SURAJIT MALAKAR
Charu Villa, Kamalpur, Shyamnagar, Dist- North 24 PGS., Pin- 743127, India
Contact: +91 9681082182; E-mail: surajitmalakar30@yahoo.in / surajitmalakar30@gmail.com
MARKETING, CUSTOMER RELATIONSHIP MANAGEMENT & BUSINESS
DEVELOPMENT PROFESSIONAL
Seeking challenging assignments with an organization of repute across the industry
PROFILE





Competent and diligent professional with an experience of over 7 years in Sales and Marketing, Business
Development, Strategy Planning, Customer Relationship Management & Revenue Generation; currently
spearheading as Manager – Channel Sales with Team Taurus.
Extensive experience in optimizing business operations, business development, expansion of marketing
network while managing and understanding competition and consequently achieving high productivity
standards.
Expertise in analyzing marketing trends and tracking competitors’ activities, planning & implementing integrated
marketing solutions, conducting primary & secondary market research providing valuable inputs for product
enhancements and fine tuning sales and marketing strategies.
Possess keen business acumen in analyzing & understanding business requirements, customer-value
maximization and developing new business processes & revenue streams. Capable of developing a strong
network of channel partners- dealers & distributors- for wider distribution and deeper penetration.
Outstanding Relationship Management skills, articulate, strong business acumen with the ability to conceive
profitable and efficient solutions utilizing technology while working effectively with all levels of management
and the people therein.
Core Competencies
Business Development and Strategy  Marketing Planning & Execution  New Product Launch  New Market Development 
Revenue Growth and Profitability  Publicity & Promotional Campaigns  Project Report Analysis  Digital Marketing
Strategy  Market Audits  Leadership Qualities  Channel Management  Performance Appraisal  Market Penetration 
Liaison / Coordination  Customer Relationship Management  Team Management
PROFESSIONAL EXPERIENCE
TEAM TAURUS
www.teamtaurus.in
since July, 14
Manager – Sales & Marketing





Developing new channel partners across the land.
Maintaining existing Channels and maximizing number of sales.
Maintaining coordination with Corporate Communication Department and Marketing Department
between Site and Head office.
Liaison between project team and sales team.
Handling customer care and customer relationship management.




Coordinating handover process with project team for smooth handover and solving snag issues etc.
Liaison with collection department and putting the stocks for sale, if any cancellation happens
Handling Retail sales.
Ensuring the timely documentation like Allotment; Agreement and collection from the customer and
assisting them in HBL if required.
SHRACHI GROUP (SHRACHI BURDWAN DEVELOPERS PVT. LTD.)
(www.shrachi.com , www.shrachibardhaman.com)
Marketing-in-Charge (Renaissance – a 254 acres Township)







July’11 – June’14
Entrusted with the responsibility of handling overall Sales & Marketing activities of the Township Renaissance,
Burdwan and ensured to achieve target achievement
Channel Sales Management.
Maintained coordination with Corporate Communication Department and Marketing Department between Site
and Head quarter and Handled Direct Sales.
Prepared strong and reliable MIS reports for facilitating the decision making process and liaison with
Management for extensive market penetration.
Responsible to handle ERP related work at site level. Interacted with project team and sales team, coordinated
handover process with project team for smooth handover and solving Snag issues etc.
Identified & managed key accounts for potential business development towards high value customers and
strategically securing profitable business, taking care of bottom-line.
Generating reports & other statements while presenting Sales and Project Feasibility reports to the Directors with
a view to apprise management of process operations and assist in critical decision-making process.
Accomplishment


Played a vital role of coordinator of Durgapur project, “Shrachi Green View”.
Successfully handled the process of handover with Registration of Bungalow, Plot & Apartment over 600 Nos. of
customers of the Township.
AXIOM ESTATES ADVISORY SERVICES PVT. LTD.
www.axiomestates.com
Manager - Kolkata Sales Team
Responsibility:
* Selling of Residential property
* Generating new clients from existing one
* Maintaining Developer Relationship
* Ensuring collection from Developers.
* Working on ORACLE CRM Software
* Team Handling
* Worked as a mentor for the property advisors
RELIANCE INFOSTREAM Pvt. Ltd.
(ANIL DHIRUBHAI AMBANI GROUP)
http://www.rcom.co.in
Customer Care Executive in Reliance Post paid division
Responsibility:
Receiving inbound calls of post paid customers
Providing them online resolution
Escalate the unresolved issues to the concerned dept.
Jun’08 – Jun’11
Sept’ 06 – May’ 08
EDUCATIONAL CREDENTIALS
B.com, 2001
Calcutta University, West Bengal
12th, 1998
WBCHSE, West Bengal
10th, 1996
WBBSE, West Bengal
Computer Proficiency
Microsoft Office, Windows and Internet Applications
Certification


Computer Science from CMC Ltd. –2003
Certificate in Financial Accountancy from Youth Computer Centre – 2004
Pursuing Masters of Business Administration in “Marketing”
ICFAI University
Date of Birth: 2th Sept. 1980
Languages Known: English, Hindi and Bengali
Permanent Address: Kamalpur, P.O. - Shyamnagar, Dist- 24 Pgs. (N.), Pin- 743127, West Bengal, India.
References: Available on request
Place
Date
Surajit Malakar