Associate Name: __________________ Associate ID Number: ______________ Date: __________ Section 1: Business Action Plan First Week of Business Note down Usana Customer Service Number 1800 OUR USANA (1800 687 872) & Associate Number Login to USANAToday (www.Usana.com) Locate: eApprentice Autoship Icon Ask The Scientist Prospecting Tools(PDF) (Income Chart, Business Packages Income Maximizer (Volume Report, Tree View) Complete eApprentice Review RevolutionY.com Complete RevolutionY training Manual Visit Protools for business tools (www.unitogether.com) Set up your Business Set up your workplace Establish USANA Website/Email Open Business Account with Direct Deposit Get Connected to RevolutionY on Facebook Like the page & join the Group All events will be posted in this space This is the main forum for answering questions & contact for support Set up Appointment for prospect with Sponsor/Upline First Month of Business Become a platinum Pacesetter (4+ Associates for 1600 SVP) Earn first USANA paycheck Establish 3 Business Centers Register for USANA International Convention / Regional Event Daily Tasks: Use USANA products Read Your goals and visualize your dream Plan your work and work your plan; prioritize your tasks Approach 1-2 new prospects Listen, watch or read 30 minutes of Personal Development Material Compensation Strategy (Placement of PC’s & Associates) Section 2: TRUE HEALTH USANA’s Vision: “I dream of a world free from pain and suffering. I dream of a world free from disease. The USANA family will be the healthiest family on earth. Share my vision. Love life and live it to its fullest in happiness and health.” - Dr. Myron Wentz, Founder and Chairman, USANA Health Sciences Become a Prosumer: “The process of benefiting from your own consumption of the company’s product is called ‘redirectional spending’ or ‘prosumership’.” Key Points 1. Know the value of USANA products. The best way to learn is by using them yourself daily. 2.You should be your own #1 customer. 3.You are your own walking billboard. 4.Facts tell, stories sell - Create your own personal story about how these products have benefited you and your family. Autorder: Key Points 1. It is essential to use the products on a daily basis to create lifelong customers. 2. It is the foundation of a residual, sustainable business. 3.Do whatever it takes to stay on Autorder! If necessary, share a part of your Autorder with family and/or friends to alleviate some of the cost in the beginning. 4.When cost effective, increase from 100 to 200 point Autorder for more products & increased earning potential. 5. Make it a goal for your USANA income to cover your Autorder within 2 months of starting your business. True Health Checklist: Take USANA True Health Assessment to understand your health needs http://truehealthassessment.com/?distId=(your distributor ID number) 1. 2. 3. Read Your goals and visualize your d Customize your monthly autorder to the products that you will consume daily Watch USANA Media Center health videos / testimonials Read the “Comparative Guide to Nutritional Supplements” by Lyle MacWilliam For questions on products / health, refer to “Ask the Scientist” Section 3: TRUE WEALTH RevolutionY Mission Statement: “Our mission is to create an international family that is united by one vision”. Revolution noun \ˌre-və-ˈlü-shən\ 1. Radical change of a persons lifestyle or circumstances “There are only about a half dozen things that make 80% of the difference in any area of our lives.” -Jim Rohn 1. Visualize your Why 4. Follow up/ Close 2. Invite 5. Manage Time 3. Present 6. Personally Develop PART 1. Visualize Your Why Why are you doing this business? You’re “why” is your reason for building this business. Picture what your life would look like if health, money, and time were not limiting you. You must commit it to paper. This business is tough and you want to regularly revisit your vision statement to stay motivated. It will serve to remind you what you stand to lose if you quit. _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ “If you don’t have written goals, you’ll work for someone who does.” 1. Achieve PLATINUM PACESETTER by 2. I will achieve the position of ________________________by____________________ 3. My health goal is Emotional Rollercoaster __________________________________________________________ __________________________________________________________ __________________________________________________________ These are the typical emotions that all new associates will face while attempting to get their business off the ground. Your “why” and goals are your strongest remedies PART 2. Invite Who to Look For: Your best prospects are solution-oriented people. Find individuals seeking to improve health, finances, and relationships. Channel your energy towards people in the looking zone. Create Contact List: You cannot build a business without a names list. Write down 20 names to help you get started, categorizing them by one of the following: 1.Solid Business Partner (CEO) 2.Family / Friends 3.People that would benefit from USANA products By asking FORM questions, you will discover why your prospects may get started with you. Use FORM to find out what their NEEDS are. F _____________________ How are their friends and family doing? O _____________________ How do they like their work? Looking for change? R _____________________ What do they do for fun? M _____________________ How will you provide a solution for their need? Personality Quadrant: Everyone has certain characteristics that will help motivate them to do the business. Some people have one dominant trait, while others can be a combination of 2 to 3. The best prospects should have all 4 traits: Promoter: Motivated by fun. Highly social. Life of the party. Likes to stand out with attire, hair, make up. Analyzer: otivated by being accurate or right. Detail oriented, factual, exact. Tends to be frugal and very organized. Helper: Motivated by helping others. Often puts others needs/wants ahead of their own. Sacrificial and very giving. Driver: Money motivated. Competitive, goaloriented, usually takes control, wants to lead. Key Points: 1. The ideal invite is over the phone or the internet. 2. Be enthusiastic! How you say it is more important than what you say. 3. Say less (info) to more (people). DO NOT explain the business. Keep the invite within 5 minutes MAX. 4. Do not make yourself the issue. Always edify someone else to make him/her the expert, not you! 5. Help your friends identify their Why. Talk about the destination, not the vehicle. 6. You are a professional; use professional language. For example, the word appointment is better than “meeting”, “presentation”, “orientation”, or “seminar”. Invite Structure: 1. Greeting Ask friend if he/she has time to talk. “Do you have a minute?” Show urgency by mentioning that you don’t have much time to talk yourself. Establish the NEED. (FORM) TRUST 2. Edify the Expert RESPECT ______ EDIFY 3. Easy and Light Phrases to Memorize “Take a look” PART 3. Present Presentation Options: One -on-One with Health and Freedom Newspaper Health & Freedom Solutions DVD / Online Link Group Event Online Webcast Successful leaders learn to give an excellent presentation of our company’s products and business. It may take you a few months to become proficient at giving a topnotch presentation, and you will definitely have to practice. Remember: This business is all about action. Be prolific, not perfect. This means that nothing happens until you share information with people. Don’t wait until you have the “perfect” presentation. “You don’t have to be good to get started. But you have to get started to get good.” - Jerry Clark PART 4. Follow-Up & Close “Fortune is in the follow-up” -Jim Rohn Keys to Follow Up: 1. No one will follow up except you! 2. Establish follow-up time before you end your conversation 3. Follow-Up within 24-48 hours. (Law of Diminishing Intent) Keys to Close: 1. “What did you like best about what you saw/heard?” 2. “Are you ready to begin your training so you can _________________” 3. You are the expert, lead them to an action step: Business Starter Pack (Discount Start-Up Packages) Enroll as a Preferred Customer One-time purchase to sample USANA product Additional Follow-up Meeting (3-way call, event, webcast, etc.) PART 5. Manage Time For most people, USANA is a part-time business. That usually means 2-10 hours/week. And that’s enough! “Your little habits, little conversations and little actions will add up to BIG changes. Consistency is the key.” - Jordan Kemper Understand the difference between revenue-generating activity and non-revenue-generating activity. Non-Revenue Generating (10%-20% of Time) Emails Web Design Making Flyers Cleaning your office Planning conference calls Listening to educational CD’s Attending live events Google or Facebook Reading Revenue Generating (80%-90% of Time) Meeting and FORMing new people (phone#, email, Facebook) Making phone calls to people to set presentations (follow-ups or initial invite calls) Presenting the USANA Opportunity (Health and/or Wealth) 3-way phone calls Getting referrals Bringing guests to USANA events Associates that spend 20 hours/week growing their businesses that do not make money are spending their time on non-revenue generating activities. This is the difference between being busy and being productive. Why do people do this? It is because revenue-generating activity makes us face rejection. Most fear this. It is easier to spend our time planning an event, making slides, or surfing the net. We face zero rejection. Power Hour Concept of Power Hour Dedicated Block of Time Absolutely no interruptions Organize before you begin Get your energy up Remember, it’s about them No worrying about your cheque Focus on serving others Remember to smile Ask your family members for their cooperation (explain that your building USANA to help family!) Find a dedicated workspace (isolated away from family distractions) Display goals and dream boards (makes the phone lighter) Do no stop until you have exhausted your list, or run out of time Then just focus and make calls, make calls, make calls. Usually the first call is the hardest. The 2nd call is still tough, but by the 3rd call you get warmed up and get on a roll. That’s when it becomes fun! Get on a roll early! Getting through your calls will make you feel great. Most people procrastinate, and have all this pressure on them. When you focus and get it done, it’s not that bad, and your USANA business grows. You are one step closer to your dreams. PART 6. Personally Develop “All I ask is that you devote just 30 minutes a day to learning. That’s all.” - Jim Rohn Building a USANA business will not take years of college, or thousands of dollars of tuition, but it will take consistent Developing a going-back-to-school-mentality will be helpful. Your results with USANA will directly mirror your confidence of “belief” in four basic pillars: BELIEF Pillar One: Products Use product daily Learn the basics of the product line in the Product Information Book “Comparative guide to Nutritional Supplements”, by Lyle MacWilliams Dr. Ray Strand & Dr. Libby Weaver Resources; review nutritional resources at Protools.com Hear Health testimonials by attending USANA events, webcasts, and conference calls Pillar Two: Company Complete eApprentice Attend International Convention in Salt Lake City, Utah and regional conventions Read “invisible Miracles” by Dr. Myron Wentz Pillar Three: Industry Belief This means becoming sincerely enthusiastic and knowledgeable about the Direct Sales Industry. If the two concepts: leverage and residual income don’t excite you, you don’t understand the industry! Key experts to Study: 1.Jim Rohn 2.Tim Sales 3.Robert Kiyosaki 4.Paul Pilzer Pillar Four: You This is your own personal development process. As you grow, your business grows. It may take a couple of years to “grow a new brain”. Be patient, and stay committed to the process. Use your car as a mobile classroom. “The level of your commitment will be in direct proportion to what you will receive; it’s entirely up to you.” Rookie’s Personal Development Library: 1. Lifemasters CD/Success Magazine annual subscription on autorder 2. “Building Your Network Marketing Business” (CD) Jim Rohn 3. “How to win friend’s and influence people” 4. “Rich Dad, Poor Dad” Robert Kiyosaki 5. “Business of the 21st Century” (CD/Book) Robert Kiyosaki 6.“ What Your Doctor Doesn’t Know About Nutritional Medicine” Dr. Ray Strand 7. John C. Maxwell books “People don’t fail at network marketing, they quit!”