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Muhammad Kashif Anjum
PERSONAL PROFILE
Father’s Name:
Professional Status:
Mailing Address:
Date of Birth:
NIC:
Email:
Telephone:
Mohammad Younis Anjum
MBA- Marketing
House# 54-A, street # 9 Habibia Colony
Mustafa Abad, Lahore, Pakistan
09-11-1982
35202-2301598-9
kashif_younis88@hotmail.com
Kfys88@yahoo.com
+92-300-4481480
+92-42-6859129
OBJECTIVES
Work for an Organization that offers Learning Environment, Contributes toward Career
Development, allows employees to show talent that result in Accomplishment of Organizational
and Personal Goals.
PROFESSIONAL TRAINING & ACADEMIC PROFILE
Qualification & Trainings
After Sales Excellence 1
Completion Year
February 2010
Institution / Location
Porsche Middle East and Africa
Dubai UAE
Porsche Ignition Challenge
July 2008
Online Training Platform
After Sales Wheels (Customer
Relation & Raising Service Bar)
May 2008
Porsche Middle East & Africa in
Dubai UAE
Porsche Ignition Challenge
April 2008
Online Training Platform
MBA (Major in Marketing)
CGPA 3.46
August 2006
E – Commerce
May 2003
Bachelor Of Commerce (B.com)
Faculty of Science
(FSc)
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September 2002
October 2000
University of Central Punjab
(PCBA) - Lahore.
Peak Solutions Incorporation, LHR
MAO college, LHR
Govt. Islamia College, LHR
PROFESSIONAL EXPERIENCE
Currently Working with PORSCHE in Pakistan as Services Coordinator and Customer
Relation. (About to become Asst Manager.Joined:Feb’2007 till present)
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Customer Relation Management and overall After Sales Activities.
Direct Contact with Customers.
Customer Care & Coordination and Complete Satisfaction.
Customer History and Record Maintenance for Service Call ups.
Warranty Extension Processing, Online Jobs and Claims.
Porsche Request Management System operate (PRMS)
Parts Availability, Selection and Ordering.
Invoicing and Insurance Claims Adjustments.
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Five Months Work Experience in Corporate and Financial Advisors[Pvt] Ltd. as
Marketing Executive/ project Coordinator (21-Aug-06 to 21-Jan-07)
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Coordinating in Different Project, Preparing marketing plans and other
responsibilities.
Six weeks internship in Mobilink HR Department (5th Jun – 17th Jul ‘2006)
Worked on Human Resource Management System (HRMS) built on Oracle
- Handled new joiner cases
- Employee ID generation
- Updating new joiner data to HRMS
- Salary sheet preparation with selected heads
ACADEMIC PROJECTS
Launching of a Chiller
Role Negotiation
Islam with
Management Pillars
Launching of Product
Service Redesign
Focused on market that offers an opportunity to launch a product that
could chill a beverage or sweet in very quick time. Different strategies
were used to capture target market.
Technique that helped in clarifying individual role and how their roles
are interlinked and how they can perform that is beneficial for other in
achieving their tasks.
This was a comparison of management pillars (planning, organizing,
leading, controlling, staffing) with reference to Islamic point of view.
Strategies to introduce a new product into market and how to plan for a
penetration.
Proposed a new service blue print and redesigned layout by
introducing checkpoint tags and labels that can enhance performance of
SpeedEx courier service.
LANGUAGES
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English
Urdu
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Excellent command on MS Office.
E-Commerce diploma with first position from Peak Solution Inc LHR.
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Interpersonal and Presentational Skills.
Good at Working in Rush Hours and Motivating People.
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Web Browsing
Hiking
Watching movies and listening to music
COMPUTER SKILLS
ADDITIONAL SKILLS
INTERESTS
REFERENCES
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Zahid Ali
Country Manager After Sales
Porsche-Pakistan
Contact: +92-323-4641 911
Fayaz Ahmad Khan
CEO
Corporate & Financial Advisors (Pvt) Ltd
Contact: +92-301-8261 898