Australian Energy Market Operator Victorian Wholesale Gas Market Review Discussion with Market Participants October 2010 Objectives of discussion Provide an overview of: • Approach to the market audit • Proposed timeline • Areas of focus Receive feedback from you regarding: • Communication protocols • Areas of focus/risks • Other suggestions PwC Victorian Wholesale Gas Market Review 2010 October 2010 2 Objectives of our review PwC have been engaged to review the control procedures maintained by the Australian Energy Market Operator (AEMO) in relation to the Victorian Declared Wholesale Gas Market for the year ending 30 June 2011. Our primary responsibility is to deliver a review which fulfils our obligations to AEMO’s Risk and Audit Committee, AEMO Management and Market Participants. For AEMO Risk and Audit committee • Independent assurance that control procedures • Assurance that and control procedures are designed are designed operating effectively in and operating effectively in relation to prescribed Gas and relation to prescribed Gas Market activities Market activities and requirements requirements •• Communicating areas of high review risk and Communicating areas of high review risk and explaining impact on our review approach explainingthe the impact on our review approach • Reporting control weaknesses •• Reporting control weaknesses Continually enhancing our level of service and • Continually level of service and responding toenhancing the Risk andour Audit Committee’s responding to the Risk and Audit Committee’s evaluation of our services, which we will seek on an evaluation annual basisof our services, which we will seek on an annual basis For AEMO Management • Ensuring comprehensive communication of issues through: – Timely identification and resolution • Effective issues through: – Readycommunication access to ourofcore team Timely identification and resolution • –Holding frequent two-way dialogue on emerging – Ready access to our core team issues • Holding frequent two-way dialogue on emerging issues • Communicating areas of risk that are not • Communicating areas of risk that are not sufficiently sufficiently mitigated mitigated •• Providing an independent and professional Continually enhancing our level of service and team responding to management’s evaluation of our • Continually enhancing our of service services, which we will seek onlevel an annual basis. and responding to management’s evaluation of our services, which we will seek on an annual basis. The assurance requirements for the Victorian Wholesale Gas Market are set by the National Gas Rules, Part 19, s322 ‘Market Audit’ which require we review the following: a) The calculations and allocations performed by the metering and settlements system b) Billing and information systems c) The scheduling and pricing processes d) Processes for software management e) The linepack account f) AEMO’s compliance with Part 19 of National Gas Rules. For Market Participants • Communicating our scope and approach Understanding participant •• Providing access to ourrisks review reports where • requested Communicating scope and approach Providing access to our review where •• Independent assurance thatreports control procedures requested are designed and operating effectively in • relation Assurance that control procedures are designed to prescribed Gas Market activitiesand and operating effectively in relation to prescribed Gas requirements Market activities and requirements PwC Victorian Wholesale Gas Market Review 2010 October 2010 3 Proposed timeline Fieldwork Planning Aug Approved Plan Communicated (Vic W/S, retail and Qld) Market Participant Comms Sep Oct Nov Dec Approved Assurance Plan communicated (STTM, NSW/ACT &SA) Jan Feb Mar Report to AEMO Risk and Audit Committee and Market Participants Apr May Jun Jul Aug Sep Planning meetings with Market Participants for 2011/12 Oct Nov Risk and Audit committee (RAC) Victorian Wholesale Gas Market Victorian Retail Gas Market Queensland Retail Gas Market Short Term Trading Markets NSW/ACT Retail Gas Market South Australian Retail Gas Market Gas Safety Case Legend Planning Fieldwork Meeting with market participants Plan presented to RAC Interim management letter and status update to RAC Final report to RAC PwC Victorian Wholesale Gas Market Review 2010 October 2010 4 Approach Risk Assessment Our assurance approach is based on an assessment of key risks impacting each respective gas market. Our risk assessment is based upon: • Inherent risk: the susceptibility of non-compliance with the respective gas market Rules and Procedures, assuming there are no related controls • Control risk: the risk that non-compliance with the respective gas market Rules and Procedures that could occur will not be prevented, or detected and corrected, on a timely basis by related internal controls. Our risk assessment determines the nature, timing and extent of testing we will perform on each control procedure. Deliverables - Assurance Report • On completion of our second fieldwork visit for each gas market, we will issue a limited assurance review report to the RAC which will subsequently be available to market participants. • All findings will be assigned a risk rating in accordance with AEMO’s Risk Management Framework. PwC Victorian Wholesale Gas Market Review 2010 Inherent Limitations Due to the inherent limitation of any internal control structure it is possible that fraud, error, or non-compliance with laws or regulations may occur and not be detected. Further, the internal control structure, within which the control procedures that we have audited operate, has not been audited and no conclusion is expressed as to its effectiveness. A review is not designed to detect all weaknesses in control procedures as it is not performed continuously throughout the period and the tests performed are on a sample basis. Also, a review does not provide all the evidence that would be required in an audit, thus the level of assurance provided is less than given in an audit. We will not perform an audit and, accordingly, we will not express an audit opinion. Any projection of the evaluation of control procedures to future periods is subject to the risk that the procedures may become inadequate because of changes in conditions, or that the degrees of compliance with them may deteriorate. October 2010 5 Approach - Information Technology Systems The following Information Technology systems are considered. Australian Energy Regulator (AER) Retail Market Procedures National Gas Rules Wholesale Settlement Retail Market Procedures B2B HUB - Wholesale Gas Systems • • • • • • • CATS VISA BMP PPS Meter Register Demand Prudential Monitoring TMM DFS MM&S MCE MIBB WebExchanger SCADA Data Monitoring DM Energy Data Participant Forecast CTM FRC Retail Wholesale AEMO Responsibility PwC Victorian Wholesale Gas Market Review 2010 October 2010 6 Approach - Information Technology Controls We will review Information Technology (IT) controls for the following Declared Wholesale Gas Market systems including: • The Market Clearing Engine (MCE) • The Market Information Bulletin Board (MIBB) • TransEnergy Market Manager (TMM) • WebExchanger (WEX) • Demand Forecasting System (DFS) • Metering Management and Settlements System (MM&S) We will review compliance with AEMO Information Technology procedures, focusing on the following IT General Computer Control domains: • Program development • Change management • Security • Computer operations including backup and Disaster Recovery Planning. Where possible, we will leverage common controls that operate across multiple gas markets. PwC Victorian Wholesale Gas Market Review 2010 October 2010 7 Areas of focus Discussion with AEMO management and market participants to date has identified the following areas of focus : • Prudentials • Settlement accuracy • Registration processes – registration process has moved departments within AEMO • Security - Confidentiality of market participant information Further areas of focus or comments? • Provide comment now • Email to: gas.market.auditor@au.pwc.com PwC Victorian Wholesale Gas Market Review 2010 October 2010 8 Next steps We will : • Consider feedback from Market Participants • Present draft assurance approach to AEMO Risk and Audit Committee • Communicate assurance approach to Market Participants PwC Victorian Wholesale Gas Market Review 2010 October 2010 9 Key PwC contacts Mike Bridge Lead Engagement Partner 03 8603 3652 / mike.bridge@au.pwc.com Matthew Hunt Engagement Partner 03 8603 2399 / matthew.hunt@au.pwc.com Nicola Moran Senior Manager 03 8603 2330 / nicola.moran@au.pwc.com e-mail: gas.market.auditor@au.pwc.com PwC Victorian Wholesale Gas Market Review 2010 October 2010 10