Fairbanks North Star Borough School District Administrative Services MailCenter MailCenter Guidelines “In Today, Out Today” By following these guidelines you will: July 2008 Save time Reduce delays Reduce expenses July 2007........................................................................................................1 Why Are There Guidelines?.............................................................................3 Welcome to the MailCenter .............................................................................4 Internal Mail ...................................................................................................6 Expediting Internal Mail ...............................................................................6 External Mail ..................................................................................................8 Incoming Mail ..............................................................................................8 Letters and Flats requiring postage ...............................................................9 Postal Services .........................................................................................9 First Class Mail .................................................................................... 13 First Class Mailing Strategies ............................................................ 14 Choosing the Right Envelope ......................................................... 14 Regardless of the envelope size or contents, if the letter exceeds 13 oz it must go as Priority Mail.Mail Preparation ................................ 16 Mail Preparation ........................................................................... 17 Extra US Postal Services ...................................................................... 18 Time-Sensitive Mail ................................................................................ 21 Standard Mail (“Bulk Mail”) ..................................................................... 22 Package Services .................................................................................... 29 Overseas Military Mail ............................................................................. 29 2 Why Are There Guidelines? There are three primary things we do here at the MailCenter: We take the stuff that’s on your desk and get it to someone else’s. We see to it that your US Mail gets to where it’s supposed to. We see to it that you get the US Mail you’ve got coming to you. Although it sounds simple, the sheer volume of mail that passes through the MailCenter on a daily basis is mind boggling. On an average day we meter over 1,000 mailpieces. That’s a fraction of the inter-school mail we process. Every day we distribute mail to 36 work sites throughout the Borough and 24 distinct work sites within the Administrative Center, receive and sort incoming US Mail, UPS and FedEx packages, process and deliver US Mail to the Post office. Some days it doesn’t seem possible to get it all done in 7.5 hours, but it happens more often than not because our motto is: “In Today – Out Today” That means anything that comes to the MailCenter today will be on its way out the door at the first opportunity. This is a distribution center, not a storeroom. Because there are so many different schools, departments and programs it would be difficult to meet the needs of individuals in an efficient manner. Therefore we have developed these Guidelines in order to facilitate the swift transportation of your documents and packages from where they are to where they need to be. These are guidelines, not rules (well, some of them are rules from other documents). If you don’t follow the guidelines you won’t get fired (at least, we don’t think so). However, if you send someone something and you didn’t follow the guidelines, don’t be surprised if it takes an unusually long time to get there. If you did follow the guidelines and your stuff still took a long time to get there, it’s a good bet that someone else gummed up the works by doing their own thing. For instance, if we have to take 15 minutes to nest 200 envelopes in order to get them through the mailing machine, that’s 15 minutes we couldn’t spend on your stuff. We created this document in order to help you get your stuff to that other guy the fastest, cheapest way. We haven’t thought of everything (yet) and we’re always open to suggestions. If you have comments, questions or concerns you can call us at extension 484, or you can email us at mailroom_adc. 3 Welcome to the MailCenter The MailCenter has undergone and continues to undergo many changes in order to increase efficiency, reduce costs and improve services. Our personnel strive to keep abreast of constantly changing rules and regulations and to be knowledgeable in all aspects of letter and package services. We have an excellent working relationship with the US Postal Service as well as third party carriers such as UPS and FedEx. We also network with MailCenter personnel from other businesses throughout the Borough. There are few things that we aren’t prepared to do in order to get your mail, internal or external, where it needs to go. We’re always willing to go the extra mile if it means getting the job done. In turn, we ask for your cooperation in order to help us help you. There are some things that we used to do that we don’t do any more, and there are some things that we never did that we do now. Change is hard, but inevitable. Providing better service means taking advantage of new technologies and utilizing all of the appropriate services that our vendors provide. We do not institute a change without seriously considering the effect it will have on our customers. If you work in the Administrative Center, or if you are visiting the MailCenter from one of our schools, we ask that you follow these suggestions 4 Mail brought to the MailCenter for distribution should be placed in one of the appropriate mail receptacles. Please do not place mail on the desk, chair, mailing machine, postal scale or sorting table. MailCenter personnel look for mail in the mail receptacles. Mail that will not fit in a receptacle should be placed on the table just inside the door. MailCenter personnel will distribute school mail to the bags and assumes all accountability and responsibility. All schools, Admin Ctr and Facilities Mgmnt Any mail that requires postage Mail that is already stamped If your mail will not fit in the receptacle or if the receptacle is full, place mail on the table just inside the door (door is usually unlocked). There are two basic types of mail handled at the Mail Center: Internal Mail – Documents and packages from a school or department that are intended for another school or department External Mail - Documents and packages that will be delivered outside the District’s internal mail system by a third party (US Postal Service, UPS, FedEx, etc.) 5 Internal Mail The vast majority of the work in the MailCenter involves Internal Mail and it’s our number one priority. We do our best to route Internal Mail as expeditiously as possible, and we provide these guidelines to help you understand how we process Internal Mail so that you can maximize your potential for speedy successful delivery. Expediting Internal Mail 6 All Internal mail should be clearly marked: TO: FROM: Name - School/Department Name – School/Department PLEASE make sure all names previously written are crossed out, and you have only one TO and one FROM address. Check both sides of the envelope. In an average day, Mail Center personnel may process thousands of mail pieces. There is little time to figure out where each individual piece goes. The clearer the address is, the sooner it gets delivered. The address (TO and FROM) must contain a school or department/program. Although Mail Center personnel may know the location of employees that work at the Administrative Center, it is not likely that they will recall the location of all 1,200 teachers and 800 support staff. If you factor in transfers, layoffs, new hires, etc. it is clear that adding the department or school will save time. The Mail Center recommends using labels such as Avery 5160 (Central Stores item #615-51-50-5160 LABELS, LASER PRINTER, 1” x 2-5/8” 3 ACROSS, 30/SHT 3,000/BX) or 5261 White Mailing Label to address internal mail envelopes. Printed labels are much easier to read. If you routinely send mail to a particular location you could pre-print an entire sheet. There are three district mail routes. The routes have been color-coded to speed processing at the MailCenter. Route 1 Red Route Leaves Admin Ctr at 7:30 am AND – Anderson Elem ARC- Arctic Light BDG – Badger Road BEN – Ben Eielson CEC – Career Ed Ctr CHI – Chinook CRW – Crawford ESSA/FEA NSC – Nutrition Svcs Ctr NPE – N Pole Elem NPH – N Pole High NPM – N Pole Middle SAL – Salcha Elem SON – Star of North TIC – Ticasuk Brown TRV – Two Rivers WLR – Weller Elem Route 2 Yellow Route Leaves Admin Ctr at 8:00 am BNT – Barnette Elem Boy’s & Girls’ Home DNL – Denali Elem FYF– Fbks Youth Fac EKC- Effie Kokrine HTR- Hunter Elem HUT- Hutchison LTH- Lathrop Noel Wien Library PCR- Pearl Creek RYN- Ryan Middle UPK- Univ Park Y.E.S.S. Elementary WVH- West Valley WDR- Woodriver WSD- Watershed Green Route Leaves Admin Ctr at 11:30 am AWE- Anne Wien B.R.I.D.G.E H.I.R.E. Program FMD- Facilities Mgmt ICS- Monroe JOY- Joy Elem LAD- Ladd Elem NDL- Nordale RSM- Randy Smith S&R- Ship/Rec TAN- Tanana Y.E.S.S Route 3 DO NOT use envelopes with the School District logo for internal mail. To us they look like external mail and in all likelihood will get metered and sent to the Post Office, and it could take days or even weeks for the Postal Service to return them. Please do not use envelopes larger than 10”X13”. The 12”X15.5” envelopes are too big. They don’t fit our mailboxes, sorter or mail cart and they slow down the sorting process. Notify the Mail Center when you run low on internal mail envelopes. We have plenty here. Boxes or packages for internal delivery must taped shut and, if necessary, reinforced so that the contents will not spill out and boxes will not burst open. Please do not over-pack boxes. If you can’t lift it by yourself easily, don’t expect anyone else to. The Warehouse drivers are on tight schedules and are unaware of the contents of individual mailbags. They exercise reasonable care when handling mailbags, but the nature of the job makes rough handling hard to avoid. If you don’t want something broken, package it appropriately. 7 External Mail Incoming Mail 8 Mail addressed to you should include your school or department/program. Please be sure to let any potential correspondents know exactly where you are so that they can include it in your address. Mail received with only a name or simply addressed to 520 5th Ave will have to be held until mail center personnel can determine where the mail needs to go. There is no quick method to determine this, and it may take even longer if substitute personnel are working. The school district and MailCenter personnel will not be responsible for personal mail. Please do not use a school district address for your bank statements, credit card accounts, utility bills, etc. These types of correspondence are often sent directly to Accounts Payable where they are opened and examined (we think they’re ours, not yours). MailCenter personnel must sign for and take responsibility for packages delivered by carriers such as UPS, FedEx and DHL. Please do not have personal items shipped to the school district. We understand that many vendors use UPS and FedEx only for shipping, and that those carriers cannot ship to PO boxes. You can arrange to have those services hold your package at their Fairbanks facilities, or you can make arrangements to have someone else receive your package. When purchasing items for school district use, be sure the billing address is Accounts Payable, 520 5th Ave and the shipping address is Shipping and Receiving, 1300 Minnie Street. Many salespeople will tell you that they have your address on file, but it’s often the wrong one. Items purchased with a Purchase Order must be processed by Shipping and Receiving. If they come to the MailCenter we have to send them to the warehouse, which may add a day or more to delivery. If you purchased items through a process other than Purchase Order, be sure that your name and your school or department is in the shipping address. We have very limited ways of determining where to send packages with no Purchase Order number, name or school/department. If you are expecting an Express Mail, FedEx or UPS shipment, get the tracking number from the vendor. These shipments can be tracked on their respective web sites and you can receive email notification when they arrive at the MailCenter. Letters and Flats* requiring postage Postal Services If you really want to learn the best way to send your letter or package you can obtain a copy of “A Guide to mailing for Businesses and Organizations” from your local Post Office or www.usps.com (the Guide is downloadable in PDF format). There are six classes of Postal Service: 1. 2. 3. 4. 5. 6. Express Mail Priority Mail First Class Mail Parcel Post Media Mail Bound Printed Matter The order of the list is also the order of priority for the Postal Service as well as the magnitude of the rates. Express Mail is the best, fastest, and most expensive way to send mail. Bound Printed Matter is the slowest and cheapest. Express Mail requires PS Label 11-B and an Express Mail envelope or box. All are available at the MailCenter or your Local Post Office. o The district has a corporate account for Express Mail. Instead of a meter stamp we write an account number on the label. For purposes of accountability please allow MailCenter personnel to fill in the account number. o The Postal Service also has a 9.5” X 12.5” flat rate envelope and a 12.5” X 15.5” X 3” flat rate box. Whatever you can cram into either one will go for $16.50 anywhere in the U.S. Both are available at the MailCenter. o Express Mail service is guaranteed overnight. Until recently this has not been the case for Alaska. However, according to USPS terms and conditions, if you use the time and rate calculator on their web site and it says they will deliver the next day, then that’s what they’ll do. o The Express Mail service includes tracking, proof of delivery, and insurance up to $100. o Express Mail can be delivered to most destinations 365 day a year. There is an extra charge for Saturday, Sunday, and holiday delivery. o Express Mail rates start at $12.60. * Letters taller than 4 ¼ inches or longer than 6 inches. 9 Priority Mail is the next best thing to Express Mail in that the Postal Service really does treat it special. For example, if they get into a situation where they have limited space on a plane, Priority Mail will go and First Class will wait for the next one. Postal regulations require any First Class mail that weighs 13 oz or more must be Priority Mail. o Priority Mail does not require any special packaging but it should be clearly marked as Priority. When our DM800 Mailing Machine informs us that a letter is too heavy for First Class we apply a Priority Mail label (and the appropriate postage) to distinguish it as such, but that does not necessarily guarantee it will get Priority treatment. The best way to get our money’s worth is to use Priority Mail packaging. There are a wide variety of Priority Mail mailers, and your MailCenter stocks them all. Dimensions: 5" x 10" Dimensions: 8.625" x 5.375" x 1.625" Features a window that allows preaddressed envelopes, #10 regular in size or smaller, to be conveniently inserted. The address shows through clearly, making this item ideal for sending letters and other small documents via Priority Mail. This small corrugated box accommodates a variety of items such as VHS videos, small books and CD's. Dimensions: 6" X 10" Allows folded documents to be conveniently inserted. This item is ideal for sending letters, cards, and other small documents via Priority Mail. Dimensions: 9.25" x 6.25" x 2" This small corrugated box accommodates a variety of items such as VHS videos, DVD's, small books and CD's. No tape necessary - just pack and ship. Dimensions: 7" x 7" x 6" The cube shaped box is ideal for clothing, books and hats. Dimensions: 11.625" X 15.125 This durable, water resistant Tyvek® envelope offers you flexibility when shipping items that do not require the added protection of a corrugated box. This Tyvek envelope is sturdy and self-sealing. This envelope is ideal for mailing large student records files that will not fit in a Flat Rate envelope 10 Dimensions: 12" x 12" x 8" The cube shaped box accommodates a variety of items such as clothing, books, and hats. Dimensions: 11.25" x 14" x 2.25" Box has self sealing tape on each end and accommodates a variety of items such as clothing, books, board games, and relatively thin items. Dimensions: 12.125" x 13.375" x 2.75" Box accommodates a variety of items such as clothing, books, board games, and relatively thin items. This corrugated box item features self sealing tape on each end. Dimensions: 12.5" x 15.5" x 3" Box features pressure sensitive tape on each end and is ideal for clothing, books, and board games. 11 The Postal Service also provides flat rate packaging. You should use a flat rate envelope if the weight of your documents is 13 oz or more. Do not underestimate the capacity of this envelope. It will accommodate a ream of documents 1 inch thick and weighing over 2 lbs. Dimensions: 12.5" x 9.5" Use this envelope to send student records files or similar heavy documents, especially if they are going Outside. You should use a flat rate box if postage will exceed $9.80. Priority Mail rates are based on weight and distance. The Postal Service web site (www.usps.com) has a postage rate calculator. If you use it be sure to add the weight of the box. Dimensions: 12" X 3.5" X 14" This box is shaped like a garment box and is ideal for very large student records files, clothing, books, board games, and relatively thin items. Dimensions: 11" X 8.5" X 5.5" This box is similar to a shoe box (11" x 8-1/2" x 51/2") and holds merchandise such as model cars, and taller items. Both shapes have the same cubic inch dimensions. These boxes weigh 8.2 oz. If you are mailing something to somewhere in Alaska you should use one of these boxes if the total weight exceeds 7.5 lbs. If you are mailing to the east coast the total weight need only exceed 1.5 lbs. 12 o Mail that arrives at the MailCenter in Priority Mail packaging will get a Priority Mail shipping label. This label will guarantee fastest possible delivery and will provide Delivery Confirmation at no extra cost to the district. Destination address will be standardized†. Delivery Confirmation bar code will be added Receipt will be returned to sender for delivery confirmation purposes. o Heavy mail that is destined for an Outside address will be repackaged in a Priority Mail Flat Rate envelope, if possible, to save postage. Priority Mail shipping label will be added Receipt will be returned to sender for delivery confirmation purposes. First Class Mail † Outbound US Mail leaves the Admin Center twice daily at 9:30 am and 2:30 pm. Tip: Bookmark All mail must have a school or school district www.usps.com return address. This is a Federal Regulation and there are no exceptions. o In order to ensure that any returned mail is routed to the proper place, the Administrative Center return address should include department or program. If the school or department is not in the return address, Mail Center personnel will attempt to locate the sender of returned mail when time permits. Mail bearing a home return address will be returned to the sender. The MailCenter will only put postage on mail with a school or school district return address. International mail should be clearly marked (sticky note) and separated from other mail. For best service, all addresses should include zip +4 code. The Postal Service web site has a zip code locator. If you use a computer to create labels or address your envelopes directly, have it print a Postnet Bar Code. Address will be compared to USPS database and corrected for errors. +4 zip code will be added. 13 First Class Mailing Strategies Choosing the Right Envelope Previously, postage costs were based primarily on weight. The new rate structure puts a greater emphasis on size, shape, and weight. In the interests of using district funds wisely, it is no longer acceptable to use any available envelope to send something through the mail. For instance, a one page document C folded and inserted into a standard #10 envelope will go for 44¢. If the same document is folded in half and inserted into a 6x9 envelope it will still go for 44¢. However, if you use a 6x9 clasp envelope the postage will be 64¢. Letter size envelopes that have clasps or other closure devices are non-machineable and a 20¢ surcharge will apply. If you put the document into the more popular 6 ½ x 9 ½ clasp envelope, the postage will be 88¢. While only slightly larger that 6 x 9, the envelope exceeds the letter size dimensions and must go at the large envelope rate. If you choose to use a large envelope such as a 9 x12 clasp envelope or (better) a 9 x 12 First Class Mailer, the postage for up to one ounce will be 88¢. However, if you grab a larger 12 x 15 ½ clasp envelope the 44¢ A 64¢ #10 Envelope 6x9 Envelope w/clasp one-page document 88¢ $1.22 postage will be $1.22. The extra ½ inch in length exceeds the flat-sized dimensions and the letter is now considered a parcel. Also, if you put something into a large envelope that makes it lumpy or rigid, it’s a parcel. So as you can see, choosing the wrong envelope can double or even triple the cost of mailing. 14 6½x9½ or 9x12 Envelope 12x15½ Envelope Use the following guidelines to determine which envelope you should use to send mail at the lowest possible rates: o Do not use clasp envelopes of any kind. They were not designed for mailing and their use may incur unnecessary additional postage. o Consider using postcards. They are ideal for notifications, invitations or reminders – and any communication that requires a quick turnaround. You can fit quite a lot of information on a 4¼”x6” card, and the postage is 36% less expensive than the cost of a letter. o Documents consisting of 11 sheets or less will fit in a standard #10 business envelope when C folded without exceeding the maximum thickness of ¼”. Most of the district’s outgoing mail meets this criteria. The #10 should be your #1 choice for mailing. o Documents consisting of 22 sheets or less will fit in a 6x9 envelope (Sales Order Item #310-24-51-7113, 6”x9” FIRST CLASS ENVELOPE, 500/BOX) with a single fold without exceeding the maximum thickness of ¼”. We get far too much mail in this category where an attempt was made to fit too many sheets into a #10 envelope. The results are contents that do not allow the flap to close properly and our mailing machine cannot successfully seal them. If not well folded they may also cause the letter to exceed the ¼” limit and incur the 20¢ surcharge. This can all be avoided by choosing the appropriate letter size envelope. Almost all of the district’s outgoing mail can go out in one of these two envelopes. Resist the temptation to use larger envelopes. The savings can be significant. As an individual you may occasionally send a few letters at a time, but so does everyone else. Here at the Mail Center we meter an average 1,000 mail pieces per day (including summer). Some mail just will not fit in a letter size envelope. While more expensive than the First Class Letter rates, First Class Flats are less expensive and faster than the alternative – Parcel Post. 15 Documents that consist of more than 22 sheets will most likely exceed the 3.5oz weight limit for letters and should go into a First Class Mailer (Sales Order item #310-24-51-2099 MAILER‡, 1st CLASS, OPEN END, 10”x13”, REDI-SEAL, 100/BOX). This mailer is distinguished by its green diamond border and prominent “First Class Mail” designation. If you are mailing multiple documents or other items in a single envelope, and: o the thickness will exceed ¾” or, o your envelope dimensions exceed the any of the maximums or o you put cassette tapes, CD or DVD cases, key chains, books, pens or pencils or anything that keeps the envelope from being nice and flat and flexible, your letter will now be considered a parcel, but it can still go First Class. If what you are mailing will be considered a parcel, you may want to consider using a box instead of an envelope, especially if the contents will make the envelope bulky. Use the smallest possible box. Postage for First Class Parcels is $1.22 for the first ounce and $.17 for each additional ounce up to 13 ounces. Regardless of the envelope size or contents, if the letter exceeds 13 oz it must go as Priority Mail. ‡ Search for mailer. This item is not listed with the envelopes. 16 Mail Preparation There needs to be at least 3 ½ inches of clear space from the right edge of the letter and 2 inches from the top edge. This is the postage area. Please do not Keep Clear write, stamp or stick anything in Keep Clear the postage area of the envelope. If the meter stamp is unreadable the letter may be returned but the postage will not. o Our postage meter uses red ink to print postage. The meter stamp contains information that will speed delivery of your mail. Red or other dark-colored mail will obscure the meter stamp and may delay delivery. o The postage meter is essentially an inkjet printer similar to any other Hewlitt-Packard style printer. The ink is designed to be absorbed by paper and will not stick to glossy surfaces such as vinyl packing tape. If you wish to tape shut confidential mail we recommend using brown (or white) paper mailing tape. This tape will readily reveal any signs of tampering and will also absorb meter stamp ink. Please do not staple documents to the envelope. They may damage our mailing machine and any Postal Service machines. If your document is stapled, please insert the document with the staple on the return address side of the envelope. Please do not mail documents with paper clips of any size. The envelope should be sufficient to keep everything together. Any envelope that weighs 13 oz or more must be sent as Priority Mail ($4.80 minimum postage). The Mail Center suggests that every school mail room should have an inexpensive postal scale. When we get “heavy” mail here we apply Priority Mail labels to alert Postal Service employees that special handling is required. However, to assure that your mail gets the service we are paying for, Priority Mail should be in Priority Mail packaging (see Priority Mail in the Postal Services section). It is not necessary to seal your letter size envelopes, however it is often more expeditious to leave mass mailings of 10 or more envelopes unsealed. Be sure the contents are properly folded and will fit completely within the envelope and that the envelopes are nested if unsealed. Avoid 17 trying to cram too many documents into a #10 envelope. If it’s more than ¼” thick the $.20 nonmachineable surcharge applies. Mass mailings of less than 200 envelopes should be grouped together with rubber bands or boxed. If they are unsealed they need to be nested. Extra US Postal Services The Postal Service provides three basic extra services: Nested envelopes 1. Proof of mailing at deposit 2. Protection in transit 3. Confirmation at delivery Proof of mailing o The cheapest way to go is to get a Certificate of Mailing. This is not the same as Certified Mail. To get a Certificate of Mailing you must take your mail to the Post Office. The fee is $1.10 + postage o If you don’t want to go to the Post Office, the next way is Certified Mail. This requires PS Form 3800, available from the Mail Center or any Post Office. There are enough Postal Service regulations and Mail Center requirements for Certified Mail to warrant a separate publication (see “MailCenter Guidelines for Certified Mail”). We get many Certified letters here where the label has been improperly applied and/or the receipt was not properly completed. Instructions for proper placement are printed on the label. Please do not use forms printed before February 2002. Provide the recipient’s address on the form. A pre-printed label is okay if it will fit in the space provided. Indicate your school or department on the receipt portion of the label so that it can be returned to you. The cost is $2.70 + postage o If you need proof of mailing and speedy delivery use Express Mail. 18 Protection in transit o Insured Mail provides a minimum of $100 coverage to a maximum of $5,000 coverage. PS Form 3813 (black label) is required for mail valued under $200 and PS Form 3813-P (blue label) is required for mail valued over $200. Both forms are available from the Mail Center or your local Post Office. Please do not use forms printed before February 2002. Provide the recipient’s address on the form. A preprinted label is okay if it will fit in the space provided. MailCenter personnel will fill in the postage information. Indicate the coverage desired in the space provided, rounded off to the nearest dollar. Indicate your school or department on the receipt portion of the label so that it can be returned to you. Costs start at $1.70 + postage based on coverage. o Registered Mail provides maximum security and coverage up to $25,000. It is escorted by Postal Service employees from the originating Post Office to the final destination. Registered Mail has very stringent packaging requirements. Registered Mail is intended primarily for the secure delivery of negotiable instruments such as checks, stock certificates and similar documents. The Mail Center does not recommend using Registered Mail for any other purpose. MailCenter personnel will do the required paperwork and packaging. Please provide the following: Recipient address Total value of the contents (no rounding) Your email address (for delivery confirmation) Costs start at $10.00 + postage based on coverage. o Confirmation at Delivery Express Mail has been previously discussed. The following are the delivery confirmation benefits 19 20 A copy of the shipping label will be mailed to you showing the delivery date. Enter the article number on the USPS web site Track & Confirm page or call the toll-free number 800-2221811. Enter your email address to receive an email when the mail has been delivered. A copy of the recipient’s signature is available for a fee. Certified Mail has been previously discussed. The following are the delivery confirmation benefits Enter the article number on the USPS web site Track & Confirm page or call the toll-free number 800-2221811. Enter your email address to receive an email when the mail has been delivered. A copy of the recipient’s signature is available for a fee. Delivery Confirmation Provides the date and time of delivery or attempted delivery. Mailers may retrieve delivery status through the Internet or the toll-free number 800-2221811. Available for Priority Mail and parcels sent as FirstClass Mail, Parcel Post, Bound Printed Matter, or Media Mail. Not for First Class letters. Included with Priority Mail service when a Priority Mail shipping label is used. Fee is $.75 for First Class Parcels, Parcel Post, Bound Printed Matter, or Media Mail. Fee is $.65 for Priority Mail (Fee is waived when a barcoded Priority Mail label is used). Return Receipt Return receipt service provides a mailer with evidence of delivery (to whom the mail was delivered and date of delivery), along with information about the recipient's delivery address. This is the only delivery confirmation service available for First Class letters. Letters must be sent Certified. Fee is $2.20 Time-Sensitive Mail Occasionally you may be required to send documents as fast as possible. Under certain conditions the MailCenter can accommodate your needs, but be aware that this may be something that you may have to do yourself since sending the mail to us will usually add a day to delivery. To avoid this, call the MailCenter and provide the following information o o o o o o o o Number of mailpieces Recipient address(es) including zip code(s) Recipient telephone number(s), if available Recipient email address(es), if available Your email address (for delivery tracking) Delivery date Weight of each mailpiece Date and time when mail will be ready The MailCenter will use Express Mail (see Express Mail under Postal Services) for time-sensitive mail. o The district has an Express Mail Corporate Account o Postal Service carrier makes a scheduled pickup every business day. o Warehouse driver delivers mail to the Post Office every business day. o All other carriers require advance notice for pickup which may add a day to delivery date. o Postal Service is the only carrier that will deliver to a PO Box. o Express Mail rates start at $12.60 and are based on weight and distance. o If you use the Flat Rate envelope your documents will go for $16.50 regardless of weight or distance o Express Mail can be delivered 365 days a year. Our experience has been that no service can guarantee overnight service to locations outside of Alaska, and that Express Mail delivery guarantees compare favorably with other services. Should you choose to use another carrier you will need to make all the arrangements yourself. 21 Standard Mail (“Bulk Mail”) Standard Mail (formerly known as Bulk Mail) is the best way to send large volumes of mail at the lowest cost. A discount is applied because some of the more labor-intensive work has already been done for the Postal Service. Generally speaking, this involves sorting and addressing. If the mail is sorted before it gets to the Post Office they charge us less. Further discounts apply if the addresses can be read by machine. Discounts can be as much as $.095 per letter. The district does not have the equipment to do pre-sorting and addressing, so it has contracted with a third-party vendor to do it for us. o The advantage of using a third party vendor is that they can do just about all of the work Folding and stapling Inserting Addressing and labeling Sealing Applying postage Fill out all the forms Meet all requirements Deliver to Post Office o The disadvantage is that they don’t work just for us They need to have your job a minimum of ten (10) working days prior to the day the mail must be delivered to the Post Office. If you have 200 or more identical mailpieces to send and the mailing date is ten business days or more away you should use Standard Mail. 22 The following information has been provided by our Standard Mail Vendor: A bulk mailing consists of at least 200 addressed pieces or 50 pounds of addressed pieces. All bulk mail should identify the School District (FNSBSD) in the return address. All bulk mail should bear the School District bulk mail permit: The minimum size for a bulk mailing is 3½ in. high by 5 in. wide. The thickness is either .007 in. for postcards or .009 in. for folded self-mailers. As far as the folded self-mailers, 20# copier paper on a half fold piece is not acceptable. In addition to roughly $.02 per piece more for not being automation compatible they also incur a non-machinable surcharge of $.02. When designing a single sheet mailer, it is better to go with a tri-fold design. 20# paper folded in half comes to only .008 inch thick. 24# or 60# is acceptable for a half fold piece. Postcard stock must be 110# index or greater, 90# is not acceptable. 65# Astrobright Cover is acceptable, however some colors interfere with Postal processing. The maximum size for a bulk mailing is 12 inches high by 15 inches long and ¾ inch thick. Not all sizes in between are acceptable to the Post Office. A mail piece must have an aspect ratio (length/height) between 1.3 and 2.5. If the 23 aspect ratio is not met then the same $.02 nonmachinable surcharge is applied. A common example is a quarter page postcard 5.5 wide / 4.25 high = 1.294, which is actually outside the range. Though probably not noticeable to the naked eye, if measured could be rejected. Cutting the height of the postcard to: 5.5wide / 4.125 high = 1.333 This is within the range. All folded self-mailers should have the return address and permit at the top of the sheet of paper. Our folder is capable of folding up to six sheets of paper bound with one staple. If the piece is saddle stitched, our folder will not take it, it simply folds at the first staple it encounters. Any piece over six sheets should be saddle stitched. One staple in the upper corner to bind the mailer is acceptable. Closing staples on a folded piece are unacceptable to the Post Office. They require a tab of some sort, either scotch tape or one of the white sticky tabs that we use here. All paper must be of uniform weight and of the same color. We have noticed variations in paper weight of different colors even though the reams said the same weight. If the piece is cut it must be cut precisely to avoid differing weights. 24 Standard Tri-Fold 25 Standard Z-Fold 26 Standard C-Fold 27 Prior planning is essential for a successful mass mailing project. o Some mass mailings happen every year (in some cases, every month), year after year. Plan now. The meter stamp that goes on each and every letter is a visible indication of how the district manages its funds. If we want public support for increased funding we must demonstrate that we use their money wisely. o Printing the addresses directly on the envelopes is faster than applying labels. In many cases the Information Services department can provide our standard mail vendor with a digital mailing list. This will speed processing and may increase the discount. Contact Information Services for details. o If you are providing mailing labels, be sure that they are printed in Zip code order. However, applying labels to mailpieces adds to the labor cost and preparation time and, therefore, is not recommended. o Let the vendor do the folding, stapling, inserting and addressing o If you prefer, you can take your job to Advance Printing at 612 30th Ave (451-1111). o Fill out a “Bulk Mail Request” form and place it with the job. o If your order is printed in the Copy Room or Print Shop, we’ll handle everything else from here. 28 Package Services Your Mail Center is equipped to facilitate the delivery of documents and packages anywhere in the world utilizing The US Postal Service. The MailCenter has the ability to send packages up to 150 lbs in many cases. The U. S. Postal Service is the preferred carrier. Unless otherwise specified, any package that weighs more than 13 ounces will be sent Parcel Post. o Postal Service carrier makes a scheduled pickup every business day. o Warehouse driver delivers mail to the Post Office every business day. o All other carriers require advance notice for pickup which may add a day to delivery date. o Postal Service is the only carrier that will deliver to a PO Box. o MailCenter personnel will print shipping labels for US Postal Service packages. Please provide the following Recipient address Recipient telephone number, if available Recipient email address, if available Your email address (for delivery tracking) Delivery date Overseas Military Mail Mail can be sent to overseas APO or FPO addresses with certain restrictions, most of which are related to addressing and contents. Addressing: Mail must be addressed to an individual or job title such as “Commander,” “Commanding Officer,” etc. Customs Declaration: Customs declaration will not be required for mail that weighs less than one pound. Mail that weighs more than one pound will require PS Form 2976-A, which is a white, multi-part form. In keeping with Postal Service bureaucratic tradition, PS Form 2976-A must be placed inside PS Form 2976-E, which is a clear plastic envelope with an adhesive backing. 29 30 You must fill out and sign the form. MailCenter personnel cannot sign for you. Put the form in the envelope, but do not seal it. The form requires further processing by Postal and Customs Service personnel, and a copy will be returned to you. As a side note, if you have any Postal Service customs forms printed before January 2004, throw them away! They are no longer acceptable and your package will be rejected immediately. Call your local Post Office and ask them if anything you are about to send is dutiable. If anything is, form 2976-A is required. Follow the instructions on the forms. If we see anything that looks out of whack once they get to the Mail Center we’ll try to correct it, but we’ll probably have to send it back. We cannot sign any customs forms, so be sure that you do. When in doubt, call the Post Office. That’s what I do.