Fleet Maintenance Clerk – South Bend, IN
Summary: The Fleet Maintenance Clerk provides administrative and technical assistance for the Transportation
Department in accordance with company policies and procedures. The Clerk is responsible for ensuring the work
flow, maintenance repairs and other related records are kept up to date and correct. Communications regarding all
equipment, company cars, plant equipment, tractor trailers, and forklifts are handled daily with appropriate
locations.
Essential Duties and Responsibilities: This list of duties and responsibilities is not all inclusive and may
be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Recordkeeping, Fleet Maintenance Department Database and Reporting:
Organize, maintain, and purge department files.
Maintain Fleet Maintenance Department database (Transman), including entering new equipment or parts into
the computer system, schedule internal & external repairs

Ensure that hard copy and electronic records are maintained in a current status.

Develop, maintain, and distribute regular reports as instructed.
Greeting Employees and Answering Inquiries:

Greet visitors, directing them to the appropriate staff member to address their issue or to schedule an
appointment.

Act as resource for employees to address and resolve basic fleet / equipment inquiries and problems.

Assist Fleet Maintenance Manager with maintaining and distributing updated compliance documentation
(ie. Vehicle registrations, Proof of Insurance)
Administrative Support:

Make copies, scan, fax or print documents as needed.

Work with fleet / equipment service vendors to ensure equipment is in working order.

Create and monitor internal & external repair orders, ensuring that receipts are kept and invoices paid in a
timely manner.

Order parts / supplies as needed.

Assist Fleet Maintenance Manager and Service Providers with handling, documenting and follow up on
accidents and breakdowns.

Act as back-up to the other two shifts
Fleet Maintenance – Transportation:
 Key Performance Indicators and Quality Assistance:

Develop a hands-on understanding and maintain knowledge of the various Steel Warehouse
Transportation, processes, practices, policies and key terms.

Assist with the development of key performance indicators (KPIs) that are effective for the Fleet
Maintenance / Transportation Departments.

Monitor the Fleet Maintenance database (Transman) on a regular basis.
Fleet Maintenance Clerk
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5/28/2012
Requirements: To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Minimum of one year of administrative support experience required. Experience in a manufacturing setting
preferred.
2. Demonstrated experience with developing data-driven reports, statistics, and metrics/measurements required.
Experience with IT and project management preferred.
3. Experience with office computer software required, including demonstrated experience with Microsoft Office
Suite software packages, such as Outlook. Word, Excel, required. In time, develop working knowledge with
use of Transman, Phoenix, TeleTrac (truck GPS & driver information system), ComData
4. Effective analytical skills required.
5. Effective verbal and written communication skills required.
6. Effective interpersonal and customer service skills required.
7. Effective organizational and prioritization skills required.
8. Ability to be detail-oriented required.
9. Ability to operate a variety of standard business machines, such as a computer and keyboard, typewriter,
calculator, fax, and photocopier required.
10. Ability to take direction, provide feedback and actively participate as a team player required.
11. High School Diploma or GED is required
12. 1 year of experience with processing and follow-up on insurance and accident claims and knowledge of crash
reporting required by each state is highly preferred.
Note:
This position requires the ability to work overtime as deemed necessary by Management and
the flexibility to cover 2nd and 3rd shift as needed.
.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit, handle, or touch objects, tools, or
controls, and pick / pull parts. The employee is occasionally required to stand; walk; reach above shoulders; climb
or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds.
Work Environment
While performing the duties of this job, the employee is working in an office environment with occasional visits to
the shop floor, fuel island, spare car lot, truck / trailer yard. The noise level in the work environment is usually
moderate.
Fleet Maintenance Clerk
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5/28/12