Case study Porsche upgrades infrastructure to improve availability and reduce costs HP Converged Infrastructure replaces the ageing IT system Industry Automotive Objective HP Converged Infrastructure replaces the ageing IT system Approach Looked at products from multiple vendors, before choosing on the basis of price, relationship and past good experience with HP products IT matters •Significantly cut energy consumption of servers, contributing to cost savings and reducing carbon emissions •Saved considerable amount of time required to manage infrastructure, freeing staff time to handle other projects without requiring extra recruitment Business matters •Reduced total cost of ownership, due to virtualization of server environment •Provided reliable, highly available infrastructure for hosted application used by 100 franchised Porsche dealers across Hungary “The integrated and comprehensive on-board administrator of the HP BladeSystem means we can manage the whole system quickly from one browser window, with a graphical presentation of everything on one screen. It gives us a good view of the health of the system, which helps us troubleshoot quickly.” – Andor Ludvig, head of system engineering group, Porsche Hungaria Improving availability Porsche is one of the world’s best known automotive companies, and is renowned for its performance cars. Based in the capital Budapest, Porsche Hungaria is the company’s Hungarian subsidiary. As well as Porsche cars, it also imports vehicles from the wider Volkswagen Group, including Audi, VW and Seat. Case study | Porsche Hungaria Challenge Porsche is one of the world’s best known automotive companies, and is renowned for its performance cars. As you would expect, it backs up the quality of its vehicles with a comprehensive sales, repair and support organization. Based in the capital Budapest, Porsche Hungaria is the company’s Hungarian subsidiary. As well as Porsche cars, it also imports vehicles from the wider Volkswagen Group, including Audi, VW and Seat. Porsche Hungaria sells and repairs cars through its own Porsche Inter Auto brand, and also supports around 100 franchized dealers throughout Hungary. The company runs its IT systems from a server room at its main location in Budapest, and also runs a smaller server room at its warehouse site in the city’s suburbs. The servers at head office are accessed by the dealers over a Multiprotocol Label Switching network infrastructure, using Virtual Private Networks for security. The headquarters is also connected to the Volkswagen Group’s Salzburg regional base. Reliability vital The company recently found that its servers and networking were struggling to keep pace with the requirements placed on them, both by its internal users and the franchised dealers. “We had an existing environment which was four years old and out dated – we had to change,” says Andor Ludvig, head of the system engineering group at Porsche Hungaria. “We were starting to experience some problems, and troubleshooting was slow. We were looking for a solution which was comprehensive in its features, was easy to manage and would enable us to provide a stable system for the dealers and the headquarters. It also needed to be scalable to cope with future demands.” Stability and availability are important to Porsche Hungaria, not least because the franchised dealers across the country depend on the infrastructure, as Ludvig comments: “The system must run reliably with no downtime, so we required a solution that would deliver high availability – this was an important factor.” The company’s existing infrastructure used conventional servers, but Ludvig decided the time was right to move to blade servers, as he explains: “We chose a blade solution for a range of benefits, but primarily because it would give us a stable, compact, and easy to manage system.” Porsche has standardized globally on HP as its main hardware supplier, as Ludvig comments: “HP is our hardware standard: we use HP for switches, printers, servers, desktop PCs and laptops, and have done for many years.” With its standardization policy, the Hungarian subsidiary was still able to make its own choice as to who would be the best supplier for its local needs. “We looked at products from other vendors, including IBM and Cisco, but we decided that HP was the best solution,” says Ludvig. “We had a good relationship with HP and knew its products, its proposal was competitively priced, and we were satisfied with the HP products we were already using.” Solution Converged Infrastructure for business critical applications Porsche Hungaria selected HP Converged Infrastructure technologies that included HP 2610 series switches and two HP c7000 BladeSystem enclosures. It uses a total of 16 HP BL460c server blades as well as conventional HP ProLiant DL360 servers, with an HP FlexFabric module simplifying the process of connecting the servers to the network. “We have a better overall solution because everything is from one vendor, as there are no problems or incompatibilities,” says Ludvig. “We were confident we would have no issues connecting the HP servers and networking, which is why we chose all the hardware from one company. 2 Case study | Porsche Hungaria “Ninety five percent of our servers are running Microsoft® Windows® Server 2003 or 2008,” says Ludvig. “We also have a few Linux machines, and a couple running the IBM AIX operating system because we have some existing IBM servers we use for the Oracle environment.” The infrastructure includes Windows domain controllers, file and printer servers as well as database servers for the Oracle software used by Porsche Hungaria. Other software includes Microsoft SQL Server, and the company’s own Cross application, developed by Porsche Austria, which is used by its dealers and its own Inter Auto team. “We provide business critical applications for dealers and distributors across the country,” explains Ludvig. “They are logged into the terminal server and that gives them everything they need for running the business, such as servicing and sales information.” HP worked with two local partners, Bitvadasz and Szintezis in close cooperation with the distributor CHS, to deliver the system. “Porsche installed the infrastructure, and the HP Technology Services Education pack was included in the purchase – they taught us how to use everything,” says Ludvig. Space and power savings Porsche Hungaria virtualizes its servers, mostly with VMware vSphere 4.1, but also with Microsoft Hyper-V for a few virtual machines, to maximize the flexibility of its environment. “Virtualization has a lot of benefits: it is cheaper, it is fast to make changes, and it is easy to control centrally,” says Ludvig. “Overall, I estimate that we have significantly reduced the total cost of ownership of the IT environment due to virtualization.” Power savings are another of the major benefits of virtualization and moving to blade servers, and Porsche Hungaria has reduced energy usage, contributing to cost savings and reducing carbon emissions. This is partly due to its usage of the dynamic power management capabilities of the HP BladeSystem, optimized for the terminal environment. The move to blade servers has also saved space for the company, as Ludvig comments: “We have a lot more room now, and the compact system is convenient – the extra space also makes it easier to add more hardware in the future, making the system more scalable.” Simple management The company’s IT department in Hungary consists of 27 people, of whom 5 are in Ludvig’s system engineering team and are responsible for supporting and maintaining the IT infrastructure. The team also remotely manages a separate smaller cluster at the warehouse site, which runs Windows Server and is used for another Oracle database. The new HP infrastructure has made management much simpler, saving time for Porsche’s team. Ludvig comments: “We have a common console, and it is much easier to manage and more flexible compared to our previous environment. “The integrated and comprehensive on-board administrator of the HP BladeSystem means we can manage the whole system quickly from one browser window, with a graphical presentation of everything on one screen; this is a big benefit,” continues Ludvig. “It gives us a good view of the health of the system, which helps us troubleshoot quickly – which is critical as we need to respond to issues rapidly.” 3 Case study | Porsche Hungaria Customer solution at a glance Applications Microsoft SQL Server Oracle databases Hardware •HP c7000 BladeSystem enclosure •HP BL460c server blade •HP ProLiant DL360 server •HP Virtual Connect FlexFabric 10Gb/24-port module •HP 2610 series switch Software •HP Insight Control •HP Virtual Connect •VMware vSphere 4.1 •Microsoft Hyper-V •Microsoft Windows Server (2003 and 2008) HP services •HP Technology Services Education •Three-year 24x7 support with four-hour response time Sign up for updates hp.com/go/getupdated “The system is user friendly so it has a short learning curve for new users,” says Ludvig. “This also means people who are not fully qualified can undertake simple tasks, such as restarting a server.” High availability To ensure its infrastructure is reliable and can support its dealers, Porsche Hungaria has deployed redundant components wherever possible. Porsche Hungaria uses HP Virtual Connect and FlexFabric technology, which adds a virtualization layer to make it easy to connect servers to the network. Each of its two c7000 enclosures contains two Virtual Connect FlexFabric modules, which are connected to the blade servers and to the HP 2610 series switch. “The enclosure has a lot of fans, everything is doubled and we are running two identical systems,” says Ludvig. “The HP BladeSystem itself includes redundancy and is highly reliable on its own, but we bought two because of the importance of high availability – we could not just ask the dealers to wait if the system went down.” “The Virtual Connect manager software makes it easy and quick to handle the system,” says Ludvig. “I really like the profile in Virtual Connect, which makes it possible to replace a file or printer server by just making an image, putting into a local bay, and then the server is up and running again. The company’s applications are divided across its two c7000 enclosures, which both run simultaneously. If one enclosure were to fail, the infrastructure would continue to operate with all functions intact, simply with lower performance. “Time saving is important because we have a big environment to run – with the HP system, we have considerably reduced the time required to manage the infrastructure, which frees up staff to handle other projects,” says Ludvig. “We have many other tasks for the IT team, and the time we have saved means we can handle all of these without needing to recruit extra people – hence saving money.” Share with colleagues “We are completely happy with the reliability of the system,” says Ludvig. “It is stable, and there have been no problems – just positives. The HP Converged Infrastructure solution has been excellent. It is state of the art technology, it’s flexible, and everything is the highest quality.” Learn more at hp.com/go/convergedinfrastructure Rate this document © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Oracle is a registered trademark of Oracle and/or its affiliates. 4AA4-5518ENW, April 2013