Case 4: Global success of Hong Kong clothing wholesaler and retailer, Esprit One of the few companies in Asia outside of Japan with a strong international brand name is Esprit, a clothing wholesaler and retailer group with its headquarters in Hong Kong. It uses a highly stream-lined business model and international customer base involving buying clothing from third-party suppliers in China and selling to franchisees in its target markets, thereby minimising overheads and avoiding high capital commitment for the retail network (Mackay, 2003). ESPRIT is a leading international lifestyle fashion brand name portraying quality and lifestyle products within an extensive range of women’s, men’s and children’s apparel, footwear, accessories ranging from watches, jewelry and fragrance to bedding and other home products. The Esprit group also controls the RED EARTH brand name and distributes its cosmetics, skin and body care products mostly in Asia Pacific. In 2003, the Esprit Group operations covered 43 countries spanning five continents with 7,300 outlets of which about 500 are directly managed, over 2,000 are franchised shops and the remainder are free-standing department store shop-in-shops giving a total retail space of about 3 m. square feet (Mackay, 2003). Esprit Holdings Limited became a listed company on the Hong Kong Stock Exchange in 1993 (SEHK: 330) and has been on the secondary listing on the London Stock Exchange since December 1998 (LSE: EPT LI). It is also a constituent stock of the Hang Seng Index and Morgan Stanley’s MSCI Hong Kong Index. Executive board members • Michael Ying Lee Yuen is Chairman and, with over 30 years of experience in the apparel industry, he is responsible for corporate strategy. He owns 42% of the company shares. • Heinz Jürgen Krogner-Kornalik is Deputy Chairman and Chief Executive having joined the group in 1995. He has a degree in business administration and industrial engineering and previous experience as a management consultant for Kurt Salmon Associates as well as executive positions with several textile firms. • John Poon Cho Ming is Chief Financial Officer (CFO) and Company Secretary. He joined the group in 1999 with extensive experience in corporate management, finance and legal affairs in Hong Kong, the UK and Canada. • Chibber Surinder is Deputy Chairman responsible for the Asian wholesale operation. He joined the group in 1987 and has over 20 years of experience in the garment industry. • Thomas Johannes Grote has overall responsibility for the group’s wholesale operations. He completed business studies in 1987 and thereafter worked for a German textile printing company for six years. Grote joined Esprit in 1990 as key account manager for the accessories division and was later promoted to sales manager. In 1992, he left to work for In-wear in Germany as sales manager of the men’s division and was promoted to managing director. Grote returned to the group in 1996. 2 • Connie Wong Chin Tzi is responsible for Taiwan operations. Prior to joining the group in 1979, she worked in the Asian buying office of a major US department store group for over eight years. Performance Esprit Holdings has performed well with global sales rising by a third on the previous year to a record turnover of HK$12.4 billion (US$ 1.60 bn.) for the year to 30 June 2003. Net profits increased by 28% of HK$ 1.19 bn. (US$ 153 m.), an increase of 28% on the previous year (see Table 1). Table 2 shows that 80% of sales were in Europe with Asia having 13%, Australasia 5% and North America for 2.4% of total sales in 2003 (see Table 2). Germany is Esprit’s largest wholesale market. The company achieved a high rate of return on capital and paid good dividends in September 2003. On the 10th anniversary of its Initial Public Offering (IPO) on the Hong Kong stock exchange, it gave its shareholders an additional dividend of HK30 cents, taking the full year payment to HK70 cents making earnings per share increase by 25% over the year. The share price rose by 64% in 2003 alone. As part of its public relations promotion and in recognition of the company’s success since becoming an IPO, vouchers to be redeemed at Esprit stores were distributed to analysts and media attending the AGM. Their value of HK$330 mirrored the company’s code on the Hong Kong exchange. 3 Stock market analysts consider Esprit’s future growth looks strong and have been impressed by its ability to deliver on its financial promises. “This is one of the few companies on the exchange that can justify its rising share price and a valuation of 17 times earnings,” according to Charles Dutton of JP Morgan (Mackay, 2003). Provision has been made for capital expenditure of about HK$600 m. (US$ 77 m.) over the next financial year, primarily in Europe for new showrooms and a global business headquarters in Ratingen, Germany. Under the management of the chief executive, Heinz Krogner, Esprit has out-performed rivals such as the Swedish Hennes & Mauritz (H&M) and Benetton of Italy. Kroger predicts double digit growth to continue in 2003-2004. “We are going to expand in France, the UK and the US where we plan to open five stores in and near New York by the end of next year” (Mackay, 2003). More growth is expected in Germany and the Benelux countries as well. However, Esprit’s performance has not been entirely rose with losses in Hong Kong, the UK and Canada. While in the Far East, the outbreak of the Sars epidemic did not affect Esprit as adversely as it had other regional rivals, performance continued to be below that for Continental Europe. Retail sales in Hong Kong were 7% lower than the previous year. The target is to reduce those losses by half in the coming year. Esprit plans to target efforts on its joint venture in China where it has 600 point-of-sales outlets totaling 53,000 sq. m. 4 Table 1: Performance over 10 years Financial measure Market capital* (HK$ m.) Share price* (HKS) Turnover (HK$ m.) Net profit (HK$ m.) 1992/93 1,463 1.95 770 79 2002/03 25,933 21.80 12,381 1,186 Multiple 18 11 16 15 *At IPO and at close on 17.9.2003 Source: Esprit Holdings Limited Table 2: Turnover by region (2003) Region Europe Asia Australasia North America and other Total turnover % share of total turnover 79.5 13.2 4.9 2.4 HK$12.4 bn. Source: Esprit Holdings Limited References Mackay, A. (2003) ‘Esprit celebrates its anniversary in style’, 19 September, p. 17. Websites http://www.esprit.com/company/profile.cfm endconsumer@esprit.com info@esprit-online.com Company contact addresses Esprit Asia (Distribution) Ltd. 10th Floor, 11 Yuk Yat Street Tokwawan Kowloon Hong Kong Tel.: +852.2764 2000 Fax.: +852.2764 2875 5 Esprit Europe GmbH 40842 Ratingen Germany Tel.: +49 (0) 2102 123 0 Fax.: +49 (0) 2102 123 15 100 Abbreviations IPO Initial Public Offering (in Stock Exchange) CFO Chief Financial Officer H&M Hennes & Mauritz LSE London Stock Exchange SEHK Hong Kong Stock Exchange 6 Discussion topics and answer guide 1. With the large market on its door-steps why do firms such as Esprit, based in the Far East, find it desirable to undertake global expansion to Europe and North America? 2. What are the lessons to be learnt from Esprit’s experience in marketing in Europe? 3. What challenges do firms such as Esprit face in expanding across borders within the European Union? 4. What strategic marketing approach is Esprit management following in its drive for sales and profits growth? Possibilities might include any of the following: • global expansion • market segmentation, targeting and positioning • cost focus?? • market penetration • market development • product differentiation in established markets Marilyn A. Stone Intwebsite/Esprit4/ 16.12.2003 Word count: 1,263 7