpan Pinjam BPR 4 BPR-BPR Cooperatives, NGOs, etc. 5 Koperasi Susu Indonesia 6 More or less 20 units of Koperasi Simpan Pinjam 4 Max : 5 Key Products* Interest + Fees Est. Market Share Location Loan Loan Loan 21(effect) 21(effect) 21 (flat) n/a n/a n/a All Districts Nongko Jajar and Malang Nongkojajar and Malang Loan 23 (Flat) n/a Surrounding Malang dan District of Pasuruan Loan Loan 24(Effect) 24 (flat) n/a n/a Nongko Jajar All Districts Market: The Kopdit’s market is the area surrounding the district of Pasuruan and Malang and dominated by agribusinesses, trading, services, home industries, and micro entrepreneurs. Residents of the area are economically active. Although the Kopdit has a strong position in the 3 TPs and the others are developing, there are still many areas that have not been tapped by Kopdit. A few of them do not have any financial institutions, like cooperatives, BPR, BMT or commercial banks. Kopdit is now concentrating on areas that have less financial institutions to increase market shares and the number of members. Potential areas for Kopdit to expand include Nongkojajar, District of Tutur, Gunung Kawi, Kepanjen, Turen, Kalipare and Pakis. The area that Kopdit maintains a major share of the villages surrounding the TP Tosari, in which there are no other financial institutions available. In addition, by end of 2006, Kopdit plans to open a new TP in Ngadisari. Competition: Surrounding the Kopdit TPs, there are more or less 20 Simpan Pinjam Cooperatives, BPRs, Bank Rakyat Indonesia Bank Pembangunan Daerah Jatim and commercial banks. Kopdit is now focusing their operations on increasing the economic power of low-income people. The Santo Yoseph College Foundation, which has a strong and high commitment to improve the economy of the lower economic strata, supports the activities of Kopdit. The products of Kopdit meet the demands of the members and customers. The interest rate on savings products is higher (loan is lower) than other financial institutions. At the end of the year every member will receive a profit sharing (Divident-SHU). In addition, Kopdit also provides cash pick-up and delivery services, not only for saving accounts but also for loan repayment. Currently, no competitors can compete with these advantages. Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 8 MFI Appraisal and Recommendation Report 8. Human Resources Management: Inst: 4 Max : 5 As of April 2006, the Kopdit had 22 staff, including the General Manager and 5 TP Managers. Seven people are fully dedicated to the Loan Officer function. In each TP, at least 3 people are assigned to manage the TP, the General Manager, the Loan Officer and administration staff. Most of the Kopdit Staff are educated from the local university and have been working with the Kopdit for more than five years. The standard salary, benefits and facilities for staff in Kopdit are higher than other similar institutions. The lowest staff salary is bigger than UMR (regional minimum wage set by Provincial GovernmentRp.700.000. - per month) and get a meal allowance. In addition staff also receive a variety of allowances, depending on their position and time the staff have been working with the Kopdit. These extra benefits include allowances for medical, retirement, food for the family. The current staff structure is considered sufficient to support the development and possible growth in the near future. The Standard Operating Procedures for Human Resources Management are already in place and being used for day-to-day activities. Job descriptions for each function have been made and have been widely communicated to the person holding the position. Periodically, performance appraisals for each individual are conducted and are being used for the basis of salary increases. Staff recruitment is done through advertisement in the local newspaper, with minimum educational background of the applicant as university graduates (S1). Candidates undergo several tests and a probationary period for 3 months and if passed, will be extended for another 1 year then becoming a permanent employee. Decisions to change the employment status are made by the General Manager. Staff training is coordinated by Inkopdit (tertiary cooperative). Kopdit allocates funds for staff training, around 5-8% of the total staff expenses, every year. Furthermore, from time to time, Kopdit continues sending their staff to other credit unions and cooperatives in Java and Kalimantan for survey and training. The working environment and conditions in the Kopdit is quite good. Morale of the staff is high and there is open management and communication among the staff and the managers. Good relationships with other members and customers are maintained. 9. Management Information Systems Inst: 3 Max : 5 Kopdit is using the Sikopdit system for Accounting and their Management Information System developed by Inkopdit. The system is quite adequate for booking loan and saving transactions. It has the capability to produce loan tracking reports and aging schedule reports as well as a listing of the borrowers and savers. However, the system only produces loans in arrears for a period 1-12 months and 1 year and above (in line with PEARLS requirements). The system is not able to produce reports of unpaid loans of 1 month, and/or two and /or three month. This has caused information regarding the period of delayed payment of the obligated amount to not be precisely determinable and the total amount of reserve for loan losses will be different from amount it should be. The information related to loan in arrears for a period of 1, 2, and 3 months are made manually. The security system of the MIS is not properly designed and exercised. Kopdit applied the User ID and password for each operator, but control over the security level is not implemented. As the result, all staff may have access to all data and information without regard to the function and level of the staff involved. The system is unable to back-up data and information through the system. Data and information back up is done manually by copying and transferring to flashdisk which is then kept by the General Manager. In addition, Kopdit maintains a hard copy backup. Kopdit does not have an MIS operation manual or user guide. However, Kopdit realizes that the current MIS is not flexible and may not be able to support the development and growth of Kopdit. Therefore, Kopdit has made an arrangement with local provider, Global Net, to install a new MIS, which will fulfill the needs of Kopdit in order to support the development and growth. The process of conversion have been started. Kopdit does not have a Disaster Contingency Plan to handle any problem that may occur in the hardware or software. Dependency toward the system programmer is too high. Kopdit has to call the Sikopdit programmer in the case of emergency, program revision, recovery, and corrective action, all situations that are frequently time consuming. Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 9 MFI Appraisal and Recommendation Report 10. Internal Control Systems Inst: 3 Max : 5 In accordance with the structure of organization of the Kopdit, it is the Board of Supervision’s (BOS) responsibility to carry out the overall internal control functions independently. However, the quality and the coverage of the audits is very limited, and is not covering the key and important aspects of the Kopdit operations, such as strategic issues and policies, problem loans, amount of loans made, and the limited capabilities of MIS. The audits are not in-depth or conducted in very perfunctory manner. The methods of the audit needs to be improved. In addition to the above, the General Manager assigned one of the senior staff to do the internal control function covering all the TPs. The findings of the internal control report to the management and corrective actions are taken on the spot. The designation of the staff may help the management but considered not independent. With the size and total number of TPs, the Kopdit would be in a better position if they appointed a specific unit or a senior individual to carry out the overall internal control functions in an independent manner. Furthermore, a written manual for internal control/audit and a periodic audit program have not been set up as per the guidance of the BOS. All loans must be approved by the credit committee before disbursement. The credit committee at the TP level consists of TP’s Branch Manager and Loan Officer. They are able to approve loans of IDR 10 million and under. For loans from IDR 10 million to 75 million, the TP’s credit committee and the General Manager must approve. For loans over IDR 75 million, the TP’s credit committee, the General Manager and General Board of Governance (assembly) Meeting must approve. The Kopdit already has an accounting manual which was written by INKOPDIT (tertiary Cooperative) in 1994 and it’s widely used as a standard for credit unions and cooperatives. Even though the manual has covered the basic control system in processing accounting transactions (built-in control), several important aspects are not yet covered. In general, the awareness of staff toward the control is low and weak. The control over the customer documents which are sensitive to forgery are not maintained or placed in a locked filing cabinet. The process of analyzing the credit proposals is considered not comprehensive. The analysis of customers’ businesses, financial condition and performance, the appraisal of the collateral and the customer capability for the repayment of loans were not thoroughly done. Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 10 MFI Appraisal and Recommendation Report IV. FINDINGS: FINANCIAL PERFORMANCE 1. Quality of Information and Analytical Adjustments Inst: 3 Max : 5 Overall quality of information presented in the Kopdit balance sheet and income statement is reliable and accurate. The financial reports are made in accordance with the Indonesian accounting standards. The database is able to produce a balance sheet and income statements on a dailly basis. But, the monthly consolidation of the balance sheet and income statements from all TPs is done manually. The financial reports are reviewed by the managers daily. All transactions are done on a cash basis with the exception of depreciation of fixed assets and inventories, which is done on a monthly basis. The reserve for loan losses is booked annually and coincides with the disbursement of profit (SHU). The Kopdit allocates funds for reserves for credit risks, and general reserves first from SHU then the remaining balance is distributed to members. The MIS does not have the capability to produce portfolio reports in the form of separate groups of loans in arrears together with the respective oustanding balances. To get information on the loans in arrears on a month by month basis, the credit administration unit prepares a list of unpaid loans and the respective outstanding balances. Now Kopdit is doing this on a daily basis, manually. Although manually, through the customers loan cards, the history of each loan could be tracked from the day of disbursement or the first day the loan was classified to the time the loan was fully repaid, or written-off. The allocation of Head Office Expenses, Human Resources expenses and Cost of Funds used by TPs have not been implemented and charged to TPs books. This has resulted in the inaccurate view of the profit and loss of each TPs. Kopdit is consistently using the accounting manual written by Induk Koperasi Kredit Credit Union (tertiary cooperative) as the Standard of Operating Procedures (SOP) for daily operational activities. As part of this rating, an analytical adjusment based on the international standards and best practices was made. As a result of an adjusment of the reserves for loan losses, the ratio of AROA and AROE showing a negative figures (see Attach 2.3 for details ). Inst: 2. Portfolio Quality Portfolio Quality Average gross portfolio (IDR '000) NPL PAR (>1) PAR (>30) Write-off Ratio Dec-03 7,605,615 4.21% 20.21% 16.27% 0.00% Position Dec-04 9,045,511 2.69% 17.65% 12.65% 0.33% Dec-05 14,074,524 2.07% 20.79% 14.15% 0.00% 5.78% 2.82% 2.42% 0.00% 110.72% 207.38% NA 0.00% 0.00% 9.02% 6.41% 13.53% 10.05% NA NA 83.97% 71.02% 74.23% -15% 0.00% 74,546 0.81% 76,732 1.42% 121,093 Adjusted Write-off Ratio Adequacy of reserve (to BI regulationexcluded collateral calculation) Adequacy of reserve (to CGAP) Risk Coverage Ratio Adjusted Risk Coverage Ratio Loan Loss Reserve BI LLR Requirement 3 Max : 5 Trend Sources of ratios 03-04 04-05 19% 56% -36% -23% Non performing loan based on BI standard -13% 18% -22% 12% 0% 0% Write off recorded by client / average gross outstanding portfolio (Write off based on CGAP standard + Write off recorded by client) / average -51% -14% gross outstanding portfolio NA 2.93% 87% Loan loss provision / provision required by BI 50% Loan loss provision / provision required by CGAP 56.82% Loan loss provision / outstanding loan with PAR > 30 days 4.51% Loan loss provision based on CGAP / outstanding loan with PAR > 30 days 75.47% Loan loss provision / gross outstanding loan 57.81% Loan loss provision based on BI standard The Quality of Portfolio is considered acceptable. NPL or Portfolio at Risks is considerably low. To date, there is no standard for measuring Non Performing Loans (NPL) issued by the Department of Cooperatives to be used by all cooperatives in Indonesia. Kopdit is using the standard of PEARLS to measure NPL. Follow up on the collection of the loans in arrears is done minimally. Kopdit provides a one-month period allowance for any loan in arrears until the process of collection is made. The system will produce a report when loan is unpaid after a period of one month to more than one year. Loans in arrear less that one month are not reported. Currently, the status of Portfolio at Risks (using CGAP method) showing a PAR > 1day is as high as 20 % and PAR >30 as high as 14% Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 11 MFI Appraisal and Recommendation Report In accordance with the PEARLS method of calculation for reserve for loan losses, the reserve is 35% of the total outstanding loan in arrears of one day to one year. For unpaid obligations of more than one year the reserve should be 100% of the total amount of unpaid loans. Kopdit has complied with this requirement, following the PEARLS method. However, when calulating NPL in accordance with Bank Indonesia regulation and/or PAR (International Best Practice–CGAP), the current amount of reserves is far less than sufficient. The total amount of all reserves (adding up all balance in the accounts of Reserve for Loan Losses, Reserve for Credit Risks, and General Reserve) as of December 2005, only covered 10% of the required amount of reserves for Loan Losses. In May 2006, Kopdit wrote-off loans which had been unpaid for more than one year, for an amount of Rp. 250 million. The write-off brought down the PAR >30 to the level of 12.22%. The trend of problem loans for the last three years tended to be stable (PAR>30 : 16% ; 13% and 14%) The economy surrounding the area of operation has not fully recovered, especially with the increased of oil price in 2005. The SOP for the loan booking and processing has not been set up by Kopdit. Only recently Kopdit issued a procedure memo regarding the loan refinancing, reschedulling and write-off. Inst: 3. Asset and Liquidity Management Des-03 Asset composition Total liquidity reserves Long term assets to total assets Capacity ratio Other short term assets to total assets Financing for Portfolio Loan to Deposit ratio Purchased funds dependence Commercial portion to loan Subsidized portion to loan Liquidity Management Cash Position Indicator Liquid Ratio Quick Ratio Position Des-04 Des-05 Trend 03-04 04-05 18,67% 6,20% 74,96% 0,17% 12,23% 7,73% 80,02% 0,02% 5,06% 8,61% 86,30% 0,03% -35% 25% 7% -86% 93,72% 0,00% 0,00% 0,00% 119,61% 9,40% 9,40% 0,00% 165,32% 27,74% 27,74% 0,00% 28% NA NA 0% 18,67% 114,06% 22,71% 15,05% 130,91% 17,35% 7,87% 164,87% 9,13% -19% 15% -24% 3 Max : 5 Sources of ratios -59% Cash and cash equivalents / total assets 11% Other long term assets and net fixed assets / total assets 8% Net portfolio loan / total assets 25% Other short term assets / total assets 38% Gross loan portfolio / savings, deposits, interbank liabilities 195% Interest bearing borrowings/net outstanding loan 195% Commercial interest bearing borrowings/net outstanding loan 0% Subsidized interest bearing borrowings/net outstanding loan -48% Average cash and cash equivalents/average total assets 26% Current assets / current liabilities -47% Cash and cash equivalents / current liabilities The management’s handling of the assets is fairly acceptable. Large loans are properly secured. Although still in manual fashion, Kopdit is able to maintain day-to-day liquidity needs accordingly. Procedures for liquidity management have not been written-off and no cashflow projection has been prepared. Kopdit only prepares the day-to-day liquidity needs based on the customers loan cards and the certificate of deposits issued, manually. To fulfill the liquidity needs, Kopdit borrowed funds from Puskopdit, other financial institutions, and the cooperatives, Koperasi Serba Usaha Pointer, Server Finance, Bintang Samudra and Yayasan Kosayu. Total borrowing to third parties as of April 2006 was Rp.4 billion. This amount represents 30,5% of the Kopdit’s overall short-term third party funds. Kopdit made a reserve in the form of cash with a minimum of Rp.1 billion, The quick ratio tended to reduce the figure down from 22.71% in 2003, 17.35% in 2004 to 9.13% in 2005. With a good liquidity monitoring system, the cash may be invested in a more productive ways, or be used to make a partial repayment to the high interest loan to third parties. The loan to deposit ratio for the last three years indicates a upward trend from 93.72% in 2003, 119.61 % in 2004 to 165.32% in 2005. The increase of loans booked was not followed by a similar increase in savings and deposits. The loans booked were financed by the commercial borrowing funds from third parties (27.74% of total assets). The interest rate of commercial funds is more expensive than the interest paid to savings and deposit accounts. No policy and procedures of assets management is available. The loan accounts are dominant, having increased from 75% in 2003, 82% in 2004 to 86% in 2005, of total assets, with an average loan period of 24 months. Fixed assets represent 9% and cash 5% of total assets. Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 12 MFI Appraisal and Recommendation Report Inst: 4 Liabilities and Equity Equity Debt to Equity Savings and Deposits to total debt Purchased funds to total debt Capital Adequacy Ratio Debt to Total Assets Equity: Shares Equity: Donations Equity: Retained earnings/losses Equity: Other sources (specify) Subsidized Commercial Funding Liabilities Ratio* Commercial Liabilities Non-Commercial Liabilities Portfolio to Total Assets Deposits to Total Assets Cost of Funds Ratio Adjusted Debt to Equity Trend Dec-05 03-04 04-05 3.85 -23% 8% 66.72% -11% -23% 30.16% NA 213% 22.74% 15% -13% 1,260,418 9,189 8,682 0.00% 1,955,998 9,189 138,189 0.00% 2,725,069 55% 39% 9,189 0% 0% 337,619 1492% 144% NA NA 0.00% NA NA 74.96% 79.99% 17.00% 11.88 8.83% 977,603 80.68% 67.45% 16.59% 7.87 17.15% 18.14% 11.32 16.38% 5.83 2005 2004 Equity Loan subsidized Loan commercial Time Deposits 2003 Savings 5 Position Dec-04 3.55 86.47% 9.64% 26.17% Financing structure Amount Max : Dec-03 4.63 97.26% 0.00% 22.66% Adjusted CAR (after weighted assets) Funding Expense Ratio Equity Multiplier 14.000.000 12.000.000 10.000.000 8.000.000 6.000.000 4.000.000 2.000.000 - 4 4,830,914 NA NA 87.54% 52.95% 19.01% 7.96 11.76% 17.06% 8.50 394% NA 8% -16% -2% -34% 94% 9% -21% 15% 1% -31% -10% -49% 4% 46% The growth of saving accounts and time deposits funds in 2005 was 21%. The growth of basic & compulsory savings was around 45%, and retained earnings booked as general reserve accounts was 140%, making the total growth of equity 41%. Even so, there is a wide difference between funds for loan disbursement and funds received from savings and deposits. To fill the gap, Kopdit has to borrow funds from third parties at a high interest rate (21% p.a.) Financing sources As presently run, the borrowed funds comprise 27.74% of total assets. As a result, the cost of funds rose from 15% in 2005, to 19% by April 2006. Kopdit plans to borrow from a commercial bank at the commercial bank rate for replacing the funds borrowed to third parties and for working capital. Each year, Kopdit extends profit sharing to members. In December 2005, Kopdit paid profit sharing (SHU) totaling Rp.837 million. The Capital Adequacy Ratio of Kopdit as of April 2006 was 22.7%. The ratio between portfolio and equity is 3.79 times or 379%. And the ratio between problem loans and equity is 37.29%. With the current capital structure, Kopdit has sufficient capacity to support the current business risks. Especially with the opening of the new TPs in Dinoyo and Ngadisari. The new TPs may register new additional members, and will increase basic and compulsory savings. This will help to increase the equity. 5. Profitability Profitability Operational Sustainability (OSS) Inst: Dec-03 100.45% Position Dec-04 106.52% Dec-05 110.09% 2 Max : Trend 03-04 6% Sources of ratios 04-05 3% Operating income / operating expense Adjusted Return on Assets (AROA) -10.75% -7.32% -10.07% 32% -38% Adjusted net income / average total assets Adjusted Return on Equity (AROE) -60.55% -36.37% -47.61% 40% -31% Adjusted net income / average equity 0.09% 0.48% 1.19% 5.93% 2.04% 9.62% 1296% 1131% Yield on gross loan portfolio 25.11% 24.52% 23.83% -2% -3% Theoritical interest rate 42.57% 43.58% 37.87% 2% -13% Yield gap ratio 41.02% 43.73% 37.08% 7% -15% Return on Assets (ROA) Return on Equity (ROE) Net Income/loss (IDR '000) Total value of loans disbursed during the period (IDR '000) Value of repayments received (IDR '000) Net Profit Margin Financial and Operating Expense Ratio Financial Expense Ratio Financial Sustainability (FSS) BOPO Financial Cost Ratio Total expense to average total assets 70% Net income / average total assets 62% Net income / average equity 8,682 138,189 337,619 1491.64% 144.32% 4,427,004 7,001,626 14,458,480 58.16% 106.50% 3,659,627 0.45% 25.40% 18.14% 64.01% 99.55% 14.52% 19.04% 5,664,588 6.12% 23.45% 16.38% 72.72% 93.88% 13.73% 18.33% Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 5 7,775,566 9.16% 23.78% 17.06% 68.79% 90.84% 15.61% 20.17% 54.79% 1267% -8% -10% 14% -6% -5% -3.75% Interest income from loan and provision, commission income/ average gross loan portfolio 1-(yield on gross loan portfolio/theoritical interest rate) 37.27% 50% Operating profit / operating income 1% 4% -5% -3% 14% Interest expenses / average performing assets 10.07% 13 MFI Appraisal and Recommendation Report Note: see annex 2.3 for detailed adjustments For the last three years, Kopdit has been able to increase profits from operational activities. However, the yield’s trend are decreasing slightly due to Kopdit’s need to pay a high interest expenses on commercial loans. The net profit booked in nominal amounts is continues to climb upwards. At month-end, Kopdit allocated a certain percentage of operational profits to the general reserve account, reserves for credit risks account, and expense payables account. At year-end, the balance of net profit account added up with the balance of expense payables account, and was then distributed to pay/ reimburse a certain activities of Kopdit including honorariums for the governing board members, expenses for annual members meeting, and profit sharing for Kopdit members. In fact, the profit generated from operational activities is bigger than it shown in the net profit account (SHU). The profit generated by Kopdit is more than the amount recorded on their balance sheet. Every month, for unknown reasons, a certain amount of the profit is transfred to the expense payable account and other reserve accounts. Furthermore, Kopdit still has the prospect of increasing their revenue by intensifying the effectiveness of collection of unpaid borrowers’ obligations. 6. Operational Effectiveness Inst: Des-03 25,40% Position Des-04 23,45% Operating Expense Ratio 7,27% 7,07% Yield on Gross Portfolio 25,11% 24,52% 2.089 185 532 8.222 101,17% 4.388 885.401 4.427.004 NA 2.012 211 652 9.948 95,62% 4.597 1.400.325 5.714.315 13,95% Efficiency and Productivity Financial and Operating Expense Ratio Cost per Active Client (IDR '000) Loan Officer productivity Savers per Client Officer Average Outstanding Loan Size (IDR '000) F&OER to Yield on Gross Portfolio Loan Disbursed per borrower (IDR '000) Loan disbursed per Loan Officer (IDR '000) Average Loan Disbursed (IDR '000) Client Turnover 5 Max : 5 Trend Des-05 03-04 04-05 Sources of ratios 23,78% -8% 1% Financial & Operating expense / average gross loan portfolio Human resource, administration, depreciation expense / average gross 6,72% -3% -5% loan portfolio Interest income from loan and provision, commission income/ average 23,83% -2% -3% gross loan portfolio 2.451 -4% 22% Operating and non-operating expense / active borrowers 273 14% 30% Active borrowers / loan officer 684 23% 5% Active savers / client officers 12.940 21% 30% Gross outstanding loan / active borrowers 99,79% -5% 4% Financial & Operating expense ratio / yield on gross portfolio 6.928 5% 51% Loan disbursed / number of loan disbursed 2.891.696 58% 107% Loan disbursed / number of loan officers 10.730.053 29% 88% Loan disbursed / number of loan disbursed 29,51% NA 112% Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 Other Expense General & Administrative Expense Salaries & benefit expense Banks' loan interest expense Loan loss provision expense Interest and fee expense Kopdit operations show a good, profitable trend. Loan Officers’ productivity is considerably high. The structure of Kopdit’s expenditures is considered proportionate. The interest expense is 72% of the total operation expenses. In order to enhance services rendered to customers, Kopdit has recruited three more staff and assigned in TP Dinoyo and Sawiran as Loan Expense distribution Officers. The management is aware of the limited capabilities of 6.000.000 the previous MIS, and the new MIS has then been 5.000.000 Des-05 4.000.000 installed. The programs are designed to meet the needs 3.000.000 Des-04 2.000.000 of the Kopdit. Since the MIS is just newly used, it has Des-03 1.000.000 not yet been proven cost effective. Considering several factors such as improving management capacity with continuous training, new recruitment of personnel with good basic educational backgrounds, training and on the job training, an increase loan officer productivity, entering new markets, developing existing markets, high capability and custom designed MIS, Kopdit may have sufficient capacity to support future growth. 14 MFI Appraisal and Recommendation Report V. FINDINGS: BUSINESS PLAN AND STRATEGY Score: Inst: 1. Business Plan and Budgeting 3 Max : 5 Kopdit has not made a business plan and budget for medium term, 3-5 years ahead. The work plan made by Kopdit only covers 2006. The plan only covers for organizational work plan and is very limited on the business side. Kopdit has not made any detailed written plan to develop its business on a month-by-month basis, to list the target markets to enter, to state branch opening, new recruitment, profit plan, or any action plan to reduce dependency on the high interest rate loans to third parties, and to reduce large loans. There is no budget to support the work plan, which should have been prepared on a month-by-month, account by account basis, with detailed revenue and expenditures to facilitate the monitoring process and analyze variance between actual versus budget. Similar to the above, The Board of Supervision prepared a very simple work plan for 2006. It is unstructured and not particularly detailed. A budget related to the work plan was not prepared. Kopdit’s focus has been concentrated on cooperatives’ activities and on the development and improvement of members, and lacking of business aspects. Inst: 2. Financial Projections 3 Max : 5 Kopdit has no financial projections made for either 2006 or for the 3-5 years ahead. In their 2006 workplan, Kopdit made projections of revenue and expenditures in a very simple way, with no details or underlying assumptions. Revenue for 2006 was projected to achieve 160% of 2005 revenue, or and increase of 60% from 2005 revenue. Expenditure for 2006 was projected at 165% of 2005 expenditure, or an increase of 65% from 2005 expenditure. Growth of revenue and expenditure is as follows: Revenue in 2005 was Rp.3.385 million. Projection for 2006 is Rp.5.407 million. Expenditure in 2005 was Rp.3.024 million. Projection for 2006 is Rp.4.996 million. Assets were planned to grow to Rp.27 billion by the end of 2006. As of April 2006 the total assets were Rp.21,2 billion. Revenue as of April 2006 was Rp.1.542 million or 42% of the 2006 budgeted figure. Expenditure as of April 2006 was Rp.1.398 million or 42% of the 2006 budgeted figure. Kopdit does not make any projections in the growth of members, total savings, total loans, total value of bad loans, value of bad loans that have been successfully collected, or total write-offs. Kopdit has not projected total loans from a third party or commercial bank, interest rate charged, interoffice loans or interoffice interest rate. Category Plan 2005 IDR (000) Actual 2005 IDR (000) Income 3.385.566 3.683.898 Variance against Plan 2005 8,81% Expense 3.024.043 3.346.279 10,66% 4.995.742 Saving 4.964.750 4.356.232 -12,26% 10.065.670 Deposit 6.593.618 6.328.473 -4,02% 7.372.772 Loan 18.916.959 17.663.640 -6,63% 25.583.886 Equity 3.958.031 4.161.939 5,15% 4.409.036 Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 Plan 2006 IDR (000) 5.407.404 15 MFI Appraisal and Recommendation Report VI. SUMMARY 1. KEY RISKS Risk Areas OPERATIONAL Institutional Risk Management / Governance Risk Level Low Medium Product and Service High Management Team Accounting/Finance Mgt Management Information system Administration/HR Fraud/Internal Control Low Medium Medium Medium Portfolio Quality Medium Medium Medium Tax/Legal PLAN + STRATEGY Donor Dependency Collateral/Guarantee Projections Kopdit has not implemented inter office charges such as human resources expenditures and cost of funds. SHU for each TPU did not reveal the accurate figure. It is recommended to get staff trained in accounting and set a “Base Rate” as cost of internal fund. PAR has been relative high (14%); no definite staff has been assigned to take care of troubled loans. It is recommended to take “Delinquency Management” training. Kopdit has not had any control tools to monitor liquidity requirement for a month ahead, reducing deposit and loan gap, to lessen dependency toward commercial fund with high interest rate. It is recommended to take “Liquidity Management” training. Loan to Deposit Ratio was relatively high (165%). Increasing third party funds by increasing the number of new member and expanding to new market. Commercial loans with relatively high interest rate of up to 45% of the total third party liabilities. It is recommended to mobilize funds or to look for low cost funds as a substitute. - Low High Inability to invest Lack of growth Inability to increase Equity Kopdit has no independent officer that implements the internal control function and internal audit function. It is recommended to take training on “internal control/audit” Low Medium Asset Liability Management Liability Structure The Kopdit accounting system should fully implement Indonesian PSAK. The system currently in use is not flexible enough and has limited capability to generate modified report. Kopdit was in the process of changing its information systems with provider, Global Net Malang. Low FINANCIAL Information Quality Capital Adequacy Liquidity The BOD does not have enough experience in finance and legal affairs. It is recommended to take courses and training on Financial Analysis, Business Plan, Accounting, & Cooperative Law, or recruit personnel that have thorough knowledge of such issues as advisors to the BOD. Most loans extended were company loans. Credit analysis procedures and process to determine creditworthiness, very large loan nominal, and evaluation of collateral do not meet best practice standards. It is recommended that Kopdit staff take training on Credit Analysis, Collateral Evaluation, and limit the value of loans that could be extended by Kopdit. Low Medium Competition/Market Planned Steps to Address Medium to High Risk Kopdit has not made any business plan & financial projection for mid term period (3-5 years). The annual workplan does not detail their business plan, revenue and expenditure projections. It is recommended to get business, strategy and financial planning training. Low High Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 Kopdit has not made any business plan & financial projections for the mid term period (3-5 years). The annual work plan does not detail their business plan, revenue and expenditure projection. It is recommended to get business, strategy and financial planning training. 16 MFI Appraisal and Recommendation Report 2. RECOMMENDED LOAN PRODUCT Total Amount Loan Type Term Grace Period Repayment Schedule Interest Rate Fee Guarantee provided by MFI Guarantee provided by Mercy Corps IDR 2.5 billion Installment loan 3 years Every 3 months 16% p.a. 80% 20% Description of MFI Guarantee Additional Comments on Purpose Loan Kopdit requires fund of Rp,2,5 billion that would be used to fund as follows: 1. To repay high interest rate commercial loan outstanding for the amount of Rp.1,5 billion. 2. Working capital reserve of Rp.1.billion. To reduce down corporation loan (with nominal of more than Rp.200 million) Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 17 MFI Appraisal and Recommendation Report VI. 1. ANNEXES Organizational Structure: RAPAT ANGGOTA Penasihat Romo Willy CDD Romo Sukamto CDD PENGURUS Ketua : Drs. Sugeng S. Wakil : Sugondo Sekretaris : Susilomurti Bendahara : Maria Tatik Anggota : H. Samanhadi Anggota : Yovita Anggota : Budi Cahyono PENGAWAS Ketua : H.M.Iksan S.Pd Wakil : Drs. Sutikno Anggota : Devi Ika Manager Umum Kokok Budianto Asisten Internal Audit: Daniel Asisten Promosi & pendidikan Suharianto Asisten Kredit: Melina Manajer TP Sawiran Mgr TP Tosari Mgr TP Kepanjen Mgr TP Capang Mgr TP Pakis Setya Edi Heri Susanto Widi Hatmanto Suharianto Budi Melina (Kantor) Alif K (Kantor) Daniel (Kantor) Wiwik (Kantor) Ike (Kantor) Tirto (LO) Jarot (LO) Anton (LO) Gelar (LO) Suwarno (LO) Bachtiar (LO) Totok (Keamanan) Diah Ika (LO) Warsono (Keamanan) Bawon (Keamanan) Jl. Kemang Selatan I No.3, Bangka | Jakarta Selatan 12730, Indonesia | tel 62.021.719.4948 | fax 62.021.7179.0907 Version 3.2 as 3/6/2016 MFI Appraisal and Recommendation Report 2. 2.1. Financial Statements Balance Sheet ASSETS Cash and due from banks Total loan portfolio (Loan loss reserve) Other short-term assets Other long-term assets Net Fixed assets TOTAL ASSETS LIABILITIES Savings Accounts: compulsary Savings Accounts: voluntary Time deposits Interbank liabilities Loans: commercial banks Loans: subsidized Loans: Shareholders' Loan Other short-term liabilities Other long-term liabilities TOTAL LIABILITIES EQUITY Paid-in equity from shareholders Additional capital Donated equity -- prior years, cumulative Donated equity -- current year Prior years retained earnings/losses-dividend Current year surplus (deficit) Other capital accounts TOTAL EQUITY TOTAL LIABILITIES AND EQUITY 2.2 31-Dec-04 (IDR 000) 1,589,121 10,485,407 (84,958) 3,006 31-Dec-03 (IDR 000) 1,894,528 7,605,615 16,819 31-Dec-05 (IDR 000) 1,021,184 17,663,640 (251,127) 5,830 628,885 10,145,847 1,004,146 12,996,723 1,737,562 20,177,089 2,023,896 6,091,260 228,787 8,343,943 3,100,322 5,665,920 977,603 394,452 10,138,296 4,356,232 6,328,473 4,830,914 499,531 16,015,150 1,260,418 523,615 9,189 (0) 8,682 1,801,904 10,145,847 1,955,998 755,050 9,189 0 138,189 2,858,426 12,996,723 2,725,069 1,090,062 9,189 0 337,619 4,161,939 20,177,089 Income Statement OPERATING INCOME Interest and fee income from loans Income from investments Income from other finance-related services Total Operating Income FINANCIAL EXPENSES Interest and fee expense Banks' loan interest expense Loan loss provision expense OPERATING EXPENSES Salaries & benefit expense General & Administrative Expense Other Expense Total Operating Expenses NET OPERATING PROFIT (LOSS) NON-OPERATING INCOME & EXPENSE Donation recorded as income Other non-operational income Other non-operational expenses Total Non-Operating Income & Expense TOTAL CONSOLIDATED PROFIT/LOSS (BEFORE TAX) Tax income TOTAL CONSOLIDATED PROFIT/LOSS Donation recorded as capital Donation for Loan Capital Donation for Operating Expenses Net Income after Donation 31-Dec-03 (IDR 000) 1,909,622 30,493 624 1,940,739 31-Dec-04 (IDR 000) 2,217,964 23,341 17,795 2,259,101 31-Dec-05 (IDR 000) 3,353,392 16,192 314,314 3,683,898 1,379,370 - 1,481,257 - 2,401,167 - 72,565 398,718 81,403 1,932,056 8,682 37,841 595,287 6,527 2,120,912 138,189 37,529 887,108 20,475 3,346,279 337,619 8,682 8,682 138,189 138,189 337,619 337,619 Jl. Kemang Selatan I No.3, Bangka | Jakarta Selatan 12730, Indonesia | tel 62.021.719.4948 | fax 62.021.7179.0907 Version 3.2 as 3/6/2016 MFI Appraisal and Recommendation Report 2.3. Adjustment (IDR ‘000) Adjustment Worksheet Unadjusted Operating Expenses Inflation Adjustment a. Average equity b. Average fixed assets c. Inflation Total Adjustment (a-b)*c Subsidized Cost of Funds Adjusments a. Average subsidized loans b. Commercial interest rate c. Commercial interest expense d. Actual interest expense Adjustment = c-d a1. Average savings a2. Average deposits b1. Commercial rate for equivalent savings b2. Commercial rate for equivalent deposits c. Commercial interest expense d. Actual interest expense Adjustment = c-d In-kind Donation Adjustment a. Personnel b. Other c. Commercial interest rate Adjustment = (a+b)*c 31-Dec-03 (IDR 000) 1,932,056 Year 31-Dec-04 (IDR 000) 2,120,912 31-Dec-05 (IDR 000) 3,346,279 1,801,904 628,885 5.16% 60,528 2,330,165 816,516 6.40% 96,874 3,510,183 1,370,854 17.11% 366,039 16.06% - 14.31% - 16.25% 38,713 - 2,023,896 6,091,260 4.06% 10.06% 694,951 1,379,370 - 2,562,109 5,878,590 2.31% 8.31% 547,696 1,481,257 - 3,728,277 5,997,197 4.25% 10.25% 773,164 2,401,167 - 0 16% - 0 14% - 0 0 16% - Loan Loss Provision Write off Other non-cash adjustment 599,849 439,430 1,039,279 663,667 225,030 888,696 1,302,178 340,484 1,642,662 Total adjustment 1,099,807 985,570 2,008,702 3,031,863 1,940,739 (1,091,124) 3,106,482 2,259,101 (847,381) 5,354,981 3,683,898 (1,671,082) Adjusted Operating Expenses Operating Income Adjusted Net Operating Income (loss) Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 20 MFI Appraisal and Recommendation Report 4. Portfolio Information Dec-03 1 T otal Nilai Pinjaman yang disalurkan selama periode ybs Total value of loans disbursed during the period 2 T otal Jumlah pinjaman (akad) yang disalurkan selama periode ybs Total number of loans disbursed during the period 3 Jumlah peminjam aktif sampai dengan akhir periode (orang) Number of active borrowers (end of period) 4 Saldo Pinjaman Value of loans outstanding (end of period) 5 Jumlah angsuran yang diterima selama periode tersebut Repayment Value 6 Nilai pinjaman yang dihapuskan periode ini Value of loans written-off during the period 7 T otal Nilai Pinjaman yang di rescheduling Value of Reschedulling (reported) 8 Rata-rata jangka waktu pinjaman periode ini(Bulan) Average loan term (months) 9 T otal Jumlah Penabung Aktif Active Depositor 10 T otal Saldo T abungan & Deposito Value of Client Savings & Deposits 11 Jumlah Staff periode ini number of Staff during the period 12 Petugas lapangan periode ini (credit officer) number of credit officers during the period 13 Jumlah Cabang (/ Kantor Kas Pembantu) Number of Branch (IDR '000) (IDR '000) Dec-04 Dec-05 4,427,004 7,001,626 14,458,480 1,009 1,523 2,087 925 1,054 1,365 7,605,615 10,485,407 17,663,640 3,659,627 5,664,588 7,775,566 (IDR '000) 0 29,642 0 (IDR '000) 0 31,791 38,394 (IDR '000) 23 26 28 2,662 3,261 3,422 8,115,156 8,766,241 10,684,705 15 15 16 5 5 5 5 5 5 Resiko Atas Pinjaman Portofolio (Loan Portfolio at Risk) as of 31December 2005 1 2 3 4 5 6 Periode tunggakan Outstanding Portofolio (Baki Debet) Days past due Outstanding Balance Current loan 1-30 31-60 61-90 91-120 >120 T o t a l (T) Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 13,991,043,179 1,172,906,900 602,965,200 445,126,500 347,192,300 1,104,406,202 17,663,640,281 Portofolio Cadangan pinjaman Beresiko tak tertagih Portfolio at Risk Loan loss reserve (%) (%) 0% 6.6% 10% 3.4% 25% 2.5% 50% 2.0% 75% 6.3% 100% 20.8% Jumlah cadangan pinjaman tak tertagih Loan loss reserve amount 117,290,690.00 150,741,300.00 222,563,250.00 260,394,225.00 1,104,406,202.00 1,855,395,667.00 21 MFI Appraisal and Recommendation Report 5. Glossary Ratio AROE (Adjusted Return on Equity) Formula Adjusted Income/(Loss) Average equity AROA (Adjusted Return on Assets) Adjusted Income/(Loss) Average total assets Adequacy of reserve in accordance to Bank Indonesia regulation Loan loss provision recorded by MFI Loan loss provision that should be recorded by MFI based on Bank Indonesia standard Adequacy of reserve in accordance to CGAP standard Loan loss provision recorded by MFI Loan loss provision that should be recorded by MFI based on CGAP standard Administrative expense ratio Adjusted write off ratio Average disbursed loan size Average outstanding loan size Human resource, administration, depreciation expense Average gross loan portfolio Loan that should be written-off based on PAR calculation Gross outstanding loan Explanation Measures how well an MFI uses its equities to generate returns that have included CGAP analytical adjustments Measures how well an MFI uses its total assets to generate returns that have included CGAP analytical adjustments Indicated the performance efficiency of MFI to produce the existing portfolio To see the proportion of the written-off loan based on CGAP standard to the total outstanding loan Value of loans disbursed Total number of loans disbursed during period Gross loan portfolio Number of loans outstanding BOPO Operating expense Operating revenue Measures the costs that used to generate its related revenue Capacity ratio Net portfolio loan Total assets Measures the proportion of MFI’s net portfolio loan out of its total assets Cost per borrower Operating expense Average number of active borrowers Current ratio/Liquid ratio Cost of Fund ratio Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 Indicates the efficiency of MFI’s performance in term of the operating costs that used to manage its existing borrowers Short term assets Short term liabilities Measures how well an MFI matches the maturities of its current assets & liabilities in general term Interest + fee exp on funding liabilities Average funding liabilities Shows the blended interest rate for all of an MFI’s funding liabilities (exclude interest payable or interest on loans to finance fixed assets) 22 MFI Appraisal and Recommendation Report Capital Adequacy Ratio Debt to Equity (Leverage) Debt to Total Assets Total equity Average total assets Total Liability Total Equity Total Liability Total Assets (Liability + Equity) Indicates on how much MFI’s liabilities outperform its equities in its financing structure Measures the proportion of MFI’s liabilities in its financing structure Shows the blended interest rate an MFI is paying to fund its financial assets. Can be compared with Yield on gross loan portfolio to determine the interest margin. Funding exp ratio Interest + fee exp on funding liabilities Average gross loan portfolio Liquidity reserve Cash and cash equivalents total assets Loan Loss Reserve Loan loss provision Gross outstanding portfolio Indicates provisioning requirements on loan portfolio for current period. Gross outstanding loan Savings + deposits + interbank liabilities Measures how much MFI’s portfolio financed by the third party’s liabilities, which generally cost relatively low Loan to Deposit ratio Non-earning liquid assets to total assets Non-Performing Loan (NPL) Operating expense ratio Net fixed assets and other long term assets Total assets Non-current loan based on Bank Indonesia’s standard Gross outstanding loan Operating expense Average gross loan portfolio OSS (Operational Self-sufficiency) Operating revenue (Financial exp + LLP + Operating exp) Key indicator of efficiency of lending operations. Measures how well an MFI covers its costs through operating revenues. LLP = Loan-loss Provision Operating revenue = Financial income Purchased fund dependence Productivity of excess cash Profit Margin Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 Liability financing other than savings, deposits and interbank liabilities Gross outstanding loan Indicates how dependent a MFI is on volatile sources to finance its portfolio Cash in banks+short term investments Interest income from investments Net operating income Operating revenue Measures what percentage of operating revenue remains after all financial, LLP & operating expenses are paid. 23 MFI Appraisal and Recommendation Report Loan officer productivity Number of active borrowers Number of loan officers PAR ratio Measures the average caseload of each loan officer. Portfolio at risk (>x days) Gross loan portfolio Personnel efficiency Number of active borrowers Number of staffs Non-current loan based on CGAP standard, where all the delinquent loan that has passed due its installment schedules, even if it is 1 day, should be categorized to Portfolio at Risk Portfolio at Risk Portfolio per loan officer Outstanding portfolio Number of loan officers Indicates potential financial productivity of loan officers. ROA (Return on Assets) Net Income / (Loss) Average total assets Measures how well an MFI uses its total assets to generate returns. ROE (Return on Equity) Net Income / (Loss) Average equity Measures how well an MFI uses its equities to generate returns Risk coverage ratio Loan-loss reserve Portfolio at risk (>x days) Yield on gross loan portfolio Yield gap Cash financial revenue from loan portfolio Average gross loan portfolio 1- Write-of ratio Koperasi Kredit (Credit Union) SAWIRAN Version 3.2 as 3/6/2016 Cash revenue from loan portfolio (Net loan portfolio x Expected annual yield) Value of loans written off Average gross loan portfolio A rough indicator of how prepared an MFI is to absorb loan losses in the worst case scenario. Indicates the gross loan portfolio’s ability to generate actual cash financial revenue from interest, fees & commissions. Compares revenue actually received in cash with revenue expected from loan based on its effective interest rates Represents the percentage of an MFI’s bad loans that have been removed from the balance of gross loan portfolio. 24