For Information about Senior Care
Options (SCO) Programs
MassHealth Customer Service can tell you
more about the SCO program. It can also
direct you to the SCO plans serving the
town you live in.
1-800-841-2900
For Information about PACE Programs
1-800-841-2900
Commonwealth Care Alliance
1-866-610-2273
TTY: 1-866-322-7357
www.commonwealthcare.org
Elder Service Plan of Cambridge Health
Alliance
617-575-5850
TTY: 1-800-439-2370
www.challiance.org
NaviCare® HMO
1-877-255-7108
TDD/TTY: 1-877-795-6526
www.navicare.org
Elder Service Plan of East Boston
617-568-4602
TTY: 1-800-439-0183
www.ebnhc.org
Senior Whole Health
1-888-566-3526
TTY: 1-888-749-6455
www.seniorwholehealth.com
Elder Service Plan of Harbor Health
Services, Inc.
617-533-2400
TTY: 617-533-2404
www.elderserviceplan.org
United Healthcare Senior Care Options
1-800-393-0939
TTY: 1-888-685-8480
www.uhccommunityplan.com
For Information about Frail Elder Waiver,
Massachusetts Home Care Program, and
Other Programs Provided Through Aging
Services Access Points (ASAPs)
1-800-Age-Info (1-800-243-4636)
TTY: 1-800-872-0166
www.1800ageinfo.org
Find your local ASAP and much more
information about aging services all in one
place. Call 1-800-Age-Info.
Commonwealth of Massachusetts
EOHHS
www.mass.gov/masshealth
MassHealth Customer Service can tell you
more about the PACE program. It can also
direct you to the PACE plan serving the
town you live in.
Elder Service Plan of the North Shore
1-877-803-5564
TTY: 781-715-6688
www.pacenorthshore.org
Summit ElderCare®
1-800-698-7566
TTY: 1-800-889-4106
www.summiteldercare.org
Uphams Elder Service Plan
617-288-0970
TTY: 617-287-8000, Ext. 8206
www.uphamselderserviceplan.org
Note: A TDD/TTY number is for people with partial or total hearing loss.
AGING WELL AT HOME…
KNOW YOUR OPTIONS!
SENIOR CARE OPTIONS (SCO)
PACE PROGRAMS
FRAIL ELDER WAIVER and
MASSACHUSETTS HOME CARE PROGRAM
This brochure is from the Massachusetts
Executive Office of Health and Human Services
and the Executive Office of Elder Affairs.
Our address is One Ashburton Place, Boston,
MA 02108. If you have questions about these
programs, please call MassHealth Customer
Service at 1-800-841-2900.
SCO-PACE-FEW (02/12)
MassHealth offers programs that help seniors
to get their medical services and remain at
home. You got this brochure because you are a
MassHealth member who is at least 65 years of
age and may be eligible for one or more of the
programs described inside. We have included
provider and contact information. Use this
information to learn more about these programs.
Senior Care Options (SCO)
The Program of All-inclusive Care for the Elderly
(PACE)
Frail Elder Waiver and
Massachusetts Home Care Program
If you join the SCO program, your SCO plan
gives you comprehensive, medically necessary
health care services. Nurses and other SCO
staff will visit you at home. This helps your care
providers find out what you need to stay healthy
and remain at home. If you join this program,
you must go to doctors and other providers
in the SCO plan’s provider network (except in
special circumstances).
If you join PACE, your PACE program gives you
comprehensive, medically necessary health care
services. PACE is designed to help older adults
stay in the community instead of getting nursing
home care. If you join PACE, your primary care
is coordinated by doctors and nurses at a PACE
day center. At the PACE day center, you can
have a meal and participate in activities. You can
also see social workers, physical therapists, and
other professionals who specialize in the care
of older adults. Many services are also provided
at home. Most PACE primary care providers
work only with people in the PACE program.
If you need a specialist, PACE will help you to
choose one from a network of providers. If you
join this program, you must go to doctors and
other providers in the PACE program’s provider
network (except in special circumstances).
The Frail Elder Waiver pays for home- and
community-based services for eligible people on
MassHealth. The Frail Elder Waiver is provided
through Aging Services Access Points (ASAPs).
ASAPs also provide other services as part of
the Massachusetts Home Care Program. These
programs help people served by ASAPs to keep
their independence, safety, and dignity and to
continue to live at home or in a community
setting.
Program Features
You keep all your MassHealth benefits.
You keep all your Medicare benefits, if
applicable.
You get a care plan developed for you by a
team of health professionals who specialize in
the care of older adults.
Your care is coordinated with health and social
service workers who visit you at home when
needed.
You get dental coverage including fillings,
dentures, and crowns.
You get vision and hearing-aid coverage.
You get free presciption drugs.
You may get personal care attendants to help
you at home.
You may get transportation from your home to
medical appointments.
You may get home-delivered meals.
Program Features
You keep all your MassHealth benefits.
You keep all your Medicare benefits, if applicable.
You get a care plan developed by a team of
health professionals who specialize in the care
of older adults.
Your care is coordinated with health and social
service workers who visit you at home when
needed.
You get dental coverage including fillings,
dentures, and crowns.
You get vision and hearing-aid coverage.
You get free prescription drugs.
You can go to an adult day program at the
PACE center, and you can get meals there.
You may get personal care attendants to help
you at home.
You may get transportation from your home to
medical appointments.
You may get home-delivered meals.
Services Provided Through ASAPs Include
Case management
Care coordination
Information and referral
Home care services, including:
•homemaker
•personal care
•home health aide
•skilled nursing
Home-delivered meals (Massachusetts Home
Care Program only)
Advocacy
Caregiver supports
Transportation
Referrals to a range of community-based
programs
Where Can I Get More Information
about These Programs or Providers?
Eligibility
These programs have different eligibility rules.
To join SCO or the Frail Elder Waiver, you must
meet all eligibility rules. This includes being
eligible for MassHealth. To enroll in PACE or to
get services as part of the Massachusetts Home
Care Program, you must meet all eligibility
rules, but you do not need to be eligible for
MassHealth. You may be eligible for one or all of
these programs. If you would like to learn more
about these programs, please call the phone
numbers listed in this brochure. Participation
in these programs is voluntary. You may stop
participating at any time.