Fred Template - Fred Help Centre

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RELEASE NOTES
May 2014
FRED DISPENSE RELEASE NOTES
This release of Fred Dispense introduces a new Archive
prompt on starting up. Following user feedback, Clinical
Interventions for a patient are now displayed in the Patient
History window. Additional logging has been implemented to
identify the cause of the transmission failure to Fred Office.
In this topic:
What’s New in Fred Dispense? ................................................................................................................................. 2
Archive prompt on starting up ............................................................................................................................................ 2
PPI Intervention – Accessible from Patient History (F2) ..................................................................................................... 2
Fred Office Integration – Message Display on Script Transmission Failure ........................................................................ 3
What’s Fixed in Fred Dispense? ............................................................................................................................... 4
Regulation 24 Safety Net calculation ................................................................................................................................. 4
Set Price for White Repat Patient ...................................................................................................................................... 4
(SS-Sig) Streamlined Authority Code not copied................................................................................................................ 4
PBS Approval Number field allows blank value .................................................................................................................. 4
Tax Invoice report includes Archived scripts ...................................................................................................................... 4
1
WHAT’S NEW IN FRED DISPENSE?
Archive prompt on starting up
Fred Dispense now displays an Archive Required prompt on starting up.
Click OK to continue and access Fred Dispense.
Note: If your data contains possible corruption, a blue message is displayed. This existing
feature remains unchanged, and still requires the intervention of Fred’s Support team.
PPI Intervention – Accessible from Patient History (F2)
As requested by user feedback following the release of the PPI functionality in February
2014, Clinical Interventions for a patient are now displayed in the Patient History window.
To open the Patient History window, press <F2> when a Patient record is displayed.
The entries are noted in chronological order and colour-coding indicates the status of each
intervention. For example, red for Draft, green for Complete.
Double-click a Clinical Intervention entry or select the intervention and press <F4> to
open the Clinical Intervention functionality. Then, edit as required.
Note: For detailed information on how to record and save a Clinical Intervention, refer to
the Clinical Intervention Guide on Fred Help Centre.
2
Fred Office Integration – Message Display on Script
Transmission Failure
This change follows on from changes made in the April 2014 Release to prevent empty files
transmitting to Fred Office and allow scripts to continue through to Fred Office.
As announced in the April 2014 Release Notes, the May 2014 Release of Fred Dispense
includes extra logging to allow the root cause of the “empty file” issue to be investigated.
Fred Dispense now displays a blue message when a script is unable to transmit through to
Fred Office due to a yet unidentified error.
We recommend to delete and then re-enter the script, so the details are sent through to
Fred Office.
Each time this error occurs, the error details are logged and sent to Fred for further
investigation.
3
WHAT’S FIXED IN FRED DISPENSE?
Regulation 24 Safety Net calculation
The calculation for Regulation 24 scripts has been modified to ensure the Safety Net is
triggered correctly.
Issue:
In some cases, the count of scripts indicated the patient had reached their Safety Net, but
the monetary value did not meet the required threshold value. As a result, the claim would
be rejected by Medicare for the issuing of Safety Net.
Solution:
Regulation 24 supplies are now calculated using the formula [Patient Contribution x
Number of Supplies] for all concession scripts and conform to Medicare’s requirements.
The calculation for General supplies (where applicable) has also been adjusted.
Set Price for White Repat Patient
When dispensing to a White Repat Patient as NHS type script (General Patient), the Set
Price is no longer ignored and is now applied.
(SS-Sig) Streamlined Authority Code not copied
Since the February 2014 release, Dispense has been populating the Phone Approval
Number or the Streamline Code with the values used for the last dispensing when
dispensing Authority scripts and using SS-Sig.
Issue:
This would on occasion result in a rejection from Medicare via PBS Online, as authority
details, such as Streamlined Code, can change when a new prescription has been issued.
Solution:
As of this release, the Directions ONLY are copied from the last dispensing when using
SS-Sig. The Authority details entered during dispensing are no longer overwritten.
PBS Approval Number field allows blank value
Fred Dispense now allows the PBS Approval Number field to be left blank when
presenting a repeat script (that is a Script Switching type) to an approved pharmacy, after
the first script was originally dispensed by a non-approved PBS dispensing pharmacy (with
no approval number).
Tax Invoice report includes Archived scripts
The Tax Invoice report now includes all scripts dispensed in the specified period, including
the scripts that have already been archived.
4
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Email: help@fred.com.au
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