LAMONT P A R K E R INFORM ATION TECHNOLOGY ADMINISTRATOR SUMM ARY OF QUALIFICATIONS Accomplished and results-oriented information manager with 13 years of customer service experience; to include conducting administrative and technical support for employees within all organizational levels. Highly Motivated team leader. Continuously sought for analytical, management and troubleshooting skills. Strong in solving diverse problems where technical analysis and evaluation is required. PROFESSIONAL EXPERIENCE DATABASE ADMINISTRATION Proficient in Oracle 10g and 11g Database Administration, Enterprise Manager, RMAN, Backup, Recovery, Database Migration, Upgrade, Patch Application, Performance Tuning, Real Application Clusters, Data Guard Administration in UNIX environments. Scheduled, installed, configured, managed and troubleshot Oracle 10g, 11g databases on Linux and Windows OS Created, tested and developed databases following OFA compliance rules Experienced in creating databases, table spaces, tables, indexes and other database objects; implement various table partitions for large tables, multiplexing control files and redo log files Administered database user accounts; created, modified, deactivated user accounts; assigned and monitored access rights Managed Undo Tablespaces, Schema Objects, Redo Logs, Control files and Archive logs. Installed, configured and managed 11gR2 (RAC) and ASM storage, as well as managed Oracle databases using database control or Oracle Enterprise Manager Analyzed and monitored tables, indexes based on performance, tablespaces and datafile utilization regularly Consistently monitored alert log files, trace files, user sessions daily, and took appropriate actions to kill inactive sessions and make systems manipulations based on logs Performed bulk load of data using SQL Loader, and conducted standard and fine grain database auditing Configured, troubleshot and resolved various Oracle network components and connectivity problems, to ensure database access, consistency and integrity Provided network troubleshooting, administrative support for the development staff, database administration on production, testing and development of database servers Resolved various complex issues within the database; for example; corrupted datafiles, redo log files, tns and listener connection issues, control file and spfile problems Identified and removed fragmentation, row migration/chaining of database objects. Configured various RMAN parameters as per required, implemented the use of Oracle Recovery Manager (RMAN) for cold and hot backup to all databases; performed physical backups and database cloning using RMAN utility Extensively used DATAPUMP and Export/Import utilities for logical backups Identified and recovered corrupted database blocks using Block recover option in RMAN utility Performed Complete Media Recovery of Database Created and managed documentation on configuration and support of Oracle databases, database structure, changes, problems, and issues for future reference and analysis Created and rebuilt indexes when necessary; created and tuned various materialized views Used explain plan, AWR, ADDM and various Oracle Advisors to tune the database Performed various performance/goal oriented database tuning, instance tuning, memory tuning, query tuning and complete database tuning Applied quarterly CPU patches to different version of databases Upgraded Oracle 10g database to 11g and Oracle 11g databases from 11.2.0.1 to 11.2.0.3 using patch set Managed RAC databases using CRSCTL, SRVCTL and grid control Configured and setup Oracle 11gR2 Data Guard and manage Data Guard using Data Guard broker Troubleshot and resolved log gap in Data Guard Configurations Lamont Parker Email: lplipty@hotmail.com TRAINING Served as the “Subject Matter Expert” for the Client Services EZLink web based program. Established communications with 500+ organizations, while managing and providing customer service and training to 1500+ Financial clients nationwide Assisted in the development of new database products. Conducted presentations to new & existing clients, and internal departments on the web based Plan Administration website, including Disaster Recovery, Citrix program, cross-division initiatives/projects, and peer training. Conducted test for new and existing FTP clients. Served as the SME EZLink Specialist for New Business Services, for conversions and transitions, Retirement Readiness Implementation Projects and the point of contact for very sensitive clients. Coordinated data file test, troubleshoot, and resolved issues related to contribution/loan repayments, enrollments, and indicative data file transfers. Established cross-division relationships to help meet service deliverables and performance guarantees. EMPLOYMENT HISTORY 9/08 – Present Client Services Technical Specialist ICMA-RC, Washington, D.C. 03/07 – 07/08 Investor Services Associate II ICMA-RC, Washington, D.C. 04/04 – 02/07 Financial Advisor Ameriprise Financial, Washington, D.C. 06/02 – 09/02 Federal Aviation Administration (FAA), Internship Washington, D.C. 06/01 – 08/01 National Aeronautics and Space Administration (NASA), Internship Langley Research Center, Hampton, VA EDUCATION, CERTIFICATIONS Bachelor of Science in Computer Science, BOWIE STATE University, Bowie, MD o Oracle Database Administrator, 11g: Oracle Certified Associate, Boltos Solutions Institute, Laurel, MD o Series 7: Registered representative o Series 66: Registered Investment Adviser Representative ADDITIONAL SKILLS Experienced in implementing, monitoring and troubleshooting: OMNI, AWD, DCS, Networking Technologies, LAN/WAN, VOIP, Anti-Malware applications, Windows Operating Systems, Microsoft Office Suite Applications, Microsoft SharePoint, and Adobe Acrobat Professional Knowledge of: Remote Access and Disaster Recovery Training, Apple Software and Operating System, HTML, MY SQL, SQL Server