664 Mesa Drive
Camarillo, CA 93010
805-383-0260 jkwalent@verizon.net
SUMMARY OF QUALIFICATIONS
Healthcare Technology Management Professional with strong leadership qualities to build, develop, and foster relationships with clients, colleagues and the community with the ability to interact effectively with diverse people at all levels within an organization. Self-directed team player with extensive healthcare, executive leadership and project management experience who creates a team-oriented work climate that enables professional development and encourages creative solutions and strategies.
ACCOMPLISHMENTS
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Provided project management, leadership and expertise for the implementation of the IDX Flowcast System
(GE Centricity), the TouchWorks Allscripts EMR System Modules and other complex IT projects in an
Ambulatory setting.
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Served as project manager for multi-application implementation responsible for support of over 200 consultants assigned to twelve (12) medical centers and over 130 medical office buildings.
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As a member of the senior leadership team, held responsibility for the overall project direction, system setup, best practices for the organization and management of the implementation team.
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Facilitated activities of twenty (20) project teams, assigned responsibilities and managed project deadlines interfacing with various departments including IT, business operational units and system training.
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Provided senior management and stakeholders with executive status reports. Coordinated, maintained and tracked project plan schedules, progress, milestones and issue statuses.
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As a trusted advisor to the client, attended steering committee meetings at sites to ensure goals were being met and the client was receiving the expected deliverables.
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Provided Go Live and post Go Live Support.
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Responsible for redesigning and implementing a new IDX Security+ structure in preparation for an upgrade to
IDX Flowcast.
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Directed maintenance, enhancements, training, new applications and upgrades of the IDX System.
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Maintained fiscal responsibility for managing staff, expenses and projects within approved operating and capital budgets. Proactively managed unfavorable budget variances.
AREAS OF EXPERTISE
Executive Leadership
Business Development
Client Management
Project Management
Coaching
Training & Development
PROFESSIONALEXPERIENCE
ACS Healthcare Solutions, Dearborn, MI
Change Management
Quality Improvement
Process Improvement
10/2005 to 08/2008
Partner | Vice President Epic Skill Domain, 11/2007 to 08/2008
Managed and led one of the largest independent Epic consulting practices in the country. Responsible for client management, project oversight and assessments, business development and marketing, budgets, profit and loss, accounts receivable, recruiting and resource utilization.
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Provided executive level project and engagement management on large and strategic projects. Managed multiple new and existing clients by ensuring appropriate staffing, value-added deliverables, enforcement of policies and procedures, and the pursuit of anticipated client solutions.
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Worked with national sales organization and assumed the delivery lead on large opportunity pursuits and contributed to the development of new business. Provided weekly updates of available resources.
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Responsible for developing marketing programs, cultivating and managing client relationships, and proposal and presentation development including delivery and closing the deal.
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Improved company awareness through attendance at various regional user group meetings, HIMSS conferences, and the National Epic User Group Meeting.
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Responsible for vendor relationship with Epic Systems Corporation.
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Virtually managed 11 direct reports and a total staff of 64 traveling consultants working for clients implementing Epic Prelude, Ambulatory, Cadence, Inpatient, ASAP, Resolute, and other Epic Applications.

K. Walent resume Page 2 of 3
Manager, 08/2007 to 11/2007
Business Development Manager responsible for cultivating and managing client relationships, proposal and presentation development, and delivery and closing the deal.
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As Engagement Manager supported client engagements by ensuring appropriate staffing, value-added deliverables, enforcement of policies and procedures, and the pursuit of anticipated client solutions.
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Responsible for a 2M quota; reached 75% in 3 months.
Project Manager, 07/2006 to 11/2007
Multi-Specialty Healthcare System on the West Coast
Served as Project Manager for an Epic System implementation of multiple applications such as Cadence,
Ambulatory, HOV Check-In, Inpatient, ED, and others, at large multi-specialty healthcare system on the West
Coast.
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As a trusted advisor to the client, attended client steering committee meetings at these sites to ensure that project goals were being met and the client was receiving the expected deliverables. Interacted with all levels in the organization.
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Interviewed perspective new consultants, provided on site new employee orientation, reviewed consultants’ time and expense reports, and provided direction to consultants for project related goals. Provided online educational sessions, such as Consulting Fundamentals and Time and Expense reporting to increase the consultants’ knowledge in order to better serve the client.
Senior Consultant, 10/2005 to 07/2006
Management Services Organization on the West Coast
Provided daily Managed Care IDX (GE Centricity) support and expertise to the Information Technology department for an Ambulatory medical group. Responsible for redesigning and implementing a new IDX Security+ structure in preparation for an upgrade to IDX Flowcast.
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Worked with all levels of the organization, including the CEO and CIO to identify what system access each role would need. By creating new job-based roles, reduced the number of Security Profiles by 2/3.
Provided training to security staff that will maintain the new structure.
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Reviewed and documented all user-defined queries and identified those that were no longer being used.
This process reduced the number of user-defined queries by 50%.
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While 100% billable, worked with industry contacts to promote new business for the ACS-HCS IDX Division.
Visited prospective client sites and coordinated with the sales staff to develop new business. Developed and communicated proposals for requested services for prospective clients.
Sansum Clinic, Santa Barbara, CA 01/2004 to 10/2005
Manager, Special Projects, Information Technology
Provided project management, leadership, and expertise for the implementation of the IDX Practice Management
System, the TouchWorks Allscripts EMR System Modules, and other complex IT projects in an Ambulatory setting.
Worked closely with the CIO to identify and assemble project teams with 40+ members, determined team structure, assigned responsibilities and roles, and determined schedule for team meetings. Managed project deadlines, facilitated activities of twenty project teams, and motivated team members from various departments, including IT, business operational units, and system training.
Cedars-Sinai Medical Network Services, Beverly Hills, CA 06/2000 to 12/2003
Executive Director of Information Services
Managed integrated IDX (GE Centricity) patient information systems in an Ambulatory environment including enrollment and claims, outpatient appointment scheduling, and professional billing and accounts receivable.
Recruited, developed, trained personnel, set priorities and performance goals, encouraging teamwork, collaboration, and cross training.
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Accountable for optimizing Data Warehouse for Decision Support reporting for current and long-term financial and clinical goals.
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Directed discovery, design, development, and implementation of short-term and long-term systems and technology to meet business requirements.
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Managed 6-12 Capital IT Projects each fiscal year taking full responsibility for the multi-million dollar total budget, as well as the management and success of the projects. Worked with business owners to develop a positive ROI for capital projects and monitored the expenditures during the project life cycle.

K. Walent resume Page 3 of 3
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Provided project management expertise and IT resources to ensure successful project implementation of applications and systems.
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Participated in vendor selections, managed vendors associated with management, maintenance, service support and service level agreements, and authorized the use of consultant organizations.
Superior Consultant Company, Inc, Southfield, MI
Management Consultant/Team Lead
06/1998 to 06/2000
Provided operational and technical IDX System consulting services to numerous clients and acted as internal Team
Lead to consultants in a virtual environment.
UMass Memorial Health Care, Worcester, MA 10/1995 to 06/1998
Senior Systems Analyst, Information Services
Implemented IDX Managed Care Application, including Enrollment, Claims and Referrals. Provided IDX software support, including application design, report writing, and security access.
Fallon Community Health Plan, Worcester, MA
Management Information Systems Coordinator, Operations Support, 1991 to 1994
03/1982 to 08/1994
Manager, Membership Records (Enrollment) Department, 1984 to 1991
Accounts Payable Clerk, 1982 to 1984
EDUCATION and CERTIFICATIONS
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Bachelor of Science, Business Administration, Cum Laude, Business Administration Honor Society, Worcester
State College, Worcester, MA
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Associate in Science, Business Administration, Quinsigamond Community College, Worcester, MA
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Project Management Self Study Course based on PMBOK® methodology in preparation for certification
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Project Management Certificate based on PMBOK® methodology, Superior Institute, Tampa, FL
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Statistical Process Control (SPC), Worcester Polytechnic Institute (WPI), Worcester, MA
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DDI (Development Dimensions International) Certified Instructor in Interaction Management,
New York, NY
AFFILIATIONS and ACHIEVEMENTS
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Member of Project Management Institute since 2007; #896699
Member of Los Padres PMI Chapter since 2007
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Western Region Users Group (WRUG), Vice-Chair of Vendor Relations, 2002
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Managed Care Advisory Group (MCAG) Treasurer, 1998, 2001, 2002; President 2003, 2004
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Author and copresenter of “Epic Application Fundamentals” and “Epic Application Reference Sheet” for ACS-
HCS sales colleagues, 2007
 Author and presenter of “Road to a Successful Interview with a Prospective Client” for ACS-HCS colleagues,
2007
 Author and presenter of “Consulting Fundamentals” for ACS-HCS consultants, 2007
 “Benefits of Implementing MCA in the Web”, presented at IDX National User Conference, Boston, MA 2005
 “Enhanced BAR Adjudication”, presented at IDX National User Conference, Boston, MA, 2003 and Western
Region Users Group (WRUG), Los Angeles, CA, 2003
 “Direct Enrollment Paper”, presented at Group Health Institute, Minneapolis, MN, 1992
 “Billing Conversion Paper”, presented at National GHAA Conference, Lake Tahoe, NV, 1991
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Manager of the Year Award, Fallon Community Health Plan, Worcester, MA, 1990