MSEM III
EMIS 7362: PRODUCTION AND OPERATIONS MANAGEMENT
Southern Methodist University
Fall 2005
Instructor:
Dr. John W. Via III, P.E.
Director of Manufacturing, ASPEX
AM-5
Alcon Manufacturing, Ltd.
6201 South Freeway
Fort Worth, TX 76134
Work phone: (817) 551-6926
Mobile phone (817) 690-8307
Home phone: (817) 370-8272
John.Via@Alconlabs.com
SMU Contact: Tammy Sherwood
EMIS Office
Tel.:(214) 768 - 1100
Fax: (214) 768 - 1112
tsherwoo@engr.smu.edu
Texts:
Principles of Operations Management
Jay Heizer and Barry Render
8th edition (2005)
Prentice-Hall
The Wall Street Journal, daily business newspaper
Course Goals: This course studies the activities of a firm that relate to the creation of
goods and services through the transformation of inputs to outputs. This
includes the ten major topics of operations management: managing
quality, design of goods and services, process strategy, location selection,
layout design, human resources (job design), supply-chain management,
inventory management, scheduling, and maintenance.
Grading:
25% term paper
25% case studies/problem solutions
25% monthly quizzes
25% final exam
100 points
100 points
100 points (25 points each)
100 points
Office Hours:
After each class and by appointment, or call anytime.
Email: Use SMU: as beginning of the subject of any emails you send me.
Additional Information
* Disability Accommodations: Students needing academic accommodations
for a disability must first contact Ms. Rebecca Marin, Coordinator,
Services for Students with Disabilities (214-768-4557) to verify the
disability and establish eligibility for accommodations. They should
then schedule an appointment with the professor to make appropriate
arrangements. (See University Policy No. 2.4.)
* Religious Observance: Religiously observant students wishing to be
absent on holidays that require missing class should notify their
professors in writing at the beginning of the semester, and should
discuss with them, in advance, acceptable ways of making up any work
missed because of the absence. (See University Policy No. 1.9.)
* Excused Absences for University Extracurricular Activities: Students
participating in an officially sanctioned, scheduled University
extracurricular activity should be given the opportunity to make up
class assignments or other graded assignments missed as a result of
their participation. It is the responsibility of the student to make
arrangements with the instructor prior to any missed scheduled
examination or other missed assignment for making up the work.
(University Undergraduate Catalogue)
Month
8/27
9/24
10/15
11/05
12/03
PRODUCTION AND OPERATIONS MANAGEMENT
EMIS 7362
Heizer/Render
Topics
Reading (chapters)
Operations and Productivity;
Global Environment
Project Management
Forecasting
Design of Goods/Services
Managing Quality (Statistical Process Control)
Process Strategy (Capacity Planning)
Location Selection
Layout Strategies
1-4
5-9
Human Resources/Job Design
Supply Chain Management (SCM)
Inventory Management
10-12
Aggregate Planning
Material Requirements Planning (MRP)
Short-term Scheduling
Just-in-Time and Lean Production Systems
Maintenance and Reliability
13-17
Wrap-up and Review as necessary
Papers Due/Presentations
Final Exam
Homework problems will be solved in class by students selected at random. Groups are
expected to prepare professional presentations of their assigned cases. All students are
expected to read and review ALL case studies (including those you do not present!).
There will also be several outside readings.
Monthly Homework Assignments from Heizer/Render:
Chapter
1
Problems
3,10,13-15
2
3,6,7
3
7,14,21
4
10,13-17,23,41
5
10-12
6
3,15
S6
7
6,8,12,19
5,11
S7
8
9,12-14,29,33
7,11,14
9
10
1,8
7,8
S10
11
7,12,13
2,7,10
S11
12
4,6
6,12,26
13
14
15
16
3-6
11-12
6,13
3,4
17
11-13
Case Study
Mass Production (HBSP#391255),
Taco Bell (HBSP#692058)
Komatsu Ltd. Project G Globalization
(HBSP#398016)
We’ve Got Rhythm! Medtronic Pacemakers
(HBSP#698004)
LLBean Item Forecasting and Inventory Mgmt
(HBSP#893003)
CIBA Vision: Daily Disposable Lens Project (A)
(HBSP#696100)
GE: We bring Good Things to Life (A&B)
(HBSP#899162, 899163)
Product Development at Dell Computer
(HBSP#699010)
Lenzig AG: Expanding in Indonesia
(HBSP#796099)
Toshiba: One Works (HBSP#696059)
PPG: Developing a Self-Directed Workforce (A)
(HBSP#693020)
Supply Chain Mgmt at World Co. Ltd.
(HBSP#601072)
Pioneer Hi-Bred International Supply Mgmt
(HBSP#898238)
McPherson Refrigeration (HBSP#93D021)
Vandelay Industries (HBSP#697037)
Southern Pulp & Paper (HBSP#696103)
Johnson Controls Automotive Systems Group:
Georgetown, Kentucky Plant (HBSP#693086)
Workplace Safety at Alcoa (A) (HBSP#692042)
PRODUCTION AND OPERATIONS MANAGEMENT
EMIS 7362
Fall 2005 @ Lockheed Martin
Student Information
(Please give this information to Dr. Via in session # 1)
Name:
Phone:
E-Mail:
Previous Degree(s):
Employer:
Job Responsibility:
Years of service:
Objective for taking course:
What you expect to get out of this course: