Setting a New Direction Together A small change in direction can make a big difference – but sometimes it can be difficult to see the forest through the trees. For more than 150 years, we’ve made it our business to help our customers on their journeys, to uncomplicate their lives and to accelerate their progress toward their financial aspirations. With that mission in mind, I’m pleased to welcome you to the new, enhanced look of PNC Directions. Today’s Directions combines the same quality information that you’ve come to rely upon, along with a fresh new look that makes it easier to read and locate the articles that are most important to you. We’re committed to delivering the information, tools and resources you need to confidently make financial decisions, and we’re constantly working to improve the products and services we provide to help you set your direction in life. Please stop by your local branch, call 1-877-CALL-PNC or visit us online at pnc.com to learn more about all of the ways we can help you stay on course and reach your desired destination. Selecting the Right Financial Consultant – Take Control of Your Future Selecting a financial consultant is an important decision. You want a qualified professional who is trustworthy and someone with whom you are compatible. Your Financial Consultant Is Your Partner A financial consultant is a professional who works with you to develop a comprehensive plan to help you achieve your financial goals. Your Financial Consultant, in essence, is your financial partner. Sincerely, Joseph C. Guyaux President, The PNC Financial Services Group Find a Financial Consultant Compatible With You STAY HEALTHY AND SAVE > Eat a balanced diet that includes lean proteins, whole grains, low-fat dairy products and plenty of fruits and vegetables. > Get enough sleep. Most Americans currently get significantly less than the seven to nine hours per night that sleep experts recommend. > Get moving. Exercise can reduce stress, help you lose weight and improve overall health. A simple walk around the block requires no special equipment and can easily be worked into your day. > Maintain a healthy weight to help reduce the risk of heart disease, high blood pressure and diabetes. > Practice preventive care. Take advantage of immunizations and preventive health screenings to ward off disease and/or detect potential health issues before they advance. While finding a financial consultant with whom you are comfortable and compatible may seem daunting and somewhat uncomfortable (it’s never easy to share the intimate details of your financial life), it doesn’t have to be difficult. But where do you begin? The first step in selecting a financial consultant is knowing what you want in life. Do you want to retire at age 58? Are you saving for your children’s college educations? Do you dream of owning a second home? By defining – and prioritizing – your goals, you can begin your search. Get referrals from family, friends and business associates who share goals similar to yours. Select three or four highly recommended financial consultants and schedule an appointment with each. Many financial consultants will provide an initial consultation free-of-charge. Take an Active Role in Your Financial Future It may seem as if your work is now done. In reality, your work has just begun – ask questions, review your portfolio periodically and build a positive relationship with your new financial partner. You’ll Save Money Your First Meeting – What To Expect as an Educated Healthcare Consumer During the consultation, be prepared to share a snapshot of your current financial situation and your prioritized financial goals. The financial consultant should listen attentively, ask questions about your risk tolerance and investment philosophy, and explain things in layman’s terms. You’ll also want to find out more about the financial consultant’s qualifications, risk tendencies, investment strategies, as well as his or her approach to financial planning. It is helpful to create a list of questions to ensure you don’t forget to ask about something important. At this initial meeting, it is prudent to ask about the types of clients the financial consultant works with as well as any additional services offered by the individual or his or her firm. How to Become an Educated see page 3 Healthcare Consumer MANAGING BUSINESS CASH FLOW FOR MORE INFORMATION To learn more about selecting a financial consultant that’s right for you, you can visit the websites of the National Association of Securities Dealers at nasd.com or the U.S. Securities and Exchange Commission at sec.gov. to Avoid Crises Selecting the Right Financial Consultant – Take Control of Your Future Important Investor Information: Securities and brokerage services are provided by PNC Investments LLC, member NASD and SIPC. Annuities and other insurance products are offered by PNC Insurance Services, LLC a licensed insurance agency. see page 6 ALSO IN THIS ISSUE: > Stay Healthy and Save > Setting a New Direction Together > Don’t smoke! Reduce your risk of stroke and heart disease, cancer and pulmonary diseases such as emphysema and chronic bronchitis by not smoking. The easiest way to save money on healthcare costs is to invest in a lifestyle change and stay healthy. Not only will you save, but you’ll also feel great! To begin saving money and feeling great consider doing the following: 5 PNC Directions | SEPT/OCT 2007 by Joe Guyaux see page 5 > Take time for yourself and do something enjoyable every day! Dance, read a book, write poetry, walk the dog – if you enjoy it, do it! You may have to make dramatic changes to live more healthfully. And that’s not an easy thing to do. But it is worth the effort in the long run. pnc.com | 1-877-CALL-PNC ©2007 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, Member FDIC see page 2 FORM 125595 6 pnc.com 1-877-CALL-PNC see page 4 MANAGING BUSINESS CASH FLOW You’ll Save Money as an Educated Healthcare Consumer Virtually every business has experienced a cash crisis at some point in time. These crises can be caused by a variety of factors ranging from an overall economic slowdown to an expected seasonal decline in business. However, thoughtful planning and effective cash management can help you avoid many crises and survive those that are unavoidable. There was a time – not so long ago – when every employee was offered the same healthcare benefit plan. The only choice available to these employees was “take it or leave it.” And the information available for this plan was contained in one document. Today, regardless of whether our coverage is provided by an employer or purchased on an individual basis, we have more choices – and access to information – than ever before when it comes to healthcare options. With a simple phone call or a few clicks of a mouse we can compare available choices online, research the credentials of participating physicians and hospitals, and even take advantage of prevention programs that will help us manage conditions that can adversely affect our health. What does it mean to be a “healthcare consumer”? Quality healthcare can be expensive and, at times, it can also be a financial challenge for individuals and families. Becoming an educated healthcare consumer can help you take care of yourself and your family while saving money. 2 PNC Directions | SEPT/OCT 2007 to AVOID CRISES Forecasting the Future The first step in effective cash management is forecasting your future cash flow. Typically done on an annual or quarterly basis, the cash flow forecast should be realistic and take into account all cash expected to come into and go out of your business on a monthly or weekly basis. This forecast will help you anticipate shortfalls and allow you to take proactive steps to avoid a crisis. Evaluate Assets Evaluate the assets owned outright by the business, and contemplate selling selected ones. For example, the sale of excess and/or outdated inventory can help increase cash flow at any time. Cash from Credit A line of credit from your bank provides a convenient and flexible way to smooth out the peaks and valleys of cash flow. A small business line of credit can be used just like cash and, unlike a traditional loan, requires you to pay interest only on the amount actually used. So consider a line of credit as a vital tool in your cash management plan – providing your business with a cash reserve. Careful planning and management will help you stay in control of cash flow and help your business thrive. MAINTAINING A HEALTHY CASH FLOW Speed Up Collections Timely collections will help to ensure that you have a steady flow of cash coming in. Invoice clients immediately upon delivery of goods or job completion. If your business involves project work, project initiation deposits and progress payments are effective tools that can help ensure a steady flow of cash throughout the course of these projects. How to Become an Educated Healthcare Consumer Review available healthcare plans, as well as your financial and medical situations, to ensure that you select that which best meets the needs of you and your family. When considering healthcare plans, don’t just look at the amount you must contribute to participate in the plan. Be sure to evaluate what your likely out-of-pocket expenses might be. These expenses may include co-payments, deductibles, prescription costs, and emergency care costs. Practice prevention. Take advantage of immunizations and preventive screenings as they apply to the individuals in your family. Where immunizations can help prevent disease, preventive health screenings can help detect disease earlier when it is often more treatable. The information supplied by preventive screenings will also provide you with a variety of information that can help you better understand how to improve your health outlook through a lifestyle change. Look for ways to manage health conditions on your own. Does your health insurer provide free advice via phone or provide educational materials by mail? Do you have access to health education seminars that can help you live more healthfully? If so, take advantage of these resources to manage current health conditions and help to prevent new conditions from developing. Keep the conversation going! Your healthcare providers are your partners and it is your responsibility to keep them informed. Communicating openly and honestly with providers will help to ensure that you and your family receive effective and efficient care. Ultimately, each of us bears responsibility for our own lives – and that includes our healthcare. When we use the tools and information available today to make educated and informed choices about our healthcare, we are in control and can feel confident in the knowledge that the healthcare plan and providers we’ve selected will provide the care we need, meet our expectations, and help to save us money. Consider offering a modest discount to clients who pay promptly and charging interest to those who pay late. Review outstanding debts periodically and step up collections activities on past due accounts. Manage Payments For More Information The U.S. Department of Health & Human Services (HHS) offers additional information on becoming a more active healthcare consumer at ahrq.gov, the website for the Agency of Healthcare Research and Quality. To learn more about leading a healthier lifestyle, you can visit healthfinder.gov, the HHS Guide to Reliable Health Information, sponsored by the Office of Disease Prevention and Health Promotion. pnc.com | 1-877-CALL-PNC Prompt payment of your obligations will not only keep you in good standing with your suppliers and creditors, but it can save you money by allowing you to take advantage of discounts, and help you avoid late payment and/or collection fees. However, if you are facing a cash crunch, consider foregoing a negligible early payment discount and holding payment until the due date. Invest in the Future of Your Business If your cash flow forecast and management practices are effective, there may be times when you will have more cash on hand than is required to meet your obligations. Use these times to plan for the future; invest this excess cash and you’ll have a reserve that you can tap into when times are a bit more challenging. 3 PNC Directions | SEPT/OCT 2007 4 MANAGING BUSINESS CASH FLOW You’ll Save Money as an Educated Healthcare Consumer Virtually every business has experienced a cash crisis at some point in time. These crises can be caused by a variety of factors ranging from an overall economic slowdown to an expected seasonal decline in business. However, thoughtful planning and effective cash management can help you avoid many crises and survive those that are unavoidable. There was a time – not so long ago – when every employee was offered the same healthcare benefit plan. The only choice available to these employees was “take it or leave it.” And the information available for this plan was contained in one document. Today, regardless of whether our coverage is provided by an employer or purchased on an individual basis, we have more choices – and access to information – than ever before when it comes to healthcare options. With a simple phone call or a few clicks of a mouse we can compare available choices online, research the credentials of participating physicians and hospitals, and even take advantage of prevention programs that will help us manage conditions that can adversely affect our health. What does it mean to be a “healthcare consumer”? Quality healthcare can be expensive and, at times, it can also be a financial challenge for individuals and families. Becoming an educated healthcare consumer can help you take care of yourself and your family while saving money. 2 PNC Directions | SEPT/OCT 2007 to AVOID CRISES Forecasting the Future The first step in effective cash management is forecasting your future cash flow. Typically done on an annual or quarterly basis, the cash flow forecast should be realistic and take into account all cash expected to come into and go out of your business on a monthly or weekly basis. This forecast will help you anticipate shortfalls and allow you to take proactive steps to avoid a crisis. Evaluate Assets Evaluate the assets owned outright by the business, and contemplate selling selected ones. For example, the sale of excess and/or outdated inventory can help increase cash flow at any time. Cash from Credit A line of credit from your bank provides a convenient and flexible way to smooth out the peaks and valleys of cash flow. A small business line of credit can be used just like cash and, unlike a traditional loan, requires you to pay interest only on the amount actually used. So consider a line of credit as a vital tool in your cash management plan – providing your business with a cash reserve. Careful planning and management will help you stay in control of cash flow and help your business thrive. MAINTAINING A HEALTHY CASH FLOW Speed Up Collections Timely collections will help to ensure that you have a steady flow of cash coming in. Invoice clients immediately upon delivery of goods or job completion. If your business involves project work, project initiation deposits and progress payments are effective tools that can help ensure a steady flow of cash throughout the course of these projects. How to Become an Educated Healthcare Consumer Review available healthcare plans, as well as your financial and medical situations, to ensure that you select that which best meets the needs of you and your family. When considering healthcare plans, don’t just look at the amount you must contribute to participate in the plan. Be sure to evaluate what your likely out-of-pocket expenses might be. These expenses may include co-payments, deductibles, prescription costs, and emergency care costs. Practice prevention. Take advantage of immunizations and preventive screenings as they apply to the individuals in your family. Where immunizations can help prevent disease, preventive health screenings can help detect disease earlier when it is often more treatable. The information supplied by preventive screenings will also provide you with a variety of information that can help you better understand how to improve your health outlook through a lifestyle change. Look for ways to manage health conditions on your own. Does your health insurer provide free advice via phone or provide educational materials by mail? Do you have access to health education seminars that can help you live more healthfully? If so, take advantage of these resources to manage current health conditions and help to prevent new conditions from developing. Keep the conversation going! Your healthcare providers are your partners and it is your responsibility to keep them informed. Communicating openly and honestly with providers will help to ensure that you and your family receive effective and efficient care. Ultimately, each of us bears responsibility for our own lives – and that includes our healthcare. When we use the tools and information available today to make educated and informed choices about our healthcare, we are in control and can feel confident in the knowledge that the healthcare plan and providers we’ve selected will provide the care we need, meet our expectations, and help to save us money. Consider offering a modest discount to clients who pay promptly and charging interest to those who pay late. Review outstanding debts periodically and step up collections activities on past due accounts. Manage Payments For More Information The U.S. Department of Health & Human Services (HHS) offers additional information on becoming a more active healthcare consumer at ahrq.gov, the website for the Agency of Healthcare Research and Quality. To learn more about leading a healthier lifestyle, you can visit healthfinder.gov, the HHS Guide to Reliable Health Information, sponsored by the Office of Disease Prevention and Health Promotion. pnc.com | 1-877-CALL-PNC Prompt payment of your obligations will not only keep you in good standing with your suppliers and creditors, but it can save you money by allowing you to take advantage of discounts, and help you avoid late payment and/or collection fees. However, if you are facing a cash crunch, consider foregoing a negligible early payment discount and holding payment until the due date. Invest in the Future of Your Business If your cash flow forecast and management practices are effective, there may be times when you will have more cash on hand than is required to meet your obligations. Use these times to plan for the future; invest this excess cash and you’ll have a reserve that you can tap into when times are a bit more challenging. 3 PNC Directions | SEPT/OCT 2007 4 MANAGING BUSINESS CASH FLOW You’ll Save Money as an Educated Healthcare Consumer Virtually every business has experienced a cash crisis at some point in time. These crises can be caused by a variety of factors ranging from an overall economic slowdown to an expected seasonal decline in business. However, thoughtful planning and effective cash management can help you avoid many crises and survive those that are unavoidable. There was a time – not so long ago – when every employee was offered the same healthcare benefit plan. The only choice available to these employees was “take it or leave it.” And the information available for this plan was contained in one document. Today, regardless of whether our coverage is provided by an employer or purchased on an individual basis, we have more choices – and access to information – than ever before when it comes to healthcare options. With a simple phone call or a few clicks of a mouse we can compare available choices online, research the credentials of participating physicians and hospitals, and even take advantage of prevention programs that will help us manage conditions that can adversely affect our health. What does it mean to be a “healthcare consumer”? Quality healthcare can be expensive and, at times, it can also be a financial challenge for individuals and families. Becoming an educated healthcare consumer can help you take care of yourself and your family while saving money. 2 PNC Directions | SEPT/OCT 2007 to AVOID CRISES Forecasting the Future The first step in effective cash management is forecasting your future cash flow. Typically done on an annual or quarterly basis, the cash flow forecast should be realistic and take into account all cash expected to come into and go out of your business on a monthly or weekly basis. This forecast will help you anticipate shortfalls and allow you to take proactive steps to avoid a crisis. Evaluate Assets Evaluate the assets owned outright by the business, and contemplate selling selected ones. For example, the sale of excess and/or outdated inventory can help increase cash flow at any time. Cash from Credit A line of credit from your bank provides a convenient and flexible way to smooth out the peaks and valleys of cash flow. A small business line of credit can be used just like cash and, unlike a traditional loan, requires you to pay interest only on the amount actually used. So consider a line of credit as a vital tool in your cash management plan – providing your business with a cash reserve. Careful planning and management will help you stay in control of cash flow and help your business thrive. MAINTAINING A HEALTHY CASH FLOW Speed Up Collections Timely collections will help to ensure that you have a steady flow of cash coming in. Invoice clients immediately upon delivery of goods or job completion. If your business involves project work, project initiation deposits and progress payments are effective tools that can help ensure a steady flow of cash throughout the course of these projects. How to Become an Educated Healthcare Consumer Review available healthcare plans, as well as your financial and medical situations, to ensure that you select that which best meets the needs of you and your family. When considering healthcare plans, don’t just look at the amount you must contribute to participate in the plan. Be sure to evaluate what your likely out-of-pocket expenses might be. These expenses may include co-payments, deductibles, prescription costs, and emergency care costs. Practice prevention. Take advantage of immunizations and preventive screenings as they apply to the individuals in your family. Where immunizations can help prevent disease, preventive health screenings can help detect disease earlier when it is often more treatable. The information supplied by preventive screenings will also provide you with a variety of information that can help you better understand how to improve your health outlook through a lifestyle change. Look for ways to manage health conditions on your own. Does your health insurer provide free advice via phone or provide educational materials by mail? Do you have access to health education seminars that can help you live more healthfully? If so, take advantage of these resources to manage current health conditions and help to prevent new conditions from developing. Keep the conversation going! Your healthcare providers are your partners and it is your responsibility to keep them informed. Communicating openly and honestly with providers will help to ensure that you and your family receive effective and efficient care. Ultimately, each of us bears responsibility for our own lives – and that includes our healthcare. When we use the tools and information available today to make educated and informed choices about our healthcare, we are in control and can feel confident in the knowledge that the healthcare plan and providers we’ve selected will provide the care we need, meet our expectations, and help to save us money. Consider offering a modest discount to clients who pay promptly and charging interest to those who pay late. Review outstanding debts periodically and step up collections activities on past due accounts. Manage Payments For More Information The U.S. Department of Health & Human Services (HHS) offers additional information on becoming a more active healthcare consumer at ahrq.gov, the website for the Agency of Healthcare Research and Quality. To learn more about leading a healthier lifestyle, you can visit healthfinder.gov, the HHS Guide to Reliable Health Information, sponsored by the Office of Disease Prevention and Health Promotion. pnc.com | 1-877-CALL-PNC Prompt payment of your obligations will not only keep you in good standing with your suppliers and creditors, but it can save you money by allowing you to take advantage of discounts, and help you avoid late payment and/or collection fees. However, if you are facing a cash crunch, consider foregoing a negligible early payment discount and holding payment until the due date. Invest in the Future of Your Business If your cash flow forecast and management practices are effective, there may be times when you will have more cash on hand than is required to meet your obligations. Use these times to plan for the future; invest this excess cash and you’ll have a reserve that you can tap into when times are a bit more challenging. 3 PNC Directions | SEPT/OCT 2007 4 Setting a New Direction Together A small change in direction can make a big difference – but sometimes it can be difficult to see the forest through the trees. For more than 150 years, we’ve made it our business to help our customers on their journeys, to uncomplicate their lives and to accelerate their progress toward their financial aspirations. With that mission in mind, I’m pleased to welcome you to the new, enhanced look of PNC Directions. Today’s Directions combines the same quality information that you’ve come to rely upon, along with a fresh new look that makes it easier to read and locate the articles that are most important to you. We’re committed to delivering the information, tools and resources you need to confidently make financial decisions, and we’re constantly working to improve the products and services we provide to help you set your direction in life. Please stop by your local branch, call 1-877-CALL-PNC or visit us online at pnc.com to learn more about all of the ways we can help you stay on course and reach your desired destination. Selecting the Right Financial Consultant – Take Control of Your Future Selecting a financial consultant is an important decision. You want a qualified professional who is trustworthy and someone with whom you are compatible. Your Financial Consultant Is Your Partner A financial consultant is a professional who works with you to develop a comprehensive plan to help you achieve your financial goals. Your Financial Consultant, in essence, is your financial partner. Sincerely, Joseph C. Guyaux President, The PNC Financial Services Group Find a Financial Consultant Compatible With You STAY HEALTHY AND SAVE > Eat a balanced diet that includes lean proteins, whole grains, low-fat dairy products and plenty of fruits and vegetables. > Get enough sleep. Most Americans currently get significantly less than the seven to nine hours per night that sleep experts recommend. > Get moving. Exercise can reduce stress, help you lose weight and improve overall health. A simple walk around the block requires no special equipment and can easily be worked into your day. > Maintain a healthy weight to help reduce the risk of heart disease, high blood pressure and diabetes. > Practice preventive care. Take advantage of immunizations and preventive health screenings to ward off disease and/or detect potential health issues before they advance. While finding a financial consultant with whom you are comfortable and compatible may seem daunting and somewhat uncomfortable (it’s never easy to share the intimate details of your financial life), it doesn’t have to be difficult. But where do you begin? The first step in selecting a financial consultant is knowing what you want in life. Do you want to retire at age 58? Are you saving for your children’s college educations? Do you dream of owning a second home? By defining – and prioritizing – your goals, you can begin your search. Get referrals from family, friends and business associates who share goals similar to yours. Select three or four highly recommended financial consultants and schedule an appointment with each. Many financial consultants will provide an initial consultation free-of-charge. Take an Active Role in Your Financial Future It may seem as if your work is now done. In reality, your work has just begun – ask questions, review your portfolio periodically and build a positive relationship with your new financial partner. You’ll Save Money Your First Meeting – What To Expect as an Educated Healthcare Consumer During the consultation, be prepared to share a snapshot of your current financial situation and your prioritized financial goals. The financial consultant should listen attentively, ask questions about your risk tolerance and investment philosophy, and explain things in layman’s terms. You’ll also want to find out more about the financial consultant’s qualifications, risk tendencies, investment strategies, as well as his or her approach to financial planning. It is helpful to create a list of questions to ensure you don’t forget to ask about something important. At this initial meeting, it is prudent to ask about the types of clients the financial consultant works with as well as any additional services offered by the individual or his or her firm. How to Become an Educated see page 3 Healthcare Consumer MANAGING BUSINESS CASH FLOW FOR MORE INFORMATION To learn more about selecting a financial consultant that’s right for you, you can visit the websites of the National Association of Securities Dealers at nasd.com or the U.S. Securities and Exchange Commission at sec.gov. to Avoid Crises Selecting the Right Financial Consultant – Take Control of Your Future Important Investor Information: Securities and brokerage services are provided by PNC Investments LLC, member NASD and SIPC. Annuities and other insurance products are offered by PNC Insurance Services, LLC a licensed insurance agency. see page 6 ALSO IN THIS ISSUE: > Stay Healthy and Save > Setting a New Direction Together > Don’t smoke! Reduce your risk of stroke and heart disease, cancer and pulmonary diseases such as emphysema and chronic bronchitis by not smoking. The easiest way to save money on healthcare costs is to invest in a lifestyle change and stay healthy. Not only will you save, but you’ll also feel great! To begin saving money and feeling great consider doing the following: 5 PNC Directions | SEPT/OCT 2007 by Joe Guyaux see page 5 > Take time for yourself and do something enjoyable every day! Dance, read a book, write poetry, walk the dog – if you enjoy it, do it! You may have to make dramatic changes to live more healthfully. And that’s not an easy thing to do. But it is worth the effort in the long run. pnc.com | 1-877-CALL-PNC ©2007 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, Member FDIC see page 2 FORM 125595 6 pnc.com 1-877-CALL-PNC see page 4 Setting a New Direction Together A small change in direction can make a big difference – but sometimes it can be difficult to see the forest through the trees. For more than 150 years, we’ve made it our business to help our customers on their journeys, to uncomplicate their lives and to accelerate their progress toward their financial aspirations. With that mission in mind, I’m pleased to welcome you to the new, enhanced look of PNC Directions. Today’s Directions combines the same quality information that you’ve come to rely upon, along with a fresh new look that makes it easier to read and locate the articles that are most important to you. We’re committed to delivering the information, tools and resources you need to confidently make financial decisions, and we’re constantly working to improve the products and services we provide to help you set your direction in life. Please stop by your local branch, call 1-877-CALL-PNC or visit us online at pnc.com to learn more about all of the ways we can help you stay on course and reach your desired destination. Selecting the Right Financial Consultant – Take Control of Your Future Selecting a financial consultant is an important decision. You want a qualified professional who is trustworthy and someone with whom you are compatible. Your Financial Consultant Is Your Partner A financial consultant is a professional who works with you to develop a comprehensive plan to help you achieve your financial goals. Your Financial Consultant, in essence, is your financial partner. Sincerely, Joseph C. Guyaux President, The PNC Financial Services Group Find a Financial Consultant Compatible With You STAY HEALTHY AND SAVE > Eat a balanced diet that includes lean proteins, whole grains, low-fat dairy products and plenty of fruits and vegetables. > Get enough sleep. Most Americans currently get significantly less than the seven to nine hours per night that sleep experts recommend. > Get moving. Exercise can reduce stress, help you lose weight and improve overall health. A simple walk around the block requires no special equipment and can easily be worked into your day. > Maintain a healthy weight to help reduce the risk of heart disease, high blood pressure and diabetes. > Practice preventive care. Take advantage of immunizations and preventive health screenings to ward off disease and/or detect potential health issues before they advance. While finding a financial consultant with whom you are comfortable and compatible may seem daunting and somewhat uncomfortable (it’s never easy to share the intimate details of your financial life), it doesn’t have to be difficult. But where do you begin? The first step in selecting a financial consultant is knowing what you want in life. Do you want to retire at age 58? Are you saving for your children’s college educations? Do you dream of owning a second home? By defining – and prioritizing – your goals, you can begin your search. Get referrals from family, friends and business associates who share goals similar to yours. Select three or four highly recommended financial consultants and schedule an appointment with each. Many financial consultants will provide an initial consultation free-of-charge. Take an Active Role in Your Financial Future It may seem as if your work is now done. In reality, your work has just begun – ask questions, review your portfolio periodically and build a positive relationship with your new financial partner. You’ll Save Money Your First Meeting – What To Expect as an Educated Healthcare Consumer During the consultation, be prepared to share a snapshot of your current financial situation and your prioritized financial goals. The financial consultant should listen attentively, ask questions about your risk tolerance and investment philosophy, and explain things in layman’s terms. You’ll also want to find out more about the financial consultant’s qualifications, risk tendencies, investment strategies, as well as his or her approach to financial planning. It is helpful to create a list of questions to ensure you don’t forget to ask about something important. At this initial meeting, it is prudent to ask about the types of clients the financial consultant works with as well as any additional services offered by the individual or his or her firm. How to Become an Educated see page 3 Healthcare Consumer MANAGING BUSINESS CASH FLOW FOR MORE INFORMATION To learn more about selecting a financial consultant that’s right for you, you can visit the websites of the National Association of Securities Dealers at nasd.com or the U.S. Securities and Exchange Commission at sec.gov. to Avoid Crises Selecting the Right Financial Consultant – Take Control of Your Future Important Investor Information: Securities and brokerage services are provided by PNC Investments LLC, member NASD and SIPC. Annuities and other insurance products are offered by PNC Insurance Services, LLC a licensed insurance agency. see page 6 ALSO IN THIS ISSUE: > Stay Healthy and Save > Setting a New Direction Together > Don’t smoke! Reduce your risk of stroke and heart disease, cancer and pulmonary diseases such as emphysema and chronic bronchitis by not smoking. The easiest way to save money on healthcare costs is to invest in a lifestyle change and stay healthy. Not only will you save, but you’ll also feel great! To begin saving money and feeling great consider doing the following: 5 PNC Directions | SEPT/OCT 2007 by Joe Guyaux see page 5 > Take time for yourself and do something enjoyable every day! Dance, read a book, write poetry, walk the dog – if you enjoy it, do it! You may have to make dramatic changes to live more healthfully. And that’s not an easy thing to do. But it is worth the effort in the long run. pnc.com | 1-877-CALL-PNC ©2007 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, Member FDIC see page 2 FORM 125595 6 pnc.com 1-877-CALL-PNC see page 4