Case 14. Pepsi One • 14-1 C ASE 14 PEPSI ONE INTRODUCTION On June 30, 1998, PepsiCo shocked the beverage industry with its introduction of a revolutionary new sugarfree cola with no aftertaste. Within one hour of FDA approval of acesulfame potassium (ace K), the main sweetening ingredient, the launch of Pepsi One was announced. Samples of the new drink were in the hands of reporters and bottlers within hours. How was PepsiCo able to formulate a new core brand so quickly? The answer is that Pepsi is no longer an American company but has become a truly global organization. Pepsi has proven that it is a truly global company by developing a new product to satisfy an overseas market segment. As the product was highly successful in foreign markets, PepsiCo brought it back to the U.S. market for a successful launch once ace K was approved. pany with sales of $510 million. By 1970, PepsiCo had grown to annual sales of $1 billion and had transferred the corporate headquarters to Purchase, New York. Diversity and Focus Throughout the history of PepsiCo, there have been several purchases and sales of separate business entities (Appendix 1). In the late 1990s, PepsiCo experienced a period of rationalization and began to focus on the beverage and snack food markets. The most dramatic change during this period was the divestiture of the restaurant brands, Kentucky Fried Chicken, Taco Bell, and Pizza Hut into the new Tricon Global Restaurants. Tricon was spun off to shareholders on the basis of one share in the new company for every ten shares of PepsiCo held. Brand Development PEPSICO CORPORATE HISTORY Early Growth In the 1890s the soda fountain was an integral part of the town drugstore. In New Bern, North Carolina, a pharmacist named Caleb Bradham decided to develop a new beverage that was both delicious and healthful. This beverage would aid digestion and boost energy by eliminating many of the chemicals and narcotics in popular fountain drinks. His new beverage was a huge success. He started producing the flavoring syrup in his basement and shipping it out to other drugstores in the region. By 1902 the formula was so successful that he decided to file incorporation papers to expand into Virginia, Maryland, Pennsylvania, and New York. Now, more than a hundred years later, PepsiCo has developed into a global giant with sales in the range of $21 billion per year and a global sales force of 63,000 people. The current corporate entity of PepsiCo truly began in 1965 when Pepsi-Cola, under the leadership of Donald Kendall, and Frito-Lay, under the direction of Herman W. Lay, merged their companies to create a com- This case was prepared by Jason Blondé, Hemal Salot, Tanya Savio, and Florian Schmid of Temple University’s Fox School of Business and Management under the supervision of Professor Masaaki Kotabe as the basis for class discussion rather than to illustrate either effective or ineffective management of a situation described (October 1999). PepsiCo has concentrated on the development of major global brands. In 1997 it held nine different brands with over $1 billion in global sales (Lay’s, Doritos, Ruffles, Cheetos, Pepsi, Diet Pepsi, Mountain Dew, 7-Up, and Mirinda). International Operations PepsiCo’s revenues are highly skewed toward the American marketplace and international revenues account for a small portion of total revenues and an even smaller proportion of profits. During fiscal year 1997, PepsiCo reported a strong balance between its snack foods and beverage divisions. Each accounted for approximately $10.5 billion in revenue, although profits in the snack food division were significantly larger at $1.7 billion, opposed to $1.1 billion for beverages. In the beverage market, $8 billion was realized in North America, while international operations accounted for only $2.6 billion, with a net loss of $137 million. The snack food business was also skewed with $7 billion in North American revenue; however, PepsiCo achieved $3.5 billion in international revenue, for an international profit of $318 million. THE HISTORY OF PEPSI ONE — PEPSI MAX The soft-drink market is one of the most active in terms of product development. This drive for innovation pro- 14-2 • Case 14. Pepsi One vides manufacturers with the tools to produce top-class beverages from milk and fruit juice combinations to great-tasting reduced-calorie carbonates. Pepsi One, launched in the U.S. market in October 1998, is one of the latest and biggest of these innovations. The product is an innovation in the U.S. market but was actually already launched under the name Pepsi Max in Europe in 1993. Carbonated soft drinks are not as popular in Europe as they are in other markets, especially in the United States. In terms of servings per capita, they rank only seventh, tied with bottled water (Appendix 8). With only 191 8-oz. servings per capita, compared to 861 in the United States. European soft drink consumption is only one-eighth of what it is in the United States. It only accounts for 5.6 percent of the total beverage consumption, compared to almost 30 percent in the United States. Europeans prefer, in descending order, tap water (including “other’’; see Appendix 8), milk, tea, coffee, and beer. But these facts do not mean that Europe, and especially Western Europe is a small market. On the contrary, Western Europe consumes 26 percent of the world production of soft drinks (Appendix 9). International market share of diet soft drinks in 1993, at 4 percent, paled in comparison to the U.S. market share of diet soft drinks, a whopping 27 percent. Rival Coke’s international sales were three times that of Pepsi’s in 1992, and its edge on diet sales in particular was even wider. In competing with Coke overseas, Pepsi has to deal with Coke’s greater visibility and dominance in Europe. Hoping to expand its share of the international soft drink market, Pepsi launched Pepsi Max. The idea grew out of foreign consumers’ reluctance to try diet colas. Pepsi decided to set out to find out what customers really wanted. In market research with overseas consumers, Pepsi discovered that consumers were hesitant to try colas that were labeled “diet’’ or “light,’’ as these terms were perceived to indicate that the products were meant for the obese or diabetics. The name Pepsi Max was cleverly chosen to avoid any reference to the word diet. “Maximum Taste. No Sugar,’’ was the line used to convince reluctant consumers. Interestingly enough, the name Pepsi Max was chosen out of a list of thirteen possible names including Pepsi One. Not only were overseas consumers turned off by the negative image associated with the word diet, they also didn’t like the taste of artificial sweetener-based diet colas. Consumers tested expressed dislike of the aftertaste. Since there are many ways to explain tastes and flavors, Pepsi set up panels from its research centers to define a common vocabulary to describe subtle variations in taste of colas. After extensively cross-checking their findings with consumers, Pepsi determined four different ele- ments that defined “aftertaste.’’ With this information Pepsi was able to focus on finding a suitable blend of ingredients that would produce a muted aftertaste. Pepsi Max spent three years developing a product that would not taste like typical diet cola. Pepsi Max contains the same base oils as Pepsi but in the place of sugar, there is a mixture of aspartame and acesulfame K, a product that was not yet approved for consumption in the United States at the time. Pepsi Max is described as a no-sugar product with a full-bodied cola taste. According to Jesse Meyers, publisher of the Beverage Digest newsletter, it tastes more like Pepsi than Diet Pepsi. In April of 1993, Pepsi Max was launched in two test markets; the United Kingdom and Italy. These two countries were chosen because they represented opposite ends of the European diet cola consumption spectrum. In the United Kingdom in 1993, diet colas represented approximately 17 percent of the total carbonated soft drink market, and in Italy they represented only 3 percent of the market. In September 1993 it was launched in Ireland because of research that showed that more than two-thirds of regular cola drinkers are concerned about sugar intake. Pepsi Max was then introduced in France, the Netherlands, Ireland, and Australia in December 1993. In the beginning of 1994, Pepsi Max was introduced in Canada where market research found that Canadians appreciate product innovation in soft drinks. By the end of 1994, Pepsi Max was present in twenty markets including Spain, Portugal, Sweden, Denmark, Norway, Greece, Japan, Thailand, New Zealand, and Uruguay and planned to enter thirty more markets by the end of 1995. By early 1994 Pepsi Max held 1.3 percent of the cola market in France, 3 percent in Australia, 3.2 percent in the Netherlands, 3.5 percent in Britain, and 4.8 percent in Ireland. In September 1995, PepsiCo stated that Pepsi Max would have more than $500 million in sales and projected a growth rate of 70 percent for that year. The target market was principally men between the ages of 16 and 29 with a fast-paced, exciting lifestyle. In terms of promotion, Pepsi concentrated on the suggested image for Pepsi Max that was discovered during the market research: masculine and adventurous. Two commercials were made with rock climbers and skydivers to promote the adventurous, risk-taking image. Other promotional support included outdoor advertising, product sampling, point-of-sale displays, and consumer promotions. In 1994, $40 million was spent in promotional support. This represented one-third of Pepsi’s international advertising budget. The “Live Life to the Max’’ theme was maintained through 1995. An exceptionally extravagant promotion involved a competition for teenagers from all over Eastern and Western Europe. Those that were successful in a vari- Case 14. Pepsi One ety of promotions — including finding lucky-number ring-pulls and composing slogans — were flown to Club Med in Ibiza for an all-expenses paid, week-long holiday. In Britain, promotion for Pepsi Max included commercials featuring teens accomplishing dangerous feats, including skydiving from Big Ben, rollerblading off of the Sphinx, and surfing down the dunes of the Sahara. Pepsi engaged a London club called the Ministry of Sound to promote Pepsi Max at dance parties all around the country. Since its launch in England, Pepsi has increased its market share by two percentage points. Another unusual but highly successful campaign took place in the United Kingdom. In order to gain the interest of the “generation X’’ crowd, Pepsi mounted an aggressive “in your face’’ type of tasting campaign. Actors that emulated the risk-taking characters from the Pepsi Max commercials were hired to take Pepsi Max on a road show. This was an attempt to prove that Pepsi Max with its “Live Life to the Max’’ slogan was not simply an image-based product. In the process of product sampling, they found that when people tried the product, repeat purchasing was quite strong. In terms of packaging, it was decided that traditional blue should be kept but jazzed up a bit. Consumers associated red and white with Coke, red and blue with cola in general, and found anything else confusing. THE LAUNCH OF PEPSI ONE It is a formidable challenge to introduce a new soft drink into the already saturated U.S. soft-drink market. In 1994, according to the Market Share Reporter, cola was the most popular flavor with 65.9 percent of sales, followed by lemon-lime with 12.3 percent, pepper with 7.6 percent, root beer with 2.7 percent and orange with 2.3 percent. All flavors are usually available in regular, caffeine-free, diet, and diet caffeine-free versions. The U.S. market includes nearly 450 different soft drinks. Three major players occupy more than 90 percent of market share and dominate the U.S. market. In 1998, Coca-Cola Co. held 44.5 percent, Pepsi-Cola 31.4 percent, and Dr. Pepper/Seven-Up 14.4 percent of the market. In 1997, the retail sale of soft drinks totaled more than $54 billion, and soft drinks accounted for more than 27 percent of Americas’ beverage consumption. Although the three companies dominate the market, production of soft drinks is managed at a local level. Approximately 5,000 mostly independent bottlers bottle and sell the different beverages under exclusive licensing agreements. The bottlers provide the capital needed, and the big companies provide the concentrates and beverage bases to produce the final product, which con- • 14-3 sists mainly of carbonated water, sweeteners, and flavors. Although nondiet soft drinks, which account for 75 percent of the total market, are currently sweetened with high-fructose corn syrup, sugar, or a combination of both, diet soft drinks are mostly sweetened with aspartame. This intensive sweetener provides less than one calorie in a 12-ounce can. Although beverages with cola flavor still account for more than half of all carbonated soft drinks sold, its share is on the decline. The share of colas within total consumption of carbonated soft drinks has slightly but steadily declined from 63.5 percent in 1986 to 57.1 percent in 1997. The share of diet cola drinks within carbonated soft drinks increased continuously from 1977 to 1990 from 9.0 percent to 20.9 percent, but has been on the decline since then. In 1997, diet cola drinks accounted for only 18.0 percent of the market. After having expanded its share compared to regular colas, diet cola drinks have stagnated at around one-third of the total share of cola drinks (Appendix 4). Today’s consumers demand a much better-tasting product in the low-calorie sector, which has led to the introduction of drinks based on multisweetener concepts and sugar-reduced mainstream products. As Pepsi-Cola North America is trying to reposition itself more as a marketing services firm and less as a manufacturing company, the company has transformed its American operations into five sales and development markets. One of the newly created groups, the innovation and technology department, is responsible for maintaining an innovation pipeline that is filled with new products, packaging, and equipment. The first challenge for this department — induced by the market research department that identified a market niche — was to develop the only soft drink left to brew: a diet cola that does not taste like one. The idea of Pepsi One was born almost ten years earlier, but the US government only approved the sweetener ace K in 1998. The quick move to introduce Pepsi One after FDA approval reflects a lesson Pepsi had learned in 1983 when the sweetener aspartame was approved. Coca-Cola reached a deal with NutraSweet to use the new sweetener in Diet Coke, which kept Pepsi out of the market for months and left the market to Coca-Cola. In consumer marketing, and especially in the highly competitive, oligopolistic market of carbonated soft drinks, being first really matters, and is a determinant of market share and the success of new products. The concept for the new product was to develop a low-calorie drink that tastes like a sugared soft drink while avoiding the bitter aftertaste of diet drinks and the word diet. Pepsi One, as officials stress, is not a replacement for Diet Pepsi. The fundamental difference between the two drinks is the taste. “Diet Pepsi is light, crisp, and refreshing . . . Pepsi One has a taste that’s 14-4 • Case 14. Pepsi One closer to regular brand Pepsi for people who are entering the category.’’ Market research and tests had been analyzed to determine the best positioning for Pepsi One. The new drink’s target group is young men in their 20s and 30s who are scared away from diet drinks by the word diet and by the bitter aftertaste. The product also targets consumers who switched to bottled waters instead of diet drinks. Pepsi believes that the new product will reach a whole new audience. Initial cannibalization of Diet Pepsi is not considered to be severe, because “Diet Pepsi consumers love the taste of Diet Pepsi . . . and Pepsi One has a unique taste all to itself.’’ The new product was supported by a new and unique marketing strategy to capture the American market. At this point the chairman of PepsiCo Inc. stated, “This is a real-time business, and we’re going to be a real-time company.’’ Pepsi’s launching strategy for Pepsi One, which started in October 1998, was to quickly attract consumers and make them try the new drink over and over again. Pepsi went for a national launch using all available channels, packages, and geographies. The only place where Pepsi One was not available initially was in fountains. But in March of 1999, five months after the launch, Pepsi One was also distributed through fountains. Industry analysts estimate that Pepsi will spend $100 million in the first year to promote the product, to boost sales in the low-calorie market and to gain market share. Pepsi predicts that Pepsi One will attain sales of $1 billion in its first year. In the initial phase of the launch, Pepsi shipped millions of free six packs to the doorsteps of cola drinkers. Pizza Hut distributed free cans with every pizza delivery. 7-Eleven gave away free samples to buyers of sandwiches, and even greeters at 2,500 WalMart stores were equipped with free samples. Since the drink targets young men, Pepsi created Pepsi One lounges in approximately 100 shopping malls. While waiting for their wives or girl friends, men can watch sports and enjoy Pepsi One. Free samples were distributed at all targeted malls, and the turnaround to buy the drink was 60 percent the next day. The initial launch was very successful. To support the national rollout of Pepsi One, Pepsi signed Academy Award winner Cuba Gooding, Jr. as spokesman. Cuba Gooding, Jr. starred in Pepsi One commercials featuring the slogan: “Only ONE has it all.’’ The actor, who can be seen in adventurous and humorous settings, was signed to reinforce the message that Pepsi One is for everybody, not just dieters. The first spot, “Parachute,’’ finds Gooding in an airplane with a group of skydivers and communicates the message that “You haven’t tasted life until you’ve tasted the massive cola taste of Pepsi One!’’ The second spot, “Wired,’’ plays in the boardroom of an Internet company where a young millionaire can’t help but Supermarkets 51% Drug & mass merch. 6% Fountain 21% Convenience stores 10% Vending 12% feel that something “big’’ is missing from his life, which, of course, turns out to be Pepsi One. The spots dominated airwaves during the World Series, the season premiere for the “X-Files’’ television show, the Oscars, and the Super Bowl. For commercials during the NCAA tournament (“March Madness’’) the spots were shot on college campuses to position Pepsi One as a drink for everybody and especially for men in their 20s and 30s. Marketing Pepsi One in addition to Diet Pepsi is not an easy task. Pepsi One is the first low-calorie drink that does not contain the word diet, and the word Pepsi seems to be secondary on the packaging. This is purposely done to avoid confusion with Diet Pepsi and to avoid the word diet. In consumer tests, Pepsi One reached very high scores. Nearly 70 percent of consumers who tried Pepsi One in an extensive home-use test stated that they would most likely purchase the product again. According to Pepsi-Cola North America, Pepsi One will be treated as a core brand. This means that it will available everywhere Pepsi, Diet Pepsi, and Mountain Dew are available. The graph shows where Pepsi core brands are sold. Supermarkets account for more than half of Pepsi’s soft-drink sales, with fountains following with 21 percent. DISCUSSION QUESTIONS 1. Address the following issues regarding market positioning and segmentation. • What market positioning and segmentation strategy has PepsiCo chosen in this case? • How does this approach influence the marketing mix decisions for Pepsi One/Pepsi Max? • To what degree is the soft-drink industry able to standardize products and marketing-mix elements on a global basis? 2. “Pepsi core displays will include Pepsi, Mountain Dew, Diet Pepsi, and Pepsi One,’’ says Philip Marineau, CEO Pepsi North America. Pepsi One will Case 14. Pepsi One be treated as a Pepsi core brand and it will be sold everywhere the other core brands are available.’’ Will Pepsi One take away market share from Diet Pepsi, or will it generate more revenues and increase the market share for PepsiCo? Given the limited amount of fountains, shelf space and vending machines, how can Pepsi effectively manage two products in the diet soft-drink market? 1972 1974 1977 1978 1981 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1997 1998 14-5 3. “We’d be thrilled if consumers just call it ‘One,’’’ says Steve Fund, director of marketing for Pepsi-Cola. What are the possible reasons why Pepsi wants to deemphasize the corporate brand name “Pepsi’’ for this new product? How can Pepsi One still enhance the corporate brand image of Pepsi? APPENDIX 1 PEPSICO ACQUISITIONS, DIVESTITURES, AND INTERNATIONAL EXPANSION 1898 1964 1965 1967 1970 • Pepsi-Cola is formulated by Caleb Bernham Pepsi-Cola purchases Mountain Dew soft drink brand PepsiCo is founded by merger of Pepsi-Cola and Frito-Lay North American Van Lines (transportation company) purchased PepsiCo world headquarters moved to Purchase, New York Wilson Sporting Goods is purchased Pepsi-Cola is sold in the USSR in exchange for Stolichnaya vodka Pepsi-Cola starts production in USSR PepsiCo acquires Pizza Hut restaurants (founded 1958) Taco Bell restaurants acquired (founded mid 1960s) PepsiCo reaches agreement for production in China PepsiCo founds PepsiCo Food Systems (restaurant supplies) North American Van Lines is divested Wilson Sporting Goods is divested PepsiCo acquires Kentucky Fried Chicken restaurants (founded 1952) PepsiCo acquires Mug Root Beer brand PepsiCo headquarters relocated to Somers, New York PepsiCo establishes joint venture agreement in India Hostess Frito-Lay partnership formed in Canadian snack food market PepsiCo acquires Walker Crisps and Smith Crisps in UK snack food market PepsiCo acquires Smartfood ready-to-eat popcorn PepsiCo acquires controlling interest in Mexican cookie company, Gamesa PepsiCo acquires equity in leading Polish confectioner, Wedel SA PepsiCo purchases Carts of Colorado mobile merchandising equipment PepsiCo purchases equity in California Pizza Kitchen restaurants PepsiCo and General Mills merge European snack food operations PepsiCo acquires East Side Mario’s Italian Restaurants PepsiCo acquires D’Angelo Sandwich Shops PepsiCo becomes first soft drink producer in Vietnam PepsiCo acquires bottler in India Carts of Colorado is divested Pizza Hut, Taco Bell, and Kentucky Fried Chicken restaurants divested into Tricon Global Restaurants with PepsiCo shareholders receiving shares in the new company; Other restaurant brands sold individually (California Pizza Kitchen, East Side Mario’s, and D’AngeloSandwich Shops) PepsiCo Food Systems is sold to AmeriServe PepsiCo purchases Cracker Jack snack food from Borden Foods Corp. PepsiCo acquires Tropicana Juices from Seagram Company PepsiCo acquires Smith’s Snackfood Company in Australia Wedel S.A. chocolate is divested 14-6 • Case 14. Pepsi One APPENDIX 2 BRAND AND IMAGE DEVELOPMENT Over the past 100 years Pepsi has developed into one of the world’s most recognizable brands. This brand growth has taken place in all of the core soft drink and snack food brands. The marketing slogans used by Pepsi have evolved in line with the product image. IMAGES AND SLOGANS FOR PEPSI COLA: 1929 1940 1963 1967 1968 1973 1976 1979 1980 1984 1990 1991 1992 1993 1994 1995 1996 1998 1999 Pepsi Bottle Cap Pepsi Coaster Pepsi Generation advertising begins with slogan: “Taste that beats the others cold. Pepsi pours it on!’’ New theme and slogan: “Come Alive! You’re in the Pepsi Generation’’ New package using bold red, white, and blue logo. New theme and slogan: “You’ve got a lot to live, Pepsi’s got a lot to give.’’ New theme focused on individualism with slogan: “Join the Pepsi people, feelin’ free.’’ Start of The Pepsi Challenge taste test campaign, New slogan: “Have a Pepsi day!’’ New campaign and slogan: “Catch that Pepsi Spirit!’’ New campaign and slogan: “Pepsi’s got your taste for life!’’ New campaign with spokesman Michael Jackson Advertising focuses on music marketing and slogan: “The C Generation’’ New campaign with Ray Charles and new slogan: “The Righ Eighth Pepsi logo introduced since 1898 Ray Charles campaign extended: “You Got The Right One Baby, Uh-Huh’’ New “Gotta Have It’’ campaign and membership card Pepsi Max introduced in European markets New slogan, “Be Young — Have Fun — Drink Pepsi’’ New slogan, “Nothing else is a Pepsi’’ New marketing campaign for “Pepsi Stuff’’ products New 3-dimensional logo, “The Globe’’ New blue ice logo backdrop Introduction of Pepsi One in United States New Slogan: “The Joy of Cola’’ Case 14. Pepsi One • 14-7 APPENDIX 3 ALL CHANNEL CARBONATED SOFT DRINK COMPANIES/BRANDS Companies 1 Coca-Cola Co. 2 Pepsi-Cola Co. 3 Dr. Pepper/ Seven Up 4 Cott Corp. 5 National Beverage 6 Royal Crown 7 Monarch Co. 8 Big Red 9 Seagram’s 10 Private label/other Industry totals Brands 1 2 3 4 5 6 7 8 9 10 Coke Classic Pepsi-Cola Diet Coke Mountain Dew Sprite Dr. Pepper Diet Pepsi 7Up CF Diet Coke Minute Maid 1998 Share 1997 Share Share Change 98 Cases (millions) 97 Cases (millions) Volume % Change 1997 Rank 44.5 31.4 14.4 43.9 30.9 14.5 0.6 0.5 0.1 4399.5 3100.2 1423.9 4208.6 2965.7 1392.5 4.5 4.5 2.3 1 2 3 2.7 2.0 1.3 0.5 0.3 0.3 2.6 100.0 3.2 2.0 1.5 0.5 0.3 0.3 2.8 100.0 0.5 Flat 0.2 Flat Flat Flat 0.2 270.0 194.0 126.1 46.0 33.7 28.0 258.6 9880.0 305.0 188.0 148.4 51.9 30.4 26.5 273.0 9590.0 11.5 3.2 15.0 11.4 10.9 5.7 5.3 3.0 4 5 6 7 8 N/A 10 1998 Share 1997 Share Share Change 98 Cases (millions) 97 Cases (millions) Volume % Change 1997 Rank 20.6 14.2 8.6 6.7 6.6 6.1 5.4 2.1 1.8 1.2 20.6 14.5 8.5 6.3 6.2 5.9 5.5 2.3 1.8 1.0 Flat 0.3 0.1 0.4 0.4 0.2 0.1 0.2 Flat 0.2 2037.5 1399.8 851.8 665.1 651.8 599.4 529.7 210.9 179.7 121.5 1978.2 1391.5 819.0 605.2 598.0 566.8 524.5 216.7 172.8 93.6 3.0 0.6 4.0 9.9 9.0 5.8 1.0 2.7 4.0 29.8 1 2 3 4 5 6 7 8 9 N/A APPENDIX 4 COLA SHARES OF THE MARKET FOR CARBONATED SOFT DRINKS IN THE UNITED STATES Year Total / Regular / Diet / 1977 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 61.0 63.5 63.3 63.0 61.3 61.8 60.4 59.0 58.6 58.3 58.1 58.2 57.1 2.5 0.2 0.3 1.7 0.5 1.4 1.4 0.4 0.3 0.2 0.1 1.1 51.7 46.2 45.2 43.9 41.0 40.5 39.5 38.9 39.0 39.2 39.1 39.5 39.1 5.7 1.0 1.3 2.9 0.5 1.0 0.6 0.1 0.2 0.1 0.4 0.4 9.3 17.3 18.1 19.1 20.3 21.3 20.9 20.1 19.6 19.1 19.0 18.7 18.0 8.0 0.8 1.0 1.2 1.0 0.4 0.8 0.5 0.5 0.1 0.3 0.7 14-8 • Case 14. Pepsi One APPENDIX 5 SOFT DRINK AD SPENDING RISES SLIGHTLY IN 1997: U.S. TRACKED MEDIA SPENDING ($ MILLION) Coca-Cola Co Pepsi-Cola Dr. Pepper/Seven-Up – Dr. Pepper – 7Up – Cadbury Bev Triarc Total 1997 1996 1995 1994 277.1 197.8 129.4 79.9 38.7 10.8 26.4 630.7 327.6 169.3 128.7 67.0 33.2 28.5 4.5 630.1 215.0 177.5 108.2 62.1 23.1 23.0 6.4 507.1 237.2 148.3 N/A 59.8 27.0 19.6 8.5 500.4 APPENDIX 6 15 U.S. MARKETS: COCA-COLA VERSUS PEPSI Market Atlanta Boston Chicago Dallas/Ft. Worth Denver Detroit Los Angeles Miami/Ft. Lauderdale Minneapolis/St. Paul New York Philadelphia Phoenix/Tucson Providence San Francisco/Oakland Seattle/Tacoma Company Cola Diet Cola Coke Coke Coke Coke Pepsi Pepsi Coke Coke Coke Coke Pepsi Pepsi Coke Coke Coke Coke Coke Pepsi Coke Pepsi Pepsi Coke Coke Coke Pepsi Pepsi Pepsi Coke Coke Coke Diet Coke Diet Coke Diet Coke Diet Coke Diet Pepsi Diet Pepsi Diet Coke Diet Coke Diet Coke Diet Coke Diet Pepsi Diet Coke Diet Coke Diet Coke Diet Coke Case 14. Pepsi One APPENDIX 7 TOP DIET SOFT DRINKS Rank 1 2 3 4 5 6 7 8 9 10 Top 10 Brand Diet Coke Diet Pepsi Caffeine Free Diet Coke Caffeine Free Diet Pepsi Diet Dr. Pepper Diet Mountain Dew Diet 7Up Diet Sprite Diet Rite Fresca Share of Diet Drinks Share of All Soft Drinks 33.2% 19.9% 6.9% 4.0% 3.5% 2.9% 2.3% 1.9% 1.2% 1.1% 77.2% 8.5% 5.1% 1.8% 1.0% 0.9% 0.8% 0.6% 0.5% 0.3% 0.3% 19.9% APPENDIX 8 1997 8-OZ. SERVINGS PER CAPITA Carbonated Soft Drinks (% of total consumption) Coffee Milk Beer Tea Juices Canada USA Europe 471 (15.3%) 861 (29.5%) 191 (6.2%) 402 380 274 246 240 315 301 357 112 139 248 271 221 252 115 Canada USA Europe 471 (15.3%) 861 (29.5%) 191 (6.2%) 90 72 27 17 16 848 3083 184 78 30 26 21 496 2920 191 N/A 89 12 24 1470 3084 APPENDIX 8 (continued) Carbonated Soft Drinks (% of total consumption) Bottled water Powdered drinks Wine Sports drinks Spirits All other/tap water Total • 14-9 14-10 • Case 14. Pepsi One APPENDIX 9 WORLD CONSUMPTION OF SOFT DRINKS BY REGION (1992 – 1996, IN MILLIONS OF LITERS) Africa / Middle East Australasia Eastern Europe Japan North America South America South Asia South East Asia Western Europe World Total 1992 1996 4,546.6 2,284.3 5,650.7 8,488.1 74,181.8 16,630.9 872.1 7,621.0 44,501.2 6,246.0 2,801.8 11,794.2 10,456.0 84,896.0 24,514.0 1,181.9 11,930.0 53,128.4 164,776.7 206,948.2 APPENDIX 10 WESTERN EUROPE LOW CALORIE CARBONATED CONSUMPTION Year Consumption (in thousands of liters) 1990 1991 1992 1993 1994 1995 1996 1997 2,345 2,670 2,935 2,959 3,142 3,254 3,256 3,435 % of Total in 1996 3.0 1.4 5.7 5.1 41.0 11.9 0.6 5.8 25.7 100