Competence Development through Nokia Siemens Networks Academy Responding to your challenges and meeting your business needs. Many years of close cooperation with our customers all over the world have helped us get a clear understanding of operators’ main challenges in a constantly changing market. We believe that many of these challenges can be met by developing and optimizing the competence of your staff. Take a look at the wide range of competence development possibilities outlined in Nokia Siemens Networks’ learning portfolio below. We are sure you will find that whatever level of competence you are looking for, Nokia Siemens Networks can offer a comprehensive program that suits your needs. Training services • Classroom training • Virtual training • e-Learning • On-the-job training Learning services • Learning consulting • Competence planning • Learning content development • Assessment and verification Learning management and development service • Back office admin • Curriculum • Content • Lab/facilities management development management • Sourcing • Delivery service Learning technology hosting • Learning platform hosting • e-Learning platform hosting Let us cooperate with you and design the learning solution that meets your needs. Identifying the operational problems and understanding the commercial impact are essential steps to be able to select the most suitable learning solutions that help solving your challenges. Well managed competence development services help you gain a better understanding of training needs, optimize learning solutions in a multi-supplier environment, achieve better visibility into the return on your training investments and increase your ability to concentrate on core business activities. classroom sessions, workshops, seminars or on-the-job activities. The services also include a wide range of self-paced e-learning courses covering systems, network architecture, products and platforms as well as new releases. We cover the complete spectrum of IT training, technical training and business training.We deliver in a form that suits you best, including classroom or virtual classroom sessions, workshops, seminars, on-the-job activities or web-based training. Training services provide your personnel with the competencies to work in the telecommunications industry in an efficient and professional way. Task based business and technical learning content can be delivered in a form that suits you best, including different types of classroom or virtual Learning services cover advanced forms of support for your competence planning and management. The learning consulting service supports you in identifying the areas where competence development would add value to your operations as well as respond to your business needs. The competence planning service establishes the purpose of learning, lists down the tasks involved, identifies the job profiles performing the tasks, determines the learning needs, and substantiates the testing and evaluation points of the learning. The learning content development service will build a solution using existing building blocks (like standard trainings) as well as customized deliverables to fit into your unique need. The assessment and verification service will close the circle by coming back to originally defined objectives and key performance indicators and evaluating how those were achieved.Learning management and development service is a solution offered to companies who wish to outsource parts or the entire learning function. Nokia Siemens Network’s portfolio for ongoing employee development enables you to realize the full potential of your personnel resources, enabling them to be fully up-to-date with developments in technology and the market. Building your learning solution Purpose Competence evaluation Competence development Job task analysis Customer Customer and and Nokia Nokia Siemens Siemens Networks Networks collaboration collaboration Current state analysis Learning needs analysis Copyright © 2010 Nokia Siemens Networks. All rights reserved. Nokia Siemens Networks and the wave logo are registered trademarks of Nokia Siemens Networks. Other company and product names mentioned herein may be trademarks or trade names of their respective owners. Products and solutions herein are subject to change without notice. Nokia Siemens Networks Corporation, Karaportti 3, FI-02610 ESPOO, Finland Nokia Siemens Networks