Keio University Global Management Practice Instructor: Affiliation: Email: Rémy Magnier-Watanabe University of Tsukuba, Graduate School of Business Sciences magnier-watanabe.gt@u.tsukuba.ac.jp Outline of lecture Global Management Practice (GMP) is intended to be a challenging advanced management course for graduate students. Students will gain a general overview of the critical issues facing organizations in simultaneously managing their human resources at home and abroad. It focuses on the connection between corporate strategies and the effective management of human resources, which at times, may require differing policies across countries. The course is based on the notion that competitive firms and economies require appropriate structures, policies, and strategies for managing their employees at every level of the enterprise. This is particularly true of multinational companies (MNCs) intricately involved in a global environment. The unique contribution of GMP is the simultaneous blending of exogenous and endogenous factors in more than one country while planning and coordinating vital human resource policies and practices. In this endeavor, the interaction of different customs and local conditions makes the understanding of culture a pillar of this course. We will explore this key concept before aiming at answering questions like how an organization facilitates a multi-domestic response to staffing, appraising, compensating, and developing its personnel in a way that its core goals and values are upheld without sacrificing local customs and traditions. In particular, we will review the challenges of GMP and introduce a practical framework, and examine local responsiveness versus global integration. Then, we will explore how MNCs structure global coordination, build social architecture, manage global talent through recruitment, selection, and retention, develop global leaders, address global performance, and manage knowledge and innovation across borders. The course primarily uses a combination of lectures, class discussions, and case analyses. Evaluation Participation (15%). All students are expected to participate actively in class discussion. This includes evidence of thorough prior preparation of course materials, engaging in exercises, etc. Attendance at all session is required except in previously arranged cases/emergencies. Group Case Study Reports and Presentations (60%). In groups of 2-4, you will summarize the issues, options, and recommendations for each case (3 x 20%). Each report should be about 3 pages. Your group may be cold-called for a presentation of your analysis to the class. Final Exam (Individual) (25%). There will be a final exam that will cover all elements of the course, including the concepts, cases, exercises, and discussions. 1 Keio University Plan of lectures Week Topic 1 1. The Global Management Challenge 2 3 4 5 6 7 8 9 10 11 12 13 14 Reading/Discussion/ Presentation Assignment Bartlett, C.A., Ghoshal, S. (2001). “Building competitive advantage through people”, MIT Sloan Management Review, 43(2), 34-41. 2. HRM in the Schuler, R.S. (2000). “The internationalization of human International Firm: The resource management”, Journal of International Framework Management, 6(3), 239-260. 3. Becoming Locally Hofstede, G. (1980). “Motivation, leadership, and Responsive organization: Do American theories apply abroad?” Organizational Dynamics, 9(1), 42-63. 4. Achieving Global Osland, J.S. (2000). “The journey inward: Expatriate Integration hero tales and paradoxes”, Human Resource Management, 39(2/3), 227-238. “Trying to Do Business in Mexico, Gringo Style” 5. Structuring Global Maznevski, M.L., Distefano, J.J. (2000). “Global leaders Coordination are team players: Developing global leaders through membership on global teams”, Human Resource Management, 39(2/3), 195-208. 6. Case Study Session 1 “Lincoln Electric: Venturing Abroad” 7. Building Social Coleman, J. (1988). “Social capital in the creation of Architecture human capital”, American Journal of Sociology, 94(Supplement), S95-S120. 8. Managing Global Dewhurst, M., Pettigrew, M., Srinivasan, R. (2012). Talent: Recruitment, “How multinationals can attract the talent they need”, Selection, and Retention McKinsey Quarterly, June 2012. 9. Case Study Session 2 “Managing Global Teams: Greg James at Sun Microsystems” 10. Developing Global Bingham, C.B., Felin, T., Black, J.S. (2000). “An Leaders interview with John Pepper: What it takes to be a global leader”, Human Resource Management, 39(2/3), 287-292. 11. Global Performance Tahvanainen, M. (2000). “Expatriate performance Management management: The case of Nokia Telecommunications”, Human Resource Management, 39(2/3), 267-275. 12. Managing Knowledge Magnier-Watanabe, R., Senoo, D. (2008). “Organization and Innovation across characteristics as prescriptive factors of knowledge Borders management initiatives”, Journal of Knowledge Management, 12(1), 21-36. 13. Case Study Session 3 “Language & Globalization: “Englishnization” at Rakuten” 14. Final Exam Final Exam 2 Keio University Recommended text book (not required) Briscoe, D., Schuler, R. Tarique, I. (2011). International Human Resource Management: Policies and Practices for Multinational Enterprises (Global HRM). Routledge (4th ed.). Required cases “Lincoln Electric: Venturing Abroad”, by Christopher A. Bartlett, Jamie O’Connell, Source: HBS Premier Case Collection, 22 pages, Publication date: January 14, 1998. Prod. #: 398095-PDF-ENG Available for purchase on http://hbsp.harvard.edu/ “Managing Global Teams: Greg James at Sun Microsystems”, by Tsedal Neeley, Thomas J. DeLong, Source: HBS Premier Case Collection, 15 pages, Publication date: Jul 03, 2008. Prod. #: 409003-PDF-ENG. Available for purchase on http://hbsp.harvard.edu/ “Language & Globalization: “Englishnization” at Rakuten”, by Tsedal Neeley, Source: HBS, 15 pages, Publication date: Aug 29, 2011. Prod. #: 412002-PDF-ENG. Available for purchase on http://hbsp.harvard.edu/ Prerequisite / Recommendation None Grading Classroom Participation Group Case-Studies (20% x 3 each) Final Examination 15% 60% 25% 3